Multi-Stakeholder Case Prioritization in Digital Investigations

This work examines the problem of case prioritization in digital investigations for better utilization of limited criminal investigation resources. Current methods of case prioritization, as well as observed prioritization methods used in digital forensic investigation laboratories are examined. After, a multi-stakeholder approach to case prioritization is given that may help reduce reputational risk to digital forensic laboratories while improving resource allocation. A survey is given that shows differing opinions of investigation priority between Law Enforcement and the public that is used in the development of a prioritization model. Finally, an example case is given to demonstrate the practicality of the proposed method

Multi-Stakeholder Case Prioritization in Digital Investigations

This work examines the problem of case prioritization in digital investigations for better utilization of limited criminal investigation resources. Current methods of case prioritization, as well as observed prioritization methods used in digital forensic investigation laboratories are examined. After, a multi-stakeholder approach to case prioritization is given that may help reduce reputational risk to digital forensic laboratories while improving resource allocation. A survey is given that shows differing opinions of investigation priority between Law Enforcement and the public that is used in the development of a prioritization model. Finally, an example case is given to demonstrate the practicality of the proposed method.</span

EU cybersecurity capacity building in the Mediterranean and the Middle East

Cyberthreats on the Rise The 2008 Report on the implementation of the European Security Strategy included “cybersecurity” for the first time among the priorities of the EU’s external action, stating that: “modern economies are heavily reliant on critical infrastructure including transport, communication and power supplies, but also the Internet.” If the EU Strategy for a Secure Information Society, adopted two years before, already addressed “cybercrime,” the proliferation of cyber-attacks “against private or government IT systems” gave the spread of cyber-capabilities a “new dimension, as a potential new economic, political and military weapon.” An EU Cybersecurity Strategy was adopted in 20132 followed, in 2016, by a first EU “Directive on Security of Network and Information Systems,” known as the “NIS Directive,” which harmonized the EU Member States’ legislations

The Detection and Policing of Gun Crime: Challenges to the Effective Policing of Gun Crime in Europe

Despite a shared understanding across the EU that access to firearms by the general public should be restricted, detailed legislation regarding the ownership, use and trade of firearms varies between EU member states. It is unclear however, how such variations impact on the policing of gun enabled crime. By using qualitative data generated from interviews with police, policy and decision makers from thirteen European countries, the authors of this article aim to determine how stakeholders perceive that national variations in firearms legislation impact on the policing of gun enabled crime within and across EU countries. Four main themes were identified from the qualitative data: disparities in Legislation, disparities in Priority given and the Resources allocated to investigations into gun enabled crime as well as Interventions. Due to the aforementioned disparities, cross-national investigations into incidents of gun crime are at risk of remaining impaired in their effectiveness. Therefore, more legislative coherency as well as sustainable long-term interventions will be needed to successfully reduce ownership and use of firearms in the criminal world. In this context, a departure from an exclusive use of an economic model of gun crime is recommended to allow for a better understanding of the dynamics of the black gun market

DevOps and information technology service management: A problem management case study

The use of DevOps is a predominant attribute of businesses engaged in the development and maintenance of Information Technology systems. Although literature exploring DevOps practices has expanded, there is still much unexplored territory on its operational ramifications. This is particularly observed when considering their potential impact on ITSM frameworks such as ITIL, which governs Operations. This research aims to establish how DevOps principles and practices can be applied to Problem Management, a core Service Management process. Specifically, it explores which DevOps practices may be used throughout the Problem lifecycle, as well as benefits which may result from them. An exploratory case study was carried out with the participation of Problem Managers operating in a DevOps environment. Three data collection methods were applied: Semi structured interviews, in which participants described their experience and insight in relation to DevOps and Problem Management; documental analysis and observation, where processes and workflows were examined; and a focus group exercise in which study outcomes were discussed and systematized. This research indicates that DevOps practices have varying degrees of significance for a Problem Management process. Practices associated with continuous planning and collaboration are prone to having greater significance in a Problem lifecycle, with the potential of enabling benefits such as quicker Problem identification, higher quality Root Cause Analysis, and improved resolution times. The novelty of insight gathered in this study benefits both academics, through its contribution to an expanding body of knowledge, and professionals, considering the practical and applicable nature of findings. Future work is also presented.A utilização de metodologias DevOps é hoje uma característica predominante de organizações envolvidas no desenvolvimento e manutenção de sistemas de Tecnologia e Informação. Apesar da crescente produção de literatura a examinar práticas DevOps, existe muito território por explorar referente às suas ramificações a nível operacional. Isto é particularmente notável quando se consideram potenciais interações com frameworks de ITSM como o ITIL, que governam Operações. Esta pesquisa tem como objetivo estabelecer quais princípios e práticas DevOps podem ser aplicadas na Gestão de Problemas, um processo central para a Gestão de Serviços. Especificamente, exploramos quais práticas DevOps podem ser utilizadas ao longo do ciclo de vida de um Problema, tal como que benefícios poderão resultar da sua aplicação. Um caso de estudo exploratório foi realizado com a participação de Gestores de Problemas a operar num ambiente DevOps. Três métodos de recolha de dados foram aplicados: Entrevistas semiestruturadas, onde participantes descreveram a sua experiência e conhecimento em relação a DevOps e Gestão de Problemas; análise documental e observação, onde processos operacionais foram examinados; e uma discussão em grupo onde resultados do estudo foram discutidos e sistematizados. Esta investigação indica que práticas DevOps tem variados níveis de significância para um processo de Gestão de Problemas. Práticas associadas ao planeamento contínuo e colaboração tendem a ter maior significância no ciclo de vida de um Problema, com potencial para gerar benefícios como a mais rápida identificação de Problemas, maior qualidade na análise de causa, e melhorias nos tempos de resolução. As conclusões apresentadas neste estudo trazem benefícios tanto para académicos, expandindo o corpo de conhecimento disponível sobre o tema, como para profissionais, considerando a sua natureza prática e aplicável. Direções para trabalho futuro são também apresentadas

