UK-based police officers' perceptions of, and role in investigating, cyber-harassment as a crime

Within the UK, cyber-harassment is a criminal act and perpetrators can be prosecuted if the crime is reported to the police. Cyber-harassment has a detrimental impact and causes psychological distress to victims but due to its online nature, complaints made may not be taken seriously and the impact may not be fully acknowledged. Police officers' perceptions of this crime and its victims are crucial as this will impact on how the crime is investigated and whether perpetrators are prosecuted. The present exploratory study aimed to gain insight into how cyber-harassment is investigated and identify issues and barriers. Eight police officers based in the United Kingdom were recruited using a snowball technique to participate in semi-structured interviews. The data were analyzed using thematic analysis and three themes were identified: online accessibility, threat, and the unhelpful victim. Each theme is discussed in relation to theory, policy and legislation within the UK

A qualitative enquiry into the threshold of acceptable behaviour on the internet: perceptions of police officers and prosecutors on the barriers to successful investigation and prosecution of cyberstalkers

Cyberstalking is a cyber-enabled crime which can be difficult to investigate and prosecute because offenders engage in the conduct in cyber space. The purpose of this study is to highlight the difficulties which police officers and prosecutors perceive hinder them in the investigation and prosecution of cyberstalkers. The study identifies solutions to the perceived difficulties and makes recommendations. The research participants consisted of 50 London prosecutors and 25 police officers. Participants provided data on the topic under investigation in their roles as the primary law enforcement officials who investigate and prosecute cyberstalkers. A Member of Parliament, probation official and Northern Ireland government policy adviser were also interviewed because they provided data from the perspectives of government and probation officials. The qualitative research method of Interpretative Phenomenological Analysis was considered most appropriate because the study investigated the lived human experiences of the participants and their perceptions of the topic under investigation. Emergent themes were identified from the numerous interview transcripts and analysed to explore the experiences of the participants in relation to the research questions. The research identified various perceived thresholds for distinguishing rudeness, abuse and unpleasant comments on the internet from cyberstalking. Additionally, the study 6 perceived law enforcement issues which frustrate police officers and prosecutors in the investigation and prosecution of cyberstalkers were identified. The research further revealed that lack of resources, lack of knowledge and evidential difficulties are perceived to impede the investigation and prosecution of cyberstalkers. Importantly, the study found that factors such as shortage of manpower, heavy caseloads, anonymity of cyberstalkers and victim behaviour can prevent police officers from risk assessing victims. The thesis therefore makes recommendations for the recruitment of additional staff, the regular training of police officers and prosecutors on cyberstalking and the education of victims by police officers of the risks posed by cyberstalkers and the implications of not supporting the prosecution of offenders. Importantly, the thesis recommends that police officers should be trained on how to identify, monitor and manage the risks posed by anonymous and mentally ill cyberstalkers. The recommendation for the CPS is based on the researcher’s personal view of the research. The researcher concedes that the research was conducted at a specific time and that a limited number of prosecutors were interviewed for the research. The researcher acknowledges that there has been a lot of training of prosecutors by both the prosecution college and the central training team subsequent to the conclusion of this research. The researcher also recognises that the department is in the process of actively recruiting more prosecutors

Examining Perceptions of Online Harassment among Constables in England and Wales

The ubiquity of the Internet and computer technology has enabled individuals to engage in bullying, threats, and harassing communications online. Limited research has found that local line officers may not view these offenses as serious compared to real world crimes despite their negative physical and emotional impact on victims. The perceptions of officers can produce poor interactions with victims during calls for service, particularly victim blaming, which can reduce citizens’ confidence in police agencies generally. However, local law enforcement agencies are increasingly mandated to respond to these cases, calling to question how their views may impact the community. This study examined the attitudinal and demographic factors associated with the negative views of online harassment and bullying within a sample of 1,348 constables from 34 local agencies across England and Wales. The study found that constables with negative views toward cybercrimes and worked in agencies with inconsistent messaging related to online crimes were more likely to view online harassment as less serious and believe that these offenses could be avoided by victims. The implications of this study for local police staff and command are discussed in detail

Responding to cybercrime: Results of a comparison between community members and police personnel

Advancements in information technology are sources of both opportunity and vulnerability for citizens. Previous research indicates that there are significant challenges for police in investigating cybercrime, that community expectations about police responses are based largely on media representations, and that victims experience high levels of frustration and stigmatisation. This paper examines the views of the Australian community and law enforcement officers about the policing of cybercrime. Results suggest that police personnel are more likely to view cybercrime as serious, and community members are more likely to ascribe blame to victims. Results also indicate a discrepancy between police and community members in their views of the efficacy of police responses. These discrepancies contribute to public dissatisfaction. Therefore, the paper covers some general strategies for short-and long-term cybercrime prevention

Cybercrimes in the aftermath of COVID-19: Present concerns and future directions

Cybercrimes are broadly defined as criminal activities carried out using computers or computer networks. Given the rapid and considerable shifts in Internet use and the impact of the COVID-19 pandemic on cybercrime rates, online behaviours have attracted increased public and policy attention. In this article, we map the landscape of cybercrime in the UK by first reviewing legislation and policy, as well as examine barriers to reporting and address investigative challenges. Given the indisputable rise in cybercrime and its mental health impacts, we propose a four-facet approach for research and practice in this field with an eye to systemic shifts and strategies to combat cybercrime holistically: community alliances and social support, state intervention, and infrastructural sensitivity to user diversity. Lastly, empirical evidence from research guides the design of data-driven technology and provision of advice/interventions to provide a safer digital landscape — hence the importance for more informative research

Stalking Victims, Victims of Sexual Violence and Criminal Justice System Responses: Is there a Difference or just ‘Business as Usual’?

