The regulating role of mindfulness in enacted workplace incivility:An experience sampling study

Incivility at work poses a problem, both for individuals who are the targets of incivility and for organizations. However, relatively little is known about what drives or hinders individuals to engage in incivility, and how they respond to their own uncivil behavior. Adopting a self-regulation perspective, we link theories explaining enacted incivility as self-regulatory failure with research about the self-regulatory benefits of mindfulness. We develop and investigate a conceptual model on the role of trait mindfulness in antecedent- and consequent-based processes of enacted workplace incivility. Data from an experience-sampling study across 5 work days provided support for the majority of our hypotheses. Individuals high in trait mindfulness not only showed generally low levels of enacted incivility, but they also displayed less variability in enacted incivility over time. Specifically, while enacted incivility was entrained to the work week and systematically decreased from Monday to Friday for individuals low in mindfulness, enacted incivility remained stable over the course of the work week for individuals high in mindfulness. Furthermore, employees high in trait mindfulness reacted in a more morally mature manner and experienced guilt when having engaged in uncivil behavior compared to their low mindful counterparts. However, increases in guilt for high mindful individuals did not translate into lower levels of enacted incivility the following work day. (PsycInfo Database Record (c) 2021 APA, all rights reserved

A Swiss army knife?:How science challenges our understanding of mindfulness in the workplace

While mindfulness has demonstrated many advantages in the workplace, this paper addresses important issues around the future of mindfulness at work. We begin by clarifying our understanding of mindfulness in the workplace. This is followed by a discussion on the problematic nature of mindfulness-based interventions in workplaces and potential guidance is provided for those who intend to undertake interventions. Finally, we examine how workplaces are naturalistic settings that differ in how they can nurture mindfulness in employees. Ultimately this paper provides organizations and practitioners insight into potential issues in navigating mindfulness at work, while also providing cautionary optimism around the future of mindfulness in the workplace

Economic predictors of differences in interview faking between countries : economic inequality matters, not the state of economy

Many companies recruit employees from different parts of the globe, and faking behavior by potential employees is a ubiquitous phenomenon. It seems that applicants from some countries are more prone to faking compared to others, but the reasons for these differences are largely unexplored. This study relates country-level economic variables to faking behavior in hiring processes. In a cross-national study across 20 countries, participants (N = 3839) reported their faking behavior in their last job interview. This study used the random response technique (RRT) to ensure participants anonymity and to foster honest answers regarding faking behavior. Results indicate that general economic indicators (gross domestic product per capita [GDP] and unemployment rate) show negligible correlations with faking across the countries, whereas economic inequality is positively related to the extent of applicant faking to a substantial extent. These findings imply that people are sensitive to inequality within countries and that inequality relates to faking, because inequality might actuate other psychological processes (e.g., envy) which in turn increase the probability for unethical behavior in many forms

From dawn till dusk: Shedding light on the recovery process by investigating daily change patterns in fatigue

Although the notion that recovery is a process rather than a state lies at the heart of recovery theory, the continuous cycle of depletion and replenishment of resources itself has not yet been investigated empirically. In the present article, I therefore build on recovery theory and on evidence from chronobiological research and adopt a temporal research approach that allows investigating change trajectories in fatigue over the course of the day. Furthermore, the role of sleep quality and psychological detachment in these change trajectories is investigated. Hypotheses are tested in an experience-sampling study involving 133 employees who were asked to provide fatigue ratings 4 times a day over 5 consecutive workdays. Growth curve analyses revealed that on average fatigue decreased in the morning, reaching a nadir around midday and then increased until bedtime. Additionally, daily sleep quality explained variation in individuals' fatigue change trajectories: When sleep quality was low, next day fatigue decreased between morning and midday and then increased again until bedtime; when sleep quality was high, fatigue remained stable until midday and then increased again between the end of work and bedtime. Theoretical implications for the recovery literature and practical implications are discussed in conclusion. (PsycINFO Database Recor

Applying mindfulness in the context of work: mindfulness interventions

Mindfulness techniques, having long played an important role in contemplative traditions around the world, are now recognized as having the potential to transform workplaces. As interest in the role of mindfulness in organizational settings continues to increase, this timely book fills a gap in the literature by providing an overview of the latest theoretical and empirical research on workplace mindfulness. It brings together world-leading scholars to explore the foundations, key discussions, diversity of approaches and applications of mindfulness in organizations. It acts as a catalyst for future research on the topic by suggesting research directions and stimulating organizational researchers to embark on new projects involving mindfulness. Furthermore, it provides valuable ideas for implementing mindfulness programs in organizations, for teaching mindfulness in business contexts, and for coaching with mindfulness. This must-read book will appeal to researchers and professionals in the fields of organizational behavior, organizational psychology and employee well-being

On the costs and benefits of emotional labor: A meta-analysis of three decades of research

Hülsheger UR, Schewe AF. On the costs and benefits of emotional labor: A meta-analysis of three decades of research. Journal of Occupational Health Psychology. 2011;16(3):361-389.This article provides a quantitative review of the link of emotional labor (emotion-rule dissonance, surface acting, and deep acting) with well-being and performance outcomes. The meta-analysis is based on 494 individual correlations drawn from a final sample of 95 independent studies. Results revealed substantial relationships of emotion-rule dissonance and surface acting with indicators of impaired well-being (ρs between .39 and .48) and job attitudes (ρs between -.24 and -.40) and a small negative relationship with performance outcomes (ρs between -.20 and -.05). Overall, deep acting displayed weak relationships with indicators of impaired well-being, and job attitudes, but positive relationships with emotional performance and customer satisfaction (ρs .18 and .37). A meta-analytic regression analysis provides information on the unique contribution of emotion-rule dissonance, surface acting, and deep acting in statistically predicting well-being and performance outcomes. Furthermore, a mediation analysis confirms theoretical models of emotional labor which suggest that surface acting partially mediates the relationship of emotion-rule dissonance with well-being. Implications for future research as well as pragmatic ramifications for organizational practices are discussed in conclusion