Disruptive design innovation: reflections on the relationship of design, science and art

The title of designer conveys a large number of historical, cultural, philosophical drivers and working practises that effectively range from the traditional engineer through to the individual interested in personal expression. The considerable differences originate and have evolved for a variety of reasons. The range is from capitalist necessity through to social inclusion. Today, the designer needs to have the ability to understand significant changes in technology, art and science as well as being an astute observer of human behaviour. Ultimately, the designer will need to convert ideas into objects and systems that people can understand and use. It is important to consider serendipitous design and disruptive design as it often involves risk taking and may be unpredictable in character. Disruptive design innovation can improve a design in ways that the customer or a market does not expect. The authors suggest a refreshing approach to design that is inclusive in purpose to enrich the act of designing and advocate a greater correlation between the art, sciences and design in reflecting the values, virtues and methods of working and the principles that guide the methodologies and processes which can be correlated into a coherent whole and with a clearer focus

Politics makes strange bedfellows: addressing the ‘messy’ power dynamics in design practice

The paper addresses the role of the designer in navigating through politics and power dynamics that can potentially hinder ways in which people have input into a design process. It acknowledges that such obstacles are common to design practices and much is already documented in organisational, business and management frameworks (Best, 2006, p. 97; Jones, 2003). However, the paper draws on the author’s doctoral research that explored how designers work within the complexities of politics and power dynamics and the agency they bring when working within such contexts. Firstly, the paper clarifies its use of the word politics by distinguishing between the Political choices that designers make, to the embedded politics of power dynamics and hidden agendas. It acknowledges how the Political content and intention of design is widely discussed in communication design literature where designers have created political content toward a purposeful political outcome. The paper therefore focuses more on another political aspect to communication design practice that relates to values, relationships and power dynamics. These human aspects of practice are complex, ‘messy’ and are often implicit. The power dynamics within projects can significantly influence the way stakeholders have input into the design process and subsequent project outcome. The politics of the individual, organisation, community or the society can often abruptly and unexpectedly surface through designing. Based on several interviews with a variety of communication design practitioners and project case studies from the author’s research, the paper highlights a role that designers can potentially play in addressing the ‘messy’ politics that can manifest through design projects. The research explored various design interventions to enable a variety of people with different values, opinions and viewpoints within a design project to collectively negotiate them through dialogue. It has discovered that such design interventions can be instrumental in facilitating the dialogic process amongst stakeholders to illuminate differences in values or hidden agendas. The paper proposes that the role of the designer, then, is to facilitate this dialogic process through design interventions to enrich the experience of dialogue and exchange amongst project stakeholders. Keywords: Human-Centred Design; Communication Design; Politics; Power-Dynamics; Design ‘Scaffolds’; Dialogue.</p

Empowering Surabaya Creative Communities and Start-Ups through Human-Centered Design

Objective - Creative communities have the potential to increase a city&#65533;s social, economic, and touristic values. Despite their evident existence in Surabaya, these communities lack support in terms of public spaces and exhibition facilities with suitable designs that could accommodate their unique activities and communicate their aspirations to the public. This research-design project aims to prove the social and economic benefits of the human-centered design process by implementing various human-centered design approaches in the interior design of creative community spaces (CCS) so that they can accommodate the unique activities of existing creative communities and serve as assembly points for entrepreneurial or start-up groups. Methodology/Technique &#65533; Two teams of interior designers were tasked to design a community space and exhibition facility for two creative communities in Surabaya. A combined method based on different human-centered design approaches of applied ethnography, participatory design, co-design, contextual design, emphatic design, and lead user approach was conducted through six stages of design process consisting of: Empathize, Point of View, Define, Ideate, Prototype, and Test. Findings & Novelty - The results of this research-design project are novel designs of community co-working spaces and exhibition facilities based on the unique human values, hobbies, and characteristics of the creative community that proved the social and economic benefits of human-centered design in the practice of interior design. Through the design of the creative community spaces yielded, interior and building designers can promote the activities and aspirations of existing creative communities such that they may, in turn, contribute to the development of Surabaya&#65533;s social, economic, and touristic values

Long hours and stress in the UK's IT profession: has the European Union's Working Time Directive offered relief?

