A hierarchy of SPI activities for software SMEs: results from ISO/IEC 12207-based SPI assessments

In an assessment of software process improvement (SPI) in 15 software small- and –medium-sized enterprises (software SMEs), we applied the broad spectrum of software specific and system context processes in ISO/IEC 12207 to the task of examining SPI in practice. Using the data collected in the study, we developed a four-tiered pyramidal hierarchy of SPI for software SMEs, with processes in the higher tiers undergoing SPI in more companies than processes on lower level tiers. The development of the hierarchy of SPI activities for software SMEs can facilitate future evolutions of process maturity reference frameworks, such as ISO/IEC 15504, in better supporting software development in software SMEs. Furthermore, the findings extend our body of knowledge concerning the practice of SPI in software SMEs, a large and vital sector of the software development community that has largely avoided the implementation of established process maturity and software quality management standards

AHAA- Agile, Hybrid Assessment Method for Automotive, Safety Critical SMEs

The need for software is increasingly growing in the automotive industry. Software development projects are, however, often troubled by time and budget overruns, resulting in systems that do not fulfill customer requirements. Both research and industry lack strategies to combine reducing the long software development lifecycles (as required by time-to-market demands) with increasing the quality of the software developed. Software process improvement (SPI) provides the first step in the move towards software quality, and assessments are a vital part of this process. Unfortunately, software process assessments are often expensive and time consuming. Additionally, they often provide companies with a long list of issues without providing realistic suggestions. The goal of this paper is to describe a new low-overhead assessment method that has been designed specifically for small-to-medium-sized (SMEs) organisations wishing to be automotive software suppliers. This assessment method integrates the structured-ness of the plan-driven SPI models of Capability Maturity Model Integration (CMMI) and Automotive SPICETM with the flexibleness of agile practices

A Management Maturity Model (MMM) for project-based organisational performance assessment

Common sense suggests that organisations are more likely to deliver successful projects if they have systems in place that reflect a mature project environment based on a culture of continuous improvement. This paper develops and discusses a Management Maturity Model (MMM) to assess the maturity of project management organisations through a customisable, systematic, strategic and practical methodology inspired from the seminal work of Darwin, Deming, Drucker and Daniel. The model presented is relevant to organisations, such as construction and engineering companies, that prefer to use the Project Management Body of Knowledge (PMBOK™ Guide) published by the Project Management Institute (PMI), but without the disadvantages of excessive time and cost commitments and a ‘one size fits all’ approach linked to rigid increments of maturity. It offers a game-changing advance in the application of project-based organisational performance assessment compared to existing market solutions that are unnecessarily complex. The feasibility of MMM is field-tested using a medium-sized data centre infrastructure firm in Tehran

Software process improvement in a medium-sized company

For many organisations, software is a crucial component of their business as it provides a competitive advantage over other organisations. Hence, they are very keen to ensure that the software they employ is not only reliable and defect-free, but also cost-effective to produce and maintain. That is, organisations desire the highest quality of software, but at a minimum cost and time. Research into software engineering has shown that by improving software development or maintenance processes, there can be an improvement to the software quality. This thesis describes how software process improvement has been implemented in a medium-sized company where software is used to automate manufacturing processes. Prior to this study, there had not been any form of software process improvement in the company, although they followed company standards and procedures that have been in place for over a decade. The aim of this study is to use software development and maintenance projects in the company as cases for process improvement initiatives. Each case provides evidence in support of a hypothesis that is associated with it. For each case study, the problem is assessed, a diagnosis has been researched and actions have been taken based on that research. Each hypothesis is evaluated at the end of the thesis followed by conclusions of the whole research. The principle outcome of this research is that software practices of a medium-sized company can be improved using small-scale software process improvement. Using the CMM as a guide, software process initiatives were implemented to address specific areas of software engineering, i.e. maintenance, testing, planning and control, requirements management, and testing. Efforts have been made to raise the company's maturity in the CMM with respect to these areas. Collectively, the case studies achieve improvement of software practices by way of applying software process improvement in a systematic manner - in this case the IDEAL framework from the CMM

Investigating the relationship between software process improvement, situational change, and business success in software SMEs

While we have learned a great deal from Software Process Improvement (SPI) research to date, no earlier study has been designed from the outset to examine the relationship between SPI and business success in software development small- to- medium- sized companies (software SMEs). Since business processes are generally acknowledged as having an important role to play in supporting business success, it follows that the software development process (a large and complex component of the overall business process) has an important contribution to make in supporting business success in software development companies. However, to date we have very little evidence regarding the role of SPI in supporting business success, especially for software SMEs. The need for SPI is dependent on the extent of situational change in a software development setting, and therefore any examination of the relationship between SPI and business success would be deficient if it did not also examine the extent of situational change. Therefore, this thesis describes a novel approach to examining SPI, situational change and business success in software development companies. Furthermore, having discharged this new approach to 15 software SMEs, this thesis makes the important new discovery that the amount of SPI implemented in a software SME is positively associated with the extent of business success – especially when the degree of situational change is taken into account. This thesis describes the first published study to examine the relationship between SPI, situational change and business success in software SMEs. The findings suggest that there are business benefits to implementing SPI in software SMEs, with the degree of situational change being an important factor informing SPI initiatives. Furthermore, this research has yielded valuable new insights into the nature of SPI, situational change and business success in software SMEs

Software Measurement Activities in Small and Medium Enterprises: an Empirical Assessment

An empirical study for evaluating the proper implementation of measurement/metric programs in software companies in one area of Turkey is presented. The research questions are discussed and validated with the help of senior software managers (more than 15 years’ experience) and then used for interviewing a variety of medium and small scale software companies in Ankara. Observations show that there is a common reluctance/lack of interest in utilizing measurements/metrics despite the fact that they are well known in the industry. A side product of this research is that internationally recognized standards such as ISO and CMMI are pursued if they are a part of project/job requirements; without these requirements, introducing those standards to the companies remains as a long-term target to increase quality

Process assessment for use in very small enterprises: the NOEMI assess-ment methodology

This paper relates to the development and the experimentation of an IT process assessment methodology especially designed to be used in very small enterprises (VSEs). This methodology, called NOEMI , has been developed as a critical part of a public research project of the Centre de Recherche Public Henri Tudor (Luxembourg). Initially the main objective of the NOEMI process assessment methodology was to contribute directly to the implementation of a collaborative IT-sourcing model, developed in the same re-search project. The process portfolio aims at a whole coverage of the usual IT-practices in VSEs. It is business value-driven and designed in five process areas: infrastructure, service support, management, security, and documentation. The processes themselves are based on a combined approach of ISO/IEC 15504 and the IT Infrastructure Library. The capability model defined in the NOEMI methodology explores the gap between level 0 and level 1 of ISO/IEC 15504 in order to match in a more accurate manner with the reality of VSEs. The capability profile has four levels and is performed for the process areas and not for the processes themselves, so allowing easy comparison between VSEs. We are now performing the seventh experimentation of the NOEMI assessment methodology. Each case has been a success according to the feedback of the VSEs. And we are considering the transfer of our methodology to French and Belgian partners through dissemination projects. It leads us to promote the NOEMI assessment methodology as a public package tool especially designed for use in a VSE context, which aims to enhance business value through IT. This paper introduces the methodology and considerations based on case studies.Assessment methodology, capability model, process portfolio, very small enterprise, service management, SPICE, improvement program, ITIL.