Applying digital content management to support localisation

The retrieval and presentation of digital content such as that on the World Wide Web (WWW) is a substantial area of research. While recent years have seen huge expansion in the size of web-based archives that can be searched efficiently by commercial search engines, the presentation of potentially relevant content is still limited to ranked document lists represented by simple text snippets or image keyframe surrogates. There is expanding interest in techniques to personalise the presentation of content to improve the richness and effectiveness of the user experience. One of the most significant challenges to achieving this is the increasingly multilingual nature of this data, and the need to provide suitably localised responses to users based on this content. The Digital Content Management (DCM) track of the Centre for Next Generation Localisation (CNGL) is seeking to develop technologies to support advanced personalised access and presentation of information by combining elements from the existing research areas of Adaptive Hypermedia and Information Retrieval. The combination of these technologies is intended to produce significant improvements in the way users access information. We review key features of these technologies and introduce early ideas for how these technologies can support localisation and localised content before concluding with some impressions of future directions in DCM

Mixed-Language Arabic- English Information Retrieval

Includes abstract.Includes bibliographical references.This thesis attempts to address the problem of mixed querying in CLIR. It proposes mixed-language (language-aware) approaches in which mixed queries are used to retrieve most relevant documents, regardless of their languages. To achieve this goal, however, it is essential firstly to suppress the impact of most problems that are caused by the mixed-language feature in both queries and documents and which result in biasing the final ranked list. Therefore, a cross-lingual re-weighting model was developed. In this cross-lingual model, term frequency, document frequency and document length components in mixed queries are estimated and adjusted, regardless of languages, while at the same time the model considers the unique mixed-language features in queries and documents, such as co-occurring terms in two different languages. Furthermore, in mixed queries, non-technical terms (mostly those in non-English language) would likely overweight and skew the impact of those technical terms (mostly those in English) due to high document frequencies (and thus low weights) of the latter terms in their corresponding collection (mostly the English collection). Such phenomenon is caused by the dominance of the English language in scientific domains. Accordingly, this thesis also proposes reasonable re-weighted Inverse Document Frequency (IDF) so as to moderate the effect of overweighted terms in mixed queries

A Useful Framework for Identification and Analysis of Different Query Expansion Approaches based on the Candidate Expansion Terms Extraction Methods

Query expansion is a method for improving retrieval performance by supplementing an original query with additional terms. This process improves the quality of search engine results and helps users to find the required information. In the recent years, different methods have been proposed in this area. In addition to such a variety of different approaches in this area and necessity of the study of their characteristics, the lack of a comprehensive classification based on candidate expansion terms extraction methods and also suitable and complete criteria to evaluate them, make the precise study, comparison and evaluation of methods for query expansion and choosing appropriate method based on need difficult for researchers. Therefore, in this paper a new useful framework is presented. In the proposed framework, in addition to the identification of three basic approaches based on the candidate expansion terms extraction methods for query expansion and expressing their properties, appropriate criteria for qualitative evaluation of these methods will be described. Next, the proposed approaches will be evaluated qualitatively based on these criteria. Using the systematic and structured framework proposed in this paper leads a useful platform for researchers to be provided for the comparative study of existing methods in the field, investigating their features specially their drawbacks to improve them and choosing appropriate method based on their needs

A Novel Design Science Approach for Integrating Chinese User-Generated Content in Non-Chinese Market Intelligence

Market research has long relied on reactive means of data gathering, such as questionnaires or focus groups. With the wide-spread use of social media, millions of comments about customer opinions and feedback regarding products and brands are available. However, before using this ‘wisdom of the crowd’ as a source for marketing research, several challenges have to be tackled: the sheer volume of posts, their unstructured format, and the dozens of different languages used on the internet. All of them make automated usage of this data challenging. In this paper, we draw on dashboard design principles and follow a design science research approach to develop a framework for search, integration, and analysis of cross-language user-generated content. With ‘MarketMiner’, we implement the framework in the automotive industry by analyzing Chinese auto forums. The results are promising in that MarketMiner can dramatically improve utilization of foreign-language social media content for market intelligence purposes

