Planning Support Systems: Progress, Predictions, and Speculations on the Shape of Things to Come

In this paper, we review the brief history of planning support systems, sketching the way both the fields of planning and the software that supports and informs various planning tasks have fragmented and diversified. This is due to many forces which range from changing conceptions of what planning is for and who should be involved, to the rapid dissemination of computers and their software, set against the general quest to build ever more generalized software products applicable to as many activities as possible. We identify two main drivers – the move to visualization which dominates our very interaction with the computer and the move to disseminate and share software data and ideas across the web. We attempt a brief and somewhat unsatisfactory classification of tools for PSS in terms of the planning process and the software that has evolved, but this does serve to point up the state-ofthe- art and to focus our attention on the near and medium term future. We illustrate many of these issues with three exemplars: first a land usetransportation model (LUTM) as part of a concern for climate change, second a visualization of cities in their third dimension which is driving an interest in what places look like and in London, a concern for high buildings, and finally various web-based services we are developing to share spatial data which in turn suggests ways in which stakeholders can begin to define urban issues collaboratively. All these are elements in the larger scheme of things – in the development of online collaboratories for planning support. Our review far from comprehensive and our examples are simply indicative, not definitive. We conclude with some brief suggestions for the future

PSS Users and Harley Davidson Riders: : The importance of consumer identity in the diffusion of sustainable consumption solutions

This is the peer-reviewed version of the following article: Catulli, M., Cook, M. and Potter, S. (2016), ‘Product Service Systems Users and Harley Davidson Riders: The Importance of Consumer Identity in the Diffusion of Sustainable Consumption Solutions’, Journal of Industrial Ecology, which has been published in final form at 10.1111/jiec.12518. Under embargo. Embargo end date: 2 December 2018. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving. © 2016 by Yale UniversityThis paper sets out an approach to researching socio-cultural aspects of Product Service Systems (PSS) consumption in consumer markets. PSS are relevant to Industrial Ecology as they may form part of the mix of innovations that move society toward more sustainable material and energy flows. The paper uses two contrasting case studies drawing on ethnographic analysis, Harley Davidson motorcycles and Zip Car Car Club. The analysis draws on Consumer Culture Theory to explicate the socio-cultural, experiential, symbolic and ideological aspects of these case studies, focusing on product ownership. The paper shows that ownership of Harley Davidson motorcycles enables riders to identify with a brand community and to define themselves. Owners appropriate their motorcycles through customization. In contrast, Zip Car users resist the company’s attempts to involve them in a brand community, see use of car sharing as a temporary fix and even fear contamination from shared use of cars. We conclude that iconic products such as Harley Davidson motorcycles create emotional attachment and can challenge PSS propositions. But we also suggest that somewhat standardized products may present similar difficulties. Knowing more about socio-cultural aspects of PSS may help designers overcome these difficulties.Peer reviewedFinal Accepted Versio

Product Service Systems Users and Harley Davidson Riders: the importance of consumer identity in the diffusion of sustainable consumption solutions

This paper sets out an approach to researching socio-cultural aspects of Product Service Systems (PSS) consumption in consumer markets. PSS are relevant to Industrial Ecology as they may form part of the mix of innovations that move society toward more sustainable material and energy flows. The paper uses two contrasting case studies drawing on ethnographic analysis, Harley Davidson motorcycles and Zip Car Car Club, one a case of consumption involving ownership, the other without. The analysis draws on Consumer Culture Theory to explicate the socio-cultural, experiential, symbolic and ideological aspects of these case studies, focusing on product ownership. The paper shows that ownership of Harley Davidson motorcycles enables riders to identify with a brand community and to define themselves. Owners appropriate their motorcycles through customization. In contrast, Zip Car users resist the company’s attempts to involve them in a brand community, see use of car sharing as a temporary fix and even fear contamination from shared use of cars. We conclude that iconic products such as Harley Davidson motorcycles create emotional attachment and can challenge PSS propositions. But we also suggest that somewhat standardized products may present similar difficulties. Knowing more about socio-cultural aspects of PSS may help designers overcome these difficulties

An aesthetic for sustainable interactions in product-service systems?

