User experience for multi-device ecosystems: challenges and opportunities

Smart devices have pervaded every aspect of humans' daily lives. Though single device UX products are relatively successful, the experience of cross-device interaction is still far from satisfactory and can be a source of frustration. Inconsistent UI styles, unclear coordination, varying fidelity, pairwise interactions, lack of understanding intent, limited data sharing and security, and other problems typically degrade the experience in a multi-device ecosystem. Redesigning the UX, tailored to multi-device ecosystems to enhance the user experience, turns out to be challenging but at the same time affording many new opportunities. This workshop brings together researchers, practitioners and developers with different backgrounds, including from fields such as computationally design, affective computing, and multimodal interaction to exchange views, share ideas, and explore future directions on UX for distributed scenarios, especially for those heterogeneous cross-device ecosystems. The topics cover but are not limited to distributed UX design, accessibility, cross-device HCI, human factors in distributed scenarios, user-centric interfaces, and multi-device ecosystems

Adapting and usability testing of an eLearning resource to enhance healthcare professional provision of sexual support across cancer care

OBJECTIVES: To adapt the theory-driven and positively evaluated Maximising Sexual Wellbeing| Prostate Cancer (MSW|PC) eLearning resource to an eLearning resource suitable for health professionals (HPs) working with mixed cancer populations, followed by usability and acceptability testing. METHODS: Guided by Person-Based Approach (PBA) and Biopsychosocial Model, the MSW|PC was adapted by combining evidence from the literature, an expert group (n = 27: patients, partners, and HPs working in cancer care) and the research team. New content was developed relevant for a mixed cancer population. The Maximising Sexual Wellbeing| Cancer Care (MSW|CC) eLearning prototype was usability tested and modified with HPs using “think aloud” interviews (n = 18). RESULTS: Many identified sexual challenges were common across cancer populations, with additional information required for breast, colorectal, gynaecological, head and neck, and prostate cancers. During the testing phase, navigational difficulties were identified and resolved. HPs reported the MSW|CC as engaging, informative, and relevant with helpful communication and signposting tools to support practice. CONCLUSION: This systematic and iterative PBA yielded important insights to enhance the content and usability of MSW|CC. This novel resource provides HPs working across cancer care with tools to potentially address the gap in knowledge and skills and positively impact future sexual healthcare provision across cancer care. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1007/s00520-022-06798-w

XDN: Cross-Device Framework for Custom Notifications Management

With the increase of connected devices and online services, and recently IoT devices, the number of notifications received by every person is growing. The importance of notifications, as they become part of people’s lives, often depends on various factors that can differently influence the reaction and the disruption of recipients. For this reason, the generation and the distribution of notifications has been gaining importance in the design of new applications, services, and smart devices. Nowadays, developers have not yet fully exploited all the advantages that the availability of multiple devices could bring in the customization and the distribution of notifications, e.g., exploiting a cross-device approach. This paper presents XDN (Cross Device Notification), a framework to assist developers in creating cross-device notifications by scripting. The XDN architecture includes: a library to enable developers to design personalized notifications to be distributed among ad-hoc networks of IoT/mobile devices; a GUI to assist developers in implementing and testing (through a simulator) notification strategies; a server-side runtime environment; and an XDN IoT/mobile library for device support. We discuss the requirements for cross device notification systems, and we present the features of the XDN framework, in particular from the point of view of developer advantages, validated through different scenarios

IoT Notifications: from disruption to benefit - Architectures for the future of notifications in the IoT

The growing number of mobile and IoT devices able to generate and show incoming notifications is fostering the spread of notifications in people lives. Nonetheless, although users are getting used to them, their presence is not always perceived as a benefit by recipients. With the aim of improving user experience with notifications, two different approaches are presented in this dissertation. The former acts at the distribution level, i.e., notifications are intercepted and then a system decides if, when, and how to show them; while the latter acts at the design level, i.e., notifications and their distribution strategies are designed with the aim of reducing user disruption and exploiting all the benefits that the availability of multiple devices could bring. An IoT architecture is proposed for each approach: the Smart Notification System that relies on machine learning algorithms to adequately manage incoming notifications, and the XDN (Cross-Device Notification) framework that assists developers in creating cross-device notifications by scripting. The modular nature of both architectures allowed the simultaneous development and test of different independent but compatible subsystems and their exploitation in preliminary deployment sessions. The results, feedbacks and lessons learned from such sessions can foster the development of future solutions in the IoT notifications field and related domains

