Acquisition and production of skilled behavior in dynamic decision-making tasks

This status report consists of a thesis entitled 'Ecological Task Analysis: A Method for Display Enhancements.' Previous use of various analysis processes for the purpose of display interface design or enhancement has run the risk of failing to improve user performance due to the analysis resulting in only a sequencial listing of user tasks. Adopting an ecological approach to performing the task analysis, however, may result in the necessary modeling of an unpredictable and variable task domain required to improve user performance. Kirlik has proposed an Ecological Task Analysis framework which is designed for this purpose. It is the purpose of this research to measure this framework's effectiveness at enhancing display interfaces in order to improve user performance. Following the proposed framework, an ecological task analysis of experienced users of a complex and dynamic laboratory task, Star Cruiser, was performed. Based on this analysis, display enhancements were proposed and implemented. An experiment was then conducted to compare this new version of Star Cruiser to the original. By measuring user performance at different tasks, it was determined that during early sessions, use of the enhanced display contributed to better user performance compared to that achieved using the original display. Furthermore, the results indicate that the enhancements proposed as a result of the ecological task analysis affected user performance differently depending on whether they are enhancements which aid in the selection of a possible action or in the performance of an action. Generalizations of these findings to larger, more complex systems were avoided since the analysis was only performed on this one particular system

Comparison of display enhancement with intelligent decision-aiding

Currently, two main approaches exist for improving the human-machine interface component of a system in order to improve overall system performance, display enhancement and intelligent decision aiding. Each of these two approaches has its own set of advantages and disadvantages, as well as introduce its own set of additional performance problems. These characteristics should help identify which types of problem situations and domains are better aided by which type of strategy. The characteristic issues are described of these two decision aiding strategies. Then differences in expert and novice decision making are described in order to help determine whether a particular strategy may be better for a particular type of user. Finally, research is outlined to compare and contrast the two technologies, as well as to examine the interaction effects introduced by the different skill levels and the different methods for training operators

Ecological task analysis : a method for display enhancement

M.S.Alex Kirli