Web service for knowledge management in e-marketplaces

A common strategic initiative of organizations engaged in electronic business (e-business) is the development of synergistic relations with collaborating value-chain partners to deliver their value proposition to customers. This requires the transparent flow of problem specific knowledge to partner organizations over highly integrated information systems. Transparent exchange of information and knowledge across collaborating organizations requires technological foundations for integrating business processes using software architectures built upon industry standards. The unambiguously interpretable flow of knowledge to inform online business processes is a challenging task with significant competitive benefits for organizations that take technical initiative. Infomediary organizations can serve the e-business need for exchange of knowledge and information through value-added knowledge services to participating firms in the value chain through intelligent software systems integrated with the Web Services Architecture. We define knowledge services as the "exchange of problem domain-specific knowledge to inform decision activities of specific e-business processes, facilitated by an infomediary using intelligent software systems and the Web Services Architecture." This research presents a knowledge services framework, founded on the Web Services Architecture, to enable the transparent exchange of knowledge between intelligent software systems that manage processes of organizations engaged in e-business in the knowledge-based economy. The objective is to enable informed and knowledge-based discovery of business partners from among the multitude online, and to support knowledge-rich e-business processes that cut across the value chain and deliver the value proposition to the customer

IDEF5 Ontology Description Capture Method: Concept Paper

The results of research towards an ontology capture method referred to as IDEF5 are presented. Viewed simply as the study of what exists in a domain, ontology is an activity that can be understood to be at work across the full range of human inquiry prompted by the persistent effort to understand the world in which it has found itself - and which it has helped to shape. In the contest of information management, ontology is the task of extracting the structure of a given engineering, manufacturing, business, or logistical domain and storing it in an usable representational medium. A key to effective integration is a system ontology that can be accessed and modified across domains and which captures common features of the overall system relevant to the goals of the disparate domains. If the focus is on information integration, then the strongest motivation for ontology comes from the need to support data sharing and function interoperability. In the correct architecture, an enterprise ontology base would allow th e construction of an integrated environment in which legacy systems appear to be open architecture integrated resources. If the focus is on system/software development, then support for the rapid acquisition of reliable systems is perhaps the strongest motivation for ontology. Finally, ontological analysis was demonstrated to be an effective first step in the construction of robust knowledge based systems

Collaborative workflow management using service oriented approach

Collaborative workflow systems in large logistics companies require a well integrated information systems infrastructure and a strong communication network to meet major new challenges and opportunities. Agile infrastructure, enabled by integration, can have substantial impact on the overall success of a business, these IT integration requirements are expanding considerably with the advent of ebusiness; utilizing B2B (Business to Business) web services and P2P (Partner to Partner) e-commerce. This paper deals with change management of collaborative workflow in such consortia and proposes integration architecture for synchronization of these changes through the process of service modules integration where by existing workflow systems are adapted to the changes. This paper will describe conceptual framework and implementation strategy resulting in new collaborative workflow adaptation

An enterprise engineering approach for the alignment of business and information technology strategy

