Using Shared Workspaces in Higher Education

We evaluate the use of BSCW shared workspaces in higher education by means of a comparison of seven courses in which this environment was used. We identify a number of different functions for which the BSCW environment has been used and discuss the relative success of these functions across the cases. In addition, we evaluate the cases with the 4E model of Collis et al. (2000) which predicts the chances of acceptance of ICT in an educational setting. Effectiveness for the given task appears to be a prime success factor for using ICT. But an effective tool may fail due to other factors like ease of use and organisational, socialcultural or technological obstacles. The particular strength of a shared workspace, for which BSCW is most effective and efficient, is providing a repository for objects of collaborative work. Other types of usage showed mixed results. In the future we expect that learning takes place in an integrated, open ICT environment in which different kinds of tools are available for different purposes and users can switch between tools as appropriate. We could observe this in several of the case studies, where non-use of BSCW did not mean that a particular task was not performed, but, on the contrary, a more efficient solution for the same function was available. Shared workspaces have proven to be highly useful, but it seems advisable that their purpose be limited to what they were originally designed for

USAge of Groupware in Software Engineering Education at the Cscw Laboratory of University Duisburg-essen: Possibilities and Limitations

This paper analyzes the application level in CSCW laboratory there are Electronic meeting rooms, Video Conferencing, Desktop Conference (Passenger), and BSCW system which conducting in The University Duisburg – Essen Germany. This analysis included short analysis and discussion about possibilities and limitation of each experiment followed by outlook how this lab can be further developed.Multi-user to Multipoint Videoconferences is introduced to cover all of devices join to the conferences. A computer network, PSTN (Public Switched Telephone Network), ISDN Phone, Wireless Infrastructures (accessed by laptop, smart phone, PDA) and videoconferences systems is proposed to be integrate

Web Environments for Group-Based Project Work in Higher Education

We discuss problems confronting the use of group-based project work as an instructional strategy in higher education and describe two courses in which course-specific World Wide Web (Web) environments have evolved over a series of course sequences and are used both as tool environments for group-process support and as the product environment of the project work itself. In particular we describe the use of specific Web-embedded shared workspace, communication-management and evaluation tools and their contribution to the management and educational value of group-based project work. The integration of instructional principles and strategies with the Web-based tools is also of particular importance. The 1996-97 versions of the courses analysed in this article can be found at http://www.to.utwente.nl/ism/ism1-96/home.htm for the first-year course in educational media design, and at www.edu.cs.utwente.nl/~aitnlpbg/, for the first-year course in applications of information technology. Both courses, at the University of Twente, use group-based project work as a major organizational form, but integrate all aspects of the courses within cohesive Web environments

Two Case Studies of Subsystem Design for General-Purpose CSCW Software Architectures

This paper discusses subsystem design guidelines for the software architecture of general-purpose computer supported cooperative work systems, i.e., systems that are designed to be applicable in various application areas requiring explicit collaboration support. In our opinion, guidelines for subsystem level design are rarely given most guidelines currently given apply to the programming language level. We extract guidelines from a case study of the redesign and extension of an advanced commercial workflow management system and place them into the context of existing software engineering research. The guidelines are then validated against the design decisions made in the construction of a widely used web-based groupware system. Our approach is based on the well-known distinction between essential (logical) and physical architectures. We show how essential architecture design can be based on a direct mapping of abstract functional concepts as found in general-purpose systems to modules in the essential architecture. The essential architecture is next mapped to a physical architecture by applying software clustering and replication to achieve the required distribution and performance characteristics

Mobile support in CSCW applications and groupware development frameworks

Computer Supported Cooperative Work (CSCW) is an established subset of the field of Human Computer Interaction that deals with the how people use computing technology to enhance group interaction and collaboration. Mobile CSCW has emerged as a result of the progression from personal desktop computing to the mobile device platforms that are ubiquitous today. CSCW aims to not only connect people and facilitate communication through using computers; it aims to provide conceptual models coupled with technology to manage, mediate, and assist collaborative processes. Mobile CSCW research looks to fulfil these aims through the adoption of mobile technology and consideration for the mobile user. Facilitating collaboration using mobile devices brings new challenges. Some of these challenges are inherent to the nature of the device hardware, while others focus on the understanding of how to engineer software to maximize effectiveness for the end-users. This paper reviews seminal and state-of-the-art cooperative software applications and development frameworks, and their support for mobile devices

