Antecedents Of Information Systems Habit In Sporadic Use Of Learning Systems: Personalization And Peer Effects

Research on Information Systems (IS) habit formation has been focused mostly on IS habit’s effect on IS continuance. Antecedents of IS habit formation, as reported in the literature, are primarily on users’ prior behavior and comprehensiveness of usage. Most of the literature focus on analyzing the relationship between users’ IS usage behavior and IS habit. Limited work has been reported to investigate genuine and practical ways to develop IS habit, as well as to address the issue of sporadic IS usage, which leads to different interpretations on IS habit and continuance. This study purports to address the theoretical gap on issues related to IS habit antecedents and sporadic IS usage habit in the educational context. Adopting an empirical survey in universities’ (sub-degree and postgraduate settings) learning systems usage, data from cross-sectional survey on learning systems usage on per-course basis is analyzed. Theoretically, our results suggest that IT functionality design (personalization) and social factor (peer effect) have strong and positive relationship on IS habit with respect to the sporadic usage nature of course based learning systems. Practically, we suggest some dimensions for teachers on curriculum design that facilitate IS habit development, e.g., maintaining an online community with substantial student peer input at the early stage of a course

Understanding Continuance Intention to Use Mobile Fitness Services: The Roles of Technological Characteristics and Network Effects

Mobile fitness platforms are effective in promoting healthy behaviors but these platforms generally suffer from low retention rates. It is necessary to study how to retain users of mobile fitness platforms. Based on customer value theory and Socio-technical approach, this study proposed a theoretical model to study the factors that affect users’ continuance intention to use mobile fitness platforms from a holistic perspective. A total of 320 valid questionnaires were collected to verify the model. The results indicate that utilitarian value and hedonic value are positively related to continuance intention. Social ties are negatively related to continuance intention. Meanwhile, it is found that technological characteristics have significant positive influences on utilitarian value, hedonic value and social ties. Network effects have significant positive influences on hedonic value and social ties. These findings extend our understanding of users’ continued usage of mobile fitness platforms and provide practical implications for mobile fitness service providers

Determinants of continuance intention and word of mouth for hotel branded mobile app users.

This study examined the cognitive and affective factors that influence users\u27 post-adoption behavioral intention. Specifically, based on the Expectation Confirmation Model (ECM) (Bhattacherjee, 2001b) the impact of cognitive factors (i.e., perceived usefulness, confirmation of expectations, mobility, personalization and responsiveness) and affective factors (i.e., satisfaction, perceived enjoyment) on hotel branded mobile applications (apps) users\u27 continuance intention and WOM were examined. Hospitality firms invest considerable resources on technology solutions that are aimed at improving the consumer experience. However, for investments to be profitable firms must ensure that technology solutions are continuously used and ensure post-adoptive behaviors such as continuance intention and WOM. Data for the study were collected from 550 hotel branded mobile app users. After data were collected and cleaned, Partial Least-Square Structural Equation Modeling (PLS-SEM) was used to analyze the data. The results of the structural model indicated that continuance intention and WOM were directly influenced by satisfaction and perceived enjoyment; with satisfaction exerting the most influence on continuance intention. Conversely, perceived enjoyment was most influential to WOM. All cognitive factors were found to influence satisfaction and enjoyment, except for responsiveness and perceived usefulness. The results show that contextual factors have a more significant impact than previously established constructs. The results of the study allow hoteliers and hospitality technology consultants to identify the influential factors impacting post-adoptive behaviors. The study extends the literature on post-adoptive behavior and the ECM by including context specific factors (i.e. perceived mobility, personalization and responsiveness). This study contributes to the scare literature in the lodging industry literature examining users\u27 evaluations of mobile apps and post-adoptive behaviors in the hospitality industry. The study adds to the post-adoptive behavior literature by adding WOM as a second outcome to continuance intention. The treatment of contextual factors in this study, allowed to show the impact technology characteristics have on technology post-adoption

Social Networking Information Disclosure and Continuance Intention: A Disconnect

This paper tests a privacy calculus model for Facebook users. Privacy calculus means that individuals weigh a complex set of factors—including both costs and benefits—to decide whether to disclose personal information. Because information disclosure is closely related to use for many information technologies (IT), our privacy calculus model proposes that costs and benefits of user privacy will simultaneously influence users’ information disclosure and usage continuance intention. Based on past research, our model includes as ‘costs’ privacy concern and information sensitivity, while it includes as ‘benefits’ perceived usefulness, enjoyment, and trust. In a sample of business college students’ use of a social networking website, we find that the privacy calculus model is not well-supported. The benefits do not positively affect information disclosure; only the two cost factors, privacy concern and information sensitivity, predict it. Thus, our findings do not support the privacy calculus model theory that users will weigh costs against benefits in determining whether to disclose information on a social networking website. We also find two benefit factors, usefulness and enjoyment, are the sole predictors of Facebook usage continuance intention. That is, information sensitivity, trust, and privacy concern do not predict continuance. Overall, the study finds that one set of factors influence information disclosure while a separate set of factors influence continuance intention. That is, the predictors of continuance intention are completely different from the predictors of information disclosure. This means, surprisingly, that these users display a clear disconnect between their reasons to disclose information on Facebook and their reasons to continue using Facebook

