11,786 research outputs found
Context-Aware Information Retrieval for Enhanced Situation Awareness
In the coalition forces, users are increasingly challenged with the issues of information overload and correlation of information from heterogeneous sources. Users might need different pieces of information, ranging from information about a single building, to the resolution strategy of a global conflict. Sometimes, the time, location and past history of information access can also shape the information needs of users. Information systems need to help users pull together data from disparate sources according to their expressed needs (as represented by system queries), as well as less specific criteria. Information consumers have varying roles, tasks/missions, goals and agendas, knowledge and background, and personal preferences. These factors can be used to shape both the execution of user queries and the form in which retrieved information is packaged. However, full automation of this daunting information aggregation and customization task is not possible with existing approaches. In this paper we present an infrastructure for context-aware information retrieval to enhance situation awareness. The infrastructure provides each user with a customized, mission-oriented system that gives access to the right information from heterogeneous sources in the context of a particular task, plan and/or mission. The approach lays on five intertwined fundamental concepts, namely Workflow, Context, Ontology, Profile and Information Aggregation. The exploitation of this knowledge, using appropriate domain ontologies, will make it feasible to provide contextual assistance in various ways to the work performed according to a userâs taskrelevant information requirements. This paper formalizes these concepts and their interrelationships
Hi, how can I help you?: Automating enterprise IT support help desks
Question answering is one of the primary challenges of natural language
understanding. In realizing such a system, providing complex long answers to
questions is a challenging task as opposed to factoid answering as the former
needs context disambiguation. The different methods explored in the literature
can be broadly classified into three categories namely: 1) classification
based, 2) knowledge graph based and 3) retrieval based. Individually, none of
them address the need of an enterprise wide assistance system for an IT support
and maintenance domain. In this domain the variance of answers is large ranging
from factoid to structured operating procedures; the knowledge is present
across heterogeneous data sources like application specific documentation,
ticket management systems and any single technique for a general purpose
assistance is unable to scale for such a landscape. To address this, we have
built a cognitive platform with capabilities adopted for this domain. Further,
we have built a general purpose question answering system leveraging the
platform that can be instantiated for multiple products, technologies in the
support domain. The system uses a novel hybrid answering model that
orchestrates across a deep learning classifier, a knowledge graph based context
disambiguation module and a sophisticated bag-of-words search system. This
orchestration performs context switching for a provided question and also does
a smooth hand-off of the question to a human expert if none of the automated
techniques can provide a confident answer. This system has been deployed across
675 internal enterprise IT support and maintenance projects.Comment: To appear in IAAI 201
Recent Advances in Transfer Learning for Cross-Dataset Visual Recognition: A Problem-Oriented Perspective
This paper takes a problem-oriented perspective and presents a comprehensive
review of transfer learning methods, both shallow and deep, for cross-dataset
visual recognition. Specifically, it categorises the cross-dataset recognition
into seventeen problems based on a set of carefully chosen data and label
attributes. Such a problem-oriented taxonomy has allowed us to examine how
different transfer learning approaches tackle each problem and how well each
problem has been researched to date. The comprehensive problem-oriented review
of the advances in transfer learning with respect to the problem has not only
revealed the challenges in transfer learning for visual recognition, but also
the problems (e.g. eight of the seventeen problems) that have been scarcely
studied. This survey not only presents an up-to-date technical review for
researchers, but also a systematic approach and a reference for a machine
learning practitioner to categorise a real problem and to look up for a
possible solution accordingly
Advanced Knowledge Technologies at the Midterm: Tools and Methods for the Semantic Web
The University of Edinburgh and research sponsors are authorised to reproduce and distribute reprints and on-line copies for their purposes notwithstanding any copyright annotation hereon. The views and conclusions contained herein are the authorâs and shouldnât be interpreted as necessarily representing the official policies or endorsements, either expressed or implied, of other parties.In a celebrated essay on the new electronic media, Marshall McLuhan wrote in 1962:Our private senses are not closed systems but are endlessly translated into each other in that experience which we call consciousness. Our extended senses, tools, technologies, through the ages, have been closed systems incapable of interplay or collective awareness. Now, in the electric age, the very
instantaneous nature of co-existence among our technological instruments has created a crisis quite new in human history. Our extended faculties and senses now constitute a single field of experience which demands that they become collectively conscious. Our technologies, like our private senses, now demand an interplay and ratio that makes rational co-existence possible. As long as our technologies were as slow as the wheel or the alphabet or money, the fact that
they were separate, closed systems was socially and psychically supportable. This is not true now when sight and sound and movement are simultaneous and global in extent. (McLuhan 1962, p.5, emphasis in original)Over forty years later, the seamless interplay that McLuhan demanded between our
technologies is still barely visible. McLuhanâs predictions of the spread, and increased importance, of electronic media have of course been borne out, and the worlds of business, science and knowledge storage and transfer have been revolutionised. Yet
the integration of electronic systems as open systems remains in its infancy.Advanced Knowledge Technologies (AKT) aims to address this problem, to create a view of knowledge and its management across its lifecycle, to research and create the
services and technologies that such unification will require. Half way through its sixyear span, the results are beginning to come through, and this paper will explore some of the services, technologies and methodologies that have been developed. We hope to give a sense in this paper of the potential for the next three years, to discuss the insights and lessons learnt in the first phase of the project, to articulate the challenges and issues that remain.The WWW provided the original context that made the AKT approach to knowledge
