Nudging travellers to societally favourable routes: The impact of visual communication and emotional responses on decision making

As urbanisation increases, in many places, the transport system is suffering from problems that may affect large parts of the urban population, such as traffic congestion or increased air pollution. In both cases, a better distribution of traffic flows could contribute to establishing a more sustainable transport system, and to improve the situation from a societal point of view. In this paper, we use cartographic symbolisation for communicating favourability of route options for achieving a societal benefit. Since map symbols can evoke different emotional responses in the viewer, we investigate to which extent map symbols evoke positive and negative emotions and whether these influence route choice decision making. We created different cartographic visualisations and designed a user study that investigates the effectiveness and suitability of these different visualisation variants for influencing route choice based on two scenarios: traffic and air quality. Fourteen route maps were prepared using different map symbols to symbolise societally favourable and non-favourable route options. The results of this study show that map symbols can be used effectively for influencing route choice towards choosing the favourable route for the two tested scenarios. While visualisations that modify only lines were more effective in the traffic scenario, area symbol modifications were more effective for the air quality scenario. The symbolisation evoked a wide range of emotions in participants. While non-favourable routes mainly evoke negative emotions (particularly fear), favourable routes mainly evoked positive emotions (particularly contentment) or no emotions. The results further demonstrate that for some of the visualisation variants, emotions felt in response to the map visualisations contributed significantly to changing the route choice decisions in favour of the societally favourable route option. The findings of this research demonstrate the relationship between route choice behaviour and emotional responses elicited by map symbols

Detecting Events and Patterns in Large-Scale User Generated Textual Streams with Statistical Learning Methods

A vast amount of textual web streams is influenced by events or phenomena emerging in the real world. The social web forms an excellent modern paradigm, where unstructured user generated content is published on a regular basis and in most occasions is freely distributed. The present Ph.D. Thesis deals with the problem of inferring information - or patterns in general - about events emerging in real life based on the contents of this textual stream. We show that it is possible to extract valuable information about social phenomena, such as an epidemic or even rainfall rates, by automatic analysis of the content published in Social Media, and in particular Twitter, using Statistical Machine Learning methods. An important intermediate task regards the formation and identification of features which characterise a target event; we select and use those textual features in several linear, non-linear and hybrid inference approaches achieving a significantly good performance in terms of the applied loss function. By examining further this rich data set, we also propose methods for extracting various types of mood signals revealing how affective norms - at least within the social web's population - evolve during the day and how significant events emerging in the real world are influencing them. Lastly, we present some preliminary findings showing several spatiotemporal characteristics of this textual information as well as the potential of using it to tackle tasks such as the prediction of voting intentions.Comment: PhD thesis, 238 pages, 9 chapters, 2 appendices, 58 figures, 49 table