Requirements for the Transformation towards Returnable Transport Item-Enabled Circular Economies in the Austrian Parcel Industry

The European Green Deal sets the ambitious targets of establishing the first climate neutral continent by 2050 and reducing emissions by a minimum of 55% by 2030. In order to move the involved stakeholders to action, the European Commission has formulated proposals for regulations. One such proposal defines a legal framework to force industries to reduce the environmental burden caused by packaging waste. A major waste producer is the parcel service industry (CEP; courier, express, and parcel) and the industries it serves. Once put into place by the EU member states, the new laws will force all players in these sectors to increase business innovations in circular economies, which are based on the principles of recycling and reuse. Circular economies can be achieved by the implementation of returnable transport items (RTI) integrated with Industry 4.0 technologies. The ongoing research project ReKEP, which is largely funded by the Austrian Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology, investigates potential impacts of RTI-based circular economies in the Austrian parcel service industry. The project’s particular interest is to identify the requirements of the most relevant stakeholder groups in the CEP industry for the successful transformation towards RTI-enabled circular economies. For this purpose, we conducted interviews with leaders and decision-makers of 10 stakeholder organizations, including producers, retailers, CEP contractors and the Austrian Federal Economic Chamber. This paper summarizes the interview results, which indicate that, despite recognizing the high potential of RTIs for reaching ecological sustainability goals, the contemporary awareness of the EU Green Deal and the concomitant responsibility to take action seems too low for successful implementation. The study outcome suggests that research and development in RTI should focus on operational requirements of workers and line managers from CEP industries for successful transformations to circular economies

Multi-Criteria Decision Analysis as an Innovative Approach to Managing Zoonoses: Results from a Study on Lyme Disease in Canada

ackground: Zoonoses are a growing international threat interacting at the human-animal-environment interface and call for transdisciplinary and multi-sectoral approaches in order to achieve effective disease management. The recent emergence of Lyme disease in Quebec, Canada is a good example of a complex health issue for which the public health sector must find protective interventions. Traditional preventive and control interventions can have important environmental, social and economic impacts and as a result, decision-making requires a systems approach capable of integrating these multiple aspects of interventions. This paper presents the results from a study of a multi-criteria decision analysis (MCDA) approach for the management of Lyme disease in Quebec, Canada. MCDA methods allow a comparison of interventions or alternatives based on multiple criteria. Methods: MCDA models were developed to assess various prevention and control decision criteria pertinent to a comprehensive management of Lyme disease: a first model was developed for surveillance interventions and a second was developed for control interventions. Multi-criteria analyses were conducted under two epidemiological scenarios: a disease emergence scenario and an epidemic scenario. Results: In general, we observed a good level of agreement between stakeholders. For the surveillance model, the three preferred interventions were: active surveillance of vectors by flagging or dragging, active surveillance of vectors by trapping of small rodents and passive surveillance of vectors of human origin. For the control interventions model, basic preventive communications, human vaccination and small scale landscaping were the three preferred interventions. Scenarios were found to only have a small effect on the group ranking of interventions in the control model. Conclusions: MCDA was used to structure key decision criteria and capture the complexity of Lyme disease management. This facilitated the identification of gaps in the scientific literature and enabled a clear identification of complementary interventions that could be used to improve the relevance and acceptability of proposed prevention and control strategy. Overall, MCDA presents itself as an interesting systematic approach for public health planning and zoonoses management with a “One Health” perspective

Corporate Communication Actions in Response to Crises: Empirical Evidence in Food Fraud in Brazil

The paper proposes a framework for corporate communication action in wicked scenarios based on stakeholder salience theory (SST). Empirical evidences was collected through a food fraud case in Brazil during 30 days after the scandal on Social Media. A qualitative content analysis was conducted to discriminate the online corporatecommunication strategies adopted by the two major food companies involved in the scandal. The results indicated that both firms lacked an immediate mandate to address the legitimate stakeholders’ claim. This study adds the action perspective to stakeholder salience theory, providing practical guidelines for marketers in the food sector who face wicked contexts, attempting to achieve transparency and common goals along with their stakeholders