Efecto de la gestión cooperativa en la agilidad organizacional con el papel mediador del empoderamiento de los empleados en el sector del transporte público

[EN] Different conditions in today’s organizational societies have led many firms to identify effective strategies to achieve the goal of agility for rapid adaptation to ever-increasing environmental changes. Cooperative management and employee empowerment as emerging managerial concepts can play an important role in promoting agility in a variety of firms, including in the transportation sector. The main objective of the present study was to investigate the impact of cooperative management system on organizational agility by considering the mediating role of employee empowerment in public transportation. Statistical population of the research consisted of all employees of Tabriz and Suburbs Bus Company (n = 650). The estimated sample size based on Cochran`s formula was 242 people. For measurement of variables, standard questionnaires were used. The research hypotheses were tested by using PLS and Spss and by modeling structural equations. Results suggested that cooperative management has a positive effect on both organizational agility and employee empowerment, and also empowerment has a significant effect on organizational agility. Further, it was concluded that employee empowerment mediates the relationship between cooperative management and organizational agility in Tabriz and Suburbs Bus Company. The present research is one of the few studies that has examined the relationship between the three concepts of organizational agility, cooperative management and employee empowerment in the transportation industry.[ES] Las diferentes condiciones en las sociedades organizativas actuales han llevado a muchas empresas a identificar estrategias efectivas para lograr el objetivo de la agilidad para una rápida adaptación a los cambios ambientales cada vez mayores. La gestión cooperativa y el empoderamiento de los empleados como conceptos gerenciales emergentes pueden jugar un papel importante en la promoción de la agilidad en una variedad de empresas, incluso en el sector del transporte. El objetivo principal del presente estudio fue investigar el impacto del sistema de gestión cooperativa en la agilidad organizacional considerando el papel mediador del empoderamiento de los empleados en el transporte público. La población estadística de la investigación estuvo compuesta por todos los empleados de Tabriz y Suburbs Bus Company (n = 650). El tamaño de muestra estimado basado en la fórmula de Cochran fue de 242 personas. Para la medición de variables se utilizaron cuestionarios estándar. Las hipótesis de investigación se probaron utilizando PLS y Spss y modelando ecuaciones estructurales. Los resultados sugirieron que la administración cooperativa tiene un efecto positivo tanto en la agilidad organizacional como en el empoderamiento de los empleados, y también el empoderamiento tiene un efecto significativo en la agilidad organizacional. Además, se concluyó que el empoderamiento de los empleados media la relación entre la gestión cooperativa y la agilidad organizacional en Tabriz y Suburbs Bus Company. La presente investigación es uno de los pocos estudios que ha examinado la relación entre los tres conceptos de agilidad organizacional, gestión cooperativa y empoderamiento de los empleados en la industria del transporte

EMPIRICAL ANALYSIS OF THE FINANCIAL BEHAVIOR OF INVESTORS WITH BRAND APPROACH (CASE STUDY: TEHRAN STOCK EXCHANGE)

Behavioral science in the field of finance and investment is among new topics raised in recent years. The relationship between financial sciences and other fields of social sciences such as financial psychology has caused researchers to do many researches regarding the behavior of investors in the financial markets and their reactions to different situations. Based on the theories of financial behavior, shareholders' decision to buy and sell stocks is under the influence of internal and external psychological factors. Through designing and experimental testing of the model of investors' financial behavior in the Tehran Stock Exchange with an emphasis on brand, this study was an attempt to investigate the influence of these factors. To this end, financial, psychological and social factors were considered as the most important external factors influencing the behavior of investors and, considering the mediating role of brand awareness, their impact on perceived risk and perceived return as well as investment intention was tested. The research population consisted of all individual investors in the Tehran Stock Exchange. In order to determine the sample size, considering unlimited population, Cochran formula was used and hence the sample size was determined to be 145. For data collection, standard questionnaire was used. Confirmatory factor analysis was used to test the reliability of the questionnaire and the research hypotheses were tested using path analysis. The results showed that psychological factors have a positive impact on perceived risk and returns. Financial factors had a positive impact on perceived risk but no impact on perceived return. The impact of social factors on perceived risk and perceived return was not confirmed. Moreover, the results showed that brand awareness has a moderating role in the relationship between social factors and perceived risk and return. However, its moderating role was not confirmed in the relationship between the psychological and financial factors and perceived risk and return. Perceived risk had a positive effect on attitude toward the brand. However, the impact of perceived return on attitude toward the brand was not significant. Finally, the attitude toward the brand had a positive effect on shareholders' investment intention.JEL Codes - G0