Machine learning for automatic analysis of affective behaviour

The automated analysis of affect has been gaining rapidly increasing attention by researchers over the past two decades, as it constitutes a fundamental step towards achieving next-generation computing technologies and integrating them into everyday life (e.g. via affect-aware, user-adaptive interfaces, medical imaging, health assessment, ambient intelligence etc.). The work presented in this thesis focuses on several fundamental problems manifesting in the course towards the achievement of reliable, accurate and robust affect sensing systems. In more detail, the motivation behind this work lies in recent developments in the field, namely (i) the creation of large, audiovisual databases for affect analysis in the so-called ''Big-Data`` era, along with (ii) the need to deploy systems under demanding, real-world conditions. These developments led to the requirement for the analysis of emotion expressions continuously in time, instead of merely processing static images, thus unveiling the wide range of temporal dynamics related to human behaviour to researchers. The latter entails another deviation from the traditional line of research in the field: instead of focusing on predicting posed, discrete basic emotions (happiness, surprise etc.), it became necessary to focus on spontaneous, naturalistic expressions captured under settings more proximal to real-world conditions, utilising more expressive emotion descriptions than a set of discrete labels. To this end, the main motivation of this thesis is to deal with challenges arising from the adoption of continuous dimensional emotion descriptions under naturalistic scenarios, considered to capture a much wider spectrum of expressive variability than basic emotions, and most importantly model emotional states which are commonly expressed by humans in their everyday life. In the first part of this thesis, we attempt to demystify the quite unexplored problem of predicting continuous emotional dimensions. This work is amongst the first to explore the problem of predicting emotion dimensions via multi-modal fusion, utilising facial expressions, auditory cues and shoulder gestures. A major contribution of the work presented in this thesis lies in proposing the utilisation of various relationships exhibited by emotion dimensions in order to improve the prediction accuracy of machine learning methods - an idea which has been taken on by other researchers in the field since. In order to experimentally evaluate this, we extend methods such as the Long Short-Term Memory Neural Networks (LSTM), the Relevance Vector Machine (RVM) and Canonical Correlation Analysis (CCA) in order to exploit output relationships in learning. As it is shown, this increases the accuracy of machine learning models applied to this task. The annotation of continuous dimensional emotions is a tedious task, highly prone to the influence of various types of noise. Performed real-time by several annotators (usually experts), the annotation process can be heavily biased by factors such as subjective interpretations of the emotional states observed, the inherent ambiguity of labels related to human behaviour, the varying reaction lags exhibited by each annotator as well as other factors such as input device noise and annotation errors. In effect, the annotations manifest a strong spatio-temporal annotator-specific bias. Failing to properly deal with annotation bias and noise leads to an inaccurate ground truth, and therefore to ill-generalisable machine learning models. This deems the proper fusion of multiple annotations, and the inference of a clean, corrected version of the ``ground truth'' as one of the most significant challenges in the area. A highly important contribution of this thesis lies in the introduction of Dynamic Probabilistic Canonical Correlation Analysis (DPCCA), a method aimed at fusing noisy continuous annotations. By adopting a private-shared space model, we isolate the individual characteristics that are annotator-specific and not shared, while most importantly we model the common, underlying annotation which is shared by annotators (i.e., the derived ground truth). By further learning temporal dynamics and incorporating a time-warping process, we are able to derive a clean version of the ground truth given multiple annotations, eliminating temporal discrepancies and other nuisances. The integration of the temporal alignment process within the proposed private-shared space model deems DPCCA suitable for the problem of temporally aligning human behaviour; that is, given temporally unsynchronised sequences (e.g., videos of two persons smiling), the goal is to generate the temporally synchronised sequences (e.g., the smile apex should co-occur in the videos). Temporal alignment is an important problem for many applications where multiple datasets need to be aligned in time. Furthermore, it is particularly suitable for the analysis of facial expressions, where the activation of facial muscles (Action Units) typically follows a set of predefined temporal phases. A highly challenging scenario is when the observations are perturbed by gross, non-Gaussian noise (e.g., occlusions), as is often the case when analysing data acquired under real-world conditions. To account for non-Gaussian noise, a robust variant of Canonical Correlation Analysis (RCCA) for robust fusion and temporal alignment is proposed. The model captures the shared, low-rank subspace of the observations, isolating the gross noise in a sparse noise term. RCCA is amongst the first robust variants of CCA proposed in literature, and as we show in related experiments outperforms other, state-of-the-art methods for related tasks such as the fusion of multiple modalities under gross noise. Beyond private-shared space models, Component Analysis (CA) is an integral component of most computer vision systems, particularly in terms of reducing the usually high-dimensional input spaces in a meaningful manner pertaining to the task-at-hand (e.g., prediction, clustering). A final, significant contribution of this thesis lies in proposing the first unifying framework for probabilistic component analysis. The proposed framework covers most well-known CA methods, such as Principal Component Analysis (PCA), Linear Discriminant Analysis (LDA), Locality Preserving Projections (LPP) and Slow Feature Analysis (SFA), providing further theoretical insights into the workings of CA. Moreover, the proposed framework is highly flexible, enabling novel CA methods to be generated by simply manipulating the connectivity of latent variables (i.e. the latent neighbourhood). As shown experimentally, methods derived via the proposed framework outperform other equivalents in several problems related to affect sensing and facial expression analysis, while providing advantages such as reduced complexity and explicit variance modelling.Open Acces

