Creation of value with open source software in the telecommunications field

Tese de doutoramento. Engenharia Electrotécnica e de Computadores. Faculdade de Engenharia. Universidade do Porto. 200

A standards-based service oriented architecture design for substation fault detection

Reliability and security in power supply is a measure of how well an electrical load meets the needs of a consumer at a given point in time. Achieving high levels of reliability requires large capital expenditure. A power system is therefore required to operate at optimal capacity in order to create a return on capital investment. In order to attain a high level of reliability in these operating conditions, there is a need to implement protection processes in power systems to reduce the number and severity of failures to protect components connected to the grid. In South Africa, the power grid has aged and traditional infrastructure that has historically supported consumers is unable to support future requirements. To ensure the continued growth and refresh of grid technologies, industry bodies and committees have established standards and guidelines that challenge the traditional approach to substation systems architecture. Reference process architectures, substation communication and information exchange standards have gained support from utilities and technology vendors over the last decade. A growth in the number of implementations of these standards is proving that the demand for systems integration and interoperability is high and will continue to grow in the future. This demand and its applicability to emerging systems architecture approaches, like service-oriented architecture, are considered in this dissertation. This dissertation uses standards, design patterns and emerging frameworks to deliver a service based fault detection application design. In order to deliver the fault detection process accurately, a subset of UML artefacts represents the fault detection requirements. UML is a basis for model driven design in software engineering. The dissertation proposes the design of a series of software components that are flexible, extensible and manage fault detection information needed to support reliability processes in substations. A deployment model implements the final application design to indicate the placement of specific components in a reference architecture used in this dissertation. The aim of the dissertation is to prove that an application for fault detection in substations can be modular, reusable and flexible in design by using existing software engineering methods and architecture design principles. Keywords: TM Forum NGOSS, IEC 61850, COMTRADE, Service Oriented Architecture, Fault Detection

Architectures and technologies for quality of service provisioning in next generation networks

A NGN is a telecommunication network that differs from classical dedicated networks because of its capability to provide voice, video, data and cellular services on the same infrastructure (Quadruple-Play). The ITU-T standardization body has defined the NGN architecture in three different and well-defined strata: the transport stratum which takes care of maintaining end-to-end connectivity, the service stratum that is responsible for enabling the creation and the delivery of services, and finally the application stratum where applications can be created and executed. The most important separation in this architecture is relative to transport and service stratum. The aim is to enable the flexibility to add, maintain and remove services without any impact on the transport layer; to enable the flexibility to add, maintain and remove transport technologies without any impact on the access to service, application, content and information; and finally the efficient cohesistence of multiple terminals, access technologies and core transport technologies. The Service Oriented Architecture (SOA) is a paradigm often used in systems deployment and integration for organizing and utilizing distributed capabilities under the control of different ownership domains. In this thesis, the SOA technologies in network architetures are surveyed following the NGN functional architecture as defined by the ITU-T. Within each stratum, the main logical functions that have been the subject of investigation according to a service-oriented approach have been highlighted. Moreover, a new definition of the NGN transport stratum functionalities according to the SOA paradigm is proposed; an implementation of the relevant services interfaces to analyze this approach with experimental results shows some insight on the potentialities of the proposed strategy. Within NGN architectures research topic, especially in IP-based network architectures, Traffic Engineering (TE) is referred to as a set of policies and algorithms aimed at balancing network traffic load so as to improve network resource utilization and guarantee the service specific end-to-end QoS. DS-TE technology extends TE functionalities to a per-class basis implementation by introducing a higher level of traffic classification which associates to each class type (CT) a constraint on bandwidth utilization. These constraints are set by defining and configuring a bandwidth constraint (BC) model whih drives resource utilization aiming to higher load balancing, higher QoS performance and lower call blocking rate. Default TE implementations relies on a centralized approach to bandwidth and routing management, that require external management entities which periodically collect network status information and provide management actions. However, due to increasing network complexity, it is desiderable that nodes automatically discover their environment, self-configure and update to adapt to changes. In this thesis the bandwidth management problem is approached adopting an autonomic and distributed approach. Each node has a self-management module, which monitors the unreserved bandwidth in adjacent nodes and adjusts the local bandwidth constraints so as to reduce the differences in the unreserved bandwidth of neighbor nodes. With this distributed and autonomic algorithm, BC are dinamically modified to drive routing decision toward the traffic balancing respecting the QoS constraints for each class-type traffic requests. Finally, Video on Demand (VoD) is a service that provides a video whenever the customer requests it. Realizing a VoD system by means of the Internet network requires architectures tailored to video features such as guaranteed bandwidths and constrained transmission delays: these are hard to be provided in the traditional Internet architecture that is not designed to provide an adequate quality of service (QoS) and quality of experience (QoE) to the final user. Typical VoD solutions can be grouped in four categories: centralized, proxy-based, Content Delivery Network(CDN) and Hybrid architectures. Hybrid architectures combine the employment of a centralized server with that of a Peer-to-peer (P2P) network. This approach can effectively reduce the server load and avoid network congestions close to the server site because the peers support the delivery of the video to other peers using a cache-and-relay strategy making use of their upload bandwidth. Anyway, in a peer-to-peer network each peer is free to join and leave the network without notice, bringing to the phenomena of peer churns. These dynamics are dangerous for VoD architectures, affecting the integrity and retainability of the service. In this thesis, a study aimed to evaluate the impact of the peer churn on the system performance is proposed. Starting from important relationships between system parameters such as playback buffer length, peer request rate, peer average lifetime and server upload rate, four different analytic models are proposed

