100 research outputs found

    Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement

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    Smart homes are fast becoming a reality, with smart TVs, smart meters and other such “smart” devices/systems already representing a substantial household presence. These, which we collectively term “smart domestic products” (SDPs), will need to be promoted, adopted, and normalized into daily routines. Despite this, the marketing canon lacks a substantive discourse on pertinent research. We look to help correct this by melding ideas from organizational sociology, innovation diffusion and appropriation studies, and service dominant logic. Consequently, we suggest a framework for research that responds directly to the specific characteristics of SDPs. Using the SDP eco-system as a context, our framework emphasizes the interplay of embeddedness, practice, value and engagement. It comprises a four-stage horizontal/ longitudinal axis we describe as proposal, project, practice and pause. Cross-sectionally we focus on value, and combine aspects of existing thought to suggest how this impacts each stage of our engagement continuum. We subsequently identify perceived personal advantage as the resultant of these two axes and propose this as the key for understanding consumer and SDP sociomaterial engagement. This article also advances a definition of SDPs and ends with an agenda for further research

    Social media conflicts during the financial crisis: Managerial implications for retail banks

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    Social media can be used proactively to disseminate accurate corporate information and address undesirable consumer behaviors online in order to help counteract negativity in the business environment in the wake of a financial crisis. Social media thus has become a popular open forum for financial institutions such as retail banks to engage in corporate dialogue with consumers. We recommend that financial services firms preemptively use their social media?based online communities in order to disseminate accurate corporate information in times of a financial crisis. Particularly, firms can choose between a range of reactive and proactive strategies to manage social conflict in the wake of a financial crisis

    Merimiehen morsian

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    Uutelo

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    YlhÀiset ja alhaiset - Edellinen osa

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    AlkuperÀinen romaani kahdessa osass

    YlhÀiset ja alhaiset - JÀlkimmÀinen osa

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    AlkuperÀinen romaani kahdessa osass

    Kaksi joulu-aattoa

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    Vanhan pastorin muistelmia

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    A novel.Mode of access: Internet

    Haudankaivajan kertomuksia

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