Using implicit feedback for recommender systems: characteristics, applications, and challenges

Recommender systems are software tools to tackle the problem of information overload by helping users to find items that are most relevant for them within an often unmanageable set of choices. To create these personalized recommendations for a user, the algorithmic task of a recommender system is usually to quantify the user's interest in each item by predicting a relevance score, e.g., from the user's current situation or personal preferences in the past. Nowadays, recommender systems are used in various domains to recommend items such as products on e-commerce sites, movies and music on media portals, or people in social networks. To assess the user's preferences, recommender systems proposed in past research often utilized explicit feedback, i.e., deliberately given ratings or like/dislike statements for items. In practice, however, in many of today's application domains of recommender systems this kind of information is not existent. Therefore, recommender systems have to rely on implicit feedback that is derived from the users' behavior and interactions with the system. This information can be extracted from navigation or transaction logs. Using implicit feedback leads to new challenges and open questions regarding, for example, the huge amount of signals to process, the ambiguity of the feedback, and the inevitable noise in the data. This thesis by publication explores some of these challenges and questions that have not been covered in previous research. The thesis is divided into two parts. In the first part, the thesis reviews existing works on implicit feedback and recommender systems that exploit these signals, especially in the Social Information Access domain, which utilizes the "community wisdom" of the social web for recommendations. Common application scenarios for implicit feedback are discussed and a categorization scheme that classifies different types of observable user behavior is established. In addition, state-of-the-art algorithmic approaches for implicit feedback are examined that, e.g., interpret implicit signals directly or convert them to explicit ratings to be able to use "classic" recommendation approaches that were designed for explicit feedback. The second part of the thesis comprises some of the author's publications that deal with selected challenges of implicit feedback based recommendations. These contain (i) a specialized learning-to-rank algorithm that can differentiate different levels of interest indicator strength in implicit signals, (ii) contextualized recommendation techniques for the e-commerce domain that adapt product suggestions to customers' current short-term goals as well as their long-term preferences, and (iii) intelligent reminding approaches that aim at the re-discovery of relevant items in a customer's browsing history. Furthermore, the last paper of the thesis provides an in-depth analysis of different biases of various recommendation algorithms. Especially the popularity bias, the tendency to recommend mostly popular items, can be problematic in practical settings and countermeasures to reduce this bias are proposed

Computer Science & Technology Series : XXI Argentine Congress of Computer Science. Selected papers

CACIC’15 was the 21thCongress in the CACIC series. It was organized by the School of Technology at the UNNOBA (North-West of Buenos Aires National University) in Junín, Buenos Aires. The Congress included 13 Workshops with 131 accepted papers, 4 Conferences, 2 invited tutorials, different meetings related with Computer Science Education (Professors, PhD students, Curricula) and an International School with 6 courses. CACIC 2015 was organized following the traditional Congress format, with 13 Workshops covering a diversity of dimensions of Computer Science Research. Each topic was supervised by a committee of 3-5 chairs of different Universities. The call for papers attracted a total of 202 submissions. An average of 2.5 review reports werecollected for each paper, for a grand total of 495 review reports that involved about 191 different reviewers. A total of 131 full papers, involving 404 authors and 75 Universities, were accepted and 24 of them were selected for this book.Red de Universidades con Carreras en Informática (RedUNCI

Computer Science & Technology Series : XXI Argentine Congress of Computer Science. Selected papers

CACIC’15 was the 21thCongress in the CACIC series. It was organized by the School of Technology at the UNNOBA (North-West of Buenos Aires National University) in Junín, Buenos Aires. The Congress included 13 Workshops with 131 accepted papers, 4 Conferences, 2 invited tutorials, different meetings related with Computer Science Education (Professors, PhD students, Curricula) and an International School with 6 courses. CACIC 2015 was organized following the traditional Congress format, with 13 Workshops covering a diversity of dimensions of Computer Science Research. Each topic was supervised by a committee of 3-5 chairs of different Universities. The call for papers attracted a total of 202 submissions. An average of 2.5 review reports werecollected for each paper, for a grand total of 495 review reports that involved about 191 different reviewers. A total of 131 full papers, involving 404 authors and 75 Universities, were accepted and 24 of them were selected for this book.Red de Universidades con Carreras en Informática (RedUNCI