Architectures and technologies for quality of service provisioning in next generation networks

A NGN is a telecommunication network that differs from classical dedicated networks because of its capability to provide voice, video, data and cellular services on the same infrastructure (Quadruple-Play). The ITU-T standardization body has defined the NGN architecture in three different and well-defined strata: the transport stratum which takes care of maintaining end-to-end connectivity, the service stratum that is responsible for enabling the creation and the delivery of services, and finally the application stratum where applications can be created and executed. The most important separation in this architecture is relative to transport and service stratum. The aim is to enable the flexibility to add, maintain and remove services without any impact on the transport layer; to enable the flexibility to add, maintain and remove transport technologies without any impact on the access to service, application, content and information; and finally the efficient cohesistence of multiple terminals, access technologies and core transport technologies. The Service Oriented Architecture (SOA) is a paradigm often used in systems deployment and integration for organizing and utilizing distributed capabilities under the control of different ownership domains. In this thesis, the SOA technologies in network architetures are surveyed following the NGN functional architecture as defined by the ITU-T. Within each stratum, the main logical functions that have been the subject of investigation according to a service-oriented approach have been highlighted. Moreover, a new definition of the NGN transport stratum functionalities according to the SOA paradigm is proposed; an implementation of the relevant services interfaces to analyze this approach with experimental results shows some insight on the potentialities of the proposed strategy. Within NGN architectures research topic, especially in IP-based network architectures, Traffic Engineering (TE) is referred to as a set of policies and algorithms aimed at balancing network traffic load so as to improve network resource utilization and guarantee the service specific end-to-end QoS. DS-TE technology extends TE functionalities to a per-class basis implementation by introducing a higher level of traffic classification which associates to each class type (CT) a constraint on bandwidth utilization. These constraints are set by defining and configuring a bandwidth constraint (BC) model whih drives resource utilization aiming to higher load balancing, higher QoS performance and lower call blocking rate. Default TE implementations relies on a centralized approach to bandwidth and routing management, that require external management entities which periodically collect network status information and provide management actions. However, due to increasing network complexity, it is desiderable that nodes automatically discover their environment, self-configure and update to adapt to changes. In this thesis the bandwidth management problem is approached adopting an autonomic and distributed approach. Each node has a self-management module, which monitors the unreserved bandwidth in adjacent nodes and adjusts the local bandwidth constraints so as to reduce the differences in the unreserved bandwidth of neighbor nodes. With this distributed and autonomic algorithm, BC are dinamically modified to drive routing decision toward the traffic balancing respecting the QoS constraints for each class-type traffic requests. Finally, Video on Demand (VoD) is a service that provides a video whenever the customer requests it. Realizing a VoD system by means of the Internet network requires architectures tailored to video features such as guaranteed bandwidths and constrained transmission delays: these are hard to be provided in the traditional Internet architecture that is not designed to provide an adequate quality of service (QoS) and quality of experience (QoE) to the final user. Typical VoD solutions can be grouped in four categories: centralized, proxy-based, Content Delivery Network(CDN) and Hybrid architectures. Hybrid architectures combine the employment of a centralized server with that of a Peer-to-peer (P2P) network. This approach can effectively reduce the server load and avoid network congestions close to the server site because the peers support the delivery of the video to other peers using a cache-and-relay strategy making use of their upload bandwidth. Anyway, in a peer-to-peer network each peer is free to join and leave the network without notice, bringing to the phenomena of peer churns. These dynamics are dangerous for VoD architectures, affecting the integrity and retainability of the service. In this thesis, a study aimed to evaluate the impact of the peer churn on the system performance is proposed. Starting from important relationships between system parameters such as playback buffer length, peer request rate, peer average lifetime and server upload rate, four different analytic models are proposed

