Word Adjacency Graph Modeling: Separating Signal From Noise in Big Data

There is a need to develop methods to analyze Big Data to inform patient-centered interventions for better health outcomes. The purpose of this study was to develop and test a method to explore Big Data to describe salient health concerns of people with epilepsy. Specifically, we used Word Adjacency Graph modeling to explore a data set containing 1.9 billion anonymous text queries submitted to the ChaCha question and answer service to (a) detect clusters of epilepsy-related topics, and (b) visualize the range of epilepsy-related topics and their mutual proximity to uncover the breadth and depth of particular topics and groups of users. Applied to a large, complex data set, this method successfully identified clusters of epilepsy-related topics while allowing for separation of potentially non-relevant topics. The method can be used to identify patient-driven research questions from large social media data sets and results can inform the development of patient-centered interventions

A Wikipedia Literature Review

This paper was originally designed as a literature review for a doctoral dissertation focusing on Wikipedia. This exposition gives the structure of Wikipedia and the latest trends in Wikipedia research

Analyzing the Targets of Hate in Online Social Media

Social media systems allow Internet users a congenial platform to freely express their thoughts and opinions. Although this property represents incredible and unique communication opportunities, it also brings along important challenges. Online hate speech is an archetypal example of such challenges. Despite its magnitude and scale, there is a significant gap in understanding the nature of hate speech on social media. In this paper, we provide the first of a kind systematic large scale measurement study of the main targets of hate speech in online social media. To do that, we gather traces from two social media systems: Whisper and Twitter. We then develop and validate a methodology to identify hate speech on both these systems. Our results identify online hate speech forms and offer a broader understanding of the phenomenon, providing directions for prevention and detection approaches.Comment: Short paper, 4 pages, 4 table

Negative emotions boost users activity at BBC Forum

We present an empirical study of user activity in online BBC discussion forums, measured by the number of posts written by individual debaters and the average sentiment of these posts. Nearly 2.5 million posts from over 18 thousand users were investigated. Scale free distributions were observed for activity in individual discussion threads as well as for overall activity. The number of unique users in a thread normalized by the thread length decays with thread length, suggesting that thread life is sustained by mutual discussions rather than by independent comments. Automatic sentiment analysis shows that most posts contain negative emotions and the most active users in individual threads express predominantly negative sentiments. It follows that the average emotion of longer threads is more negative and that threads can be sustained by negative comments. An agent based computer simulation model has been used to reproduce several essential characteristics of the analyzed system. The model stresses the role of discussions between users, especially emotionally laden quarrels between supporters of opposite opinions, and represents many observed statistics of the forum.Comment: 29 pages, 6 figure

Discussion quality diffuses in the digital public square

Studies of online social influence have demonstrated that friends have important effects on many types of behavior in a wide variety of settings. However, we know much less about how influence works among relative strangers in digital public squares, despite important conversations happening in such spaces. We present the results of a study on large public Facebook pages where we randomly used two different methods--most recent and social feedback--to order comments on posts. We find that the social feedback condition results in higher quality viewed comments and response comments. After measuring the average quality of comments written by users before the study, we find that social feedback has a positive effect on response quality for both low and high quality commenters. We draw on a theoretical framework of social norms to explain this empirical result. In order to examine the influence mechanism further, we measure the similarity between comments viewed and written during the study, finding that similarity increases for the highest quality contributors under the social feedback condition. This suggests that, in addition to norms, some individuals may respond with increased relevance to high-quality comments.Comment: 10 pages, 6 figures, 2 table

Detecting and Explaining Crisis

Individuals on social media may reveal themselves to be in various states of crisis (e.g. suicide, self-harm, abuse, or eating disorders). Detecting crisis from social media text automatically and accurately can have profound consequences. However, detecting a general state of crisis without explaining why has limited applications. An explanation in this context is a coherent, concise subset of the text that rationalizes the crisis detection. We explore several methods to detect and explain crisis using a combination of neural and non-neural techniques. We evaluate these techniques on a unique data set obtained from Koko, an anonymous emotional support network available through various messaging applications. We annotate a small subset of the samples labeled with crisis with corresponding explanations. Our best technique significantly outperforms the baseline for detection and explanation.Comment: Accepted at CLPsych, ACL workshop. 8 pages, 5 figure