Promoting hotel innovation with social media use

Service innovation has turned to be essential for hotels, to cope with current turbulent environment and quickly adapt to customers changing needs. To maintain competitiveness, hotels need to differentiate from competitors, improving existing services or offering new ones, creating memorable experiences for customers. To enhance innovation, hospitality firms are increasingly engaging customers in co-creation activities, to capture valuable knowledge, and crowdsource ideas. Additionally, absorptive capacity is emphasized as a significant antecedent of innovation activity in the tourism and hospitality industry. It is defined as the firm’s ability to identify, acquire, and use external knowledge to generate competitive products. Consequently, this organizational capability is emphasized as a key driver of service innovation. Moreover, today travel has become inherently technological, and tourism activity is powered by social media tools. These platforms facilitate connectivity, information sharing, and consumer generated content. The emergence of social media not only has transformed customer relations but is also changing internal firm processes such as innovation. However, despite the relevance of the topic, as tourism is one of the main economic activities in Spain, empirical evidence about the main antecedents of service innovation in hotels remain scarce. To extend knowledge on the issue, in the current study we empirically examine how social media use can foster service innovation, analysing also the role of customer co-creation and absorptive capacity in this phenomenon. Results confirm how service innovation has become a strategic priority for hotels to face current changing markets. Findings provide a holistic understanding of the chain of effects that leads to innovativeness when using social media, and offer relevant implications for academics and hotel managers.Universidad de Málaga. Campus de Excelencia Internacional Andalucía Tech

J. H. Newman, hoy

Documentos del Instituto de Antropología y Ética, número 1

The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach

Funding for open access charge; Universidad de Málaga / CBU

Social media use and value-creation : a dynamic-capabilities perspective

Purpose - Although Social Media use has become all pervasive, previous research has failed to explain how to strategically use Social Media tools to create business value in today’s increasingly digital landscapes. Through adopting dynamic capabilities perspective, this paper empirically examines the specific process through a which Social Media use transforms into organizational performance. Design/methodology/approach - A research model is proposed including both the antecedents and consequences of Social Media use. Existing research was examined to derive the research hypotheses. Building on a sample of 212 hotels, these hypotheses were tested using a SEM methodology. Findings – Results confirm the of Social Media use on value creation, showing the key role played by Social CRM and Customer Engagement capabilities on this process. Findings also confirm the relevance of Organizational Readiness as an effective antecedent of Social Media use. Practical implications – Results illustrate how Social Media tools should be implemented and managed in order to generate real business value in hotels. Implications provide interesting insight for hotel managers. Originality/value - This study represents a first attempt to empirically examine the impact of digital media technologies, particularly Social Media tools, on value creation, drawing on the dynamic and focusing on service firms, in particular hotels. The inclusion of the variable ‘Organizational Readiness’ as a basic prerequisite to benefit from Social Media use enhances the novelty and contribution of the study

Stability of excited states of a Bose-Einstein condensate in an anharmonic trap

We analyze the stability of non-ground nonlinear states of a Bose-Einstein condensate in the mean field limit in effectively 1D (``cigar-shape'') traps for various types of confining potentials. We find that nonlinear states become, in general, more stable when switching from a harmonic potential to an anharmonic one. We discuss the relation between this fact and the specifics of the harmonic potential which has an equidistant spectrum

Impulsando el espíritu emprendedor corporativo en ecosistemas emprendedores basados en el conocimiento

El objetivo de este trabajo es investigar si la pertenencia de una empresa a un ecosistema emprendedor basado en el conocimiento (KBEE) influye en el incremento del capital relacional (relación con clientes, con proveedores y con aliados) y del capital social, si cada una de estas dimensiones afectan positivamente al espíritu emprendedor corporativo, así como si éste afecta positivamente al desempeño organizativo. El marco conceptual se basa en la teoría de la complejidad y la perspectiva de capacidades dinámicas, complementando la teoría de recursos y capacidades. La principal contribución consiste en proponer un modelo empírico que muestra cómo la pertenencia a un KBEE afecta positivamente al desarrollo del capital relacional y social de las empresas, así como al incremento del espíritu emprendedor corporativo y, en consecuencia, al desempeño organizativo. La investigación se ha realizado en base a una muestra de 138 empresas españolas de base tecnológica pertenecientes a ecosistemas emprendedores de 47 universidades españolas.Universidad de Málaga. Campus de Excelencia Internacional Andalucía Tech

Vaccination of rabbits with immunodominant antigens from Sarcoptes scabiei induced high levels of humoral responses and pro-inflammatory cytokines but confers limited protection