Machine translation of user-generated content

The world of social media has undergone huge evolution during the last few years. With the spread of social media and online forums, individual users actively participate in the generation of online content in different languages from all over the world. Sharing of online content has become much easier than before with the advent of popular websites such as Twitter, Facebook etc. Such content is referred to as ‘User-Generated Content’ (UGC). Some examples of UGC are user reviews, customer feedback, tweets etc. In general, UGC is informal and noisy in terms of linguistic norms. Such noise does not create significant problems for human to understand the content, but it can pose challenges for several natural language processing applications such as parsing, sentiment analysis, machine translation (MT), etc. An additional challenge for MT is sparseness of bilingual (translated) parallel UGC corpora. In this research, we explore the general issues in MT of UGC and set some research goals from our findings. One of our main goals is to exploit comparable corpora in order to extract parallel or semantically similar sentences. To accomplish this task, we design a document alignment system to extract semantically similar bilingual document pairs using the bilingual comparable corpora. We then apply strategies to extract parallel or semantically similar sentences from comparable corpora by transforming the document alignment system into a sentence alignment system. We seek to improve the quality of parallel data extraction for UGC translation and assemble the extracted data with the existing human translated resources. Another objective of this research is to demonstrate the usefulness of MT-based sentiment analysis. However, when using openly available systems such as Google Translate, the translation process may alter the sentiment in the target language. To cope with this phenomenon, we instead build fine-grained sentiment translation models that focus on sentiment preservation in the target language during translation

Knowledge Extraction for Hybrid Question Answering

Since the proposal of hypertext by Tim Berners-Lee to his employer CERN on March 12, 1989 the World Wide Web has grown to more than one billion Web pages and still grows. With the later proposed Semantic Web vision,Berners-Lee et al. suggested an extension of the existing (Document) Web to allow better reuse, sharing and understanding of data. Both the Document Web and the Web of Data (which is the current implementation of the Semantic Web) grow continuously. This is a mixed blessing, as the two forms of the Web grow concurrently and most commonly contain different pieces of information. Modern information systems must thus bridge a Semantic Gap to allow a holistic and unified access to information about a particular information independent of the representation of the data. One way to bridge the gap between the two forms of the Web is the extraction of structured data, i.e., RDF, from the growing amount of unstructured and semi-structured information (e.g., tables and XML) on the Document Web. Note, that unstructured data stands for any type of textual information like news, blogs or tweets. While extracting structured data from unstructured data allows the development of powerful information system, it requires high-quality and scalable knowledge extraction frameworks to lead to useful results. The dire need for such approaches has led to the development of a multitude of annotation frameworks and tools. However, most of these approaches are not evaluated on the same datasets or using the same measures. The resulting Evaluation Gap needs to be tackled by a concise evaluation framework to foster fine-grained and uniform evaluations of annotation tools and frameworks over any knowledge bases. Moreover, with the constant growth of data and the ongoing decentralization of knowledge, intuitive ways for non-experts to access the generated data are required. Humans adapted their search behavior to current Web data by access paradigms such as keyword search so as to retrieve high-quality results. Hence, most Web users only expect Web documents in return. However, humans think and most commonly express their information needs in their natural language rather than using keyword phrases. Answering complex information needs often requires the combination of knowledge from various, differently structured data sources. Thus, we observe an Information Gap between natural-language questions and current keyword-based search paradigms, which in addition do not make use of the available structured and unstructured data sources. Question Answering (QA) systems provide an easy and efficient way to bridge this gap by allowing to query data via natural language, thus reducing (1) a possible loss of precision and (2) potential loss of time while reformulating the search intention to transform it into a machine-readable way. Furthermore, QA systems enable answering natural language queries with concise results instead of links to verbose Web documents. Additionally, they allow as well as encourage the access to and the combination of knowledge from heterogeneous knowledge bases (KBs) within one answer. Consequently, three main research gaps are considered and addressed in this work: First, addressing the Semantic Gap between the unstructured Document Web and the Semantic Gap requires the development of scalable and accurate approaches for the extraction of structured data in RDF. This research challenge is addressed by several approaches within this thesis. This thesis presents CETUS, an approach for recognizing entity types to populate RDF KBs. Furthermore, our knowledge base-agnostic disambiguation framework AGDISTIS can efficiently detect the correct URIs for a given set of named entities. Additionally, we introduce REX, a Web-scale framework for RDF extraction from semi-structured (i.e., templated) websites which makes use of the semantics of the reference knowledge based to check the extracted data. The ongoing research on closing the Semantic Gap has already yielded a large number of annotation tools and frameworks. However, these approaches are currently still hard to compare since the published evaluation results are calculated on diverse datasets and evaluated based on different measures. On the other hand, the issue of comparability of results is not to be regarded as being intrinsic to the annotation task. Indeed, it is now well established that scientists spend between 60% and 80% of their time preparing data for experiments. Data preparation being such a tedious problem in the annotation domain is mostly due to the different formats of the gold standards as well as the different data representations across reference datasets. We tackle the resulting Evaluation Gap in two ways: First, we introduce a collection of three novel datasets, dubbed N3, to leverage the possibility of optimizing NER and NED algorithms via Linked Data and to ensure a maximal interoperability to overcome the need for corpus-specific parsers. Second, we present GERBIL, an evaluation framework for semantic entity annotation. The rationale behind our framework is to provide developers, end users and researchers with easy-to-use interfaces that allow for the agile, fine-grained and uniform evaluation of annotation tools and frameworks on multiple datasets. The decentral architecture behind the Web has led to pieces of information being distributed across data sources with varying structure. Moreover, the increasing the demand for natural-language interfaces as depicted by current mobile applications requires systems to deeply understand the underlying user information need. In conclusion, the natural language interface for asking questions requires a hybrid approach to data usage, i.e., simultaneously performing a search on full-texts and semantic knowledge bases. To close the Information Gap, this thesis presents HAWK, a novel entity search approach developed for hybrid QA based on combining structured RDF and unstructured full-text data sources

