The appraisal of Facebook online community: An exposition of mobile commerce in social media reviews

Peer reviewe

SEED ∞ SAND: An Analysis Of Sustainable Design Systems For Mooncake Packaging In China

This study investigates the potential relation between individuals’ behaviour, stakeholders’ attitude, Chinese cultural and social contexts, design intention, environmental problems and product packaging, to research how innovative system design may be applied to promote more sustainable product packaging in China. A stimulating discussion among Chinese people took place regarding sustainable packaging. However, most designers and academics still focus on single products’ packaging instead of focusing on designing large-scale systems to solve problems. In addition, Chinese cultural and social contexts and public behaviour such as packaging disposal are barely investigated and addressed in most Chinese sustainable packaging design processes. The methodology of this research will cover case study analysis, surveys and a prototype of process design for moon cake packaging. Based on all the research findings, a system will be proposed in order to improve the consumer, designer and industry awareness of sustainability, to stimulate the communication between stakeholders, and to minimise the negative environmental impact brought by Chinese packaging. Hence, this system will be addressed through three main methods: to rethink and redesign the packaging process; to use recyclable or reusable eco-friendly material; and to find a way to encourage the public to participate in this system to achieve ‘synergy of synergies’ and at the same time influence attitude and behaviour. In addition, the research seeks to help influence designers; consumers; and industries’ perspectives of packaging design, and give Chinese designers inspiration when they intend to design sustainable product packaging. In the long term, these changes might help to minimise negative environmental impacts brought by Chinese packaging

Information Management in Supply Chain Partnering: Improving Maintenance Processes in Dutch Housing Associations

From the article: "Abstract Maintenance processes of Dutch housing associations are often still organized in a traditional manner. Contracts are based on lowest price instead of ‘best quality for lowest price’ considering users’ demands. Dutch housing associations acknowledge the need to improve their maintenance processes in order to lower maintenance cost, but are not sure how. In this research, this problem is addressed by investigating different supply chain partnering principles and the role of information management. The main question is “How can the organisation of maintenance processes of Dutch housing associations, in different supply chain partnering principles and the related information management, be improved?” The answer is sought through case study research.

Indie encounters: exploring indie music socialising in China

Indie music, a genre deeply rooted in rock and punk music, is renowned for its independence from major commercial record labels. It has emerged as a choice for music consumers seeking alternatives to mainstream popular music, catering to a niche music preference. The minority nature of indie music not only provides its lovers with a profound space for individual expression and a sense of collective belonging but also introduces other challenges into their social lives. Recently, the field of music sociology has proposed a more diverse perspective to observe and analyse the intricate role of music for individuals and society. In this context, regarding Chinese indie music lovers with niche music preferences, how their indie music practices integrate into their social lives and how they navigate their niche music tastes have become worthwhile topics of exploration. Drawing on interviews with 31 Chinese indie music lovers and extensive online ethnography, this thesis investigates how Chinese indie music lovers comprehend and engage with indie music, and how the power of indie music shapes them and their social behaviours. I employ the theoretical framework of ‘music in action’ (Hennion, 2001; DeNora, 2011, 2016) and symbolic interactionism (Mead, 1934; Goffman, 1959; Blumer, 1969) to examine the dynamic and multifaceted roles of indie music in the social lives of Chinese indie music lovers. I develop a concept of ‘music socialising’ to delve into several key aspects of music lovers’ social practices. I contend that through various forms of musical activities such as music selection, live music attendance, and digital practices, indie music lovers exhibit strategic and reflexive characteristics in their music practices. These practices actively contribute to constructing and maintaining self and identity, negotiating social ties, and forming and mediating collectivity within a broader social landscape. It is through these processes that the music practices of Chinese indie music lovers are endowed with meanings, thereby shaping their social reality. This thesis presents a rich and nuanced picture of the social experiences of Chinese indie music lovers, uncovering the transformative power of their indie music practices. It presents a compelling argument for the significance of music as a social agency, highlighting the complex interactions between music, individuals, and society. By bridging theoretical insights with rich empirical data, this thesis contributes to our understanding of the socio-cultural dimensions of music, offering fresh perspectives on the role of indie music in contemporary Chinese society