management (KM) possible. AKT was initially proposed in 1999, it brought together an interdisciplinary consortium with the technological breadth and complementarity to create the conditions for a unified approach to knowledge across its lifecycle. The
combination of this expertise, and the time and space afforded the consortium by the
IRC structure, suggested the opportunity for a concerted effort to develop an approach
to advanced knowledge technologies, based on the WWW as a basic infrastructure.The technological context of AKT altered for the better in the short period between the development of the proposal and the beginning of the project itself with the development of the semantic web (SW), which foresaw much more intelligent manipulation and querying of knowledge. The opportunities that the SW provided for e.g., more intelligent retrieval, put AKT in the centre of information technology innovation and knowledge management services; the AKT skill set would clearly be central for the exploitation of those opportunities.The SW, as an extension of the WWW, provides an interesting set of constraints to
the knowledge management services AKT tries to provide. As a medium for the
semantically-informed coordination of information, it has suggested a number of ways in which the objectives of AKT can be achieved, most obviously through the
provision of knowledge management services delivered over the web as opposed to the creation and provision of technologies to manage knowledge.AKT is working on the assumption that many web services will be developed and provided for users. The KM problem in the near future will be one of deciding which services are needed and of coordinating them. Many of these services will be largely or entirely legacies of the WWW, and so the capabilities of the services will vary. As well as providing useful KM services in their own right, AKT will be aiming to exploit this opportunity, by reasoning over services, brokering between them, and providing essential meta-services for SW knowledge service management.Ontologies will be a crucial tool for the SW. The AKT consortium brings a lot of expertise on ontologies together, and ontologies were always going to be a key part of the strategy. All kinds of knowledge sharing and transfer activities will be mediated by ontologies, and ontology management will be an important enabling task. Different
applications will need to cope with inconsistent ontologies, or with the problems that will follow the automatic creation of ontologies (e.g. merging of pre-existing
ontologies to create a third). Ontology mapping, and the elimination of conflicts of
reference, will be important tasks. All of these issues are discussed along with our
proposed technologies.Similarly, specifications of tasks will be used for the deployment of knowledge services over the SW, but in general it cannot be expected that in the medium term there will be standards for task (or service) specifications. The brokering metaservices
that are envisaged will have to deal with this heterogeneity.The emerging picture of the SW is one of great opportunity but it will not be a wellordered, certain or consistent environment. It will comprise many repositories of legacy data, outdated and inconsistent stores, and requirements for common understandings across divergent formalisms. There is clearly a role for standards to play to bring much of this context together; AKT is playing a significant role in these efforts. But standards take time to emerge, they take political power to enforce, and they have been known to stifle innovation (in the short term). AKT is keen to understand the balance between principled inference and statistical processing of web content. Logical inference on the Web is tough. Complex queries using traditional AI inference methods bring most distributed computer systems to their knees. Do we set up semantically well-behaved areas of the Web? Is any part of the Web in which
semantic hygiene prevails interesting enough to reason in? These and many other
questions need to be addressed if we are to provide effective knowledge technologies
for our content on the web
CHORUS Deliverable 2.2: Second report - identification of multi-disciplinary key issues for gap analysis toward EU multimedia search engines roadmap
After addressing the state-of-the-art during the first year of Chorus and establishing the existing landscape in
multimedia search engines, we have identified and analyzed gaps within European research effort during our second year.
In this period we focused on three directions, notably technological issues, user-centred issues and use-cases and socio-
economic and legal aspects. These were assessed by two central studies: firstly, a concerted vision of functional breakdown
of generic multimedia search engine, and secondly, a representative use-cases descriptions with the related discussion on
requirement for technological challenges. Both studies have been carried out in cooperation and consultation with the
community at large through EC concertation meetings (multimedia search engines cluster), several meetings with our
Think-Tank, presentations in international conferences, and surveys addressed to EU projects coordinators as well as
National initiatives coordinators. Based on the obtained feedback we identified two types of gaps, namely core
technological gaps that involve research challenges, and âenablersâ, which are not necessarily technical research
challenges, but have impact on innovation progress. New socio-economic trends are presented as well as emerging legal
challenges
Coarse-to-Fine Adaptive People Detection for Video Sequences by Maximizing Mutual Information
Applying people detectors to unseen data is challenging since patterns distributions, such
as viewpoints, motion, poses, backgrounds, occlusions and people sizes, may significantly differ
from the ones of the training dataset. In this paper, we propose a coarse-to-fine framework to adapt
frame by frame people detectors during runtime classification, without requiring any additional
manually labeled ground truth apart from the offline training of the detection model. Such adaptation
make use of multiple detectors mutual information, i.e., similarities and dissimilarities of detectors
estimated and agreed by pair-wise correlating their outputs. Globally, the proposed adaptation
discriminates between relevant instants in a video sequence, i.e., identifies the representative frames
for an adaptation of the system. Locally, the proposed adaptation identifies the best configuration
(i.e., detection threshold) of each detector under analysis, maximizing the mutual information to
obtain the detection threshold of each detector. The proposed coarse-to-fine approach does not
require training the detectors for each new scenario and uses standard people detector outputs, i.e.,
bounding boxes. The experimental results demonstrate that the proposed approach outperforms
state-of-the-art detectors whose optimal threshold configurations are previously determined and
fixed from offline training dataThis work has been partially supported by the Spanish government under the project TEC2014-53176-R
(HAVideo
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