Effective Factors on Job Stress and Its Relationship with OrganizationalCommitment of Nurses in Hospitals of Nicosia

Job stress is a psychological variable that has gained increasing importance in human resource management studies in recent years. Nursing is one of the professions which might be exposed to various sources of job stress due to its special nature, particularly its relation with patients’ physical health. This study was an attempt to investigate the effect of factors including workload, lack of control, information gap, confidence and proficiency in the role, management’s relationship and support, and coworkers’ relationship and support on the job stress of nurses, and to identify the consequences of job stress in relation to nurses’ organizational commitment. The population comprised all nurses working in different treatment and health departments of state and private hospitals of Nicosia. The questionnaires were distributed and finally 100questionnaires returned by the nurses during several follow-up stages carried out by the researcher. In order to identify the factors influencing job stress, standard models developed by HSE (2004b), Davis et al. (1991) and Osipow (1987) were used. In order to analyze the data, Pearson correlation and multiple linear regression were used by SPSS software. Results show that information gap exerts a positive effect on nurses’ job stress, whereas confidence and proficiency in the role and management relationship and support exerts a negative effect on their job stress. However, the significant effect of workload, lack of control, and coworkers’ relationship and support was not confirmed. Finally, identification of job stress consequences revealed that nurses with lower levels of job stress enjoyed higher organizational commitment

The Impact of Lived-Experience Based Therapy and Cognitive-Behavior Therapy on Body Mass Index and Self-Esteem among Obese Women

Introduction: Culturally sensitive psychological intervention among individuals with obesity has gained major attention among experts in psychological fields. The current study was to examine and compare the impact of the Lived–Experienced Based Therapy (LEBT) and Cognitive-Behavioral Therapy (CBT) on BMI and self-esteem among Iranian obese women in Esfahan City, Iran. Method: The study used quasi-experimental method with pre-test, post-test and 3-month follow-up. The study population consisted of all females with BMI above 30, in Esfahan. Overall, 45 women (M= 34.11, SD= 5.60) were purposefully selected and randomly divided into three study groups. The sample was selected using online and display ads. Both treatment groups received 8 sessions of specific interventions from April to June 2018, while the control group did not receive any therapies. Data were collected using the global formula calculating BMI and Rosenberg Self-Esteem Scale (1965) and analyzed by SPSS-21 software. The ANCOVA and repeated measure ANOVA (i.e., Bonferroni test analysis) were used to compare three groups at three stages of pre-test, post-test and follow-up. Results: The results showed that BMI and self-esteem in both experiment groups were significantly improved at both post-test and follow-up, compared to the pre-test and control group (p<.001). However, there was no significant difference between the effectiveness of CBT and LEBT in both stages of post-test and follow-up. Conclusion: Both psychological therapies are effective to address low self-esteem and high BMI of obese women.Declaration of Interest: Non

A Meta-Analysis of Human Resource Management Key Indicators Affecting Employees Performance Improvement

Today, employees are one of the most important sources of success for organizations, and identifying the factors that affect employee performance has become one of the main tasks of managers. The purpose of this study is to investigate human resource management indicators that affect employee performance by using meta-analysis method with using CMA software. The statistical population of the study included all studies that examined the factors affecting the improvement of employee performance. A collection of studies was comprised of 252 studies. Aaccording to the standards of the meta-analysis approach, 165 studies were excluded and 87 studies were selected. The results of data analysis showed that job satisfaction, organizational commitment, compensation system, quality of work life, leader-member exchange, organizational justice, organizational support, performance evaluation system, organizational culture, Creativity and innovation, collaborative management, education and rehabilitation programs, meaningful job, human resource empowerment, job security, organizational climate, autonomy, career development and job motivation have a positive effect on employee performance improvement. The effect of organizational policy variables, role ambiguity, job redesign, job demands on employee performance improvements was not confirmed

The Effect of Tourism Risk Dimensions on Foreign Tourists Satisfaction and Loyalty: Mediating Role of Destination Image (Case Study Ardabil City)

