THE INFLUENCE OF INTERNAL FACTORS ON JOB SATISFACTION IN HEALTHCARE SETTINGS

Background: Job dissatisfaction in healthcare facilities can increase medical errors. In order to reduce the medical errors, hospitals must focus on employee job satisfaction. In this case, both stress and burnout can lower job satisfaction. Aims: This research was conducted to analyze the internal factors that affect the level of job satisfaction of employees in health facilities. Methods: The method applied is the PRISMA framework, which consists of five stages, namely eligibility criteria, information sources, study selection, data collection process, and data items. Results: Systematic review was done on 34 quantitative studies about the factors that influence job satisfaction. Based on the review, the internal factors known are demographic and personal factors. In this case, demographic factors mostly do not affect employee job satisfaction, one of which is salary. Meanwhile, the most researched personal factor and the biggest influence is burnout. Conclusion: Based on the systematic review, it is known that the internal factors affecting employees’ job satisfaction include demographic and personal factors. The demographic factor that has a significant effect is salary, while the most researched individual factor is burnout. Working in the health sector requires caution so as not to cause medical errors. Health workers who experience burnout are at risk of causing medical errors. For that we need a strategy to overcome burnout so as to increase job satisfaction. Keywords: burnout, healthcare, internal factor, job satisfaction, PRISM

Out of Sight, Out of Mind: Turnover Intentions through an eLeadership Lens

The basis for this research is founded on the emerging eLeadership theory and the need for retention of qualified leadership in organizations that either are required to or elect to adopt information communication technology (ICT). Development of the eLeadership theory is still in its nascent stage and thus the use of theoretical foundations it is built upon are used to measure and understand the influencing factors of an eLeader\u27s turnover intention. The researchers in this study propose a research model of eLeader’s turnover intention and develop propositions using eLeader’s relationship with followers, transformational leadership ability, technology self-efficacy, and organizational engagement as its core constructs. Data from this research is proposed to be collected using qualified surveys and findings. This research is expected to make a significant contribution and enrich the developing body of eLeadership literature so that more empirical data is available for future researchers interested in measuring constructs related to eLeadershi

Applications and applicability of Social Cognitive Theory in Information Science research

Social Cognitive Theory (SCT) is a theory that derives from Psychology, yet has been adopted in other interdisciplinary subject areas, including Information Science. The origins and key concepts of SCT are presented, and the value of SCT’s contributions to Information Science research analysed, with particular reference to research into information seeking behaviour and use and knowledge sharing. Prior applications of SCT in Information Science research are related to a study of employee-led workplace learning and innovative work behaviour that has been designed to create new insight on (i) workplace information literacy; (ii) knowledge management; and (iii) the relationship between information behaviours and innovation processes. It is anticipated that this research will also extend understandings of SCT as a valuable tool for theory development across a range of domains that focus on learning processes

User misrepresentation in online social networks: how competition and altruism impact online disclosure behaviours

Their sheer size and scale give social networks significant potential for shaping popular opinions. While the spread of information and influence within social networks has been popular area of research for some time, more recently a research trend has appeared in which the researcher seeks to understand how users can aggressively influence community opinions, often using misrepresented or false information. Such misrepresentations by users are deeply troubling for any social network, where revenue-generation and their reputation depend on accurate and reliable user generated information. This study investigates the individual motivations that both promote and inhibit intentions towards personal information misrepresentation. These motivations are hypothesised to result from the dichotomy of competitive and altruistic attitudes existing with social network communities. Results of a survey analysis involving 502 users of Facebook offer insights useful for understanding social network information sharing practices. Marketing strategies, in particular, should benefit from the careful evaluation of the factors that lead to honesty (or dishonesty) among OSN users

an analysis of employees' assessments in public organizations in Korea

Thesis(Master) --KDI School:Master of Public Mangement,2020Enabling a healthy work environment is progressively becoming relevant to workplaces. Existing literature discusses different inputs that may lead to it but rarely has research tried to holistically address it through a consorted model with multiple buckets of approach. The current study seeks to address this caveat through a mixed-method approach. Extensive literature was used to identify the contribution of individual components that have been traditionally known to encourage a healthy work environment. Primary research was used to validate the need and selection of aspects to consider. The study explores the pattern of existing differences between what is perceived to be a desirable work environment and the current practices. The article closes by proposing a new consorted model called Step-In and Step-Out a model that discusses two-pronged approaches to enable a healthy work environment. The model considers strategies like work purpose alignment, building respect, trust and empathy with internal focus. Simultaneously it also considers physical and mental health, effective communication and inclusion and diversity which either have external manifestations or engage external elements to influence motivation, satisfaction, efficiency and other measures of productivity. Engaging both internal and external loci of engagement, the model contributes to providing a holistic solution to encourage a healthy work environment.1. ABSTRACT 2. INTRODUCTION 3. THEORY AND RESEARCH HYPOTHESIS 4. METHODOLOGY 5. FINDINGS 6. DISCUSSION AND RECOMMENDATIONS 7. LIMITATIONS AND CONCLUSION 8. APPENDICESOutstandingmasterpublishedSomaya IQUBAL

