Model Assisted Creativity Sessions for the Design of Mixed Interactive Systems: a Protocol Analysis

Part 1: Long and Short Papers (Continued)International audienceTo help designers face the complexity of mixed interaction and identifying original and adapted solutions, we developed and evaluated an original approach to interaction design. This approach, called MACS, aims to combine the best elements of both a model of mixed interaction, and a collaborative and creative session. The objective is twofold: to support the exploration of the design space, and to establish a common language between participants. To assess the viability of this approach, we relied on a protocol analysis technique on the verbal recordings of two existing design situations. Results show that the model has a strong impact on the generation of ideas and that participants use the model concepts to share their thoughts during the session

The joint R&D project: The case of the first Brazilian microcontroller chip

The interorganizational cooperation, through joint efforts with various actors, allows the high-tech companies to complement resources, especially in R&D projects. Collaborative projects have been identified in many studies as an important strategy to produce complex products and services in uncertain and competitive environments. Thus, this research aims at deepening the understanding of how the development dynamics of a collaborative R&D project in an industry of high technology occur. In order to achieve the proposed objective, the R&D project of the first microcontroller in the Brazilian semiconductor industry was defined as the object of analysis. The empirical choice is justified by the uniqueness of the case, besides bringing a diversity of actors and a level of complementarity of resources that were significant to the success of the project. Given the motivation to know who the actors were and what the main forms of interorganizational coordination were used in this project, interviews were carried out and a questionnaire was also made, besides other documents related to the project. The results presented show a network of nine actors and their roles in the interorganizational collaboration process, as well as the forms of social and temporal overlapping, used in the coordination of collective efforts. Focusing on the mechanisms of temporal and social integration highlighted throughout the study, the inclusion of R&D projects in the typology for interorganizational projects is proposed in this paper, which was also proposed by Jones and Lichtenstein (2008).A cooperação interorganizacional, por meio da atuação conjunta com diversos atores, permite que empresas de setores de alta tecnologia possam complementar recursos, especialmente em projetos de P&D. Os projetos colaborativos têm sido apontados em diversos estudos como uma importante estratégia para produzir produtos e serviços complexos em ambientes de incerteza e competitividade. Nesse sentido, pretende-se com a presente pesquisa aprofundar o entendimento de como ocorre a dinâmica de desenvolvimento de um projeto colaborativo de P&D em uma indústria de alta tecnologia. Para alcançar o objetivo proposto, definiu-se como objeto de análise o projeto de P&D do primeiro microcontrolador da indústria brasileira de semicondutores. A escolha empírica justifica-se pela singularidade do caso e por trazer uma diversidade de atores e um nível de complementaridade de recursos que foram significativos para o êxito do projeto. Dada a motivação para conhecer quem foram os atores e quais as principais formas de coordenação utilizadas neste projeto interorganizacional, realizaram-se entrevistas bem como se utilizou um questionário e demais documentos relativos ao projeto. Os resultados apresentados evidenciam uma rede de nove atores e suas funções no processo de colaboração interorganizacional, bem como as formas de imbricamento social e temporal utilizados na coordenação dos esforços coletivos. Focalizando nos mecanismos de inserção temporal e de inserção social destacados ao longo do estudo, propõe-se a inclusão dos projetos de P&D na tipologia para projetos interorganizacionais proposta por Jones e Lichtenstein (2008).La cooperación interorganizacional en I&D, permite que empresas de sectores de alta tecnología puedan complementar recurso. Los proyectos colaborativos han sido apuntados como una importante estrategia para producir productos y servicios complejos en ambientes de incertidumbre y competitividad. Se pretende, con la presente investigación, profundizar el entendimiento de cómo ocurre la dinámica de desarrollo de un proyecto colaborativo de I&D en una industria de alta tecnología. Se definió como objeto de análisis el proyecto de I&D del primer microcontrolador de la industria brasileña de semiconductores. Dada la motivación para conocer quién fueron los actores y cuáles las principales formas de coordinación utilizadas en este proyecto interorganizacional, se realizaron entrevistas, así como se utilizó un cuestionario y demás documentos relacionados al proyecto. Los resultados evidencian una red de nueve actores y sus funciones en el proceso de colaboración interorganizacional, además de las formas de imbricamiento social y temporal utilizados en la coordinación de los esfuerzos colectivos. Enfocando en los mecanismos de inserción temporal y social destacados a lo largo del estudio, se propone la inclusión de los proyectos de I&D, en la tipología para proyectos interorganizacionales propuesta porJones y Lichtenstein (2008)