Generally speaking, tourists avoid traveling to risky tourism destinations and, instead, choose destinations with lower perceived risk. Therefore, the perceived risks of travel to tourism destinations can be considered as one of the most important deterrents to travel to tourism destinations which can affect tourists' behavior. This research intends to examine the impact of tourism risk dimensions on the consequences of the behavior of tourists, namely their satisfaction and loyalty, and analyze the mediating role of destination image in this relationship. Statistical population of the research consists of foreign tourists who have traveled to Ardabil and, owing to the limited number of foreign tourists, 186 subjects have been selected as the sample based on the Morgan table. Standard questionnaire is used to measure all variables and data analysis is performed based on structural equation modeling and LISREL software. The results show that tourism risk indicators including financial, economic, social and cultural, psychological, environmental, health, political and technological risks influence foreign tourists' mental image of tourism destination in Iran. Moreover, the mediating role of destination University of Mohaghegh Ardabilimage was confirmed in the relationship between all aspects of tourism risk and the satisfaction and loyalty of foreign tourists in Iran. The findings of this research can provide policy makers and planners of tourism industry in Iran with appropriate strategies in order to reduce tourism risk and improve destination image, satisfaction and loyalty of foreign tourists

Effect of Transformational Leadership and Knowledge Management Processes on Organizational Innovation in Ardabil University of Medical Sciences

Uncertainty, complexity, globalization and increasing technological change are among the most important features of the current era. Success in such circumstances requires changes in activities, organizational tasks, the management especially the leadership of organizations, knowledge management and innovation. The aim of this study was to investigate the effect of transformational leadership and knowledge management on organizational innovation in Ardabil University of Medical Sciences. Standard questionnaire was used in order to collect data for all variables of the research. Statistic population of this research consisted of all managers, employees, and faculty members of Ardebil University of Medical Sciences of whom 277 subjects were selected based on Cochran formula and convenience sampling method. For data analysis, structural equation modeling and LISREL software were used. The [1]obtained results showed that transformational leadership has a positive effect on knowledge management and organizational innovation. Moreover, the impact of knowledge management on organizational innovation was shown to be positive. Finally, the mediating role of knowledge management was confirmed in the relationship between transformational leadership and organizational innovatio

Internal Branding, Brand Citizenship Behavior and Customer Satisfaction: An Empirical Study (Case Study: Keshavarzi Bank of Ardabil)

Brand citizenship behavior is a new concept that explores the volunteer activities and activities which are outside the official duties of employees in the area of the organization’s brand. The aim of this study is to identify the relationship between internal branding, brand citizenship behavior and customer satisfaction in banking industry of Iran. Factors affecting brand citizenship behavior were considered in three categories: brand acceptance, brand enthusiasm and brand self- development; then, the influence of internal brand management on brand commitment, brand citizenship behavior and customer satisfaction was examined. Statistical population of the research consisted of 100 employees of Keshavarzi bank of Ardabil. Based on Morgan table, 84 employees were selected as the sample and finally 66 questionnaires were completed. In order to collect the required data related to all variables of the research, the standard questionnaire of Porricelli, Yurova, Abratt, and Bendixen (2014) and Orel and Kara (2014) was used. Using structural equation modeling and AMOS software, the research hypotheses were tested. The results obtained from this study show that internal brand management has a positive and significant impact on brand Commitment. Brand Commitment has a significant and positive impact on brand citizenship behavior and brand citizenship behavior has a significant and positive impact on customer satisfaction

The Effect of Cultural Values on the Perceived Quality of Health Tourism Services Case study: Sarein

The globalization of healthcare has led to the emergence of a new form of tourism known as health tourism. Given the special importance of tourism and especially health tourism and the resulting economic benefits, the quality factor can be important and fundamental. Among the factors that can affect the quality of health tourism services are cultural values. Therefore, this study aims to investigate the effect of cultural values ​​on the perceived quality of health tourism services in Sarein city, which is done using Hofstede culture model and Padma service quality model. The statistical population of this study includes all domestic tourists who entered the city of Sarein in the period of June and early July of 2018. A researcher-made questionnaire was used to collect data and out of 400 distributed questionnaires, 372 people answered the questionnaires. Structural equations and LISREL software were used for data analysis. The results show that the relationship between pleasure-seeking/self-control and perceived quality of health tourism services is significant and positive. Also, a positive and significant relationship between long-term/ short-term orientation, degree of ambiguity acceptance, power distance, masculinity/ feminism and individualism/collectivism with the perceived quality of health tourism services was confirmed