Concept of a distribution and infrastructure model for mobile applications development across multiple mobile platforms

Der Markt fuer mobile Applikationen ist in den letzten Jahre drastisch gewachsen, vorallem durch die staendige steigende Zahl and Mobiltelefonen. Gruende fuer den raschen Anstieg sind unter anderem die steigende Anzahl an Applikationsportalen von Endgeraeteherstellern sowie Telekomunternehmen. Durch die Vielzahl an unterschiedlichen Endgeraeten mit konkurrierenden Betriebssystemen, Entwicklungsplatformen, physische Charaktersistika sowie Netzwerk Infrastrukturen ist ein in sich komplexes Oekosystem entstanden. Durch die Unterschiede der Systeme ist vorallem auf Seiten der Applikationsentwicker ein hoher Grad an Unsicherheit in Bezug auf die Entwicklungsstrategie entstanden was die Technologie und vorallem auch die Nachfrage betrifft. Das Ziel dieser Arbeit ist es ein “aggregiertes” Modell fuer die Distribution von Applikationen ueber mehrere Platformen zu finden. Im ersten Schritt wird die Analyse der existierenden Literatur in der Fachpresse, Internetquellen und Experteninterviews zum Thema Distributions- und Infrastrukturlandschaft in Form eines „Top-Down“ Ansatzes durchgefuehrt um eine Vergleichsbasis aufzubauen und eine Bewertung durchfuehren zu koennen. Im Folgenden wird die Modellierung der analysierten Geschaeftsprozesse mit dem ADONIS® Business Process Management Toolkit durchgefuehrt sowie fuer die Erstellung der Infrastrukturmodelle ADOit® IT Architecture- & Service Management Toolkit verwendet. Die daraus resultierenden Ergebnisse werden analysiert und gegen die „ideal“ Charakteristika verglichen und ein aggregiertes Modell erstellt. Im Anschluss wird der Ansatz eines aggregierten Models in Form der Meta Platform WAC getestet indem deren Entwicklungsumgebung fuer die Erstellung einer Beispielsapplikation verwendet und die Kompatibilitaet auf verschiedenen Platformen getestet wird.The mobile application market continues to grow drastically due to the explosion in the sales of mobile device. One of the drivers behind that increase is the development and penetration of application stores provided by different stakeholders in the mobile space especially handset manufacturers, operating system developers and network operators. Therefore handsets nowadays contain competing operating systems, development platforms and physical characteristics. This diversity leads to a large degree of uncertainty in the mobile space on a strategic, technological, and demand level for mobile application developers. Currently developers need to decide which platform to develop and distribute for. Decision factors include among others the target market, compatibility issue, development time, hardware requirements and scalability. This work provides an overview of the existing mobile application and app store market, investigating in business models, processes and infrastructures to develop and distribute mobile applications across multiple platforms. As the goal is to find an aggregated model for the distribution of cross-platform applications I will start with a top-down approach to identify the existing distribution and infrastructure landscape, therefore I will conduct a research of the literature, internet i.e. Application store developer sites, specialized press and expert talks. The modelling of the business processes will be done with ADONIS® Business Process Management Toolkit and the modelling of infrastructures with ADOit® IT Architecture- & Service Management Toolkit. The final part of the thesis describes the development of a sample application using the WAC environment and the compatibility of on different platforms will be tested