The politics of online wordplay: on the ambivalences of Chinese internet discourse

Chinese cyberspace is vibrant with new expressions created and disseminated by Internet users. Generally light in tone, terms such as ‘Grass Mud Horse’ and diaosi (literally meaning ‘dick strings’) have been argued to constitute a playful and satirical form of speech exemplifying grassroots netizens’ carnivalesque resistance against the authoritarian party-state. Grounded in and informed by a historical review of the transformations of class and gender relations in China, my doctoral research goes beyond such a dichotomising framework by adopting a critical socio-linguistic perspective. Through extensive original discourse analysis, focus groups and in-depth interviews with a cross-section of the Chinese urban and rural youth population, I sketch out two major ambivalences of online wordplay in Chinese cyberspace, finding that, on the one hand, it simultaneously recognises and disavows the living conditions of the truly underprivileged—migrant manual workers; and, on the other hand, that it both derides the lifestyles of the economically dominant and also displays a desire for middle-class lifestyles. Interviews further reveal that Chinese Internet discourse articulates tensions between the stance of urban young men in the lower-middle class and that of urban young women in the middle class. The former reveals men’s anxieties and self-victimisation at what could be called the changing gender order. The latter emphasises women’s autonomy and aspirations with regard to ideal masculinities. I conclude that this latter stance is underpinned by an emerging ideology of ‘consumerist feminism’, which celebrates women’s empowerment but limits this to the private realm and to personal consumption. Finally, the thesis also takes into account the co-option of Internet discourse by corporations and party media and the ways in which this shapes the changing connotations of online wordplay and its bearing on the wider social order and power struggles in contemporary China

Student Migration from Cameroon to China. Government Rhetoric and Student Experiences

Abstract This study examines China-Cameroon educational cooperation with focus on student migration from Cameroon to China. Student migration is approached from the perspectives of the states and Cameroonian students currently studying in China and those who have graduated and returned to Cameroon. Government rhetoric about student migration is one of the main topics of this thesis. Cameroonian authorities view student mobility to China as a means of ‘learning from China’ in sophisticated domains. This is in line with the Chinese government’s official rhetoric which portrays the training of African students and professionals as a ‘knowledge sharing’ strategy under a ‘Cooperation in Human Resources Development and Education’. It is within this framework that China has stated its commitment to assist Africa in Human Resources Development (HRD). I argue that discourses of ‘knowledge sharing’ and ‘learning from China’ do not translate into reality, due to structural and legal challenges students face during their training in China on the one hand, and the lack of a stringent student migration policy in Cameroon, on the other hand. This dissertation also contributes to the soft power debate. Beyond the official framing of the China-Africa educational cooperation as a measure of developmental support, the Chinese government (like many other countries in the world) unofficially resorts to education as a soft power resource. I engage with this debate using students´ satisfaction with social and academic experiences as the precondition for education to become an effective strategy in China’s soft power or image-branding endeavor. I argue that despite China´s investment in a generous scholarship scheme and favorable student visa policy which have attracted an impressive number of African students and professionals in general, the outcome in terms of soft power is seemingly still limited. Despite their excitement with and praise for the quality of social facilities and the university infrastructure in China, Cameroonian students are dissatisfied with their overall academic and social experiences. Finally, the research endeavor assesses students’ migration motivations and expectations in comparison to that of the states. I argue that the two categories of stakeholders have divergent and contrasting expectations. Whereas the Cameroonian state views student migration as a means of transferring Chinese knowledge and know-how to Cameroon, the majority of the students (be them scholarship holders or self-funded students) do not necessarily prioritize acquiring knowledge and returning to Cameroon. The line between the economic and academic dimensions of their migratory projects is blurred. Enrolling in a Chinese university is not synonymous with having a sustainable academic project for a career prospect. It is rather embedded in a broader migration project of which the ultimate aim is to improve on one’s chances toward financial security and social mobility. Despite their dissatisfaction with the quality of education and social life in China, they appreciate and take advantage of resources and opportunities offered by the local economic environment. Furthermore, the Chinese language skills acquired during their stay in China increase the chances of the returnees in the labor market in Cameroon

