Hierarchical Expert Recommendation on Community Question Answering Platforms

The community question answering (CQA) platforms, such as Stack Overflow, have become the primary source of answers to most questions in various topics. CQA platforms offer an opportunity for sharing and acquiring knowledge at a low cost, where users, many of whom are experts in a specific topic, can potentially provide high-quality solutions to a given question. Many recommendation methods have been proposed to match questions to potential good answerers. However, most existing methods have focused on modelling the user-question interaction — a user might answer multiple questions and a question might be answered by multiple users — using simple collaborative filtering approaches, overlooking the rich information in the question’s title and body when modelling the users’ expertise. This project fills the research gap by thoroughly examining machine learning and deep learning approaches that can be applied to the expert recommendation problem. It proposes a Hierarchical Expert Recommendation (HER) model, a deep learning recommender system that recommends experts to answer a given question in the CQA platform. Although choosing a deep learning over a machine learning solution for this problem can be justified considering the degree of complexity of the available datasets, we assess performance of each family of methods and evaluate the trade-off between them to pick the perfect fit for our problem. We analyzed various machine learning algorithms to determine their performances in the expert recommendation problem, which narrows down the potential ways for tackling this problem using traditional recommendation methods. Furthermore, we investigate the recommendation models based on matrix factorization to establish the baselines for our proposed model and shed light on the weaknesses and strengths of matrix- based solutions, which shape our final deep learning model. In the last section, we introduce the Hierarchical Expert Recommendation System (HER) that utilizes hierarchical attention-based neural networks to rep- resent the questions better and ultimately model the users’ expertise through user-question interactions. We conducted extensive experiments on a large real-world Stack Overflow dataset and benchmarked HER against the state-of-the-art baselines. The results from our extensive experiments show that HER outperforms the state-of-the-art baselines in recommending experts to answer questions in Stack Overflow

Atas das Oitavas Jornadas de Informática da Universidade de Évora

Atas das Oitavas Jornadas de Informática da Universidade de Évora realizadas em Março de 2018

A Comprehensive Survey on Deep Learning Techniques in Educational Data Mining

Educational Data Mining (EDM) has emerged as a vital field of research, which harnesses the power of computational techniques to analyze educational data. With the increasing complexity and diversity of educational data, Deep Learning techniques have shown significant advantages in addressing the challenges associated with analyzing and modeling this data. This survey aims to systematically review the state-of-the-art in EDM with Deep Learning. We begin by providing a brief introduction to EDM and Deep Learning, highlighting their relevance in the context of modern education. Next, we present a detailed review of Deep Learning techniques applied in four typical educational scenarios, including knowledge tracing, undesirable student detecting, performance prediction, and personalized recommendation. Furthermore, a comprehensive overview of public datasets and processing tools for EDM is provided. Finally, we point out emerging trends and future directions in this research area.Comment: 21 pages, 5 figure

Workshop Report: Trust me? I'm an autonomous system

This research is in support of the UKRI Trustworthy Autonomous Systems (TAS) Hub project. In this report we describe the findings from a workshop titled ‘Trust Me? I’m and Autonomous Machine’, designed to engage with experts in industry and academia in order to capture some high-level understandings of pertinent issues around trust in automated systems. The findings indicate that trust is a ‘distributed concern’ - in other words, trust is a constitution of complex relationships, multiple concerns, and stakeholder perspectives from, for example, social, legal, technical, and business sectors. These factors and the emergent themes discussed in this report will be used in the next stage of the Trust Me? I’m an autonomous machine research activities to represent ‘expert narratives’ on trust within public consultations

Social Media Platforms within Internal Market Construction : Patterns of Reproduction in EU Platform Law

The European Union’s new regulatory agenda targeting online platforms such as social media has been presented as a progressive watershed moment after a long period of regulatory restraint. The attempt to construct an internal market lends legal competence to the two centerpieces of this agenda – the Digital Services Act (DSA) and the Digital Markets Act (DMA). This article analyzes the Union’s attempts to govern online platforms as a part of internal market construction. After examining the underlying aims of the internal market, the article proceeds to analyze how those aims have been operationalized in existing EU electronic commerce law and more recently in the DSA and DMA proposals. The article argues that the Union regulatory agenda is not particularly transformative. While the DSA and DMA introduce many novel regulatory mechanisms with an equalizing potential, they also remain faithfully committed to the aims and pre-existing mechanisms of internal market construction that have enabled the rise of platform corporations in the first place. Thus, the proposals risk reproducing and legitimizing various inequalities in the European digital economy. The article directs to consider alternative visions of platforms in conjunction with the re-imagination of internal market construction, including its underlying aims.The European Union’s new regulatory agenda targeting online platforms such as social media has been presented as a progressive watershed moment after a long period of regulatory restraint. The attempt to construct an internal market lends legal competence to the two centerpieces of this agenda—the Digital Services Act (DSA) and the Digital Markets Act (DMA). This Article analyzes the Union’s attempts to govern online platforms as a part of internal market construction. After examining the underlying aims of the internal market, the Article proceeds to analyze how those aims have been operationalized in existing EU electronic commerce law and more recently in the DSA and DMA proposals. The Article argues that the Union regulatory agenda is not particularly transformative. While the DSA and DMA introduce many novel regulatory mechanisms with an equalizing potential, they also remain faithfully committed to the aims and pre-existing mechanisms of internal market construction that have enabled the rise of platform corporations in the first place. Thus, the proposals risk reproducing and legitimizing various inequalities in the European digital economy. The article seeks to connect alternative visions of platforms with the re-imagination of internal market construction.Peer reviewe