Ontology Localization

Nuestra meta principal en esta tesis es proponer una solución para construir una ontología multilingüe, a través de la localización automática de una ontología. La noción de localización viene del área de Desarrollo de Software que hace referencia a la adaptación de un producto de software a un ambiente no nativo. En la Ingeniería Ontológica, la localización de ontologías podría ser considerada como un subtipo de la localización de software en el cual el producto es un modelo compartido de un dominio particular, por ejemplo, una ontología, a ser usada por una cierta aplicación. En concreto, nuestro trabajo introduce una nueva propuesta para el problema de multilingüismo, describiendo los métodos, técnicas y herramientas para la localización de recursos ontológicos y cómo el multilingüismo puede ser representado en las ontologías. No es la meta de este trabajo apoyar una única propuesta para la localización de ontologías, sino más bien mostrar la variedad de métodos y técnicas que pueden ser readaptadas de otras áreas de conocimiento para reducir el costo y esfuerzo que significa enriquecer una ontología con información multilingüe. Estamos convencidos de que no hay un único método para la localización de ontologías. Sin embargo, nos concentramos en soluciones automáticas para la localización de estos recursos. La propuesta presentada en esta tesis provee una cobertura global de la actividad de localización para los profesionales ontológicos. En particular, este trabajo ofrece una explicación formal de nuestro proceso general de localización, definiendo las entradas, salidas, y los principales pasos identificados. Además, en la propuesta consideramos algunas dimensiones para localizar una ontología. Estas dimensiones nos permiten establecer una clasificación de técnicas de traducción basadas en métodos tomados de la disciplina de traducción por máquina. Para facilitar el análisis de estas técnicas de traducción, introducimos una estructura de evaluación que cubre sus aspectos principales. Finalmente, ofrecemos una vista intuitiva de todo el ciclo de vida de la localización de ontologías y esbozamos nuestro acercamiento para la definición de una arquitectura de sistema que soporte esta actividad. El modelo propuesto comprende los componentes del sistema, las propiedades visibles de esos componentes, las relaciones entre ellos, y provee además, una base desde la cual sistemas de localización de ontologías pueden ser desarrollados. Las principales contribuciones de este trabajo se resumen como sigue: - Una caracterización y definición de los problemas de localización de ontologías, basado en problemas encontrados en áreas relacionadas. La caracterización propuesta tiene en cuenta tres problemas diferentes de la localización: traducción, gestión de la información, y representación de la información multilingüe. - Una metodología prescriptiva para soportar la actividad de localización de ontologías, basada en las metodologías de localización usadas en Ingeniería del Software e Ingeniería del Conocimiento, tan general como es posible, tal que ésta pueda cubrir un amplio rango de escenarios. - Una clasificación de las técnicas de localización de ontologías, que puede servir para comparar (analíticamente) diferentes sistemas de localización de ontologías, así como también para diseñar nuevos sistemas, tomando ventaja de las soluciones del estado del arte. - Un método integrado para construir sistemas de localización de ontologías en un entorno distribuido y colaborativo, que tenga en cuenta los métodos y técnicas más apropiadas, dependiendo de: i) el dominio de la ontología a ser localizada, y ii) la cantidad de información lingüística requerida para la ontología final. - Un componente modular para soportar el almacenamiento de la información multilingüe asociada a cada término de la ontología. Nuestra propuesta sigue la tendencia actual en la integración de la información multilingüe en las ontologías que sugiere que el conocimiento de la ontología y la información lingüística (multilingüe) estén separados y sean independientes. - Un modelo basado en flujos de trabajo colaborativos para la representación del proceso normalmente seguido en diferentes organizaciones, para coordinar la actividad de localización en diferentes lenguajes naturales. - Una infraestructura integrada implementada dentro del NeOn Toolkit por medio de un conjunto de plug-ins y extensiones que soporten el proceso colaborativo de localización de ontologías