Copyright @ 2012 Greenleaf PublishingEco-efficient Product-Service System (PSS) innovations represent a promising approach to sustainability. However the application of this concept is still very limited because its implementation and diffusion is hindered by several barriers (cultural, corporate and regulative ones). The paper investigates the barriers that affect the attractiveness and acceptation of eco-efficient PSS alternatives, and opens the debate on the aesthetic of eco-efficient PSS, and the way in which aesthetic could enhance some specific inner qualities of this kinds of innovations. Integrating insights from semiotics, the paper outlines some first research hypothesis on how the aesthetic elements of an eco-efficient PSS could facilitate user attraction, acceptation and satisfaction

Sustainability in design: now! Challenges and opportunities for design research, education and practice in the XXI century

Copyright @ 2010 Greenleaf PublicationsLeNS project funded by the Asia Link Programme, EuropeAid, European Commission

Service Blueprint for Sustainable Business Model Evaluation

The adverse societal impacts caused by sharing mobility - a form of service-based sustainable business model innovations, showed that operation activities and managerial practices impact heavily on the sustainable value of a service offering. To identify how new service development (NSD) activities can better support the proposed service offering for sustainability, evaluating sustainability of service operations is needed. This study draws learnings from service design, product-service system and sustainable innovation research streams, to build sustainability evaluation framework into service blueprint. Six expert-interviews and two mobility case studies were developed, to illustrate service blueprint's capability in mapping sustainability input and benefits created during NSD and service operation activities. Results revealed a) the shift from using sustainable ‘value’ to ‘benefits’ concept in service operation evaluation, b) the public-private collaboration dilemma and c) the agile NSD and sustainable innovation incompatibility. This paper aims to offer a springboard for practitioners and researchers to uncover compelling insights, discuss latest service design developments, and envision future directions for integrating sustainability into service-based business model innovation.<br

Collaborative consumption in Southeast Asian cities: Prospects and challenges for environmental sustainability

The rise of collaborative consumption and the sharing economy suggests a growing acceptability of ownerless consumption, which could enable more resource efficient use of goods. These phenomena have largely been studied in high income countries, however, businesses enabling shared-access to goods or services have been emerging around the world. In Asia, rapid economic growth is enabling vast numbers of ‘new consumers’ to access a middle-class lifestyle. In this context, it is important to examine the potential for nascent movements such as collaborative consumption to offer more sustainable alternatives to mass consumption. This thesis examines the use of collaborative consumption businesses in emerging economies in Southeast Asia, focusing on the cities of Hanoi, Bangkok and Manila. The aim is to understand the prospects and challenges for these businesses to offer more environmentally sustainable modes of consuming. Using an interdisciplinary approach, I investigate the prospects for collaborative consumption (CC) businesses in terms of environmental sustainability and with regard to the institutional and personal dimensions of their use. I examine the broader cultural, social, legal, political and economic contexts for CC businesses in these three cities as well as specific case study businesses. I primarily use qualitative research methods, but also develop some quantitative estimates of resource use. The scope is limited to product-service systems for households that enable shared-access to goods, or offer services to replace products. I undertook over forty interviews with businesses, consumers, academics, policymakers and other stakeholders in Bangkok and Hanoi. CC businesses interviewed included rideshare, taxishare, bikeshare, laundry services and rental for tools, toys, clothing and designer bags. In Manila, I undertook nineteen interviews for a case study focused on comparing individual and shared laundering methods. Four distinct journal articles were developed for this thesis. In these articles, I have: characterized the current business types and users in these cities; examined CC business sustainability practices; explored consumer practices and resource use with regard to shared and individual laundering; and identified the socio-cultural and institutional barriers and enablers for CC businesses. I have drawn on different theories for each article, including: adaptive theory, social practice theory and multi-level perspective. I use a social practice theory framework to integrate the findings of the four articles and to develop the conclusions. Collaborative consumption (CC) businesses in our study appear to be used by niche groups: university students, young families, people living in densely populated areas, and emerging and upper middle-class people keen to access better quality and more diverse goods. CC businesses in our study were inclined to use durable, quality goods, to undertake maintenance, and sell their goods for second hand use and potential remanufacturing. These businesses may be more likely to achieve environmentally sustainable outcomes in high density environments, where home storage is limited and where transport needs can be reduced. Our detailed case study on laundering found that social changes and the nature of housing is likely to influence the choice of individual or shared laundering methods. The socio-cultural and commercial regimes in Bangkok and Hanoi present major barriers to further adoption of CC, with regards to “ownership cultures” and resistance from incumbent industries. However, attitudes are changing and many of the physical drivers for CC, such as high-density living, are prominent in Southeast Asia. Many of the barriers to CC can be addressed through supportive policies and institutional arrangements such as: appropriate legal definitions and frameworks, business permits, and programs to facilitate financing for CC businesses. In all cases, positive social and environmental outcomes will need to be encouraged or incentivised by governments

