Understanding user experience of mobile video: Framework, measurement, and optimization

Since users have become the focus of product/service design in last decade, the term User eXperience (UX) has been frequently used in the field of Human-Computer-Interaction (HCI). Research on UX facilitates a better understanding of the various aspects of the user’s interaction with the product or service. Mobile video, as a new and promising service and research field, has attracted great attention. Due to the significance of UX in the success of mobile video (Jordan, 2002), many researchers have centered on this area, examining users’ expectations, motivations, requirements, and usage context. As a result, many influencing factors have been explored (Buchinger, Kriglstein, Brandt & Hlavacs, 2011; Buchinger, Kriglstein & Hlavacs, 2009). However, a general framework for specific mobile video service is lacking for structuring such a great number of factors. To measure user experience of multimedia services such as mobile video, quality of experience (QoE) has recently become a prominent concept. In contrast to the traditionally used concept quality of service (QoS), QoE not only involves objectively measuring the delivered service but also takes into account user’s needs and desires when using the service, emphasizing the user’s overall acceptability on the service. Many QoE metrics are able to estimate the user perceived quality or acceptability of mobile video, but may be not enough accurate for the overall UX prediction due to the complexity of UX. Only a few frameworks of QoE have addressed more aspects of UX for mobile multimedia applications but need be transformed into practical measures. The challenge of optimizing UX remains adaptations to the resource constrains (e.g., network conditions, mobile device capabilities, and heterogeneous usage contexts) as well as meeting complicated user requirements (e.g., usage purposes and personal preferences). In this chapter, we investigate the existing important UX frameworks, compare their similarities and discuss some important features that fit in the mobile video service. Based on the previous research, we propose a simple UX framework for mobile video application by mapping a variety of influencing factors of UX upon a typical mobile video delivery system. Each component and its factors are explored with comprehensive literature reviews. The proposed framework may benefit in user-centred design of mobile video through taking a complete consideration of UX influences and in improvement of mobile videoservice quality by adjusting the values of certain factors to produce a positive user experience. It may also facilitate relative research in the way of locating important issues to study, clarifying research scopes, and setting up proper study procedures. We then review a great deal of research on UX measurement, including QoE metrics and QoE frameworks of mobile multimedia. Finally, we discuss how to achieve an optimal quality of user experience by focusing on the issues of various aspects of UX of mobile video. In the conclusion, we suggest some open issues for future study

Audiovisual Quality of Live Music Streaming over Mobile Networks using MPEG-DASH

The MPEG-DASH protocol has been rapidly adopted by most major network content providers and enables clients to make informed decisions in the context of HTTP streaming, based on network and device conditions using the available media representations. A review of the literature on adaptive streaming over mobile shows that most emphasis has been on adapting the video quality whereas this work examines the trade-off between video and audio quality. In particular, subjective tests were undertaken for live music streaming over emulated mobile networks with MPEG-DASH. A group of audio/video sequences was designed to emulate varying bandwidth arising from network congestion, with varying trade-off between audio and video bit rates. Absolute Category Rating was used to evaluate the relative impact of both audio and video quality in the overall Quality of Experience (QoE). One key finding from the statistical analysis of Mean Opinion Scores (MOS) results using Analysis of Variance indicates that providing reduced audio quality has a much lower impact on QoE than reducing video quality at similar total bandwidth situations. This paper also describes an objective model for audiovisual quality estimation that combines the outcomes from audio and video metrics into a joint parametric model. The correlation between predicted and subjective MOS was computed using several outcomes (Pearson and Spearman correlation coefficients, Root Mean Square Error (RMSE) and epsilon-insensitive RMSE). The obtained results indicate that the proposed approach is a viable solution for objective audiovisual quality assessment in the context of live music streaming over mobile network.info:eu-repo/semantics/acceptedVersio

AVQBits-adaptive video quality model based on bitstream information for various video applications