Ranking to Learn and Learning to Rank: On the Role of Ranking in Pattern Recognition Applications

The last decade has seen a revolution in the theory and application of machine learning and pattern recognition. Through these advancements, variable ranking has emerged as an active and growing research area and it is now beginning to be applied to many new problems. The rationale behind this fact is that many pattern recognition problems are by nature ranking problems. The main objective of a ranking algorithm is to sort objects according to some criteria, so that, the most relevant items will appear early in the produced result list. Ranking methods can be analyzed from two different methodological perspectives: ranking to learn and learning to rank. The former aims at studying methods and techniques to sort objects for improving the accuracy of a machine learning model. Enhancing a model performance can be challenging at times. For example, in pattern classification tasks, different data representations can complicate and hide the different explanatory factors of variation behind the data. In particular, hand-crafted features contain many cues that are either redundant or irrelevant, which turn out to reduce the overall accuracy of the classifier. In such a case feature selection is used, that, by producing ranked lists of features, helps to filter out the unwanted information. Moreover, in real-time systems (e.g., visual trackers) ranking approaches are used as optimization procedures which improve the robustness of the system that deals with the high variability of the image streams that change over time. The other way around, learning to rank is necessary in the construction of ranking models for information retrieval, biometric authentication, re-identification, and recommender systems. In this context, the ranking model's purpose is to sort objects according to their degrees of relevance, importance, or preference as defined in the specific application.Comment: European PhD Thesis. arXiv admin note: text overlap with arXiv:1601.06615, arXiv:1505.06821, arXiv:1704.02665 by other author

Ranking to Learn and Learning to Rank: On the Role of Ranking in Pattern Recognition Applications

The last decade has seen a revolution in the theory and application of machine learning and pattern recognition. Through these advancements, variable ranking has emerged as an active and growing research area and it is now beginning to be applied to many new problems. The rationale behind this fact is that many pattern recognition problems are by nature ranking problems. The main objective of a ranking algorithm is to sort objects according to some criteria, so that, the most relevant items will appear early in the produced result list. Ranking methods can be analyzed from two different methodological perspectives: ranking to learn and learning to rank. The former aims at studying methods and techniques to sort objects for improving the accuracy of a machine learning model. Enhancing a model performance can be challenging at times. For example, in pattern classification tasks, different data representations can complicate and hide the different explanatory factors of variation behind the data. In particular, hand-crafted features contain many cues that are either redundant or irrelevant, which turn out to reduce the overall accuracy of the classifier. In such a case feature selection is used, that, by producing ranked lists of features, helps to filter out the unwanted information. Moreover, in real-time systems (e.g., visual trackers) ranking approaches are used as optimization procedures which improve the robustness of the system that deals with the high variability of the image streams that change over time. The other way around, learning to rank is necessary in the construction of ranking models for information retrieval, biometric authentication, re-identification, and recommender systems. In this context, the ranking model's purpose is to sort objects according to their degrees of relevance, importance, or preference as defined in the specific application.Comment: European PhD Thesis. arXiv admin note: text overlap with arXiv:1601.06615, arXiv:1505.06821, arXiv:1704.02665 by other author

Machine Learning

Machine Learning can be defined in various ways related to a scientific domain concerned with the design and development of theoretical and implementation tools that allow building systems with some Human Like intelligent behavior. Machine learning addresses more specifically the ability to improve automatically through experience