Integrating land use and transport knowledge in strategy-making

There is broad and growing consensus regarding the central place of integrated Land Use and Transport (LUT) strategy development in establishing more efficient and sustainable urban environments. However, empirical evidence shows that such integration is hard to achieve in daily planning practice, due to many institutional barriers and substantive differences. More specifically, the tools developed to support LUT strategy development have very low implementation rates in daily planning practice. This paper introduces the concept of ‘knowledge generation’ as a potentially useful mechanism for closing the gap between support tools and planning practice. Through two specific Dutch planning cases, we analyze the applicability of this concept in supporting integrated LUT strategy development. The paper focuses on the developed strategies, how these differ from current practice, and how knowledge generation supported their development. We argue that socialization produces shared strategies and that effective socialization needs to be supported by efficient mutual exchange between tacit and explicit knowledge. We conclude by discussing the implications of this argument for the wider practice of LUT planning integration

Institutional use of information technologies in city planning agencies: implications from Turkish metropolitan municipalities

Thesis (Doctoral)--Izmir Institute of Technology, City and Regional Planning, Izmir, 2004Includes bibliographical references (leaves: 175)Text in English; Abstract: Turkish and Englishxiii, 185 leavesThis study argues the pivotal relationship between the computing technology and its organizational context. It focuses on nature of implementation in organizational settings that are becoming increasingly important. A further motivation point for this study is to reveal the different discourses (managerial/political/emotional etc.) in the cycle of implementation. The assumption behind this interest is that IT and other technologies are not value-neutral and these tools have the possibility of shaping the goals and agenda of the planning profession.As a part of methodology of the thesis, a comprehensive literature survey was completed around the theoretical issues that constitutes the framework of IT/IS adoption in organizations with a particular reference to urban planning and management. The statements and research questions were tested in the planning departments of selected metropolitan municipalities (Ankara, Izmir, and Bursa) that are experiencing information technologies and systems in various implementation stages. The research strategy was based on a variety of qualitative approaches, including two different types of closed questionnaire-based surveys and semi-structured/unstructured interviews. To measure the success/failure degree of the planning technologies used in the case study organizations in the 'user' dimension of the study, DeLone and McLean.s (1992) IS Success Model and Heeks'(1999) ITPOSMO model were used.Case study research revealed the current stands of ICT implementation in urban planning departments of local governments. It was also evaluated planning practitioner.s commitment and dependence towards computerized planning tools in working practice. In a more exploratory context, a progressive research agenda for ICT implementation in public planning agencies was developed based on the implications of empirical research and literature-based analysis