An MDE-based framework to support the development of Mixed Interactive Systems

International audienceIn the domain of Human Computer Interaction (HCI), recent advances in sensors, communication technologies, miniaturization and computing capabilities have led to new and advanced forms of interaction. Among them, Mixed Interactive Systems (MIS), form a class of interactive systems that comprises augmented reality, tangible interfaces and ambient computing; MIS aim to take advantage of physical and digital worlds to promote a more transparent integration of interactive systems with the user's environment. Due to the constant change of technologies and the multiplicity of these interaction forms, specific development approaches have been developed. As a result, numerous taxonomies, frameworks, API and models have emerged, each one covering a specific and limited aspect of the development of MIS. To support a coherent use of these multiple development resources and contribute to the increasing popularity of MIS, we have developed a framework based on Model-Driven Engineering. The goal is to take advantage of Model-Driven Engineering (MDE) standards, methodology and tools to support the manipulation of complementary Domain Specific Languages (DSL), to organize and link the use of different design and implementation resources, and to ensure a rationalized implementation based on design choices. In this paper, we first summarize existing uses of MDE in HCI before focusing on five major benefits MDE can provide in a MIS development context. We then detail which MDE tools and resources support these benefits and thus form the pillars of the success of an MDE-based MIS development approach. Based on this analysis, we introduce our framework, called Guide-Me, and illustrate its use through a case study. This framework includes two design models. Model transformations are also included to link one model to another; as a result the frameworks coverage extends from the earliest design step to a software component-based prototyping platform. A toolset based on Eclipse Modeling Framework (EMF) that supports the use of the framework is also presented. We finally assess our MDE-based development process for MIS based on the five major MDE benefits for MIS

Fatores críticos de sucesso nas etapas de implantação do BPM em instituições federais de ensino superior

A busca por melhores resultados e a limitação de recursos vêm fazendo com que práticas de gestão como a implantação da Gestão por Processos ganhem espaço nas Instituições Federais de Ensino Superior (IFES). Contudo, é necessário atentar para a existência de uma série de aspectos relacionados ao BPM que podem frustrar essa iniciativa. Assim, este estudo tem por objetivo identificar quais são os Fatores Críticos de Sucesso que exercem maior impacto nas etapas de implantação do BPM nas IFES. Trata-se de uma pesquisa aplicada, de abordagem qualitativa e de caráter descritivo-exploratório. Com a aplicação do método Design Science Research (DSR), inicialmente, identificaram-se as etapas de implantação do BPM em IFES e seus Fatores Críticos de Sucesso (FCS). Desenvolveu-se uma matriz que relacionou esses elementos, de modo a permitir a identificação do grau de impacto dos FCS em cada uma das etapas de implantação do BPM. Na sequência, foram selecionados os Fatores Críticos de Sucesso com maior incidência de alto impacto para validação em algumas Universidades, por meio de entrevistas semiestruturadas. Como principais resultados alcançados, tem-se o ranking dos Fatores Críticos de Sucesso com maior incidência de alto impacto para a implantação do BPM em IFES na visão dos especialistas e na perspectiva das IFES, onde a Estrutura Organizacional Complexa é o Fator Crítico com maior incidência de alto impacto na percepção destas e o Comprometimento dos Envolvidos no Projeto segundo aqueles.The search for better results and the limitation of resources have led to management practices such as the implementation of Business Process Management (BPM) gain ground in the Federal Institutions of Higher Education. However, it is necessary to look at the existence of a number of aspects related to BPM that can frustrate this initiative. Thus, this study aims to identify which are the Critical Success Factors (CSF) that have the greatest impact on the implementation stages of BPM in the Federal Institutions of Higher Education. It is about an applied research with a qualitative approach and a descriptive exploratory nature. By applying the Design Science Research (DSR) method, the steps of BPM implementation in the Federal Institutions of Higher Education and their Critical Success Factors have been initially identified. A matrix that related these elements has been developed in order to allow the identification of the degree of impact of the CSF in each of the stages of BPM implementation. Following, the Critical Success Factors with higher incidence of high impact have been selected for validation in some Universities, through semi-structured interviews. As the main results achieved, there has been the ranking of the Critical Success Factors with higher incidence of high impact for the implementation of BPM in the Federal Institutions of Higher Education in the view of experts and in the perspective of the Federal Institutions of Higher Education, where the Complex Organizational Structure is the Critical Factor with higher incidence of high impact in the perception of these and the Commitment of those Involved in the Project according to those