ICE-B 2010:proceedings of the International Conference on e-Business

The International Conference on e-Business, ICE-B 2010, aims at bringing together researchers and practitioners who are interested in e-Business technology and its current applications. The mentioned technology relates not only to more low-level technological issues, such as technology platforms and web services, but also to some higher-level issues, such as context awareness and enterprise models, and also the peculiarities of different possible applications of such technology. These are all areas of theoretical and practical importance within the broad scope of e-Business, whose growing importance can be seen from the increasing interest of the IT research community. The areas of the current conference are: (i) e-Business applications; (ii) Enterprise engineering; (iii) Mobility; (iv) Business collaboration and e-Services; (v) Technology platforms. Contributions vary from research-driven to being more practical oriented, reflecting innovative results in the mentioned areas. ICE-B 2010 received 66 submissions, of which 9% were accepted as full papers. Additionally, 27% were presented as short papers and 17% as posters. All papers presented at the conference venue were included in the SciTePress Digital Library. Revised best papers are published by Springer-Verlag in a CCIS Series book

Automated IT Service Fault Diagnosis Based on Event Correlation Techniques

In the previous years a paradigm shift in the area of IT service management could be witnessed. IT management does not only deal with the network, end systems, or applications anymore, but is more and more concerned with IT services. This is caused by the need of organizations to monitor the efficiency of internal IT departments and to have the possibility to subscribe IT services from external providers. This trend has raised new challenges in the area of IT service management, especially with respect to service level agreements laying down the quality of service to be guaranteed by a service provider. Fault management is also facing new challenges which are related to ensuring the compliance to these service level agreements. For example, a high utilization of network links in the infrastructure can imply a delay increase in the delivery of services with respect to agreed time constraints. Such relationships have to be detected and treated in a service-oriented fault diagnosis which therefore does not deal with faults in a narrow sense, but with service quality degradations. This thesis aims at providing a concept for service fault diagnosis which is an important part of IT service fault management. At first, a motivation of the need of further examinations regarding this issue is given which is based on the analysis of services offered by a large IT service provider. A generalization of the scenario forms the basis for the specification of requirements which are used for a review of related research work and commercial products. Even though some solutions for particular challenges have already been provided, a general approach for service fault diagnosis is still missing. For addressing this issue, a framework is presented in the main part of this thesis using an event correlation component as its central part. Event correlation techniques which have been successfully applied to fault management in the area of network and systems management are adapted and extended accordingly. Guidelines for the application of the framework to a given scenario are provided afterwards. For showing their feasibility in a real world scenario, they are used for both example services referenced earlier

Network Performance Management Using Application-centric Key Performance Indicators

The Internet and intranets are viewed as capable of supplying Anything, Anywhere, Anytime and e-commerce, e-government, e-community, and military C4I are now deploying many and varied applications to serve their needs. Network management is currently centralized in operations centers. To assure customer satisfaction with the network performance they typically plan, configure and monitor the network devices to insure an excess of bandwidth, that is overprovision. If this proves uneconomical or if complex and poorly understood interactions of equipment, protocols and application traffic degrade performance creating customer dissatisfaction, another more application-centric, way of managing the network will be needed. This research investigates a new qualitative class of network performance measures derived from the current quantitative metrics known as quality of service (QOS) parameters. The proposed class of qualitative indicators focuses on utilizing current network performance measures (QOS values) to derive abstract quality of experience (QOE) indicators by application class. These measures may provide a more user or application-centric means of assessing network performance even when some individual QOS parameters approach or exceed specified levels. The mathematics of functional analysis suggests treating QOS performance values as a vector, and, by mapping the degradation of the application performance to a characteristic lp-norm curve, a qualitative QOE value (good/poor) can be calculated for each application class. A similar procedure could calculate a QOE node value (satisfactory/unsatisfactory) to represent the service level of the switch or router for the current mix of application traffic. To demonstrate the utility of this approach a discrete event simulation (DES) test-bed, in the OPNET telecommunications simulation environment, was created modeling the topology and traffic of three semi-autonomous networks connected by a backbone. Scenarios, designed to degrade performance by under-provisioning links or nodes, are run to evaluate QOE for an access network. The application classes and traffic load are held constant. Future research would include refinement of the mathematics, many additional simulations and scenarios varying other independent variables. Finally collaboration with researchers in areas as diverse as human computer interaction (HCI), software engineering, teletraffic engineering, and network management will enhance the concepts modeled