The paper presents AVQBits, a versatile, bitstream-based video quality model. It can be applied in several contexts such as video service monitoring, evaluation of video encoding quality, of gaming video QoE, and even of omnidirectional video quality. In the paper, it is shown that AVQBits predictions closely match video quality ratings obained in various subjective tests with human viewers, for videos up to 4K-UHD resolution (Ultra-High Definition, 3840 x 2180 pixels) and framerates up 120 fps. With the different variants of AVQBits presented in the paper, video quality can be monitored either at the client side, in the network or directly after encoding. The no-reference AVQBits model was developed for different video services and types of input data, reflecting the increasing popularity of Video-on-Demand services and widespread use of HTTP-based adaptive streaming. At its core, AVQBits encompasses the standardized ITU-T P.1204.3 model, with further model instances that can either have restricted or extended input information, depending on the application context. Four different instances of AVQBits are presented, that is, a Mode 3 model with full access to the bitstream, a Mode 0 variant using only metadata such as codec type, framerate, resoution and bitrate as input, a Mode 1 model using Mode 0 information and frame-type and -size information, and a Hybrid Mode 0 model that is based on Mode 0 metadata and the decoded video pixel information. The models are trained on the authors’ own AVT-PNATS-UHD-1 dataset described in the paper. All models show a highly competitive performance by using AVT-VQDB-UHD-1 as validation dataset, e.g., with the Mode 0 variant yielding a value of 0.890 Pearson Correlation, the Mode 1 model of 0.901, the hybrid no-reference mode 0 model of 0.928 and the model with full bitstream access of 0.942. In addition, all four AVQBits variants are evaluated when applying them out-of-the-box to different media formats such as 360° video, high framerate (HFR) content, or gaming videos. The analysis shows that the ITU-T P.1204.3 and Hybrid Mode 0 instances of AVQBits for the considered use-cases either perform on par with or better than even state-of-the-art full reference, pixel-based models. Furthermore, it is shown that the proposed Mode 0 and Mode 1 variants outperform commonly used no-reference models for the different application scopes. Also, a long-term integration model based on the standardized ITU-T P.1203.3 is presented to estimate ratings of overall audiovisual streaming Quality of Experience (QoE) for sessions of 30 s up to 5 min duration. In the paper, the AVQBits instances with their per-1-sec score output are evaluated as the video quality component of the proposed long-term integration model. All AVQBits variants as well as the long-term integration module are made publicly available for the community for further research

An automated model for the assessment of QoE of adaptive video streaming over wireless networks

[EN] Nowadays, heterogeneous devices are widely utilizing Hypertext Transfer Protocol (HTTP) to transfer the data. Furthermore, HTTP adaptive video streaming (HAS) technology transmits the video data over wired and wireless networks. In adaptive technology services, a client's application receives a streaming video through the adaptation of its quality to the network condition. However, such a technology has increased the demand for Quality of Experience (QoE) in terms of prediction and assessment. It can also cause a challenging behavior regarding subjective and objective QoE evaluations of HTTP adaptive video over time since each Quality of Service (QoS) parameter affects the QoE of end-users separately. This paper introduces a methodology design for the evaluation of subjective QoE in adaptive video streaming over wireless networks. Besides, some parameters are considered such as video characteristics, segment length, initial delay, switch strategy, stalls, as well as QoS parameters. The experiment's evaluation demonstrated that objective metrics can be mapped to the most significant subjective parameters for user's experience. The automated model could function to demonstrate the importance of correlation for network behaviors' parameters. Consequently, it directly influences the satisfaction of the end-user's perceptual quality. In comparison with other recent related works, the model provided a positive Pearson Correlation value. Simulated results give a better performance between objective Structural Similarity (SSIM) and subjective Mean Opinion Score (MOS) evaluation metrics for all video test samples.This work has been partially supported by the "Ministerio de Economia y Competitividad" in the "Programa Estatal de Fomento de la Investigacion Cientifica y Tecnica de Excelencia, Subprograma Estatal de Generacion de Conocimiento" within the Project under Grant TIN2017-84802-C2-1-P. This study has been partially done in the computer science departments at the (University of Sulaimani and Halabja).Taha, M.; Ali, A.; Lloret, J.; Gondim, PRL.; Canovas, A. (2021). An automated model for the assessment of QoE of adaptive video streaming over wireless networks. Multimedia Tools and Applications. 80(17):26833-26854. https://doi.org/10.1007/s11042-021-10934-92683326854801

Bitstream-based video quality modeling and analysis of HTTP-based adaptive streaming