Individualized Visits to Foster the Engagement and the re-visit in Museums

International audienceMuseums have become places that, besides conserving and storing artefacts, provide visitors with education and amusement. They now have to compete with the entertainment industry to attract visitors and expand their audience. The use of digital technology is emerging as a solution.While many studies focus on the visitor side, we are interested in tools for museum staff. To understand their needs and processes, we adopted a participatory and iterative design process, involving museum professionals as end-users at each step (i.e. user observation, design, prototyping, users tests). We conducted 7 meetings, 4 interviews studies and 2 experimental observations with 12 museum experts (communication, IT, public and content experts) from 5 institutions (Exhibition Centres, Science Centre, Archaeological Museum, Museum of Fine Arts).Our analysis revealed two issues faced by these museums. First, despite the recommendation of institutional documents, visitors service is almost never involved before the end of the exhibition design process. Thus, they have no mean to shape the scenography in order to adapt it to visitors. Second, we identified a strong need for encouraging local visitors’ engagement and revisit. Diversifying the visits is a solution considered by museums, but relying on temporary exhibits is too costly for small museums and creating thematic visits is not participatory enough.The creation of individualized visits, allowing visitors to explore existing exhibition on their own depending on their needs and desires, meets both challenges. We thus focus on the design of tools that empower museum professionals to create such visits. We identified that museums need, first, to collect more information about their visitors and, second, to be able to create, evolve and maintain the solutions on their own according to visitors needs. Our aim is to design a tool which respects these two key points and could enable the creation of personalized and dynamic museum visits

Gluten encephalopathy with psychiatric onset: case report

Many cases of coeliac disease, a gastrointestinal autoimmune disorder caused by sensitivity to gluten, can remain in a subclinical stage or undiagnosed. In a significant proportion of cases (10–15%) gluten intolerance can be associated with central or peripheral nervous system and psychiatric disorders