Groupware Technology and Software Reuse

Computer-Supported Cooperative Work (CSCW) is a research field concerned with the design and implementation of systems to support cooperative work. Such systems are usually called Groupware. Although Software Reusability (SR) is not commonly mentioned as an issue in the CSCW community, there are some obvious overlaps in design issues and methodologies.\ud In this paper I will argue that reusability issues are of particular importance to groupware technology and relate our experiences in this matte

DocuDrama

This paper presents an approach combining concepts of virtual storytelling with cooperative processes. We will describe why storytelling is relevant in cooperation support applications. We will outline how storytelling concepts provide a new quality for groupware applications. Different prototypes illustrate a combination of a groupware application with various storytelling components in a Theatre of Work

The future of enterprise groupware applications

This paper provides a review of groupware technology and products. The purpose of this review is to investigate the appropriateness of current groupware technology as the basis for future enterprise systems and evaluate its role in realising, the currently emerging, Virtual Enterprise model for business organisation. It also identifies in which way current technological phenomena will transform groupware technology and will drive the development of the enterprise systems of the future

A parallel grid-based implementation for real time processing of event log data in collaborative applications

Collaborative applications usually register user interaction in the form of semi-structured plain text event log data. Extracting and structuring of data is a prerequisite for later key processes such as the analysis of interactions, assessment of group activity, or the provision of awareness and feedback. Yet, in real situations of online collaborative activity, the processing of log data is usually done offline since structuring event log data is, in general, a computationally costly process and the amount of log data tends to be very large. Techniques to speed and scale up the structuring and processing of log data with minimal impact on the performance of the collaborative application are thus desirable to be able to process log data in real time. In this paper, we present a parallel grid-based implementation for processing in real time the event log data generated in collaborative applications. Our results show the feasibility of using grid middleware to speed and scale up the process of structuring and processing semi-structured event log data. The Grid prototype follows the Master-Worker (MW) paradigm. It is implemented using the Globus Toolkit (GT) and is tested on the Planetlab platform

An investigation into computer support for cooperative work in software engineering groups

The research of this thesis relates to Computer Supported Cooperative Work (CSCW) in the context of software engineering, and in particular software engineering education. Whilst research into group working has tended to be directed towards CSCW, very little research has been undertaken on group working within software engineering. Linked with CSCW is groupware, which is the class of tools that supports and augments groupwork. This thesis represents an attempt to contribute to the understanding of the groupware needs of software engineers, and to identify and trial groupware that supports software engineering activities. An infrastructure has been developed providing virtual environments, for use by both collocated and geographically distributed software engineering students, to support their groupwork. This infrastructure comprises of synchronous and asynchronous groupware, in the form of desktop video conferencing, and a shared information workspace. This shared workspace has been tailored from the groupware tool, Basic Support for Cooperative Work (BSCW).Within this thesis, hypotheses have been formulated as to the student use of these virtual environments. These hypotheses concentrate on the areas of: organisation and coordination of tasks, the level of cooperation that occurs within the phases of the software lifecycle, the usage of the functions within a shared workspace, and what importance is placed on the role of synchronous communication within software engineering student groupwork. Through a series of case studies it was possible to determine the outcome of these hypotheses using various data collection methods. These methods include questionnaires, focus group meetings, observations, and automatic monitoring of workspace activities. The outcomes of this thesis are that the hypotheses regarding organisation and coordination, and, the role of synchronous communication within software engineering, have been proved. Whilst the determination of the level of cooperation during the phases of the software lifecycle has not been proved, the use of functions within the shared workspace has been partly proved