Die Verbreitung erschwinglicher Videoaufnahmetechnologie und verbesserte Internetbandbreiten ermöglichen das Streaming von hochwertigen Videos (Auflösungen > 1080p, Bildwiederholraten ≥ 60fps) online. HTTP-basiertes adaptives Streaming ist die bevorzugte Methode zum Streamen von Videos, bei der Videoparameter an die verfügbare Bandbreite angepasst wird, was sich auf die Videoqualität auswirkt. Adaptives Streaming reduziert Videowiedergabeunterbrechnungen aufgrund geringer Netzwerkbandbreite, wirken sich jedoch auf die wahrgenommene Qualität aus, weswegen eine systematische Bewertung dieser notwendig ist. Diese Bewertung erfolgt üblicherweise für kurze Abschnitte von wenige Sekunden und während einer Sitzung (bis zu mehreren Minuten). Diese Arbeit untersucht beide Aspekte mithilfe perzeptiver und instrumenteller Methoden. Die perzeptive Bewertung der kurzfristigen Videoqualität umfasst eine Reihe von Labortests, die in frei verfügbaren Datensätzen publiziert wurden. Die Qualität von längeren Sitzungen wurde in Labortests mit menschlichen Betrachtern bewertet, die reale Betrachtungsszenarien simulieren. Die Methodik wurde zusätzlich außerhalb des Labors für die Bewertung der kurzfristigen Videoqualität und der Gesamtqualität untersucht, um alternative Ansätze für die perzeptive Qualitätsbewertung zu erforschen. Die instrumentelle Qualitätsevaluierung wurde anhand von bitstrom- und hybriden pixelbasierten Videoqualitätsmodellen durchgeführt, die im Zuge dieser Arbeit entwickelt wurden. Dazu wurde die Modellreihe AVQBits entwickelt, die auf den Labortestergebnissen basieren. Es wurden vier verschiedene Modellvarianten von AVQBits mit verschiedenen Inputinformationen erstellt: Mode 3, Mode 1, Mode 0 und Hybrid Mode 0. Die Modellvarianten wurden untersucht und schneiden besser oder gleichwertig zu anderen aktuellen Modellen ab. Diese Modelle wurden auch auf 360°- und Gaming-Videos, HFR-Inhalte und Bilder angewendet. Darüber hinaus wird ein Langzeitintegrationsmodell (1 - 5 Minuten) auf der Grundlage des ITU-T-P.1203.3-Modells präsentiert, das die verschiedenen Varianten von AVQBits mit sekündigen Qualitätswerten als Videoqualitätskomponente des vorgeschlagenen Langzeitintegrationsmodells verwendet. Alle AVQBits-Varianten, das Langzeitintegrationsmodul und die perzeptiven Testdaten wurden frei zugänglich gemacht, um weitere Forschung zu ermöglichen.The pervasion of affordable capture technology and increased internet bandwidth allows high-quality videos (resolutions > 1080p, framerates ≥ 60fps) to be streamed online. HTTP-based adaptive streaming is the preferred method for streaming videos, adjusting video quality based on available bandwidth. Although adaptive streaming reduces the occurrences of video playout being stopped (called “stalling”) due to narrow network bandwidth, the automatic adaptation has an impact on the quality perceived by the user, which results in the need to systematically assess the perceived quality. Such an evaluation is usually done on a short-term (few seconds) and overall session basis (up to several minutes). In this thesis, both these aspects are assessed using subjective and instrumental methods. The subjective assessment of short-term video quality consists of a series of lab-based video quality tests that have resulted in publicly available datasets. The overall integral quality was subjectively assessed in lab tests with human viewers mimicking a real-life viewing scenario. In addition to the lab tests, the out-of-the-lab test method was investigated for both short-term video quality and overall session quality assessment to explore the possibility of alternative approaches for subjective quality assessment. The instrumental method of quality evaluation was addressed in terms of bitstream- and hybrid pixel-based video quality models developed as part of this thesis. For this, a family of models, namely AVQBits has been conceived using the results of the lab tests as ground truth. Based on the available input information, four different instances of AVQBits, that is, a Mode 3, a Mode 1, a Mode 0, and a Hybrid Mode 0 model are presented. The model instances have been evaluated and they perform better or on par with other state-of-the-art models. These models have further been applied to 360° and gaming videos, HFR content, and images. Also, a long-term integration (1 - 5 mins) model based on the ITU-T P.1203.3 model is presented. In this work, the different instances of AVQBits with the per-1-sec scores output are employed as the video quality component of the proposed long-term integration model. All AVQBits variants as well as the long-term integration module and the subjective test data are made publicly available for further research