Learning Explainable User Sentiment and Preferences for Information Filtering

In the last decade, online social networks have enabled people to interact in many ways with each other and with content. The digital traces of such actions reveal people's preferences towards online content such as news or products. These traces often result from interactions such as sharing or liking, but also from interactions in natural language. The continuous growth of the amount of content and of digital traces has led to information overload: surrounded by large volumes of information, people are facing difficulties when searching for information relevant to their interests. To improve user experience, information systems must be able to assist users in achieving their search goals, effectively and efficiently. This thesis is concerned with two important challenges that information systems need to address in order to significantly improve search experience and overcome information overload. First, these systems need to model accurately the variety of user traces, and second, they need to meaningfully explain search results and recommendations to users. To address these challenges, this thesis proposes novel methods based on machine learning to model user sentiment and preferences for information filtering systems, which are effective, scalable, and easily interpretable by humans. We focus on two prominent types of user traces in social networks: on the one hand, user comments accompanied by unary preferences such as likes, and on the other hand, user reviews accompanied by numerical preferences such as star ratings. In both cases, we advocate that by better understanding user text through mining its semantics and modeling its structure, we can not only improve information filtering, but also explain predictions to users. Within this context, we aim to answer three main research questions, namely: (i)~how do item semantics help to predict unary preferences; (ii)~how do sentiments of free-form user texts help to predict unary preferences; and (iii)~how to model fine-grained numerical preferences from user review texts. Our goal is to model and extract from user text the knowledge required to answer these questions, and to obtain insights on how to design better information filtering systems that are more effective and improve user experience. To answer the first question, we formulate the recommendation problem based on unary preferences as a top-N retrieval task and we define an appropriate dataset and metrics for measuring performance. Then, we propose and evaluate several content-based methods based on semantic similarities under presence or absence of preferences. To answer the second question, we propose a sentiment-aware neighborhood model which integrates the sentiment of user comments with unary preferences, either through fixed or through learned mapping functions. For the latter type, we propose a learning algorithm which adapts the sentiment of user comments to unary preferences at collective or individual levels. To answer the third question, we cast the problem of modeling user attitude toward aspects of items as a weakly supervised problem, and we propose a weighted multiple-instance learning method for solving it. Lastly, we show that the learned saliency weights, apart from being easily interpretable, are useful indicators for review segmentation and summarization

Facial expression recognition and intensity estimation.

Doctoral Degree. University of KwaZulu-Natal, Durban.Facial Expression is one of the profound non-verbal channels through which human emotion state is inferred from the deformation or movement of face components when facial muscles are activated. Facial Expression Recognition (FER) is one of the relevant research fields in Computer Vision (CV) and Human-Computer Interraction (HCI). Its application is not limited to: robotics, game, medical, education, security and marketing. FER consists of a wealth of information. Categorising the information into primary emotion states only limit its performance. This thesis considers investigating an approach that simultaneously predicts the emotional state of facial expression images and the corresponding degree of intensity. The task also extends to resolving FER ambiguous nature and annotation inconsistencies with a label distribution learning method that considers correlation among data. We first proposed a multi-label approach for FER and its intensity estimation using advanced machine learning techniques. According to our findings, this approach has not been considered for emotion and intensity estimation in the field before. The approach used problem transformation to present FER as a multilabel task, such that every facial expression image has unique emotion information alongside the corresponding degree of intensity at which the emotion is displayed. A Convolutional Neural Network (CNN) with a sigmoid function at the final layer is the classifier for the model. The model termed ML-CNN (Multilabel Convolutional Neural Network) successfully achieve concurrent prediction of emotion and intensity estimation. ML-CNN prediction is challenged with overfitting and intraclass and interclass variations. We employ Visual Geometric Graphics-16 (VGG-16) pretrained network to resolve the overfitting challenge and the aggregation of island loss and binary cross-entropy loss to minimise the effect of intraclass and interclass variations. The enhanced ML-CNN model shows promising results and outstanding performance than other standard multilabel algorithms. Finally, we approach data annotation inconsistency and ambiguity in FER data using isomap manifold learning with Graph Convolutional Networks (GCN). The GCN uses the distance along the isomap manifold as the edge weight, which appropriately models the similarity between adjacent nodes for emotion predictions. The proposed method produces a promising result in comparison with the state-of-the-art methods.Author's List of Publication is on page xi of this thesis