Only a small amount of research thus far has investigated the relationship between the working conditions of those employed in technical professions, such as Information Technology (IT), and the implications for their well being (Sonnetag et al., 1994). In particular the IT profession in the UK appears to be at risk from a culture characterised by long working hours (Kodz, 2003). In addition to the established links between long-term computer use and upper extremity musculoskeletal disorders (Punnett & Bergqvist, 1997), previous research has also positively linked working for excessive hours as potential stressor to the mental health of employees (Sparkes et al., 1997; Spurgeon, Harrington & Cooper, 1997). A prevalence of mobile computer technologies has also meant the erosion of traditional boundaries between work and home (Venkatraman, Tanriverdi & Stoke, 1999). Furthermore IT professionals have faced a proliferation of complicated methodologies, a growing guilt reaction to a failure to keep pace with ever-changing technological advancements, and the pressure to develop and deliver software in shorter time scales (Perlow, 1998; Stokes, 1996). These very personal issues associated with the quality of working life also have serious organisational implications in terms of increased costs related to absenteeism, recruitment and training; impaired decision making; job dissatisfaction and low morale (Coolican, 2001). The UK's Working Time Regulations (WTR), implemented in 1998, provide a current, normative representation of reasonable working time. This research paper compares the working patterns of a cluster of IT professionals within a large financial services organisation against this model in order to ascertain their position relative to this tolerable standard. The relationship between the subtleties in the way time is ordered and the reported perceptions of the affect of the WTR and other Human Resource initiatives to reduce the culture of long working hours are studied. Whilst it is acknowledged that individual characteristics are important in determining an affinity and ability to work long hours and cope with stress, they are by no means the overriding aspects. Previous researchers such as Moore (1998) have cited adverse organisational factors as more significant in the etiology of work exhaustion than individual factors. This research examines some of those organisational factors and the perceived value of formal initiatives in reducing incidences of long working hours and concomitant pressures. The perceptions of stress and the efficacy of these formalised schemes are examined by observing and questioning those directly affected with regards to their working time, job stressors and work-life balance. The findings indicate that although the organisation in question has made some high-profile attempts to promote a healthy balance between work and home, the efficacy of these efforts is questionable. The working limits set by the WTR are regularly exceeded and long hours are still entwined, and indeed often subtly promoted, within the organisation. Managers and the Human Resources (HR) department appear to send out confusing and contradictory messages. IT professionals, and their partners, are often publicly rewarded for working long hours while others are penalised for doing the same. The performance management system values those working on high-profile projects, with work on these projects often a key factor in gaining promotion. Yet due to the nature of the profession, the organisational sub-culture, and poorly considered workplace design, this work invariably requires the commitment of sustained long hours amid difficult circumstances. As HR try to drive through the principles of the WTR formally, or informally through initiatives such as Work Smarter Not Harder and Go Home On Time days, the unanticipated consequences of their actions and inactions present IT professionals with a stress-laden dichotomy

Workforce diversity and ergonomics challenges for sustainable manufacturing organisations

Demographically, it is evident that the composition of the workforce is becoming more diversified and this trend is very significant in most developed countries such as the US, UK, Canada and Australia. Workforce diversity covers a wide range of dimensions like age, gender, culture, ability, background, level of skill, marital status etc. Because of this, workers share different attitudes, working behaviors, needs, desires and values. Workforce diversity management needs the development and management of such an environment where all individuals with these differences can perform at their full potential, so that any organization can draw an optimum benefit from its diversified workforce. Like many others, manufacturing organizations are also facing the issue of workforce diversity where it affects work performance capabilities. Organizational sustainability can only be ensured by workplace safety, employee satisfaction and retention along with health and well-being. In spite of highly automated systems, manufacturing activities like manual assembly tasks with sustained high quality requirements demand highly repetitive movements with high physical demands at the highest level of work pace. Ergonomics plays a vital role in the development of work environments that ensure a healthy, safe, risk-free and productive use of human capital. Yet there has been little investigation of workforce diversity management with reference to ergonomic issues, challenges, opportunities and strategies. This paper reveals the need for an ergonomics-based ‘design for all’ approach to address the issues of a diversified workforce. This approach is based on the use of a digital human modeling system where an individual’s actual working capabilities along with coping strategies are used at a pre-design phase for any design assessment. A database of 100 individuals belonging to different age groups and working capabilities provides an opportunity to assess any workplace, product, and process or environment design at an early design phase. In this way, it provides design solutions that are equally acceptable for a broad range of humans belonging to different backgrounds, age groups and levels of ability to do the work. Current ongoing research is focusing on capturing working strategies of a diversified workforce in the furniture manufacturing industry where workers belonging to different age groups, backgrounds, experience and levels of skill will be analyzed. Subsequently this data will be used in a digital human modeling system called HADRIAN providing designers and ergonomists with the ability to access and address the design needs of a more diversified workforce. This strategy helps in addressing global workforce challenges where organizations can effectively utilize their human capital by providing them with a healthy and safe working environment

Urban narrative: Value based urban design

Urban Narrative focuses on the social dimension within urban design which is often overlooked in practice which examines human values and needs as a means to inform design practice. The project has been working in partnership with two councils in New Zealand in relation to the social dimension

A Design Methodology for Exploring and Communicating System Values and Assumptions

