The dynamics of innovation and social capital in social enterprises: a relational sense-making perspective

We develop a relational sense-making framework in order to understand the ways in which knowledge and information, when transferred across social networks, enable or inhibit the innovation process and its sustainability within social enterprises. Our model comprises four main elements: (i) Social capital, (ii) the Innovation, (iii) the Process, and (iv) Adoption and ongoing support (SIPA). Collective understanding through sense-making and sense-giving is fundamental to the successful management and sustainability of innovation projects. The social capital which emerges and develops may incorporate formal and/or informal group(s) linked by particular interests, common goals and/or shared agenda(s). Broadly speaking, the innovation may be directed towards either a problem or an opportunity for the collective. The ‘black box’ process through which different views and interests are presented, interpreted and collective sense-making occurs in the further development and uptake of innovation is by its nature: multifaceted, complex and non-linear. The temporal fragility of certain innovations necessitates ongoing support and acceptance in order to achieve longer-term sustainability. The iterative relations between these elements of social capital, innovation, process and adoption occur within a social, political and economic context in which sense-making and sense-giving of individuals and groups often compete. A key objective of our research is, therefore, to tease out the extent to which and the ways in which social relationships and networks, innovation intentions and technology development are influenced by social capital dynamics within organizations, social enterprises in particular

The role of social cognition in decision making

Successful decision making in a social setting depends on our ability to understand the intentions, emotions and beliefs of others. The mirror system allows us to understand other people's motor actions and action intentions. ‘Empathy’ allows us to understand and share emotions and sensations with others. ‘Theory of mind’ allows us to understand more abstract concepts such as beliefs or wishes in others. In all these cases, evidence has accumulated that we use the specific neural networks engaged in processing mental states in ourselves to understand the same mental states in others. However, the magnitude of the brain activity in these shared networks is modulated by contextual appraisal of the situation or the other person. An important feature of decision making in a social setting concerns the interaction of reason and emotion. We consider four domains where such interactions occur: our sense of fairness, altruistic punishment, trust and framing effects. In these cases, social motivations and emotions compete with each other, while higher-level control processes modulate the interactions of these low-level biases

Layered Label Propagation: A MultiResolution Coordinate-Free Ordering for Compressing Social Networks

We continue the line of research on graph compression started with WebGraph, but we move our focus to the compression of social networks in a proper sense (e.g., LiveJournal): the approaches that have been used for a long time to compress web graphs rely on a specific ordering of the nodes (lexicographical URL ordering) whose extension to general social networks is not trivial. In this paper, we propose a solution that mixes clusterings and orders, and devise a new algorithm, called Layered Label Propagation, that builds on previous work on scalable clustering and can be used to reorder very large graphs (billions of nodes). Our implementation uses overdecomposition to perform aggressively on multi-core architecture, making it possible to reorder graphs of more than 600 millions nodes in a few hours. Experiments performed on a wide array of web graphs and social networks show that combining the order produced by the proposed algorithm with the WebGraph compression framework provides a major increase in compression with respect to all currently known techniques, both on web graphs and on social networks. These improvements make it possible to analyse in main memory significantly larger graphs

Corporate marketing strategy using social media: a case study of the Ritz-Carlton Seoul

With the increasing trend of popularity of websites and social networking sites, it is quite evident that companies need to take cautionary measures in protecting the reputations with respect to company and brands. In this process, every company should indulge in enhancing their company and brand image through websites and social networking sites that fortify the bonding nature among them. The always-on nature of websites and social networking sites has contributed to their phenomenal marketing power and altered the balance of power between consumers and firms. Websites and social networks are used by hundreds of millions of people to communicate about a huge range of topics, including personal interests, activities, social events and even public issues. The paper explores a case study of the Ritz- Carlton hotel for their marketing strategy and organizational use of their website and social media in communicating with their customers. Even for the normal luxury traveler who would not have previously used the Internet to research a hotel or make a reservation, ritzcarlton.com is making it possible for them to do so in a sense of the luxury and typical Ritz-Carlton style. It seems to be a staple of the company for years to come

Collaboration Networks for Social Innovation: A Case Study in a Technological Incubator of Popular Cooperatives