The Surprising Lack of Effect of Privacy Concerns on Intention to Use Online Social Networks

The number of users of Online Social Networks (OSNs) has increased dramatically. To join OSNs, users need to disclosetheir information to others. If people have higher levels of privacy concerns, they may hesitate to expose their information.Therefore, privacy concerns should be an important factor affecting the use of OSNs. Based on prior studies, we investigatehow individuals’ perceived benefits (usefulness, playfulness) and perceived costs (privacy concern) directly influence theirintention to continue using OSNs, and how the benefits are mediated by cost factors in cognitive cost-benefit calculations.We suggest five hypotheses and examine them empirically with 391 survey responses. The results only support the directeffect of perceived benefits on OSNs. Results do not show any direct effect or mediation effect of privacy concerns on theintention to use OSNs. This paper contributes to future social network studies by providing a conceptual framework as wellas empirical results

Does Privacy Really Matter? An Extended Perspective on Individual Information System Continuance Use

Recent privacy breaches through Facebook demonstrate that these breaches do not always reduce the use of a social media website after a very public breach, in fact, some people use the social media website more. This behavior leads to the question of whether privacy violations influence people’s continued use of Facebook. In this paper, we propose that people have privacy expectations when they use social media websites and when those privacy expectations are not disconfirmed they will be satisfied with the experience and continue using the website. Combining privacy expectations with the expectation disconfirmation theory, we provide a conceptual model to examine privacy-related factors that influence Facebook continuance use

Social Media and Consumer Culture: Addicted to the Idealized Consumer

For better or for worse, social media has become party of the fabric of society. As technology and social networking sites increasingly affect the behavior and culture around us, signs of digital addiction are on the rise. This article discusses the connection between consumer culture and social networking site addiction

What Drives M-Shoppers to Continue Using Mobile Devices to Buy?

Producción CientíficaThe aim of this work is to offer a better understanding of consumer continued intentions to use mobile devices to shop. An integrated model is developed to identify the drivers that lead m-shoppers to repurchase. Specifically, navigation, safety and ubiquity are posited as stimuli guiding consumers’ affective (satisfaction) and cognitive (trust and convenience) reactions that will, in turn, increase repurchase intention. Results show the impact of ubiquity on m-convenience and safety m-experience on both affective and cognitive reactions. Finally, repurchase intention is explained directly by m-satisfaction and m-convenience and indirectly by m-trust. This article contributes to the fields of mobile marketing literature and practitioner management.Ministerior de Educación y ciencia (proyecto ECO2017-8217-R)Junta de Castilla y León (proyecto VA001B10-1)Fondo europeo de desarrollo regional (proyecto VA112P17

Using Privacy Calculus Theory To Assess Users´ Acceptance Of Video Conferencing Apps During The Covid-19 Pandemic

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementVideoconferencing (VC) applications (apps) are getting notable attention worldwide, from common citizens to professionals as an alternative to vis-à-vis communication specifically during COVID-19. The growth of VC apps is expected to rise even more in the future with the prediction that widespread adoption of remote work will continue to hold even after the pandemic. This research investigates the key drivers for individuals’ intentions into continuing to use this technology in professional settings. Considering the importance of professionals’ perceptions of privacy in professionals’ settings, this study proposes a conceptual model rooted in the theoretical foundations of privacy calculus theory, extended with the conceptualization of privacy concerns for mobile users (MUIPC), ubiquity, and theoretical underpinnings from social presence theory. The conceptual research model was empirically tested by using data collected from a survey of 487 actual users of videoconferencing apps across Europe. Structural equation modeling (SEM) is performed to test the model. The study revealed several findings (1) perceived value in using VC apps motivates the professionals to continue using VC apps and shapes their perception as they evaluate the risk-benefit trade-off they are making when using VC apps. (2) professionals’ indeed form and articulate their own assessment of value based on the perceived risks and benefits associated with using VC apps. However, professionals' perceptions of value are strongly influenced by potential benefits received from using VC apps than by potential risks associated with using VC apps. (3) professionals’ perceived risk is determined by MUIPC and trust. (4) professionals’ perceived benefits are shaped by ubiquity and social presence. For researchers, this study highlights the usefulness of integrating privacy calculus theory, social presence theory and trust in studying the individuals’ behavioral intentions towards new technologies. For practitioners, understanding the key determinants is pivotal to design and build mobile video-conferencing apps that achieve higher consumer acceptance and higher rates of continued usage of VC apps in professional settings