This paper attempts to make two contributions to discussions related to TEI: (1) an analysis of how tools used for working with TEI documents encourage certain values and make certain assumptions about the work of textual editing and (2) a report on a methodological framework from outside the humanities that suggests a unique way to study such systems. Borrowing models of design research from the fields of design and human-computer interaction, I argue that prototypes can be used to create new conceptual knowledge, to investigate the values and assumptions of sociotechnical systems, and to communicate alternative visions of those systems. I first analyze an existing tool, the Versioning Machine, as a way of focusing the design of a prototype that reimagines several aspects of that original—specifically, I argue that the Versioning Machine creates an environment that to some extent assumes that TEI documents are created by one editor and intended for one instantiation. The prototype presented experiments with an alternative vision of textual editing as bringing encoded texts and interpretations together in multiple and flexible instantiations. Rather than a technical problem with an optimal solution, I approach this design process as an opportunity to ask how prototypes can give designers access to conceptual issues and allow users to enact alternative values and imagine alternative futures. This research was supported by the Modernist Versions Project, which is funded by a Social Sciences and Humanities Research Council of Canada Partnership Development Grant

HUBUNGAN ANTARA STRES KERJA DENGAN KELELAHAN KERJA PADA PERAWAT DI RUMAH SAKIT UMUM DAERAH (RSUD) DELI SERDANG LUBUK PAKAM

Stress is an adaptive response to a situation that is perceived to challenge or threaten a person's health. Work stress in nurses is one of the problems in the management of human resources at the hospital. This study aims to determine the relationship between job stress with job burnout in nurses Regional General Hospital (Hospital) Deli Serdang Lubukpakam. The method used in this study using a type of analytical research with cross sectional design. Gamma test results between job stress with job burnout in nurses obtained significant values (p) obtained was 0,016. To view the results of significant statistical calculations used the limit of significance α = 0.05. Based on the above values indicate significant p value &lt;0.05 which means that the hypothesis there is a relationship between job stress and fatigue in nurses working at the General Hospital (Hospital) Deli Serdang Lubukpakam accepted. There was a significant relationship between work stress fatigue. The need for provision of extension or improvement of knowledge about the factors that can lead to work stress, work fatigue and how to treat the condition

FRAMED Human Powered Vehicle Frame

The following is the Final Design Review (FDR) Report for Framed, a team tasked with designing and fabricating the frame of the 2018-2019 Cal Poly Human Powered Vehicle (HPV) Club bike. The bike is to be raced at the 2019 World Human Powered Speed Challenge in Battle Mountain, Nevada with the goal of breaking the American collegiate speed record. The purpose of the FDR Report is to introduce the project’s background and objectives, discuss the final design, and present the results of manufacturing and testing. Prior to beginning work on the design of the frame, the group conducted extensive research on human powered vehicles. This began with interviews and observations at Battle Mountain 2018, where Cal Poly HPV club members got a first-hand account of the competition, its top competitors, and their bikes. Shortly thereafter, the project team was assembled and began working to better understand how to build a bike. The team investigated existing designs of both custom and mass-produced bikes. Research was performed on material selection, aerodynamics and ergonomics, and loading cases. Applicable standards and regulations of the competition were also researched. This research clearly defined the project outline. The team identified the problem and the customer’s needs and wants. The major systems under the project scope were determined to be the frame, fork, and steering system, and the customers to be both the Cal Poly Human Powered Vehicle club and the rider, Josh Gieschen. This allowed the team to make considerations that addressed a wide range of specifications and compile a list of needs and wants. After identifying specifications and their target values, several testing procedures were developed that would verify the success of the design. Moving forward with the specifications led to the concept design process. The team began with several methods of brainstorming in order to come up with ideas for components, materials, and functions. Prototypes were then constructed that highlighted specific concepts and demonstrated their functionality. The next step was narrowing down design choices, which was accomplished with a series of matrices. The weighted decision matrix brought the team to its final concept design – a steel frame with a roll hoop, side supports with trusses, and a bottom support. The design was presented at a Preliminary Design Review (PDR) and iterated upon for the Interim Design Review (IDR). Valuable feedback was received and implemented into the design and several improvements and additions were made for the Critical Design Review (CDR). The design was supported with extensive research and analysis, as well as designs for jigs to help build the frame and fork. The team also included corresponding risks, challenges, and unknowns. The Final Design Report contains the entire design and manufacturing process, as well as successes and issues encountered. It also presents in detail all testing procedures conducted, their results, and the final values met for all specifications. Although the specification of speed will not be measured until the World Human Powered Speed Challenge, the team can confirm that all other specifications were met, and the final design was manufactured and tested with complete success. An operator’s manual is included to provide instructions for both the rider and bystanders during testing and racin