Applications across Co-located Devices

We live surrounded by many computing devices. However, their presence has yet to be fully explored to create a richer ubiquitous computing environment. There is an opportunity to take better advantage of those devices by combining them into a unified user experience. To realize this vision, we studied and explored the use of a framework, which provides the tools and abstractions needed to develop applications that distribute UI components across co-located devices. The framework comprises the following components: authentication and authorization services; a broker to sync information across multiple application instances; background services that gather the capabilities of the devices; and a library to integrate web applications with the broker, determine which components to show based on UI requirements and device capabilities, and that provides custom elements to manage the distribution of the UI components and the multiple application states. Collaboration between users is supported by sharing application states. An indoor positioning solution had to be developed in order to determine when devices are close to each other to trigger the automatic redistribution of UI components. The research questions that we set out to respond are presented along with the contributions that have been produced. Those contributions include a framework for crossdevice applications, an indoor positioning solution for pervasive indoor environments, prototypes, end-user studies and developer focused evaluation. To contextualize our research, we studied previous research work about cross-device applications, proxemic interactions and indoor positioning systems. We presented four application prototypes. The first three were used to perform studies to evaluate the user experience. The last one was used to study the developer experience provided by the framework. The results were largely positive with users showing preference towards using multiple devices under some circumstances. Developers were also able to grasp the concepts provided by the framework relatively well.Vivemos rodeados de dispositivos computacionais. No entanto, ainda não tiramos partido da sua presença para criar ambientes de computação ubíqua mais ricos. Existe uma oportunidade de combiná-los para criar uma experiência de utilizador unificada. Para realizar esta visão, estudámos e explorámos a utilização de uma framework que forneça ferramentas e abstrações que permitam o desenvolvimento de aplicações que distribuem os componentes da interface do utilizador por dispositivos co-localizados. A framework é composta por: serviços de autenticação e autorização; broker que sincroniza informação entre várias instâncias da aplicação; serviços que reúnem as capacidades dos dispositivos; e uma biblioteca para integrar aplicações web com o broker, determinar as componentes a mostrar com base nos requisitos da interface e nas capacidades dos dispositivos, e que disponibiliza elementos para gerir a distribuição dos componentes da interface e dos estados de aplicação. A colaboração entre utilizadores é suportada através da partilha dos estados de aplicação. Foi necessário desenvolver um sistema de posicionamento em interiores para determinar quando é que os dispositivos estão perto uns dos outros para despoletar a redistribuição automática dos componentes da interface. As questões de investigação inicialmente colocadas são apresentadas juntamente com as contribuições que foram produzidas. Essas contribuições incluem uma framework para aplicações multi-dispositivo, uma solução de posicionamento em interiores para computação ubíqua, protótipos, estudos com utilizadores finais e avaliação com programadores. Para contextualizar a nossa investigação, estudámos trabalhos anteriores sobre aplicações multi-dispositivo, interação proxémica e sistemas de posicionamento em interiores. Apresentámos quatro aplicações protótipo. As primeiras três foram utilizadas para avaliar a experiência de utilização. A última foi utilizada para estudar a experiência de desenvolvimento com a framework. Os resultados foram geralmente positivos, com os utilizadores a preferirem utilizar múltiplos dispositivos em certas circunstâncias. Os programadores também foram capazes de compreender a framework relativamente bem

Cross-Device Taxonomy:Survey, Opportunities and Challenges of Interactions Spanning Across Multiple Devices

Designing interfaces or applications that move beyond the bounds of a single device screen enables new ways to engage with digital content. Research addressing the opportunities and challenges of interactions with multiple devices in concert is of continued focus in HCI research. To inform the future research agenda of this field, we contribute an analysis and taxonomy of a corpus of 510 papers in the cross- device computing domain. For both new and experienced researchers in the field we provide: an overview, historic trends and unified terminology of cross-device research; discussion of major and under-explored application areas; mapping of enabling technologies; synthesis of key interaction techniques spanning across multiple devices; and review of common evaluation strategies. We close with a discussion of open issues. Our taxonomy aims to create a unified terminology and common understanding for researchers in order to facilitate and stimulate future cross-device research