Based on the qualitative accounts of 26 self-defined stalking victims, this article examines the experiences of stalking victims with regard to the responses they received from criminal justice system practitioners. These experiences are compared and discussed in relation to the responses victims of domestic violence and rape commonly receive by criminal justice system officials. The discussion reveals the way the experiences of stalking victims with criminal justice system officials parallel the experiences of victims of other forms of sexual violence and points out the meaning of these commonalities. The article concludes by assessing the role of the law in improving the treatment of victims by the criminal justice system and problematizing its potential in bringing about social change

Exploring police attitudes on victims’ delayed reporting and victim blame in technology-facilitated IPV

Abstract Background setting Cyberstalking, now conceptualised as one of the forms of technology-facilitated intimate partner violence (TFIPV), has seen an exponential rise in recent years. TFIPV victims may hesitate and delay reporting cyberstalking to the police for various reasons (e.g., lack of recognition, thinking that it may be a waste of time, hoping it will stop etc.) and thus potentially influence how investigating police officers perceive their credibility and responsibility. This study investigates the recognition of cyberstalking as a crime among police personnel and the potential effect of reporting delays on police officers’ attitudes towards the victims. Methods An online survey was conducted with 108 police officers in the UK, who were presented with a vignette illustrating one of three almost identical scenarios, differing only in the time of reporting (after one month, after six months, after 12 months). Subsequently, participants completed a questionnaire that assessed their recognition of the case as cyberstalking and their attitudes towards victims. All police officers had received predetermined police training at various levels. In addition to these police training programmes, a minority of officers (27) had attended the specialised training programme on intimate partner violence, Domestic Abuse (DA) Matters, while the majority (81) had not. Results Among the officers who completed the aforementioned special training, all except one recognised the case as cyberstalking; contrastingly, out of 81 officers without such special training 28 expressed uncertainty, whereas three did not recognise it at all. The victim’s delay to report cyberstalking had a significant effect on police officers’ victim blaming levels. The gender of police officers and their police training level were not identified as moderators of the relationship between victim’s delay in cyberstalking reporting and victim blaming. Conclusions These findings highlight the importance for enhanced recognition and understanding of cyberstalking among police officers, particularly through specialised training programs. The study underscores the importance of addressing attitudes towards victims with the goal of improving police responses to TFIPV. </jats:sec

Just married: the synergy between feminist criminology and the Tripartite Cybercrime Framework

This article is a theoretical treatment of feminist epistemology of crime, which advocates the centrality of gender as a theoretical starting point for the investigating of digital crimes. It does so by exploring the synergy between the feminist perspectives and the Tripartite Cybercrime Framework (TCF) (which argues that three possible factors motivate cybercrimes – socioeconomic, psychosocial, and geopolitical) to critique mainstream criminology and the meaning of the term “cybercrime”. Additionally, the article examines gender gaps in online harassment, cyber‐bullying, cyber‐fraud, revenge porn, and cyber‐stalking to demonstrate that who is victimised, why, and to what effect are the critical starting points for the analysis of the connections between gender and crimes. In turn, it uses the lens of intersectionality to acknowledge that, while conceptions of gender and crime interact, they intersect with other categories (e.g., sexuality) to provide additional layers of explanation. To nuance the utilitarian value of the synergy between the TCF and the feminist perspectives, the focus shifts to a recent case study (which compared socioeconomic and psychosocial cybercrimes). The article concludes that, while online and offline lives are inextricably intertwined, the victimisations in psychosocial cybercrimes may be more gendered than in socioeconomic cybercrimes. These contributions align the TCF to the feminist epistemology of crime in their attempt to move gender analysis of digital crimes “from margin to centre”

Policing the Cyber Threat: Exploring the threat from Cyber Crime and the ability of local Law Enforcement to respond

The landscape in which UK policing operates today is a dynamic one, and growing threats such as the proliferation of cyber crime are increasing the demand on police resources. The response to cyber crime by national and regional law enforcement agencies has been robust, with significant investment in mitigating against, and tackling cyber threats. However, at a local level, police forces have to deal with an unknown demand, whilst trying to come to terms with new crime types, terminology and criminal techniques which are far from traditional. This paper looks to identify the demand from cyber crime in one police force in the United Kingdom, and whether there is consistency in the recording of crime. As well as this, it looks to understand whether the force can deal with cyber crime from the point of view of the Police Officers and Police Staff in the organisation