Alter ego, state of the art on user profiling: an overview of the most relevant organisational and behavioural aspects regarding User Profiling.

This report gives an overview of the most relevant organisational and\ud behavioural aspects regarding user profiling. It discusses not only the\ud most important aims of user profiling from both an organisation’s as\ud well as a user’s perspective, it will also discuss organisational motives\ud and barriers for user profiling and the most important conditions for\ud the success of user profiling. Finally recommendations are made and\ud suggestions for further research are given

Long-term care services in 4 European countries: labour markets and other aspects

XREAP, a Catalan Network for Research in Applied Economics of 7 research groups, has organised together with the Management School of the Radboud University a seminar on long-term care service bringing together insights of the situationof this sector in Catalonia and the Netherlands. However, this electronic book includes also contribution from Germany and Finland faciliationg the lecturer a wider European perspective on developments in the longterm care labour markets and the organisation of the care service. One of the mayor concerns of the European Union is its ageing population and to develop adequate social and economic strategy to face this challenge. One of the key issues is how care for elderly and dependent people in the future assuring the access of all, who need care, to high quality services. There is a wide range of system configuration in the European Union as well as at national as at regional level. But all these particular systems must gave respond to two main challenges caused by the multiple demographic changes: a) The increasing demand of professionalized care services and b) The lack of qualified workforces to satisfy this demand assuring a high care quality under public budget restriction. This e-book brings together articles of authors from four European countries reflecting trends in the search for new combinations between institutional, family and community provision for high quality long-term care services

Long-Term Care Challenges in an Ageing Society: The Role of ICT and Migrants Results from a Study on England, Germany, Italy and Spain

This report synthesizes and discusses the findings of a series of studies on the use of ICT to support caregivers providing Long-Term Care at home, with particular attention to migrant caregivers. The use of Information Communication Technologies (ICT) for health and social care is playing an increasingly important role in the context of the demographic changes. As, on the one hand, people are getting older and the need for care is increasing, and, on the other hand, the number of formal and informal caregivers is decreasing, technical devices are seen as a possible solution to this dilemma. At the same time, people in need of care and their relatives have a tendency to informally employ private care assistants, often from migrant backgrounds, to assist those in need of care in their homes with daily tasks, so as to avoid and postpone their transferral into institutional care. To better understand the current and prospective use of ICT to assist informal caregivers, and in particular those of migrant origin, JRC-IPTS conducted a series of exploratory studies, assessing the situation in Italy, Spain, Germany and the UK. This report gives an overview on the situation of domiciliary care in each of these countries; investigates the opportunities for ICT in home care and identifies drivers and barriers for the deployment of ICT by caregivers with a particular focus on migrant care assistants.JRC.DDG.J.4-Information Societ

Studies on Inequalities in Information Society. Proceedings of the Conference, Well-Being in the Information Society

Siirretty Doriast

Aging between Participation and Simulation

This publication aims to initiate an interdisciplinary discourse on the ethical, legal, and social implications of socially assistive technologies in healthcare. It combines practically relevant insights and examples from current research and development with ethical analysis to uncover moral pitfalls at the intersection between the promotion of social participation and well-being, and risks that may diminish the achievement of these ends

Use Cases for Design Personas : A Systematic Review and New Frontiers

Personas represent the needs of users in diverse populations and impact design by endearing empathy and improving communication. While personas have been lauded for their benefits, we could locate no prior review of persona use cases in design, prompting the question: how are personas actually used to achieve these benefits? To address this question, we review 95 articles containing persona application across multiple domains, and identify software development, healthcare, and higher education as the top domains that employ personas. We then present a three-stage design hierarchy of persona usage to describe how personas are used in design tasks. Finally, we assess the increasing trend of persona initiatives aimed towards social good rather than solely commercial interests. Our findings establish a roadmap of best practices for how practitioners can innovatively employ personas to increase the value of designs and highlight avenues of using personas for socially impactful purposes.© 2022 Copyright held by the owner/author(s). Publication rights licensed to ACM. ACM ISBN 978-1-4503-9157-3/22/04. https://doi.org/10.1145/3491102.3517589fi=vertaisarvioitu|en=peerReviewed

The role of user centred design in domestic energy demand reduction

The domestic sector currently accounts for approximately a third of the UK s energy use and so energy demand reduction in the domestic sector is a key part of the UK s strategy for carbon reduction. However, energy demand reduction has typically been addressed from an engineering perspective, with little consideration of the requirements of users. This PhD submission aims to identify how qualitative information about users experiences, values and practices relating to UK domestic energy demand reduction can be collected and presented effectively to an engineering audience and incorporated into engineering-focused energy research. User centred design is presented as a viable approach to understanding the context of energy use in UK homes and specifying requirements of the householders; as a way of ensuring user needs are included in this socio-technical problem space. This requires presentation of information about human behaviour in a form that is timely and appropriate to the engineering audience, who take a positivist view, preferring facts and figures to descriptions and anecdotes. A collection of nine publications, mostly peer-reviewed journal papers, by the thesis author and her co-authors is presented. Publications spanning from 2006 to 2014 illustrate a range of approaches to providing user centred information, from literature review to complex householder studies, which can provide information to enhance the engineering data and so provide additional insight and understanding. The research findings within the individual papers add to the body of knowledge on domestic energy use. In addition, the research identifies a number of roles where user centred design contributes to understanding of home energy use. From providing background and raising awareness of the presence of users within a system, to contextual understanding and the specification of user requirements, through to more sophisticated user characterisation, it is argued that user centred design can offer a significant contribution to the field. Future application of user information into engineering models, together with large scale, longitudinal studies of home energy use are proposed, building on the contributions of this thesis

Unmet goals of tracking: within-track heterogeneity of students' expectations for

Educational systems are often characterized by some form(s) of ability grouping, like tracking. Although substantial variation in the implementation of these practices exists, it is always the aim to improve teaching efficiency by creating homogeneous groups of students in terms of capabilities and performances as well as expected pathways. If students’ expected pathways (university, graduate school, or working) are in line with the goals of tracking, one might presume that these expectations are rather homogeneous within tracks and heterogeneous between tracks. In Flanders (the northern region of Belgium), the educational system consists of four tracks. Many students start out in the most prestigious, academic track. If they fail to gain the necessary credentials, they move to the less esteemed technical and vocational tracks. Therefore, the educational system has been called a 'cascade system'. We presume that this cascade system creates homogeneous expectations in the academic track, though heterogeneous expectations in the technical and vocational tracks. We use data from the International Study of City Youth (ISCY), gathered during the 2013-2014 school year from 2354 pupils of the tenth grade across 30 secondary schools in the city of Ghent, Flanders. Preliminary results suggest that the technical and vocational tracks show more heterogeneity in student’s expectations than the academic track. If tracking does not fulfill the desired goals in some tracks, tracking practices should be questioned as tracking occurs along social and ethnic lines, causing social inequality