Longitudinal Diary Data: Six Months Real-world Implementation of Affordable Companion Robots for Older People in Supported Living

Companion robots have potential for improving wellbeing within aged care, however literature focuses on shorter-term studies often using relatively expensive platforms, raising concerns around novelty effects and economic viability. Here, we report ecologically valid diary data from two supported living facilities for older people with dementia or learning difficulties. Both sites implemented Joy for All robot animals and maintained diaries for six months. Entries were analysed using thematic analysis. We found robot use increased over the six months, changing from short, structured sessions to mainly permanent availability. Thus previously reported concerns on novelty were not warranted. Both sites reported positive outcomes including reminiscence, improved communication and potential wellbeing benefits (reduced agitation/anxiety). Incidences of negative response included devices described as ‘creepy.’ Devices appeared sufficiently robust for prolonged daily use with multiple users. Overall, we provide insight into real-world implementation of affordable companion robots, and longitudinal development of use

Longitudinal diary data: Six months real-world implementation of affordable companion robots for older people in supported living

Companion robots have potential for improving wellbeing within aged care, however literature focuses on shorter-term studies often using relatively expensive platforms, raising concerns around novelty effects and economic viability. Here, we report ecologically valid diary data from two supported living facilities for older people with dementia or learning difficulties. Both sites implemented Joy for All robot animals and maintained diaries for six months. Entries were analysed using thematic analysis. We found robot use increased over the six months, changing from short, structured sessions to mainly permanent availability. Thus previously reported concerns on novelty were not warranted. Both sites reported positive outcomes including reminiscence, improved communication and potential wellbeing benefits (reduced agitation/anxiety). Incidences of negative responses included devices described as 'creepy.' Devices appeared sufficiently robust for prolonged daily use with multiple users. Overall, we provide insight into real-world implementation of affordable companion robots, and longitudinal development of use

The power of affective touch within social robotics

There have been many leaps and bounds within social robotics, especially within human-robot interaction and how to make it a more meaningful relationship. This is traditionally accomplished through communicating via vision and sound. It has been shown that humans naturally seek interaction through touch yet the implications on emotions is unknown both in human-human interaction and social human-robot interaction. This thesis unpacks the social robotics community and the research undertaken to show a significant gap in the use of touch as a form of communication. The meaning behind touch will be investigated and what implication it has on emotions. A simplistic prototype was developed focusing on texture and breathing. This was used to carry out experiments to find out which combination of texture and movement felt natural. This proved to be a combination of synthetic fur and 14 breaths per minute. For human’s touch is said to be the most natural way of communicating emotions, this is the first step in achieving successful human-robot interaction in a more natural human-like way

An Evaluation Schema for the Ethical Use of Autonomous Robotic Systems in Security Applications

We propose a multi-step evaluation schema designed to help procurement agencies and others to examine the ethical dimensions of autonomous systems to be applied in the security sector, including autonomous weapons systems

Building Long-Term Human–Robot Relationships: Examining Disclosure, Perception and Well-Being Across Time

While interactions with social robots are novel and exciting for many people, one concern is the extent to which people’s behavioural and emotional engagement might be sustained across time, since during initial interactions with a robot, its novelty is especially salient. This challenge is particularly noteworthy when considering interactions designed to support people’s well-being, with limited evidence (or empirical exploration) of social robots’ capacity to support people’s emotional health over time. Accordingly, our aim here was to examine how long-term repeated interactions with a social robot affect people’s self-disclosure behaviour toward the robot, their perceptions of the robot, and how such sustained interactions influence factors related to well-being. We conducted a mediated long-term online experiment with participants conversing with thesocial robot Pepper 10 times over 5 weeks. We found that people self-disclose increasingly more to a social robot over time, and report the robot to be more social and competent over time. Participants’ moods also improved after talking to the robot, and across sessions, they found the robot’s responses increasingly comforting as well as reported feeling less lonely. Finally, our results emphasize that when the discussion frame was supposedly more emotional (in this case, framing questions in the context of the COVID-19 pandemic), participants reported feeling lonelier and more stressed. These results set the stage forsituating social robots as conversational partners and provide crucial evidence for their potential inclusion in interventions supporting people’s emotional health through encouraging self-disclosure

