Gamification of E-Participation: A Literature Review

Gamification is one of the most commonly employed approaches for motivating individuals to participate in several types of activities. One of its largest application areas has been e-participation (i.e. citizen engagement in policy-making). Even though the required ICT infrastructure to facilitate e- participation mostly exists today, the focus of the problem has shifted towards humans; citizens are not motivated enough to participate. Gamification is a potential approach to increase motivation towards e- participation. However, currently there is a dearth in our understanding of how gamification is being applied and researched as well as what kinds of result there exist from gamification. The aim of this paper is to synthesize research and findings on gamified e-participation, providing directions for future research in this area

Designing Cooperative Gamification: Conceptualization and Prototypical Implementation

Organizations deploy gamification in CSCW systems to enhance motivation and behavioral outcomes of users. However, gamification approaches often cause competition between users, which might be inappropriate for working environments that seek cooperation. Drawing on the social interdependence theory, this paper provides a classification for gamification features and insights about the design of cooperative gamification. Using the example of an innovation community of a German engineering company, we present the design of a cooperative gamification approach and results from a first experimental evaluation. The findings indicate that the developed gamification approach has positive effects on perceived enjoyment and the intention towards knowledge sharing in the considered innovation community. Besides our conceptual contribution , our findings suggest that cooperative gamification may be beneficial for cooperative working environments and represents a promising field for future research

The Gamification of Crowdsourcing Systems: Empirical Investigations and Design

Recent developments in modern information and communication technologies have spawned two rising phenomena, gamification and crowdsourcing, which are increasingly being combined into gamified crowdsourcing systems. While a growing number of organizations employ crowdsourcing as a way to outsource tasks related to the inventing, producing, funding, or distributing of their products and services to the crowd – a large group of people reachable via the internet – crowdsourcing initiatives become enriched with design features from games to motivate the crowd to participate in these efforts. From a practical perspective, this combination seems intuitively appealing, since using gamification in crowdsourcing systems promises to increase motivations, participation and output quality, as well as to replace traditionally used financial incentives. However, people in large groups all have individual interests and motivations, which makes it complex to design gamification approaches for crowds. Further, crowdsourcing systems exist in various forms and are used for various tasks and problems, thus requiring different incentive mechanisms for different crowdsourcing types. The lack of a coherent understanding of the different facets of gamified crowdsourcing systems and the lack of knowledge about the motivational and behavioral effects of applying various types of gamification features in different crowdsourcing systems inhibit us from designing solutions that harness gamification’s full potential. Further, previous research canonically uses competitive gamification, although crowdsourcing systems often strive to produce cooperative outcomes. However, the potentially relevant field of cooperative gamification has to date barely been explored. With a specific focus on these shortcomings, this dissertation presents several studies to advance the understanding of using gamification in crowdsourcing systems

Extracting sensory experiences and cultural ecosystem services from actively crowdsourced descriptions of everyday lived landscapes

Acknowledgements We would like to thank everyone who took part in Window Expeditions, without you this research would not have been possible! We would also like to extend our gratitude to the anonymous reviewers whose helpful comments improved the quality of this paper. Funding University Research Priority Program (URPP) – Language and Space & Swiss National Science Foundation Grant [P500PT_214436]Peer reviewe

Approach for creating useful, gamified and social map applications utilising privacy-preserving crowdsourcing