© 2016 The Author(s). Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.[EN]Background: Vaccination is an attractive ecological alternative to the use of acaricides for parasite control. However, effective anti-parasite vaccines against sarcoptic mange have not yet been developed. The purpose of this study was first to identify Sarcoptes scabiei immunodominant antigens and second to evaluate them as vaccine candidates in a rabbit/S. scabiei var. cuniculi model. Methods: The S. scabiei Ssλ15 immunodominant antigen was selected by immunoscreening of a S. scabiei var. hominis cDNA. The full-length cDNA was sequenced and cloned into the pGEX vector and the recombinant protein expressed in BL21 (DE3) cells and purified. A vaccination trial was performed consisting of a test group (n = 8) immunised with recAgs (a mix of two recombinant antigens, Ssλ15 and the previously described Ssλ20ΔB3) and a control group (n = 8) immunised with PBS. All analyses were performed with R Statistical Environment with α set at 0.050. Results: The full-length open reading frame of the 1,821 nt cloned cDNA encodes a 64 kDa polypeptide, the sequence of which had 96 % identity with a hypothetical protein of S. scabiei. Ssλ15 was localised by immunostaining of skin sections in the tegument surrounding the mouthparts and the coxa in the legs of mites. Rabbit immunisation with recAgs induced high levels of specific IgG (P < 0.010) and increased levels of total IgEs. However, no significant clinical protection against S. scabiei challenge was detected. Unexpectedly, the group immunised with the recAgs mix had significantly higher lesion scores (P = 0.050) although lower mean mite densities than those observed in the control group. These results might indicate that the lesions in the recAgs group were due not only to the mites density but also to an exacerbated immunological response after challenge, which is in agreement with the specific high levels of pro-inflammatory cytokines (IL-1 and TNFα) detected after challenge in this group. Conclusions: The selected antigens delivered as recombinant proteins had no clinical protective efficacy against S. scabiei infestation although immunisation reduced mite density. However, these results pave the way for future studies on alternative production systems, adjuvants, delivery methods and combinations of antigens in order to manage stimulation of clinical protective immune responses.SIThis work was partially funded by grant RTA11-00087-00-00 from the Spanish Instituto Nacional de Investigación y Tecnología Agraria y Alimentaria (INIA), Fondo Europeo de Desarrollo Regional (FEDER), AGL2010-22200-C02-01 from Spanish Ministry (MINECO) and the Biotechnology and Biological Sciences Research Council (BBSRC) grant BBS/E/I/00002014

MOOC on "Ultra-dense networks for 5G and its evolution": challenges and lessons learned

Proceeding of: 31st Annual Conference of the European Association for Education in Electrical and Information Engineering (EAEEIE 2022), Coimbra, Portugal, 26 June-1 July 2022Many of the new mobile communication devices will be things that power and monitor our homes, city infrastructure and transport. Controlling drones thousands of miles away, performing remote surgeries or being immersed in video with no latency will also be a huge game changer. Those are some of the few things that make the fifth generation (5G) a revolution expected to be a thrust to the economy. To that end, the design and density of deployment of new networks is also changing becoming more dense, what introduces new challenges into play. What else will it add to previous generations? The MOOC about Ultra-dense networks for 5G and its evolution has been prepared by the researchers of an European MSCA ITN, named TeamUp5G, and introduces the most important technologies that support 5G mobile communications, with an emphasis on increasing capacity and reducing power. The content spans from aspects of communication technologies to use cases, prototyping and the future ahead, not forgetting issues like interference management, energy efficiency or spectrum management. The aim of the MOOC is to fill the gap in graduation and post-graduation learning on content related to emerging 5G technologies and its applications, including the future 6G. The target audience involves engineers, researchers, practitioners and students. This paper describes the content and the learning outcomes of the MOOC, the main tasks and resources involved in its creation, the joint contributions from the academic and non-academic sector, and aspects like copyright compliance, quality assurance, testing and details on communication and enrollment, followed by the discussion of the lessons learned.This work has received funding from the European Union Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie ETN TeamUp5G, grant agreement No. 813391

Una experiencia educativa con la tableta digital en el aula

Memoria ID-0076. Ayudas de la Universidad de Salamanca para la innovación docente, curso 2014-2015.[ES]La aparición de las tabletas digitales supone un punto de inflexión en el desarrollo educativo, la forma que podemos acceder a Internet, en la portabilidad, en la conectividad sencilla, en la multifuncionalidad, en la consulta y en la generación de contenidos. Dadas sus peculiaridades, la tableta digital puede ser un elemento interesante de cara a su utilización educativa. Eso es lo que pretende averiguar el proyecto DEDOS: una experiencia educativa con la tableta digita

Stranski-Krastanov InN/InGaN quantum dots grown directly on Si(111)

The authors discuss and demonstrate the growth of InN surface quantum dots on a high-In-content In0.73Ga0.27N layer, directly on a Si(111) substrate by plasma-assisted molecular beam epitaxy. Atomic force microscopy and transmission electron microscopy reveal uniformly distributed quantum dots with diameters of 10–40 nm, heights of 2–4 nm, and a relatively low density of ∼7 × 109 cm−2. A thin InN wetting layer below the quantum dots proves the Stranski-Krastanov growth mode. Near-field scanning optical microscopy shows distinct and spatially well localized near-infrared emission from single surface quantum dots. This holds promise for future telecommunication and sensing devices