Experiences in social innovation point to a collaborative work, in which several types of players connect in a network to seek solutions to the problems inherent in the less favored population. In this sense, the aim of this paper is to identify the constituent elements of collaboration networks for social innovation in the context of social incubators. This study used a qualitative, descriptive research approach and case study method. Data were collected through document analysis and semi-structured interviews. Based on the thematic analysis of the primary data, it was concluded that the constituent elements of collaboration networks for social innovation in social incubators are: partnerships (networks of players and different types of partnerships); collaboration (mutual help, commitment and trust); self-management (shared leadership, joint decision-making and shared processes); empowerment (recognition and construction of identity); resources (financial, material and human); learning (training, lectures and sharing of experiences); and sustainability (economic, social and environmenta

"The land tells our story": urban native place-making and implications for wellness

In this mixed-methods community-based participatory research project I examine the ways in which sense of place (or lack thereof) is developed for Native Americans living in the urban Boston area, and the implications this has for physical health and social well-being. Through in-depth interviews, ethnographic data, and community photo-voice, I argue that a triad of Place, Stress, and Identity configure and act upon the bodies of urban Natives in complex ways, creating a paradoxical sense of place in the city. Each analytical chapter examines particular interactions of this triad: place as a physical and socially-experienced phenomenon, the interactions of place and stress, the process of "place-making", and social stress surrounding “urban Native” identity. Developing a framework of “place/body multiple” (Eyles and Williams 2007, Scheper-Hughes and Lock 1987; see background chapter), these chapters build toward the argument that, in contrast to “sense of place” literature that focuses on reservations (see Background Chapter), urban “sense of place” operates within what I term a “landscape of distress.” Forming an urban “sense of place” is beneficial to overall well-being because it leads to support networks and creates a proxy for “home”, building on current literature on social support and anthropological literature on Indigenous place-making. However, it is also detrimental to health because it creates an identity that is inherently separate from tribe and traditional land, creating both social and physiological distress

Being the parent of a child with limb difference who has been provided with an artificial limb:An interpretative phenomenological analysis

Purpose: Rehabilitative care for children with limb difference often includes the provision and use of an artificial (or prosthetic) limb. Of key influence in this process is how parents experience and respond to their child’s limb difference and prosthesis use. However, research on this is lacking. Therefore, this study aimed to explore the experiences of parenting a child with limb difference who had been provided with an artificial limb. Design: Semi-structured interviews took place with seven parents. Interview data was recorded, transcribed and analyzed using interpretative phenomenological analysis. Results: The analysis identified four themes: (1) managing the initial emotional experience through the development of coping resources; (2) opportunities through prosthesis use and its relationship with “normality”; (3) managing and making sense of social reactions toward their child; (4) the intrinsic role of support: developing a collective connection and enabling shared knowledge. Conclusions: The study highlighted salient aspects to parents’ experiences and sense-making that can inform clinical support. Emotional support, the management of social responses, and the holistic co-ordination of healthcare support with peer support networks are discussed. Healthcare professionals involved in the prosthetic rehabilitation process should look to explore these meanings to help support the management of the child’s prosthesis use.Implications for rehabilitation Understanding the sense-making of parents is important in effective service provision for children with limb difference. Service provision for children with limb difference should consider the support needs of parents. Working with limb difference charities and voluntary organizations could help services develop needed parent-to-parent support networks

The Verge: Networks of Intersubjective Responding for Just Sustainability Arts Educational Research

Two sustainability arts scholars describe a method of data interpretation they developed for making sense of complex environmental and sustainability education research data. They “played” images and recorded a conversation in a form of arts-based intersubjective knowing. The card game process was named the Verge because of how the process promises to surface unheard voices and re-center nondominant insights and ways of knowing. It leverages Casey’s glance method with systems networks to complicate sense making in arts-based educational research. The arts scholars intermixed research data from two just sustainability education research case studies: collages from participants of a climate justice social incubator as well as participant art from place-based ecojustice walking pedagogy research. The article engages in intersubjective responding and generated arts-based responses to the process itself. The Verge catalyzed insight in the researchers’ just sustainability arts educational research. They suggest that the Verge could be a useful research method for arts-based educators, particularly sensitive to the ecological and social justice dimensions of data and learning contexts. The researchers found the method helped them gain insight and perspective, sense bias, make subtle connections, sense patterns, decenter domination discourses, and enhance their capacity to engage creatively and critically with social and ecological intelligence in their research process. They posit that the Verge can nurture the unfinished and ongoing work of educational design for just sustainabilities