Design of Equipment Rack with TRIZ Method to Reduce Searching Time in Change Over Activity (Case Study : PT. Jans2en Indonesia)

Janssen is a manufacturing plant that works in furniture assembly. Component shortages often occurs, it will cause the increase of work in process (WIP) in assembly section. In previous studies, we analyze the root causes with FMEA and then it is resulted that router section is the constraint of the system. There are many non value added activities such as searching and transportation caused by a messy condition of work places and the devices that aren’t put in the right place. The impact is that the time allocated for every change over is higher than before. There are many components that are worked by the router section, so improvements are needed to minimize changes in over time. 5S method and the use of a new design of rack by TRIZ method are suggested for fixing the conditions of work environment. It is expected to eliminate non value added activities and changes in over time. Result shows that we can reduce non value activities in change over of regular components up to 41% and the elimination of this time is 41,6%. The non value activities in changeover of new items is 36,6% and this elimination of time is 53,3%. Key word : change over, kaizen, design, TRIZ metho

Ethical perceptions towards real-world use of companion robots with older people and people with dementia: Survey opinions among younger adults

Background: Use of companion robots may reduce older people’s depression, loneliness and agitation. This benefit has to be contrasted against possible ethical concerns raised by philosophers in the field around issues such as deceit, infantilisation, reduced human contact and accountability. Research directly assessing prevalence of such concerns among relevant stakeholders, however, remains limited, even though their views clearly have relevance in the debate. For example, any discrepancies between ethicists and stakeholders might in itself be a relevant ethical consideration while concerns perceived by stakeholders might identify immediate barriers to successful implementation. Methods: We surveyed 67 younger adults after they had live interactions with companion robot pets while attending an exhibition on intimacy, including the context of intimacy for older people. We asked about their perceptions of ethical issues. Participants generally had older family members, some with dementia. Results: Most participants (40/67, 60%) reported having no ethical concerns towards companion robot use when surveyed with an open question. Twenty (30%) had some concern, the most common being reduced human contact (10%), followed by deception (6%). However, when choosing from a list, the issue perceived as most concerning was equality of access to devices based on socioeconomic factors (m=4.72 on a scale 1-7), exceeding more commonly hypothesized issues such as infantilising (m=3.45), and deception (m=3.44). The lowest-scoring issues were potential for injury or harm (m=2.38) and privacy concerns (m=2.17). Over half (39/67 (58%)) would have bought a device for an older relative. Cost was a common reason for choosing not to purchase a device. Conclusions: Although a relatively small study we demonstrated discrepancies between ethical concerns raised in the philosophical literature and those likely to make the decision to buy a companion robot. Such discrepancies, between philosophers and ‘end-users’ in care of older people, and in methods of ascertainment, are worthy of further empirical research and discussion. Our participants were more concerned about economic issues and equality of access, an important consideration for those involved with care of older people. On the other hand the concerns proposed by ethicists seem unlikely to be a barrier to use of companion robots

Ethical perceptions towards real-world use of companion robots with older people and people with dementia: survey opinions among younger adults