Computer Science & Technology Series : XXI Argentine Congress of Computer Science. Selected papers

CACIC’15 was the 21thCongress in the CACIC series. It was organized by the School of Technology at the UNNOBA (North-West of Buenos Aires National University) in Junín, Buenos Aires. The Congress included 13 Workshops with 131 accepted papers, 4 Conferences, 2 invited tutorials, different meetings related with Computer Science Education (Professors, PhD students, Curricula) and an International School with 6 courses. CACIC 2015 was organized following the traditional Congress format, with 13 Workshops covering a diversity of dimensions of Computer Science Research. Each topic was supervised by a committee of 3-5 chairs of different Universities. The call for papers attracted a total of 202 submissions. An average of 2.5 review reports werecollected for each paper, for a grand total of 495 review reports that involved about 191 different reviewers. A total of 131 full papers, involving 404 authors and 75 Universities, were accepted and 24 of them were selected for this book.Red de Universidades con Carreras en Informática (RedUNCI

Computer Science & Technology Series

CACIC’15 was the 21thCongress in the CACIC series. It was organized by the School of Technology at the UNNOBA (North-West of Buenos Aires National University) in Junín, Buenos Aires. The Congress included 13 Workshops with 131 accepted papers, 4 Conferences, 2 invited tutorials, different meetings related with Computer Science Education (Professors, PhD students, Curricula) and an International School with 6 courses. CACIC 2015 was organized following the traditional Congress format, with 13 Workshops covering a diversity of dimensions of Computer Science Research. Each topic was supervised by a committee of 3-5 chairs of different Universities. The call for papers attracted a total of 202 submissions. An average of 2.5 review reports werecollected for each paper, for a grand total of 495 review reports that involved about 191 different reviewers. A total of 131 full papers, involving 404 authors and 75 Universities, were accepted and 24 of them were selected for this book

Exploring attributes, sequences, and time in Recommender Systems: From classical to Point-of-Interest recommendation

