Cognitive and cultural proximity between service managers and customers in cross border regions: knowledge transfer implications

Knowledge transfer between customers and managers is an important source of new ideas for innovation in the service industries. In cross border regions, inter-cultural interactions engender but also constrain knowledge transfers between actors even when actors share similar economic and technological knowledge bases. This theme is explored through an analysis of cognitive and cultural proximity between service managers and customers from “the other side” in a European cross border region where the constituent regions have broadly similar national cultures: Tornio-Haparanda on the border between Finland and Sweden. Semi-structured in-depth interviews with Swedish and Finnish managers of small and micro businesses serving customers from both sides were undertaken to gauge their perceptions of the impact of cultural and cognitive proximity to customers on learning interactions. The study adds to the emerging literature in this field by identifying seven elements of cognitive and cultural proximity including mentality, ways of solving problems, conservatism, shared language, focus on contextualized details, mentality and use of similar technologies. It is also original for the implications of perceived cultural and cognitive proximity on cross border knowledge transfer between customers and managers

Authenticity and place attachment of major visitor attractions

This paper aims to explore the relationships between place attachment and perceived authenticity of major visitor attractions. The empirical study was conducted with a sample of international tourists to major visitor attractions in two capital cities, Helsinki, Finland and Jerusalem, Israel. The results indicate a positive correlation between place attachment and authenticity. Major visitor attractions located in places with considerable heritage experience value are considered more authentic, and that authenticity of visitor attractions is influenced by place attachment moderated by iconicity and heritage value of the destination region. These findings provide insight to the ways tourists perceive authenticity of visitor attractions and highlight the importance of the heritage value of tourism destinations for strategic planning and marketing purposes

Hedging in Field Theory Models of the Term Structure

We use path integrals to calculate hedge parameters and efficacy of hedging in a quantum field theory generalization of the Heath, Jarrow and Morton (HJM) term structure model which parsimoniously describes the evolution of imperfectly correlated forward rates. We also calculate, within the model specification, the effectiveness of hedging over finite periods of time. We use empirical estimates for the parameters of the model to show that a low dimensional hedge portfolio is quite effective.Comment: 18 figures, Invited Talk, International Econophysics Conference, Bali, 28-31 August 200

The relationship between mental toughness and cognitive control: evidence from the item-method directed forgetting task

Previous research by the authors found that mental toughness, as measured by the Mental Toughness Questionnaire 48 (MTQ48; Clough, P.J., Earle, K., & Sewell, D. [2002]. Mental toughness: the concept and its measurement. In I. Cockerill (Ed.), Solutions in sport psychology [pp. 32–43]. London: Thomson Publishing), was significantly associated with performance on the list-method directed forgetting task. The current study extends this finding to the item-method directed forgetting task in which the instruction to Remember or Forget is given after each item in the study list. A significant positive association was found between the correct recognition of Remember words and the emotional control subscale of the MTQ48. No significant associations were observed with other measures of mental toughness or personality. The findings are discussed in terms of the relationship between mental toughness and cognitive control

Unpolarized states and hidden polarization

We capitalize on a multipolar expansion of the polarisation density matrix, in which multipoles appear as successive moments of the Stokes variables. When all the multipoles up to a given order $K$ vanish, we can properly say that the state is $K$th-order unpolarized, as it lacks of polarization information to that order. First-order unpolarized states coincide with the corresponding classical ones, whereas unpolarized to any order tally with the quantum notion of fully invariant states. In between these two extreme cases, there is a rich variety of situations that are explored here. The existence of \textit{hidden} polarisation emerges in a natural way in this context.Comment: 7 pages, 3 eps-color figures. Submitted to PRA. Comments welcome

Uncertainty reconciles complementarity with joint measurability

The fundamental principles of complementarity and uncertainty are shown to be related to the possibility of joint unsharp measurements of pairs of noncommuting quantum observables. A new joint measurement scheme for complementary observables is proposed. The measured observables are represented as positive operator valued measures (POVMs), whose intrinsic fuzziness parameters are found to satisfy an intriguing pay-off relation reflecting the complementarity. At the same time, this relation represents an instance of a Heisenberg uncertainty relation for measurement imprecisions. A model-independent consideration show that this uncertainty relation is logically connected with the joint measurability of the POVMs in question.Comment: 4 pages, RevTeX. Title of previous version: "Complementarity and uncertainty - entangled in joint path-interference measurements". This new version focuses on the "measurement uncertainty relation" and its role, disentangling this issue from the special context of path interference duality. See also http://www.vjquantuminfo.org (October 2003

Direct measurements of DOCO isomers in the kinetics of OD+CO

Quantitative and mechanistically-detailed kinetics of the reaction of hydroxyl radical (OH) with carbon monoxide (CO) have been a longstanding goal of contemporary chemical kinetics. This fundamental prototype reaction plays an important role in atmospheric and combustion chemistry, motivating studies for accurate determination of the reaction rate coefficient and its pressure and temperature dependence at thermal reaction conditions. This intricate dependence can be traced directly to details of the underlying dynamics (formation, isomerization, and dissociation) involving the reactive intermediates cis- and trans-HOCO, which can only be observed transiently. Using time-resolved frequency comb spectroscopy, comprehensive mechanistic elucidation of the kinetics of the isotopic analogue deuteroxyl radical (OD) with CO has been realized. By monitoring the concentrations of reactants, intermediates, and products in real-time, the branching and isomerization kinetics and absolute yields of all species in the OD+CO reaction are quantified as a function of pressure and collision partner.Comment: 19 pages, 4 figure