Tourism in contemporary cities. Proceedings of the International Tourism Studies Association Conference: University of Greenwich, London, UK 17–19 August 2016 Conference Proceedings

The 6th International Tourism Studies Association (ITSA) Biennial conference was held at the University of Greenwich, London, England from 17‐19 August 2016. This was the first time that the conference had been held in Europe and it provided a unique opportunity to meet, hear from and network with tourism scholars and professionals from across Europe, Asia, Australasia, and North and South America. ITSA has a mission to encourage interaction and cooperation between developing and developed countries and the conference was successful in attracting 130 delegates from 29 countries. The main theme of the conference was 'Tourism in Contemporary Cities' with four conference sub‐themes of ‘Tourism Cities and Urban Tourism’, ‘The Chinese Market for European Tourism’, ‘River, Cruise and Maritime Tourism’, and ‘Heritage Tourism in Cities’, The subthemes were chosen to reflect the unique location of the conference on the UNESCO Maritime Greenwich World Heritage Site, and London which is Europe’s most visited tourist destination. The conference also presented ‘Dark Tourism and Cities’ and ‘Tourism and Communist Heritage’ as special sessions

Customer Relationship Management : Concept, Strategy, and Tools -3/E

Customer relationship management (CRM) as a strategy and as a technology has gone through an amazing evolutionary journey. After the initial technological approaches, this process has matured considerably – both from a conceptual and from an applications point of view. Of course this evolution continues, especially in the light of the digital transformation. Today, CRM refers to a strategy, a set of tactics, and a technology that has become indispensable in the modern economy. Based on both authors’ rich academic and managerial experience, this book gives a unified treatment of the strategic and tactical aspects of customer relationship management as we know it today. It stresses developing an understanding of economic customer value as the guiding concept for marketing decisions. The goal of this book is to be a comprehensive and up-to-date learning companion for advanced undergraduate students, master students, and executives who want a detailed and conceptually sound insight into the field of CRM

Data Politics

Data has become a social and political issue because of its capacity to reconfigure relationships between states, subjects, and citizens. This book explores how data has acquired such an important capacity and examines how critical interventions in its uses in both theory and practice are possible. Data and politics are now inseparable: data is not only shaping our social relations, preferences and life chances but our very democracies. Expert international contributors consider political questions about data and the ways it provokes subjects to govern themselves by making rights claims. Concerned with the things (infrastructures of servers, devices, and cables) and language (code, programming, and algorithms) that make up cyberspace, this book demonstrates that without understanding these conditions of possibility it is impossible to intervene in or to shape data politics. Aimed at academics and postgraduate students interested in political aspects of data, this volume will also be of interest to experts in the fields of internet studies, international studies, Big Data, digital social sciences and humanities

The New Politics of Numbers

This open access book offers unique insight into how and where ideas and instruments of quantification have been adopted, and how they have come to matter. Rather than asking what quantification is, New Politics of Numbers explores what quantification does, its manifold consequences in multiple domains. It scrutinizes the power of numbers in terms of the changing relations between numbers and democracy, the politics of evidence, and dreams and schemes of bettering society. The book engages Foucault inspired studies of quantification and the economics of convention in a critical dialogue. In so doing, it provides a rich account of the plurality of possible ways in which numbers have come to govern, highlighting not only their disciplinary effects, but also the collective mobilization capacities quantification can offer. This book will be invaluable reading for academics and graduate students in a wide variety of disciplines, as well as policymakers interested in the opportunities and pitfalls of governance by numbers