Tesis Doctoral inédita leída en la Universidad Autónoma de Madrid, Escuela Politécnica Superior, Departamento de Ingenieria Informática. Fecha de lectura: 08-07-2021Since the emergence of the Internet and the spread of digital communications throughout the world, the amount of data stored on the Web has been growing exponentially. In this new digital era, a large number of companies have emerged with the purpose of ltering the information available on the web and provide users with interesting items. The algorithms and models used to recommend these items are called Recommender Systems. These systems are applied to a large number of domains, from music, books, or movies to dating or Point-of-Interest (POI), which is an increasingly popular domain where users receive recommendations of di erent places when they arrive to a city. In this thesis, we focus on exploiting the use of contextual information, especially temporal and sequential data, and apply it in novel ways in both traditional and Point-of-Interest recommendation. We believe that this type of information can be used not only for creating new recommendation models but also for developing new metrics for analyzing the quality of these recommendations. In one of our rst contributions we propose di erent metrics, some of them derived from previously existing frameworks, using this contextual information. Besides, we also propose an intuitive algorithm that is able to provide recommendations to a target user by exploiting the last common interactions with other similar users of the system. At the same time, we conduct a comprehensive review of the algorithms that have been proposed in the area of POI recommendation between 2011 and 2019, identifying the common characteristics and methodologies used. Once this classi cation of the algorithms proposed to date is completed, we design a mechanism to recommend complete routes (not only independent POIs) to users, making use of reranking techniques. In addition, due to the great di culty of making recommendations in the POI domain, we propose the use of data aggregation techniques to use information from di erent cities to generate POI recommendations in a given target city. In the experimental work we present our approaches on di erent datasets belonging to both classical and POI recommendation. The results obtained in these experiments con rm the usefulness of our recommendation proposals, in terms of ranking accuracy and other dimensions like novelty, diversity, and coverage, and the appropriateness of our metrics for analyzing temporal information and biases in the recommendations producedDesde la aparici on de Internet y la difusi on de las redes de comunicaciones en todo el mundo, la cantidad de datos almacenados en la red ha crecido exponencialmente. En esta nueva era digital, han surgido un gran n umero de empresas con el objetivo de ltrar la informaci on disponible en la red y ofrecer a los usuarios art culos interesantes. Los algoritmos y modelos utilizados para recomendar estos art culos reciben el nombre de Sistemas de Recomendaci on. Estos sistemas se aplican a un gran n umero de dominios, desde m usica, libros o pel culas hasta las citas o los Puntos de Inter es (POIs, en ingl es), un dominio cada vez m as popular en el que los usuarios reciben recomendaciones de diferentes lugares cuando llegan a una ciudad. En esta tesis, nos centramos en explotar el uso de la informaci on contextual, especialmente los datos temporales y secuenciales, y aplicarla de forma novedosa tanto en la recomendaci on cl asica como en la recomendaci on de POIs. Creemos que este tipo de informaci on puede utilizarse no s olo para crear nuevos modelos de recomendaci on, sino tambi en para desarrollar nuevas m etricas para analizar la calidad de estas recomendaciones. En una de nuestras primeras contribuciones proponemos diferentes m etricas, algunas derivadas de formulaciones previamente existentes, utilizando esta informaci on contextual. Adem as, proponemos un algoritmo intuitivo que es capaz de proporcionar recomendaciones a un usuario objetivo explotando las ultimas interacciones comunes con otros usuarios similares del sistema. Al mismo tiempo, realizamos una revisi on exhaustiva de los algoritmos que se han propuesto en el a mbito de la recomendaci o n de POIs entre 2011 y 2019, identi cando las caracter sticas comunes y las metodolog as utilizadas. Una vez realizada esta clasi caci on de los algoritmos propuestos hasta la fecha, dise~namos un mecanismo para recomendar rutas completas (no s olo POIs independientes) a los usuarios, haciendo uso de t ecnicas de reranking. Adem as, debido a la gran di cultad de realizar recomendaciones en el ambito de los POIs, proponemos el uso de t ecnicas de agregaci on de datos para utilizar la informaci on de diferentes ciudades y generar recomendaciones de POIs en una determinada ciudad objetivo. En el trabajo experimental presentamos nuestros m etodos en diferentes conjuntos de datos tanto de recomendaci on cl asica como de POIs. Los resultados obtenidos en estos experimentos con rman la utilidad de nuestras propuestas de recomendaci on en t erminos de precisi on de ranking y de otras dimensiones como la novedad, la diversidad y la cobertura, y c omo de apropiadas son nuestras m etricas para analizar la informaci on temporal y los sesgos en las recomendaciones producida

Controlling the Fairness / Accuracy Tradeoff in Recommender Systems

Recommender systems are one of the most pervasive applications of machine learning. They play a pivotal role in helping users find items tailored to their taste. Although these systems intend to assist people in their information needs, they can cause implicit or explicit discrimination against individuals or groups. There are several ways that different biases can creep into recommender systems. Reflection of societal and historical prejudices in datasets and during the data collection process, lack of sufficient data on minority groups, lack of suitable evaluation methods and model designs to detect these biases and lessen the unfairness caused by them are among the many reasons for unfairness in these systems. A system needs to defend against the biases in recommendation output to prevent harm and unfairness. However, integrating the goal of fairness with accuracy in recommender systems is challenging, primarily because of this goal's significant trade-offs with accuracy. Accuracy in recommender systems is the ability of that system to predict users' needs and interests accurately. On the other hand, fairness is a complicated concept with a variety of definitions. To use fairness as an objective, we need to define it based on the application area and the context of a problem. Additionally, we need to specify the fairness concerns of the different stakeholders involved in the recommender systems and the fairness priorities of a system. Any of these aspects might disagree with the goal of accuracy. For example, if fairness for content providers is more exposure to users, increasing it might cause a reduction in accuracy. Therefore, controlling the trade-off between accuracy and fairness becomes essential. Throughout this dissertation, several recommendation models and re-ranking approaches are presented that aim to address this problem using in- and post- processing methods. These approaches show promising results, but it is worth mentioning that they have intrinsic limitations and, therefore, shouldn't be considered ultimate solutions

