Sense-making strategies in explorative intelligence analysis of network evolutions

Visualising how social networks evolve is important in intelligence analysis in order to detect and monitor issues, such as emerging crime patterns or rapidly growing groups of offenders. It remains an open research question how this type of information should be presented for visual exploration. To get a sense of how users work with different types of visualisations, we evaluate a matrix and a node-link diagram in a controlled thinking aloud study. We describe the sense-making strategies that users adopted during explorative and realistic tasks. Thereby, we focus on the user behaviour in switching between the two visualisations and propose a set of nine strategies. Based on a qualitative and quantitative content analysis we show which visualisation supports which strategy better. We find that the two visualisations clearly support intelligence tasks and that for some tasks the combined use is more advantageous than the use of an individual visualisation

Sense-making strategies in explorative intelligence analysis of network evolutions

Visualising how social networks evolve is important in intelligence analysis in order to detect and monitor issues, such as emerging crime patterns or rapidly growing groups of offenders. It remains an open research question how this type of information should be presented for visual exploration. To get a sense of how users work with different types of visualisations, we evaluate a matrix and a node-link diagram in a controlled thinking aloud study. We describe the sense-making strategies that users adopted during explorative and realistic tasks. Thereby, we focus on the user behaviour in switching between the two visualisations and propose a set of nine strategies. Based on a qualitative and quantitative content analysis we show which visualisation supports which strategy better. We find that the two visualisations clearly support intelligence tasks and that for some tasks the combined use is more advantageous than the use of an individual visualisation

Stimulating industrial ecosystems with sociotechnical imaginaries: The case of Renault Innovation Community

International audienceFacing the necessity to increase their innovation capabilities in a more and more holistic context, companies are creating new collaborative organizations aiming to collectively explore potential radical innovation fields. In this paper, we propose to study the nature of these new collectives for innovation through two managerial patterns: objects of collaboration and organizational mechanisms of coordination. Based on longitudinal collaborative research with the French carmaker Renault, the research analyses the case of the Renault Innovation Community, which involved members in original collaboration features to stimulate the industrial ecosystem of mobility and to support the potential emergence of new ecosystems. The main results of the empirical research underlined that: (1) objects of collaboration surpassed the detection of societal expectations to focus on sociotechnical imaginaries stimulation and dissemination; and (2) organizational mechanisms of collaboration exceed open innovation logics to focus on the collective building of favorable emergence conditions for new industrial ecosystems

Industry 4.0 & Servitization: Role and impact of digital servitization strategies in international industrial markets