Corporative Ethics and Integrity: Analysis in a Multinational Company

O objetivo da pesquisa foi de analisar o entendimento de empresa do segmento de pequenas e médias empresas sobre a importância da integridade corporativa no ambiente organizacional e verificar a geração de valor. A metodologia constituiu-se de um estudo de caso com abordagem qualitativa e caráter exploratório, empregando-se análise documental e entrevistas em profundidade com a direção, gerência, supervisores e colaboradores da indústria do tabaco, abrangendo áreas de gestão da empresa do estudo de caso. O questionário semiestruturado utilizado nas entrevistas foi dividido em quatro blocos. Buscou-se investigar a gestão estratégica e vantagens competitivas; aspectos relacionados à ética, integridade e governança corporativa, capital reputacional e geração de valor. Os resultados obtidos possibilitaram identificar que a utilização de boas práticas gerenciais, bem como um direcionamento estratégico voltado para a condução de negócios com ética e integridade, contribui para a geração de valor e a permanência no mercado de atuação da organização.The objective of this research was to analyze the understanding of a company from the segment of small and medium enterprises about the importance of corporate integrity in the organizational environment and verify the value creation. The methodology consisted of a study case with qualitative approach and exploratory character, using document analysis and in-depth interviews with the executive director, managers, supervisors, and employees of the tobacco industry, covering management areas of the company participating in the study case. The semi-structured questionnaire used in the interviews was divided into four blocks. The intention was to investigate strategic management and competitive advantages; aspects related to ethics, integrity and corporate governance; reputational capital; and value creation. The results allowed identifying that the use of good management practices and a strategic planning oriented to conducting business with ethics and integrity, contributes to value creation and to the permanence of the organization in the market

Guiding visitors in museums with calm interactions

We present two design solutions and an experimental platform that highlight the benefits of tangible interfaces in guiding visitors in museums while ensuring a better distribution of their attention between the exhibition and the guidance. We explore the use of the interactionattention continuum of Bakker et al. to design interfaces that allow the visitor to regulate his attention at different times of the visit. The Visiting Stick draws on the walking habits and the Marauder's Brochure extends the use of a recurring museum object, the visit brochure, by augmenting it with a dynamic display and various tactile and kinesthetic modalities. We have thus designed and built a physical experimental platform using several sensory channels: visual, audio and haptic (using heat, vibration and change of shape) to guide visitors. This platform will allow us in future work to compare the different modalities and their combination for guiding in the museum

Ranking dos fatores críticos de sucesso na implantação do BPM em Instituições Federais de ensino superior

A busca por melhores resultados e a limitação de recursos vêm fazendo com que práticas de gestão como a implantação da Gestão por Processos (BPM) ganhem espaço nas Instituições Federais de Ensino Superior (IFES) no Brasil. Este estudo tem por objetivo identificar quais são os Fatores Críticos de Sucesso que exercem maior impacto nas etapas de implantação do BPM nas IFES. Trata-se de uma pesquisa aplicada, de abordagem qualitativa e de caráter descritivo-exploratório. Com a aplicação do método Design Science Research (DSR), inicialmente, identificaram-se as etapas de implantação do BPM em IFES e seus Fatores Críticos de Sucesso (FCS). Desenvolveu-se uma matriz que relacionou esses elementos, de modo a permitir a identificação do grau de impacto dos FCS em cada uma das etapas de implantação do BPM. Na sequência, foram selecionados os Fatores Críticos de Sucesso com maior incidência de alto impacto para validação em algumas Universidades. Como principais resultados alcançados, tem-se o ranking dos Fatores Críticos de Sucesso com maior incidência de alto impacto para a implantação do BPM em IFES na visão dos especialistas e na perspectiva das IFES.The search for better results and the limitation of resources have led to management practices such as the implementation of Business Process Management (BPM) gain ground in Federal Institutions of Higher Education in Brazil. This study aims to identify which are the Critical Success Factors that have the greatest impact in the stages of BPM implementation in the Brazilian Federal Institutions of Higher Education. It is about an applied research with a qualitative approach and a descriptive exploratory nature. By applying the Design Science Research (DSR) method, the stages of BPM implementation in Higher Education Federal Institutions and their Critical Success Factors (CSF) have been initially identified. A matrix which related these elements has been developed in order to allow the identification of the degree of impact of the Critical Success Factors in each of the stages of BPM implementation. Following this, the Critical Success Factors with higher incidence of high impact have been selected for validation in some Universities. As the main results achieved, there has been the ranking of the Critical Success Factors with strong incidence of high impact for the implementation of BPM in Higher Education Federal Institutions