Contains fulltext : 221334.pdf (publisher's version ) (Open Access)Background: Use of companion robots may reduce older people's depression, loneliness and agitation. This benefit has to be contrasted against possible ethical concerns raised by philosophers in the field around issues such as deceit, infantilisation, reduced human contact and accountability. Research directly assessing prevalence of such concerns among relevant stakeholders, however, remains limited, even though their views clearly have relevance in the debate. For example, any discrepancies between ethicists and stakeholders might in itself be a relevant ethical consideration while concerns perceived by stakeholders might identify immediate barriers to successful implementation. Methods: We surveyed 67 younger adults after they had live interactions with companion robot pets while attending an exhibition on intimacy, including the context of intimacy for older people. We asked about their perceptions of ethical issues. Participants generally had older family members, some with dementia. Results: Most participants (40/67, 60%) reported having no ethical concerns towards companion robot use when surveyed with an open question. Twenty (30%) had some concern, the most common being reduced human contact (10%), followed by deception (6%). However, when choosing from a list, the issue perceived as most concerning was equality of access to devices based on socioeconomic factors (m = 4.72 on a scale 1-7), exceeding more commonly hypothesized issues such as infantilising (m = 3.45), and deception (m = 3.44). The lowest-scoring issues were potential for injury or harm (m = 2.38) and privacy concerns (m = 2.17). Over half (39/67 (58%)) would have bought a device for an older relative. Cost was a common reason for choosing not to purchase a device. Conclusions: Although a relatively small study, we demonstrated discrepancies between ethical concerns raised in the philosophical literature and those likely to make the decision to buy a companion robot. Such discrepancies, between philosophers and ‘end-users’ in care of older people, and in methods of ascertainment, are worthy of further empirical research and discussion. Our participants were more concerned about economic issues and equality of access, an important consideration for those involved with care of older people. On the other hand the concerns proposed by ethicists seem unlikely to be a barrier to use of companion robots.10 p

Robots in Service and Nursing Care - An Investigation into Japan’s Robot Use and Development

Postponed access: the file will be accessible after 2020-11-30We are currently seeing a rapid growth in the investment and development of robots to assist or replace human workers and efforts in many aspects of life. Due to Japan’s proportionally large and growing elderly population along with a shrinking workforce, the Japanese government has chosen to promote the research, development, and use of robots in fields such as nursing care. Other countries are also facing the same problems as Japan but have not chosen to promote the alternative futuristic solution to the same extent. In a pursuit to better understand the impact that robots already have and will have on society and everyday life, we have researched the topic of assistive robots in the service and nursing care context. Through a design science framework and mixed methods approach, performing semi-structured interviews with robot developers, professors in robotics and nursing care staff, observations on the use of robots in real-life settings, case studies, and one experiment, we have developed a comprehensive analysis and understanding of the research problem. To analyze the data, content analysis and the grounded theory were used. An experiment and two case studies were used to investigate attitudes, perceived benefits, and disadvantages of using robots. Furthermore, interviews and observations were conducted at nursing care facilities to investigate the possibility of assisting or even substituting humans with robots in settings that usually require a sense of human warmth and care. Previous research often focusses on individual robots or on literature review without field data. It would seem like the literature is lacking a deeper perspective, while at the same time, painting a wider picture of the domain itself. Therefore, this research investigated the development and experiences with robots that already exist and have been tested in real-world settings. The findings of the study summarized the literature on robots in nursing care, attitudes towards robots across countries and Japan’s strategy for further integrating robots into their society. Other results include real experience with the use of robots in nursing facilities and theories grounded in the ideas and thoughts behind the development of robots commonly used today. An experiment exploring empathy towards robots demonstrated the distinctiveness of robots, as compared to dolls, in enhanced empathy towards them. Two case studies captured views from university students and primary school pupils based on interaction with the humanoid robot Pepper. Pupils found Pepper to be useful and likable, while university students found the interaction to be fun, but frustrating at times. Based on the field studies, we could conclude that Japanese robot developers and researches recommend robots to be inferior to users in terms of intelligence and relationship, but also capable of easy interaction and ideally reading between lines in communication. In nursing care, robots are currently taking the role of pets (Paro and Qoobo), a child (Pepper, Paro, PALRO, RoBoHon, and Smibi) and even as a staff member (Pepper), capable of entertaining and accompanying elderly to help with mental well-being. There might be a current lack of ethical and safety standards for such robots. However, safety and ethical issues are considered by developers and professors in terms of privacy, deception, attachment, mechanical safety. Current robots have different levels of cognitive capacities depending on purpose and interaction style. Goals for the future include improvement in aspects such as intelligence, marketing strategies, and educating users on robots’ capabilities and limitations.Masteroppgave i informasjonsvitenskapINFO390MASV-IKTMASV-INF