Development of a project level performance measurement model for improving collaborative design team work

This research explored a new direction of improving collaborative design by performance measurement. More specifically, a novel 3-dimensional performance measurement model is developed and the purpose of this model is to help project managers improve team collaboration by indicating strengths and weaknesses of team members during the project development process. Considering the complexity of collaborative design work, a multiple criteria model is proposed to reflect the design dynamics, which highlights five performance indicators: efficiency, effectiveness, collaboration, management skills and innovation. These five indicators are mostly influenced by role-based performance measurement criteria (the second dimension). Design and development process (time) is also considered (the third dimension). This 3D model allows all involved design participants to measure work performance at any time during the product development process. In order to develop this model, the role-based task analysis and industrial survey methods were utilized. Three groups of role-based product design and development performance measurement criteria were identified for measuring design performance of the top managers, middle managers and individual designers in a project team. A 3-dimensional performance measurement method was proposed to calculate final performance scores from a performance measurement matrix. The proposed model was evaluated as a tool which can support project managers to reduce potential design and collaboration risks and increase confidence in decision-making process. The model has been discussed on implementing in a web-based application for measuring design performance throughout the product design and development proces

Factors shaping the evolution of electronic documentation systems

The main goal is to prepare the space station technical and managerial structure for likely changes in the creation, capture, transfer, and utilization of knowledge. By anticipating advances, the design of Space Station Project (SSP) information systems can be tailored to facilitate a progression of increasingly sophisticated strategies as the space station evolves. Future generations of advanced information systems will use increases in power to deliver environmentally meaningful, contextually targeted, interconnected data (knowledge). The concept of a Knowledge Base Management System is emerging when the problem is focused on how information systems can perform such a conversion of raw data. Such a system would include traditional management functions for large space databases. Added artificial intelligence features might encompass co-existing knowledge representation schemes; effective control structures for deductive, plausible, and inductive reasoning; means for knowledge acquisition, refinement, and validation; explanation facilities; and dynamic human intervention. The major areas covered include: alternative knowledge representation approaches; advanced user interface capabilities; computer-supported cooperative work; the evolution of information system hardware; standardization, compatibility, and connectivity; and organizational impacts of information intensive environments

HYPERMEDIA, INFORMATION SYSTEMS AND ORGANIZATIONS: A RESEARCH AGENDA

Although hypermedia systems are becoming more sophisticated and readily available as of thee shelf products, there are few hypermedia applications within business and industrial organizations. This paper argues that this phenomena is rooted in the concept of hypermedia applications as standalone programs. Larger acceptance of hypermedia within organizations will occur once this technology is better integrated with other organizational systems and applied to carefully selected tasks. The paper identifies three areas for research in this context: the tasks perspective, which deals with selecting tasks for which to develop hypermedia applications, the knowledge perspective, which deals with representing and managing the knowledge processed by organizations, and the integration perspective, which deals with technical issues in software integration. This paper suggests that solutions to the problems presented will prompt the acceptance of hypermedia technology within organizations.Information Systems Working Papers Serie

Technology assessment of advanced automation for space missions

Six general classes of technology requirements derived during the mission definition phase of the study were identified as having maximum importance and urgency, including autonomous world model based information systems, learning and hypothesis formation, natural language and other man-machine communication, space manufacturing, teleoperators and robot systems, and computer science and technology

Techniques for organizational memory information systems

The KnowMore project aims at providing active support to humans working on knowledge-intensive tasks. To this end the knowledge available in the modeled business processes or their incarnations in specific workflows shall be used to improve information handling. We present a representation formalism for knowledge-intensive tasks and the specification of its object-oriented realization. An operational semantics is sketched by specifying the basic functionality of the Knowledge Agent which works on the knowledge intensive task representation. The Knowledge Agent uses a meta-level description of all information sources available in the Organizational Memory. We discuss the main dimensions that such a description scheme must be designed along, namely information content, structure, and context. On top of relational database management systems, we basically realize deductive object- oriented modeling with a comfortable annotation facility. The concrete knowledge descriptions are obtained by configuring the generic formalism with ontologies which describe the required modeling dimensions. To support the access to documents, data, and formal knowledge in an Organizational Memory an integrated domain ontology and thesaurus is proposed which can be constructed semi-automatically by combining document-analysis and knowledge engineering methods. Thereby the costs for up-front knowledge engineering and the need to consult domain experts can be considerably reduced. We present an automatic thesaurus generation tool and show how it can be applied to build and enhance an integrated ontology /thesaurus. A first evaluation shows that the proposed method does indeed facilitate knowledge acquisition and maintenance of an organizational memory

Information systems and organizational memory: a literature review

The advancement of technologies and Information Systems (IS) associated with the search for success in the competitive market leads organizations to seek strategies that assist in acquisition, retention, storage, and dissemination of knowledge in the organization in order to be reused in time, preserving its Organizational Memory (OM). The Organizational Memory Information Systems (OMIS) rises as an enhancer of the OM, providing effective support and resources for the organization, assisting on decision-making, in the solution of problems, as well as in quality and generation of products and services. This article is an analysis of some OMIS selected from a literature review about its features and functionality in order to understand how these information systems are seen by the organizations. With this research, we realized that it is still inexpressive this relationship between OM and IS, even with the existence of some cases of success in the use of OMIS in the literature. The literature reveals that the individuals' knowledge is not integrated on information systems management process in most organizations, getting much of the knowledge of individuals generated in the organization retained in own individual. It is easy to see that there is a need for strategies and mechanisms in the organization to stimulate and provide a better knowledge sharing between individuals which, when associated to IS, allow greater control and effective use of the Organizational Memory.This work was supported by CAPES Foundation, Ministry of Education of Brazil and by FCT – Foundation for Science and Technology within the Project Scope UID/CEC/00319/2015.info:eu-repo/semantics/publishedVersio