Digital Traces of the Mind::Using Smartphones to Capture Signals of Well-Being in Individuals

General context and questions Adolescents and young adults typically use their smartphone several hours a day. Although there are concerns about how such behaviour might affect their well-being, the popularity of these powerful devices also opens novel opportunities for monitoring well-being in daily life. If successful, monitoring well-being in daily life provides novel opportunities to develop future interventions that provide personalized support to individuals at the moment they require it (just-in-time adaptive interventions). Taking an interdisciplinary approach with insights from communication, computational, and psychological science, this dissertation investigated the relation between smartphone app use and well-being and developed machine learning models to estimate an individual’s well-being based on how they interact with their smartphone. To elucidate the relation between smartphone trace data and well-being and to contribute to the development of technologies for monitoring well-being in future clinical practice, this dissertation addressed two overarching questions:RQ1: Can we find empirical support for theoretically motivated relations between smartphone trace data and well-being in individuals? RQ2: Can we use smartphone trace data to monitor well-being in individuals?Aims The first aim of this dissertation was to quantify the relation between the collected smartphone trace data and momentary well-being at the sample level, but also for each individual, following recent conceptual insights and empirical findings in psychological, communication, and computational science. A strength of this personalized (or idiographic) approach is that it allows us to capture how individuals might differ in how smartphone app use is related to their well-being. Considering such interindividual differences is important to determine if some individuals might potentially benefit from spending more time on their smartphone apps whereas others do not or even experience adverse effects. The second aim of this dissertation was to develop models for monitoring well-being in daily life. The present work pursued this transdisciplinary aim by taking a machine learning approach and evaluating to what extent we might estimate an individual’s well-being based on their smartphone trace data. If such traces can be used for this purpose by helping to pinpoint when individuals are unwell, they might be a useful data source for developing future interventions that provide personalized support to individuals at the moment they require it (just-in-time adaptive interventions). With this aim, the dissertation follows current developments in psychoinformatics and psychiatry, where much research resources are invested in using smartphone traces and similar data (obtained with smartphone sensors and wearables) to develop technologies for detecting whether an individual is currently unwell or will be in the future. Data collection and analysis This work combined novel data collection techniques (digital phenotyping and experience sampling methodology) for measuring smartphone use and well-being in the daily lives of 247 student participants. For a period up to four months, a dedicated application installed on participants’ smartphones collected smartphone trace data. In the same time period, participants completed a brief smartphone-based well-being survey five times a day (for 30 days in the first month and 30 days in the fourth month; up to 300 assessments in total). At each measurement, this survey comprised questions about the participants’ momentary level of procrastination, stress, and fatigue, while sleep duration was measured in the morning. Taking a time-series and machine learning approach to analysing these data, I provide the following contributions: Chapter 2 investigates the person-specific relation between passively logged usage of different application types and momentary subjective procrastination, Chapter 3 develops machine learning methodology to estimate sleep duration using smartphone trace data, Chapter 4 combines machine learning and explainable artificial intelligence to discover smartphone-tracked digital markers of momentary subjective stress, Chapter 5 uses a personalized machine learning approach to evaluate if smartphone trace data contains behavioral signs of fatigue. Collectively, these empirical studies provide preliminary answers to the overarching questions of this dissertation.Summary of results With respect to the theoretically motivated relations between smartphone trace data and wellbeing (RQ1), we found that different patterns in smartphone trace data, from time spent on social network, messenger, video, and game applications to smartphone-tracked sleep proxies, are related to well-being in individuals. The strength and nature of this relation depends on the individual and app usage pattern under consideration. The relation between smartphone app use patterns and well-being is limited in most individuals, but relatively strong in a minority. Whereas some individuals might benefit from using specific app types, others might experience decreases in well-being when spending more time on these apps. With respect to the question whether we might use smartphone trace data to monitor well-being in individuals (RQ2), we found that smartphone trace data might be useful for this purpose in some individuals and to some extent. They appear most relevant in the context of sleep monitoring (Chapter 3) and have the potential to be included as one of several data sources for monitoring momentary procrastination (Chapter 2), stress (Chapter 4), and fatigue (Chapter 5) in daily life. Outlook Future interdisciplinary research is needed to investigate whether the relationship between smartphone use and well-being depends on the nature of the activities performed on these devices, the content they present, and the context in which they are used. Answering these questions is essential to unravel the complex puzzle of developing technologies for monitoring well-being in daily life.<br/