Pseudo-contractions as Gentle Repairs

Updating a knowledge base to remove an unwanted consequence is a challenging task. Some of the original sentences must be either deleted or weakened in such a way that the sentence to be removed is no longer entailed by the resulting set. On the other hand, it is desirable that the existing knowledge be preserved as much as possible, minimising the loss of information. Several approaches to this problem can be found in the literature. In particular, when the knowledge is represented by an ontology, two different families of frameworks have been developed in the literature in the past decades with numerous ideas in common but with little interaction between the communities: applications of AGM-like Belief Change and justification-based Ontology Repair. In this paper, we investigate the relationship between pseudo-contraction operations and gentle repairs. Both aim to avoid the complete deletion of sentences when replacing them with weaker versions is enough to prevent the entailment of the unwanted formula. We show the correspondence between concepts on both sides and investigate under which conditions they are equivalent. Furthermore, we propose a unified notation for the two approaches, which might contribute to the integration of the two areas

Políticas de Copyright de Publicações Científicas em Repositórios Institucionais: O Caso do INESC TEC

A progressiva transformação das práticas científicas, impulsionada pelo desenvolvimento das novas Tecnologias de Informação e Comunicação (TIC), têm possibilitado aumentar o acesso à informação, caminhando gradualmente para uma abertura do ciclo de pesquisa. Isto permitirá resolver a longo prazo uma adversidade que se tem colocado aos investigadores, que passa pela existência de barreiras que limitam as condições de acesso, sejam estas geográficas ou financeiras. Apesar da produção científica ser dominada, maioritariamente, por grandes editoras comerciais, estando sujeita às regras por estas impostas, o Movimento do Acesso Aberto cuja primeira declaração pública, a Declaração de Budapeste (BOAI), é de 2002, vem propor alterações significativas que beneficiam os autores e os leitores. Este Movimento vem a ganhar importância em Portugal desde 2003, com a constituição do primeiro repositório institucional a nível nacional. Os repositórios institucionais surgiram como uma ferramenta de divulgação da produção científica de uma instituição, com o intuito de permitir abrir aos resultados da investigação, quer antes da publicação e do próprio processo de arbitragem (preprint), quer depois (postprint), e, consequentemente, aumentar a visibilidade do trabalho desenvolvido por um investigador e a respetiva instituição. O estudo apresentado, que passou por uma análise das políticas de copyright das publicações científicas mais relevantes do INESC TEC, permitiu não só perceber que as editoras adotam cada vez mais políticas que possibilitam o auto-arquivo das publicações em repositórios institucionais, como também que existe todo um trabalho de sensibilização a percorrer, não só para os investigadores, como para a instituição e toda a sociedade. A produção de um conjunto de recomendações, que passam pela implementação de uma política institucional que incentive o auto-arquivo das publicações desenvolvidas no âmbito institucional no repositório, serve como mote para uma maior valorização da produção científica do INESC TEC.The progressive transformation of scientific practices, driven by the development of new Information and Communication Technologies (ICT), which made it possible to increase access to information, gradually moving towards an opening of the research cycle. This opening makes it possible to resolve, in the long term, the adversity that has been placed on researchers, which involves the existence of barriers that limit access conditions, whether geographical or financial. Although large commercial publishers predominantly dominate scientific production and subject it to the rules imposed by them, the Open Access movement whose first public declaration, the Budapest Declaration (BOAI), was in 2002, proposes significant changes that benefit the authors and the readers. This Movement has gained importance in Portugal since 2003, with the constitution of the first institutional repository at the national level. Institutional repositories have emerged as a tool for disseminating the scientific production of an institution to open the results of the research, both before publication and the preprint process and postprint, increase the visibility of work done by an investigator and his or her institution. The present study, which underwent an analysis of the copyright policies of INESC TEC most relevant scientific publications, allowed not only to realize that publishers are increasingly adopting policies that make it possible to self-archive publications in institutional repositories, all the work of raising awareness, not only for researchers but also for the institution and the whole society. The production of a set of recommendations, which go through the implementation of an institutional policy that encourages the self-archiving of the publications developed in the institutional scope in the repository, serves as a motto for a greater appreciation of the scientific production of INESC TEC