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Factors Affecting Employee Intentions to Comply With Password Policies

Password policy compliance is a vital component of organizational information security. Although many organizations make substantial investments in information security, employee-related security breaches are prevalent, with many breaches being caused by negative password behavior such as password sharing and the use of weak passwords. The purpose of this quantitative correlational study was to examine the relationship between employees’ attitudes towards password policies, information security awareness, password self-efficacy, and employee intentions to comply with password policies. This study was grounded in the theory of planned behavior and social cognitive theory. A cross-sectional survey was administered online to a random sample of 187 employees selected from a pool of qualified Qualtrics panel members. Participants worked for organizations in the United States and were aware of the password policies in their own organizations. The collected data were analyzed using 3 ordinal logistic regression models, each representing a specific measure of employees’ compliance intentions. Attitudes towards policies and password self-efficacy were significant predictors of employees’ intentions to comply with password policies (odds ratios ≥ 1.257, p \u3c .05), while information security awareness did not have a significant impact on compliance intentions. With more knowledge of the controllable predictive factors affecting compliance, information security managers may be able to improve password policy compliance and reduce economic loss due to related security breaches. An implication of this study for positive social change is that a reduction in security breaches may promote more public confidence in organizational information systems

An exploration of the potential contribution of a medication management app in heart failure outpatients’ care: the experiences of staff and older patients

Background: Managing the care of older adults with Heart Failure (HF) largely centres on symptom and medication management. Medication management in patients with HF is challenging due to frequent medication adjustments in response to changes in their symptomatology and polypharmacy. Some patients with HF typically take on average 10-25 tablets daily. Given the complexity of HF self-management, assisting older adults in managing their own care at home is critical to the success of HF management. Aim: To explore the role of a medication management app in supporting the care of older adults attending a HF outpatients ‘clinic and the impact of this new intervention on staff working practices. Methods: Mixed methods sequential design to test the feasibility of a medication app with HF patients. Observations of clinical practice were conducted followed by semi-structured interviews with healthcare professionals (HCPs) and patients pre- and post-intervention. Interviews were transcribed and analysed using thematic analysis, the Normalisation Process Theory (NPT) framework was used to capture challenges and facilitators to technology use in phase three. A systematic search of apps was also conducted to identify commercially available apps with a medication functionality, followed by an evaluation of apps using a validated tool. The optimal app was selected and implemented in a three-month intervention with patients attending the HF clinic. A case study strategy was used to present the experiences and opinions of HCPs and patients using the app. Findings: Patients normalised the use of the app and found it easy to use after training for medication self-management at home. HCPs found the use of the app to empower patients and to assist them in maintaining an up-to-date medication list and concluded that the use of the app was beneficial to both HCPs and patients. However, several challenges need to be overcome before implementing and scaling up this intervention. Some of the barriers to technology uptake identified in this study were: HCPs attitudes towards older people using technology, lack of managerial support and the need for training and ongoing technical support for older adults Conclusion: The use of the NPT framework captured individual and organisational barriers and facilitators to the normalisation of the use of the medication app with HF older patients. These barriers need to be overcome to enable the implementation and scaling up of this intervention. The findings of this feasibility study are encouraging and warrant further investigation to test the effectiveness of a medication app with HF older adults at a larger scale in future studies

Exploring the development of innovative work behaviour of employees in multiple workplace contexts

The research reported in this thesis explored the factors that influence the development of innovative work behaviour (i.e. recognition of the need to innovate, idea creation, idea championing and, idea implementation). The study is underpinned by Social Cognitive Theory to encapsulate the multiple relationships that exist between cognitive factors, environmental factors and behavioural factors that enhance innovative work behaviour. A multi methods case study approach was used to gather data and highlight contextual differences that emerged from qualitative and quantitative data collection. This included the use of interviews, focus groups and a questionnaire across three case studies: a Scottish University, a Finnish University and, an English National Health Service Trust. The findings show that there are three main types of factors that influence innovative work behaviour: (1) information and knowledge related factors (e.g. information literacy, information behaviours, knowledge management and Communities of Practice); (2) contextual factors such as organisational strategy, culture, leadership, training and, access to resources and; (3) the skills and abilities of employees. Information literacy is an initiator of innovative work behaviour and is used to help employees to set context to help them recognise the need to innovate. Information behaviours are specific to each stage and the need to use information. Knowledge sharing enhances innovative work behaviour but requires skills and abilities from employees in terms of social interactions skills to facilitate the knowledge sharing. Organisational culture and leadership interact to help employees at all stages of innovative work behaviour. A key contribution of this work is that it provides a framework to explain the factors that influence the stages of innovative work behaviour development, which has not been done in prior studies. In addition, it extends the application of the whole of Social Cognitive Theory to information science research on workplace learning and innovative work behaviour. The practical contributions of this work are the recommendations to practitioners. These recommendations include the need to recognise the importance of information literacy in a digital age, the use of interactive information sources, the need to stimulate communication in the workplace and to assess available resources