The production and use of geographic information have become easier and more social. The interactivity of maps has fundamentally changed, not only because the touch-based interfaces are easier to use, but also because maps offer possibilities to interact with others. Map applications allow citizens to contribute but also share content to others. This contribution and sharing done by regular people is referred to as crowdsourcing. Map applications that utilise crowdsourcing face specific issues regarding the creation process, the usefulness and the crowdsourcing. These issues, however, have not been studied comprehensively and lack real world examples. This dissertation is the initial step to fill this gap by studying map applications that utilise crowdsourcing. These map applications are described using the design science research approach. Three issues relevant for the map application studied are: 1) the creation process, 2) utility requirements and usability heuristics, and 3) crowdsourcing approach. These issues are studied by using the design science research approach to produce theoretical and empirical knowledge of three map applications utilising crowdsourcing. The aim is to use this knowledge to form a design science research based approach suitable for creating map applications utilising crowdsourcing. The results regarding the creation process indicate that following a specific approach will help in creating crowdsourced map applications. This dissertation provides a customised design science research approach for creating crowdsourced map applications. Furthermore, prescriptive knowledge that provides real world examples crowdsourced map applications is provided. The results concerning the usefulness of map applications utilising crowdsourcing indicate that there are specific utility and usability requirements to be accounted for. This dissertation provides key utility requirements and usability heuristics for crowdsourced map applications. In general, a map interface for exploring and sharing content is needed. The map interface should be simple, citizens should be supported and interaction should be intuitive. The results concerning the crowdsourcing approach of map applications indicate that there is a need for specifying how citizens are involved in the process. This dissertation provides key requirements of the crowdsourcing approach of these types of map applications. The community driven crowdsourcing approach should be supported by official content and an engagement approach based on gamified and social elements to motivate content sharing. Privacy of citizens should be preserved by applying the privacy by design approach throughout the creation process. Privacy-preserving map applications utilising community-driven crowdsourcing, in which citizens can be engaged with gamification and social elements to explore and share content can be created by following the designs science research based approach presented in this dissertation.Geospatiaalisen eli paikkaan liittyvän tiedon tuotanto ja käyttö on helpottunut ja muuttunut yhä yhteisöllisemmäksi. Myös karttojen vuorovaikutteisuus on perustavanlaatuisesti muuttunut. Karttapohjaiset käyttöliittymät ovat yhä helppokäyttöisempiä ja niiden avulla kansalaiset voivat tuottaa tietoa, mutta myös jakaa sitä toisilleen. Tätä tavallisten kansalaisten tekemää tiedon tuottamista ja jakamista kutsutaan joukkoistamiseksi. Karttasovelluksiin, jotka hyödyntävät joukkoistettua tiedonkeruuta liittyy kuitenkin erityisiä haasteita niiden luomisen, hyödyllisyyden sekä joukkoistamisen osalta. Näitä haasteita ei ole vielä samanaikaisesti tutkittu kattavasti eikä näistä karttasovelluksista ole tarjolla tarpeeksi käytännön esimerkkejä ja tietoa. Tämä väitöskirja on ensimmäinen askel näiden haasteiden ratkaisemiseen, sillä tässä väitöskirjassa tutkitaan joukkoistamista hyödyntäviä karttasovelluksia. Väitöskirjassa perehdytään kolmeen karttasovelluksiin liittyvään haasteeseen, jotka ovat: 1) luomisprosessin lähestymistapa, 2) toiminnalliset vaatimukset ja käytettävyyden ohjeet ja 3) joukkoistamiseen käytetty lähestymistapa. Näitä haasteita tutkitaan tuottamalla tietoa kolmesta joukkoistamista hyödyntävästä karttasovelluksesta käyttäen kehitystutkimukseen perustuvaa tutkimusmenetelmää. Tätä tietoa käyttäen tavoitteena on muokata kehitystutkimukseen perustuvaa lähestymistapaa, jotta se soveltuisi joukkoistamista hyödyntävien karttasovellusten luomiseen. Luontiprosessin osalta tulokset osoittavat, että tieteellisen lähestymistavan seuraaminen helpottaa joukkoistettujen karttasovelluksien luomisessa. Väitöskirja ehdottaa muokattua kehitystytkimukseen perustuvaa lähestymistapaa joukkoistettujen karttasovellusten luomiseen. Lisäksi väitöskirja tarjoaa kuvailevia sekä ohjailevia tietoja joukkoistetuista karttasovelluksista käytännön esimerkein. Hyödyllisyyden osalta tulokset osoittavat, että joukkoistetuilla karttasovelluksilla on erityisiä toiminnallisia ja käytettävyyden vaatimuksia. Väitöskirja kokoaa keskeisiä toiminnallisia vaatimuksia sekä käytettävyyden ohjeita. Vaatimuksiin kuuluu helppokäyttöinen kansalaista tukeva karttakäyttöliittymä sisältöjen tutkimiseen sekä jakamiseen. Joukkoistamisen osalta tulokset osoittavat, että on tarve määritellä kuinka kansalaisen osallistuvat prosessiin. Tämä väitöskirja ehdottaa keskeisiä vaatimuksia lähestymistavalle joukkoistamiseen. Yhteisölähtöiseen joukkoistamiseen perustuvaa lähestymistapaa tulisi tukea karttasovelluksen sisällöillä, esimerkiksi kiinnostavalla taustakartalla. Lisäksi pelillisyyteen ja yhteisöllisyyteen perustuvalla sitouttamisella kansalaisia voidaan kannustaa sisältöjen jakamiseen. Kansalaisten yksityisyys tulisi turvata seuraamalla sisäänrakennetun tietosuojan lähestymistapaa läpi koko karttasovelluksen luomisprosessin ajan. Tässä väitöskirjassa esitettyä kehitystutkimukseen perustuvaa lähestymistapaa seuraamalla voidaan luoda yksityisyyden suojaavia ja yhteisölähtöistä joukkoistamista hyödyntäviä karttasovelluksia, joissa kansalaiset sitoutetaan pelillisyyden ja yhteisöllisyyden keinoin tutkimaan ja jakamaan sisältöjä

More than Just a Game: Ethical Issues in Gamification

Gamification is the use of elements and techniques from video game design in non-game contexts. Amid the rapid growth of this practice, normative questions have been under-explored. The primary goal of this article is to develop a normatively sophisticated and descriptively rich account for appropriately addressing major ethical considerations associated with gamification. The framework suggests that practitioners and designers should be precautious about, primarily, but not limited to, whether or not their use of gamification practices: (1) takes unfair advantage of workers (e.g., exploitation); (2) infringes any involved workers’ or customers’ autonomy (e.g., manipulation); (3) intentionally or unintentionally harms workers and other involved parties; or (4) has a negative effect on the moral character of involved parties

Crowd Intelligence in Requirements Engineering: Current Status and Future Directions

Software systems are the joint creative products of multiple stakeholders, including both designers and users, based on their perception, knowledge and personal preferences of the application context. The rapid rise in the use of Internet, mobile and social media applications make it even more possible to provide channels to link a large pool of highly diversified and physically distributed designers and end users, the crowd. Converging the knowledge of designers and end users in requirements engineering process is essential for the success of software systems. In this paper, we report the findings of a survey of the literature on crowd-based requirements engineering research. It helps us understand the current research achievements, the areas of concentration, and how requirements related activities can be enhanced by crowd intelligence. Based on the survey, we propose a general research map and suggest the possible future roles of crowd intelligence in requirements engineering