Generating Query Suggestions to Support Task-Based Search

We address the problem of generating query suggestions to support users in completing their underlying tasks (which motivated them to search in the first place). Given an initial query, these query suggestions should provide a coverage of possible subtasks the user might be looking for. We propose a probabilistic modeling framework that obtains keyphrases from multiple sources and generates query suggestions from these keyphrases. Using the test suites of the TREC Tasks track, we evaluate and analyze each component of our model.Comment: Proceedings of the 40th International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR '17), 201

Retrieval Enhancements for Task-Based Web Search

The task-based view of web search implies that retrieval should take the user perspective into account. Going beyond merely retrieving the most relevant result set for the current query, the retrieval system should aim to surface results that are actually useful to the task that motivated the query. This dissertation explores how retrieval systems can better understand and support their users’ tasks from three main angles: First, we study and quantify search engine user behavior during complex writing tasks, and how task success and behavior are associated in such settings. Second, we investigate search engine queries formulated as questions, and explore patterns in a large query log that may help search engines to better support this increasingly prevalent interaction pattern. Third, we propose a novel approach to reranking the search result lists produced by web search engines, taking into account retrieval axioms that formally specify properties of a good ranking.Die Task-basierte Sicht auf Websuche impliziert, dass die Benutzerperspektive berücksichtigt werden sollte. Über das bloße Abrufen der relevantesten Ergebnismenge für die aktuelle Anfrage hinaus, sollten Suchmaschinen Ergebnisse liefern, die tatsächlich für die Aufgabe (Task) nützlich sind, die diese Anfrage motiviert hat. Diese Dissertation untersucht, wie Retrieval-Systeme die Aufgaben ihrer Benutzer besser verstehen und unterstützen können, und leistet Forschungsbeiträge unter drei Hauptaspekten: Erstens untersuchen und quantifizieren wir das Verhalten von Suchmaschinenbenutzern während komplexer Schreibaufgaben, und wie Aufgabenerfolg und Verhalten in solchen Situationen zusammenhängen. Zweitens untersuchen wir Suchmaschinenanfragen, die als Fragen formuliert sind, und untersuchen ein Suchmaschinenlog mit fast einer Milliarde solcher Anfragen auf Muster, die Suchmaschinen dabei helfen können, diesen zunehmend verbreiteten Anfragentyp besser zu unterstützen. Drittens schlagen wir einen neuen Ansatz vor, um die von Web-Suchmaschinen erstellten Suchergebnislisten neu zu sortieren, wobei Retrieval-Axiome berücksichtigt werden, die die Eigenschaften eines guten Rankings formal beschreiben

The Archive Query Log: Mining Millions of Search Result Pages of Hundreds of Search Engines from 25 Years of Web Archives

The Archive Query Log (AQL) is a previously unused, comprehensive query log collected at the Internet Archive over the last 25 years. Its first version includes 356 million queries, 166 million search result pages, and 1.7 billion search results across 550 search providers. Although many query logs have been studied in the literature, the search providers that own them generally do not publish their logs to protect user privacy and vital business data. Of the few query logs publicly available, none combines size, scope, and diversity. The AQL is the first to do so, enabling research on new retrieval models and (diachronic) search engine analyses. Provided in a privacy-preserving manner, it promotes open research as well as more transparency and accountability in the search industry.Comment: SIGIR 2023 resource paper, 13 page

Increasing the Efficiency of High-Recall Information Retrieval

The goal of high-recall information retrieval (HRIR) is to find all, or nearly all, relevant documents while maintaining reasonable assessment effort. Achieving high recall is a key problem in the use of applications such as electronic discovery, systematic review, and construction of test collections for information retrieval tasks. State-of-the-art HRIR systems commonly rely on iterative relevance feedback in which human assessors continually assess machine learning-selected documents. The relevance of the assessed documents is then fed back to the machine learning model to improve its ability to select the next set of potentially relevant documents for assessment. In many instances, thousands of human assessments might be required to achieve high recall. These assessments represent the main cost of such HRIR applications. Therefore, their effectiveness in achieving high recall is limited by their reliance on human input when assessing the relevance of documents. In this thesis, we test different methods in order to improve the effectiveness and efficiency of finding relevant documents using state-of-the-art HRIR system. With regard to the effectiveness, we try to build a machine-learned model that retrieves relevant documents more accurately. For efficiency, we try to help human assessors make relevance assessments more easily and quickly via our HRIR system. Furthermore, we try to establish a stopping criteria for the assessment process so as to avoid excessive assessment. In particular, we hypothesize that total assessment effort to achieve high recall can be reduced by using shorter document excerpts (e.g., extractive summaries) in place of full documents for the assessment of relevance and using a high-recall retrieval system based on continuous active learning (CAL). In order to test this hypothesis, we implemented a high-recall retrieval system based on state-of-the-art implementation of CAL. This high-recall retrieval system could display either full documents or short document excerpts for relevance assessment. A search engine was also integrated into our system to provide assessors the option of conducting interactive search and judging. We conducted a simulation study, and separately, a 50-person controlled user study to test our hypothesis. The results of the simulation study show that judging even a single extracted sentence for relevance feedback may be adequate for CAL to achieve high recall. The results of the controlled user study confirmed that human assessors were able to find a significantly larger number of relevant documents within limited time when they used the system with paragraph-length document excerpts as opposed to full documents. In addition, we found that allowing participants to compose and execute their own search queries did not improve their ability to find relevant documents and, by some measures, impaired performance. Moreover, integrating sampling methods with active learning can yield accurate estimates of the number of relevant documents, and thus avoid excessive assessments

