UX design in agile: a DSDM case study

Integrating User Experience (UX) design with agile development continues to be the subject of academic studies and practitioner discussions. Most of the existing literature focuses on SCRUM and XP, but in this paper we investigate a technical company who use DSDM. Unlike other agile methods, DSDM provides a configurable framework and a set of roles that covers the whole software development process. While elements of the UX design integration experience were similar to those reported with other agile methods, working practices to mitigate the challenges were identified using DSDM’s standard elements. Specifically, communication challenges were mitigated by extending two of DSDM’s standard roles. In addition, a change of focus between a design-led phase and a development-led phase of the project changed the communication challenges. Agile teams need to be aware that this change of focus can happen and the implications that it has for their work

PEArL: a systems approach to demonstrating authenticity in information systems design

The process of information systems (IS) design has been dominated by the demands inherent in providing a technical solution to a perceived problem or need. Engineering IS design methods applied in order to satisfy the problem situation tend to have a preoccupation with verifying specifications as being mathematically correct. Diffculties arise when the ideas underpinning verification are extended in an attempt to ‘prove’ the validity of a proposed design for an IS. A pure engineering approach does not facilitate a response to the subjective elements within social situations, which experience has shown to be essential in demonstrating the pertinence of new designs to those concerned. We suggest that, by applying interpretivist systems ideas, it is possible to support concerned individuals in reflecting upon crucial aspects of the inquiry, enabling those individuals to judge the relevance or ‘authenticity’ of the learning, according to their own values and beliefs. The elements of participants, engagement, authority, relationships and learning are suggested as being crucial. These make up the mnemonic PEArL, which is offered as an aide-mémoire for those concerned with IS design

Mobile Graphic-based Communication: Investigating Reminder Notifications to Support Tuberculosis Treatment in Africa

Visual communication is a method of communication using visual elements, which is suggested to be more effective than text or voice, and has the additional advantage that it, can also be used by who are unable to read. In this paper, the findings of a user requirements study, which was conducted at MnaziMmoja Hospital in Zanzibar, are presented. In a cross-sectional study, twenty nine people including TB patients and TB Health care workers were interviewed. The findings show that participants agreed that the use of mobile graphic-based communications could support TB patients in their treatment. The contribution of this work is the process to investigate and develop a new mobile graphic-based application for push notification services that are literacy-level and language agnostic

Управление финансовым состоянием предприятия (на примере СП ОАО «Спартак»)

The purpose of this paper is to explore the characteristics of information systems (IS) maintenance within an IT and organizational setting. We discuss the characteristics of maintenance objects’ focus and content. Our results are based on qualitative case studies. In this paper a case study of a Swedish Bank is used to illustrate our discussion. Our findings show that maintenance objects can be defined by processes and/or functions or products and/or services within an organizational setting. This is done in order to increase a business perspective in maintenance management and to clarify roles of responsibility for organizational changes required from new IT capabilities. According to our findings maintenance objects can contain business solutions and IT solutions. This implies that business beneficial maintenance is supported by close cooperation between actors from the organizational setting and the IT organization. The result of the paper is a characterization of IS maintenance through definition of maintenance objects’ focus and content

A contingency framework for information systems development

Available from British Library Document Supply Centre- DSC:DX93310 / BLDSC - British Library Document Supply CentreSIGLEGBUnited Kingdo

A contingency framework for information systems development

This research concerns information systems and information systems development. The thesis describes an approach to information systems development called Multiview. This is a methodology which seeks to combine the strengths of a number of different, existing approaches in a coherent manner. Many of these approaches are radically different in terms of concepts, philosophy, assumptions, methods, techniques and tools. Three case studies are described presenting Multiview 'in action'. The first is used mainly to expose the strengths and weaknesses of an early version of the approach discussed in the thesis. Tools and techniques are described in the thesis which aim to strengthen the approach. Two further case studies are presented to illustrate the use of this second version of Multiview. This is not put forward as an 'ideal methodology' and the case studies expose some of the difficulties and practical problems of information systems work and the use of the methodology. A more contingency based approach to information systems development is advocated using Multiview as a framework rather than a prescriptive tool. Each information systems project and the use of the framework is unique, contingent on the particular problem situation. The skills of different analysts, the backgrounds of users and the situations in which they are constrained to work have always to be taken into account in any project. The realities of the situation will cause departure from the 'ideal methodology' in order to allow for the exigencies of the real world. Multiview can therefore be said to be an approach used to explore the application area in order to develop an information system

IT failure and the collapse of One.Tel

Preface. Programme Committee. A Language Based Combined Requirements Engineering Approach; J. Barjis. Support Structure of Knowledge Management in Software Process Improvement; Wan Jiangping, et al. IT Failure and the Collapse of One.Tel; D. Avison, D. Wilson. Active Models for Digitally Enabled Creative Business Networks; J. Krogstie, et al. Modeling of e-Business Brokerage Systems Using UML and Petri Net; B. Shishkov, J. Barjis. Trust and Virtual Organizations; E. Rossen. Identifying Communities of Practice; K. O'Hara, et al. The Role Of Culture In the Development of Global E-Commerce Systems; J. Slay, G. Quirchmayr. Online One-Stop Government; M.A. Wimmer, E.Tambouris. Designing Collaborative Business Systems; I. Hawryszkiewycz. Video-based Customer Consulting via Internet Using Videoconferencing Standard H.323; U. Zschuckelt, et al. A System For Secure Mobile Payment Transactions; T. Halonen, T. Virtanen. A User Centred Website Development Approach; M. J. Taylor, et al. Designing a Web Application Using an Ethnographic Research Approach; N.C. Surendra. A Framework for Facilitating Higher-order Strategic Thinking in Online Management Development; P. Nicholson, G.White. An Evaluation of the Web Presence of a Nonprofit Organization; A. Abuhamdieh, et al. Auctions with Buyer Preferences; C. Bandela, et al. From Vision to Reality; J. Gunnarsson, G. Sigurdardóttir. Design: How Can We Cope with Change? R. Traunmüller. Index