Il presente progetto di ricerca riguarda l'indagine di due fenomeni principali, la digitalizzazione e la servitizzazione, e la risultante ‘servitizzazione digitale’, all’interno dei mercati industriali. L'obiettivo principale di questo studio è contribuire alla generazione di nuova conoscenza circa i fenomeni indagati e fornire a manager e professionisti validi suggerimenti su come affrontarli con successo. La digitalizzazione e la servitizzazione digitale sono ambiti di ricerca recenti ma in forte crescita, attorno ai quali sta convergendo l'attenzione di numerose figure accademiche e professionali. Nonostante il grande dinamismo che caratterizza tali fenomeni, le imprese industriali si trovano ad affrontare ancora oggi diverse sfide nel tentativo di implementarli. In effetti, le aziende manifatturiere dimostrano di percepire barriere elevate all'investimento in strategie digitali. Adottando un approccio alla problematizzazione, è possibile notare come sia necessario sviluppare ulteriori conoscenze circa i processi di digitalizzazione e servitizzazione al fine di comprendere al meglio i vantaggi e le sfide ad essi connessi. Partendo dall’identificazione di una serie di nuove aree di ricerca ancora poco studiate, questa tesi analizza empiricamente i fenomeni di digitalizzazione e servitizzazione. A tal fine, il presente lavoro di ricerca è strutturato in cinque capitoli principali. Il Capitolo I – Fondamenti teorici e note metodologiche – passa in rassegna la letteratura disponibile su digitalizzazione e servitizzazione digitale e fornisce chiarimenti sulle note metodologiche adottate in questa tesi. Lo scopo del capitolo è fornire un'analisi teorica preliminare sulla digitalizzazione e la servitizzazione. Il Capitolo II – I meccanismi di diffusione della conoscenza di Industria 4.0 nei distretti industriali tradizionali: evidenze dall'Italia – indaga empiricamente la digitalizzazione a livello di analisi contestuale. Il capitolo esamina il contesto e i meccanismi attraverso i quali si stanno diffondendo le tecnologie di Industria 4.0. Il Capitolo III – Verso una prospettiva multilivello sulla servitizzazione digitale – studia empiricamente i percorsi di servitizzazione digitale di due aziende manifatturiere a livello intersettoriale. Il Capitolo IV – Tensioni intra e interorganizzative di una strategia di servitizzazione digitale: evidenze dal settore meccatronico in Italia – è uno studio empirico circa le tensioni emergenti legate alla servitizzazione digitale. In particolare, il capitolo implementa un'indagine approfondita su un'azienda industriale esplorando longitudinalmente le fasi del suo percorso di servitizzazione digitale al fine di districarne la complessità. Il Capitolo V – Osservazioni conclusive e percorsi di ricerca futuri – traccia le conclusioni della ricerca e fornisce linee di ricerca future. I principali contributi di questo lavoro di ricerca possono essere riassunti come segue. Questa tesi evidenzia la stretta connessione tra i fenomeni di digitalizzazione e servitizzazione e prova che la digitalizzazione può essere ‘un’arma a doppio taglio’. I risultati empirici raccolti descrivono la servitizzazione digitale attraverso la sua natura multilivello, che si manifesta su tre livelli: micro (individuale), organizzativo e di network. Inoltre, sottolinea l'impatto del networking nei processi di digitalizzazione e servitizzazione; nuovi attori entrano a far parte della catena del valore e possono influenzare l’andamento dei due fenomeni. Infine, la complessità dei processi di digitalizzazione e servitizzazione è provata empiricamente e si propone evidenza delle difficoltà incontrate dalle aziende manifatturiere nel tentativo di realizzarli

Technological Evolution Agility and Dynamic IT Capabilities: A Delphi Study

Robust information technology infrastructures (ITI) are essential for organizations since they are the heart of almost every organization and are considered as key assets that play strategic roles and affect organizational performance. To cope with the effects of technological evolution, IT managers must have an articulated vision of their ITI as well as the ability to acquire, deploy, combine and reconfigure their ITI, i.e. dynamic IT capabilities. However, the underlying organizational actions of dynamic IT capabilities are difficult to identify and to circumscribe. Drawing on a Delphi study involving 29 IT management experts, this study has identified key organizational actions deployed to overcome the challenges related to the constant and rapid technological evolution to be agile. Overall, the experts emphasized the importance of collaboration, competencies, roadmap, standardization and monitoring to overcome the challenges and exploit the opportunities related to the constant and rapid technological evolution while fostering organizational agility

Wireless Broadband for Municipal Police: Evaluating Clearance Times of Calls for Service

Though research has explored impacts of mobile computing and information technology on police operations, the literature lacks exploration of large-bandwidth data-sharing technologies that enhance the utility of mobile computing terminals. As part of a federally funded project, the present study employs a longitudinal pre- and postdesign utilizing 7 years of computer-aided dispatch data from a medium-sized municipal police department in the New England region. Pooled time series analyses are employed to examine the effect of wireless broadband implementation on clearance time of calls for service. Findings offer tentative support that clearance times for service calls decreased with the implementation of a wireless broadband network. Implementation did not appear to generate differential effects in areas that had experienced past challenges with cellular communication signals. Implications are provided, with an emphasis on the development of additional knowledge on technological evaluations

Next Generation Supply Chains

This open access book explores supply chains strategies to help companies face challenges such as societal emergency, digitalization, climate changes and scarcity of resources. The book identifies industrial scenarios for the next decade based on the analysis of trends at social, economic, environmental technological and political level, and examines how they may impact on supply chain processes and how to design next generation supply chains to answer these challenges. By mapping enabling technologies for supply chain innovation, the book proposes a roadmap for the full implementation of the supply chain strategies based on the integration of production and logistics processes. Case studies from process industry, discrete manufacturing, distribution and logistics, as well as ICT providers are provided, and policy recommendations are put forward to support companies in this transformative process