Modélisation des comportements de recherche basé sur les interactions des utilisateurs

Les utilisateurs de systèmes d'information divisent normalement les tâches en une séquence de plusieurs étapes pour les résoudre. En particulier, les utilisateurs divisent les tâches de recherche en séquences de requêtes, en interagissant avec les systèmes de recherche pour mener à bien le processus de recherche d'informations. Les interactions des utilisateurs sont enregistrées dans des journaux de requêtes, ce qui permet de développer des modèles pour apprendre automatiquement les comportements de recherche à partir des interactions des utilisateurs avec les systèmes de recherche. Ces modèles sont à la base de multiples applications d'assistance aux utilisateurs qui aident les systèmes de recherche à être plus interactifs, faciles à utiliser, et cohérents. Par conséquent, nous proposons les contributions suivantes : un modèle neuronale pour apprendre à détecter les limites des tâches de recherche dans les journaux de requête ; une architecture de regroupement profond récurrent qui apprend simultanément les représentations de requête et regroupe les requêtes en tâches de recherche ; un modèle non supervisé et indépendant d'utilisateur pour l'identification des tâches de recherche prenant en charge les requêtes dans seize langues ; et un modèle de tâche de recherche multilingue, une approche non supervisée qui modélise simultanément l'intention de recherche de l'utilisateur et les tâches de recherche. Les modèles proposés améliorent les méthodes existantes de modélisation, en tenant compte de la confidentialité des utilisateurs, des réponses en temps réel et de l'accessibilité linguistique. Le respect de la vie privée de l'utilisateur est une préoccupation majeure, tandis que des réponses rapides sont essentielles pour les systèmes de recherche qui interagissent avec les utilisateurs en temps réel, en particulier dans la recherche par conversation. Dans le même temps, l'accessibilité linguistique est essentielle pour aider les utilisateurs du monde entier, qui interagissent avec les systèmes de recherche dans de nombreuses langues. Les contributions proposées peuvent bénéficier à de nombreuses applications d'assistance aux utilisateurs, en aidant ces derniers à mieux résoudre leurs tâches de recherche lorsqu'ils accèdent aux systèmes de recherche pour répondre à leurs besoins d'information.Users of information systems normally divide tasks in a sequence of multiple steps to solve them. In particular, users divide search tasks into sequences of queries, interacting with search systems to carry out the information seeking process. User interactions are registered on search query logs, enabling the development of models to automatically learn search patterns from the users' interactions with search systems. These models underpin multiple user assisting applications that help search systems to be more interactive, user-friendly, and coherent. User assisting applications include query suggestion, the ranking of search results based on tasks, query reformulation analysis, e-commerce applications, retrieval of advertisement, query-term prediction, mapping of queries to search tasks, and so on. Consequently, we propose the following contributions: a neural model for learning to detect search task boundaries in query logs; a recurrent deep clustering architecture that simultaneously learns query representations through self-training, and cluster queries into groups of search tasks; Multilingual Graph-Based Clustering, an unsupervised, user-agnostic model for search task identification supporting queries in sixteen languages; and Language-agnostic Search Task Model, an unsupervised approach that simultaneously models user search intent and search tasks. Proposed models improve on existing methods for modeling user interactions, taking into account user privacy, realtime response times, and language accessibility. User privacy is a major concern in Ethics for intelligent systems, while fast responses are critical for search systems interacting with users in realtime, particularly in conversational search. At the same time, language accessibility is essential to assist users worldwide, who interact with search systems in many languages. The proposed contributions can benefit many user assisting applications, helping users to better solve their search tasks when accessing search systems to fulfill their information needs

History Modeling for Conversational Information Retrieval

Conversational search is an embodiment of an iterative and interactive approach to information retrieval (IR) that has been studied for decades. Due to the recent rise of intelligent personal assistants, such as Siri, Alexa, AliMe, Cortana, and Google Assistant, a growing part of the population is moving their information-seeking activities to voice- or text-based conversational interfaces. One of the major challenges of conversational search is to leverage the conversation history to understand and fulfill the users\u27 information needs. In this dissertation work, we investigate history modeling approaches for conversational information retrieval. We start from history modeling for user intent prediction. We analyze information-seeking conversations by user intent distribution, co-occurrence, and flow patterns, followed by a study of user intent prediction in an information-seeking setting with both feature-based methods and deep learning methods. We then move to history modeling for conversational question answering (ConvQA), which can be considered as a simplified setting of conversational search. We first propose a positional history answer embedding (PosHAE) method to seamlessly integrate conversation history into a ConvQA model based on BERT. We then build upon this method and design a history attention mechanism (HAM) to conduct a ``soft selection\u27\u27 for conversation history. After this, we extend the previous ConvQA task to an open-retrieval (ORConvQA) setting to emphasize the fundamental role of retrieval in conversational search. In this setting, we learn to retrieve evidence from a large collection before extracting answers. We build an end-to-end system for ORConvQA, featuring a learnable dense retriever. We conduct experiments with both fully-supervised and weakly-supervised approaches to tackle the training challenges of ORConvQA. Finally, we study history modeling for conversational re-ranking. Given a history of user feedback behaviors, such as issuing a query, clicking a document, and skipping a document, we propose to introduce behavior awareness to a neural ranker. Our experimental results show that the history modeling approaches proposed in this dissertation can effectively improve the performance of different conversation tasks and provide new insights into conversational information retrieval