Improving Emergency Department Patient Flow Through Near Real-Time Analytics

ABSTRACT IMPROVING EMERGENCY DEPARTMENT PATIENT FLOW THROUGH NEAR REAL-TIME ANALYTICS This dissertation research investigates opportunities for developing effective decision support models that exploit near real-time (NRT) information to enhance the operational intelligence within hospital Emergency Departments (ED). Approaching from a systems engineering perspective, the study proposes a novel decision support framework for streamlining ED patient flow that employs machine learning, statistical and operations research methods to facilitate its operationalization. ED crowding has become the subject of significant public and academic attention, and it is known to cause a number of adverse outcomes to the patients, ED staff as well as hospital revenues. Despite many efforts to investigate the causes, consequences and interventions for ED overcrowding in the past two decades, scientific knowledge remains limited in regards to strategies and pragmatic approaches that actually improve patient flow in EDs. Motivated by the gaps in research, we develop a near real-time triage decision support system to reduce ED boarding and improve ED patient flow. The proposed system is a novel variant of a newsvendor modeling framework that integrates patient admission probability prediction within a proactive ward-bed reservation system to improve the effectiveness of bed coordination efforts and reduce boarding times for ED patients along with the resulting costs. Specifically, we propose a cost-sensitive bed reservation policy that recommends optimal bed reservation times for patients right during triage. The policy relies on classifiers that estimate the probability that the ED patient will be admitted using the patient information collected and readily available at triage or right after. The policy is cost-sensitive in that it accounts for costs associated with patient admission prediction misclassification as well as costs associated with incorrectly selecting the reservation time. To achieve the objective of this work, we also addressed two secondary objectives: first, development of models to predict the admission likelihood and target admission wards of ED patients; second, development of models to estimate length-of-stay (LOS) of ED patients. For the first secondary objective, we develop an algorithm that incorporates feature selection into a state-of-the-art and powerful probabilistic Bayesian classification method: multi-class relevance vector machine. For the second objective, we investigated the performance of hazard rate models (in particual, the non-parametric Cox proportional hazard model, parametric hazard rate models, as well as artificial neural networks for modeling the hazard rate) to estimate ED LOS by using the information that is available at triage or right after as the covariates in the models. The proposed models are tested using extensive historical data from several U.S. Department of Veterans Affairs Medical Centers (VAMCs) in the Mid-West. The Case Study using historical data from a VAMC demonstrates that applying the proposed framework leads to significant savings associated with reduced boarding times, in particular, for smaller wards with high levels of utilization. For theory, our primary contribution is the development of a cost sensitive ward-bed reservation model that effectively accounts for various costs and uncertainties. This work also contributes to the development of an integrated feature selection method for classification by developing and validating the mathematical derivation for feature selection during mRVM learning. Another contribution stems from investigating how much the ED LOS estimation can be improved by incorporating the information regarding ED orderable item lists. Overall, this work is a successful application of mixed methods of operation research, machine learning and statistics to the important domain of health care system efficiency improvement

International Society for Disease Surveillance Conference 2011: Building the Future of Public Health Surveillance: Building the Future of Public Health Surveillance

Daniel Reidpath - ORCID: 0000-0002-8796-0420 https://orcid.org/0000-0002-8796-04204pubpub1117

Facilitating Decision Support in Hospital Emergency Departments: A Process Orientd Perspective

Information systems exist for emergency departments (EDIS’), but even the most sophisticated ones concentrate on relatively simple coordination, resource allocation and documentation aspects of emergency department operations. There is little emphasis on management of the treatment process or optimization of resource use because definitive models do not exist for patient treatment processes. This paper outlines the identification of emergency department treatment processes and discusses how this treatment process perspective assists in framing optimization of resource utilisation, clinical decision making, training and emergency department layout

Decision support system for in-flight emergency events

Medical problems during flight have become an important issue as the number of passengers and miles flown continues to increase. The case of an incident in the plane falls within the scope of the healthcare management in the context of scarce resources associated with isolation of medical actors working in very complex conditions, both in terms of human and material resources. Telemedicine uses information and communication technologies to provide remote and flexible medical services, especially for geographically isolated people. Therefore, telemedicine can generate interesting solutions to the medical problems during flight. Our aim is to build a knowledge-based system able to help health professionals or staff members addressing an urgent situation by given them relevant information, some knowledge, and some judicious advice. In this context, knowledge representation and reasoning can be correctly realized using an ontology that is a representation of concepts, their attributes, and the relationships between them in a particular domain. Particularly, a medical ontology is a formal representation of a vocabulary related to a specific health domain. We propose a new approach to explain the arrangement of different ontological models (task ontology, inference ontology, and domain ontology), which are useful for monitoring remote medical activities and generating required information. These layers of ontologies facilitate the semantic modeling and structuring of health information. The incorporation of existing ontologies [for instance, Systematic Nomenclature Medical Clinical Terms (SNOMED CT)] guarantees improved health concept coverage with experienced knowledge. The proposal comprises conceptual means to generate substantial reasoning and relevant knowledge supporting telemedicine activities during the management of a medical incident and its characterization in the context of air travel. The considered modeling framework is sufficiently generic to cover complex medical situations for isolated and vulnerable populations needing some care and support services

Utilizing artificial intelligence in perioperative patient flow:systematic literature review

Abstract. The purpose of this thesis was to map the existing landscape of artificial intelligence (AI) applications used in secondary healthcare, with a focus on perioperative care. The goal was to find out what systems have been developed, and how capable they are at controlling perioperative patient flow. The review was guided by the following research question: How is AI currently utilized in patient flow management in the context of perioperative care? This systematic literature review examined the current evidence regarding the use of AI in perioperative patient flow. A comprehensive search was conducted in four databases, resulting in 33 articles meeting the inclusion criteria. Findings demonstrated that AI technologies, such as machine learning (ML) algorithms and predictive analytics tools, have shown somewhat promising outcomes in optimizing perioperative patient flow. Specifically, AI systems have proven effective in predicting surgical case durations, assessing risks, planning treatments, supporting diagnosis, improving bed utilization, reducing cancellations and delays, and enhancing communication and collaboration among healthcare providers. However, several challenges were identified, including the need for accurate and reliable data sources, ethical considerations, and the potential for biased algorithms. Further research is needed to validate and optimize the application of AI in perioperative patient flow. The contribution of this thesis is summarizing the current state of the characteristics of AI application in perioperative patient flow. This systematic literature review provides information about the features of perioperative patient flow and the clinical tasks of AI applications previously identified

Information Management for Tactical Decision-making in the Cardiac Care Process

Siirretty Doriast

Operations Management

Global competition has caused fundamental changes in the competitive environment of the manufacturing and service industries. Firms should develop strategic objectives that, upon achievement, result in a competitive advantage in the market place. The forces of globalization on one hand and rapidly growing marketing opportunities overseas, especially in emerging economies on the other, have led to the expansion of operations on a global scale. The book aims to cover the main topics characterizing operations management including both strategic issues and practical applications. A global environmental business including both manufacturing and services is analyzed. The book contains original research and application chapters from different perspectives. It is enriched through the analyses of case studies