Information systems and information technology (IS/IT, hereafter just IT) strategies usually depend on a business strategy. The alignment of both strategies improves their strategic plans. From an external perspective, business and IT alignment is the extent to which the IT strategy enables and drives the business strategy. This article reviews strategic alignment between business and IT, and proposes the use of enterprise engineering (EE) to achieve this alignment. The EE approach facilitates the definition of a formal dialog in the alignment design. In relation to this, new building blocks and life-cycle phases have been defined for their use in an enterprise architecture context. This proposal has been adopted in a critical process of a ceramic tile company for the purpose of aligning a strategic business plan and IT strategy, which are essential to support this process. © 2011 Taylor & Francis.Cuenca, L.; Boza, A.; Ortiz, A. (2011). 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Ideal patterns of strategic alignment and business performance. Information & Management, 41(8), 1003-1020. doi:10.1016/j.im.2003.10.004Bernus, P., Nemes, L., & Schmidt, G. (Eds.). (2003). Handbook on Enterprise Architecture. doi:10.1007/978-3-540-24744-9Bleistein, S. J., Cox, K., Verner, J., & Phalp, K. T. (2006). B-SCP: A requirements analysis framework for validating strategic alignment of organizational IT based on strategy, context, and process. Information and Software Technology, 48(9), 846-868. doi:10.1016/j.infsof.2005.12.001Buchanan, S., & Gibb, F. (1998). The information audit: An integrated strategic approach. International Journal of Information Management, 18(1), 29-47. doi:10.1016/s0268-4012(97)00038-8Buchanan, S., & Gibb, F. (2007). The information audit: Role and scope. International Journal of Information Management, 27(3), 159-172. doi:10.1016/j.ijinfomgt.2007.01.002Chen, D., & Vernadat, F. (2004). Standards on enterprise integration and engineering—state of the art. International Journal of Computer Integrated Manufacturing, 17(3), 235-253. doi:10.1080/09511920310001607087Chen, D., Doumeingts, G., & Vernadat, F. (2008). Architectures for enterprise integration and interoperability: Past, present and future. Computers in Industry, 59(7), 647-659. doi:10.1016/j.compind.2007.12.016Chen, H.-M., Kazman, R., & Garg, A. (2005). BITAM: An engineering-principled method for managing misalignments between business and IT architectures. Science of Computer Programming, 57(1), 5-26. doi:10.1016/j.scico.2004.10.002Cuenca, L., Ortiz, A., & Vernadat, F. (2006). From UML or DFD models to CIMOSA partial models and enterprise components. International Journal of Computer Integrated Manufacturing, 19(3), 248-263. doi:10.1080/03081070500065841Davis, G. B. (2000). Information Systems Conceptual Foundations: Looking Backward and Forward. IFIP Advances in Information and Communication Technology, 61-82. doi:10.1007/978-0-387-35505-4_5Gindy, N., Morcos, M., Cerit, B., & Hodgson, A. (2008). Strategic technology alignment roadmapping STAR® aligning R&D investments with business needs. International Journal of Computer Integrated Manufacturing, 21(8), 957-970. doi:10.1080/09511920801927148Goethals, F. G., Lemahieu, W., Snoeck, M., & Vandenbulcke, J. A. (2007). The data building blocks of the enterprise architect. Future Generation Computer Systems, 23(2), 269-274. doi:10.1016/j.future.2006.05.004Greefhorst, D., Koning, H., & Vliet, H. van. (2006). The many faces of architectural descriptions. Information Systems Frontiers, 8(2), 103-113. doi:10.1007/s10796-006-7975-xGregor, S., Hart, D., & Martin, N. (2007). Enterprise architectures: enablers of business strategy and IS/IT alignment in government. Information Technology & People, 20(2), 96-120. doi:10.1108/09593840710758031Hartono, E., Lederer, A. L., Sethi, V., & Zhuang, Y. (2003). Key predictors of the implementation of strategic information systems plans. ACM SIGMIS Database, 34(3), 41-53. doi:10.1145/937742.937747Henderson, J. C., & Venkatraman, H. (1993). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 32(1), 472-484. doi:10.1147/sj.382.0472Hirschheim, R., & Sabherwal, R. (2001). Detours in the Path toward Strategic Information Systems Alignment. California Management Review, 44(1), 87-108. doi:10.2307/41166112Hoogervorst, J. A. P. (2009). Enterprise Governance and Enterprise Engineering. doi:10.1007/978-3-540-92671-9Johnson, A. M., & Lederer, A. L. (2010). CEO/CIO mutual understanding, strategic alignment, and the contribution of IS to the organization. Information & Management, 47(3), 138-149. doi:10.1016/j.im.2010.01.002JONKERS, H., LANKHORST, M., VAN BUUREN, R., HOPPENBROUWERS, S., BONSANGUE, M., & VAN DER TORRE, L. (2004). CONCEPTS FOR MODELING ENTERPRISE ARCHITECTURES. International Journal of Cooperative Information Systems, 13(03), 257-287. doi:10.1142/s0218843004000985King, W. R. (1978). Strategic Planning for Management Information Systems. MIS Quarterly, 2(1), 27. doi:10.2307/249104Leonard, J. (2007). Sharing a Vision: comparing business and IS managers’ perceptions of strategic alignment issues. Australasian Journal of Information Systems, 15(1). doi:10.3127/ajis.v15i1.299Luftman, J. N., Lewis, P. R., & Oldach, S. H. (1993). Transforming the enterprise: The alignment of business and information technology strategies. IBM Systems Journal, 32(1), 198-221. doi:10.1147/sj.321.0198Luftman, J., Ben-Zvi, T., Dwivedi, R., & Rigoni, E. H. (2010). IT Governance. International Journal of IT/Business Alignment and Governance, 1(2), 13-25. doi:10.4018/jitbag.2010040102Melville, Kraemer, & Gurbaxani. (2004). Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value. MIS Quarterly, 28(2), 283. doi:10.2307/25148636Newkirk, H. E., & Lederer, A. L. (2006). Incremental and Comprehensive Strategic Information Systems Planning in an Uncertain Environment. IEEE Transactions on Engineering Management, 53(3), 380-394. doi:10.1109/tem.2006.877446Noran, O. (2003). An analysis of the Zachman framework for enterprise architecture from the GERAM perspective. Annual Reviews in Control, 27(2), 163-183. doi:10.1016/j.arcontrol.2003.09.002Noran, O. (2005). A systematic evaluation of the C4ISR AF using ISO15704 Annex A (GERAM). Computers in Industry, 56(5), 407-427. doi:10.1016/j.compind.2004.12.005Ortiz, A., Lario, F., & Ros, L. (1999). Enterprise Integration—Business Processes Integrated Management: a proposal for a methodology to develop Enterprise Integration Programs. Computers in Industry, 40(2-3), 155-171. doi:10.1016/s0166-3615(99)00021-4Panetto, H., Baïna, S., & Morel, G. (2007). Mapping the IEC 62264 models onto the Zachman framework for analysing products information traceability: a case study. Journal of Intelligent Manufacturing, 18(6), 679-698. doi:10.1007/s10845-007-0040-xPapp, R. (Ed.). (2001). Strategic Information Technology. doi:10.4018/978-1-87828-987-2Peñaranda, N., Mejía, R., Romero, D., & Molina, A. (2010). Implementation of product lifecycle management tools using enterprise integration engineering and action-research. International Journal of Computer Integrated Manufacturing, 23(10), 853-875. doi:10.1080/0951192x.2010.495136Reich, B. H., & Benbasat, I. (2000). Factors That Influence the Social Dimension of Alignment between Business and Information Technology Objectives. MIS Quarterly, 24(1), 81. doi:10.2307/3250980Sledgianowski, D., & Luftman, J. (2005). IT-Business Strategic Alignment Maturity. Journal of Cases on Information Technology, 7(2), 102-120. doi:10.4018/jcit.2005040107Sowa, J. F., & Zachman, J. A. (1992). Extending and formalizing the framework for information systems architecture. IBM Systems Journal, 31(3), 590-616. doi:10.1147/sj.313.0590Van Grembergen, W., & De Haes, S. (2010). A Research Journey into Enterprise Governance of IT, Business/IT Alignment and Value Creation. International Journal of IT/Business Alignment and Governance, 1(1), 1-13. doi:10.4018/jitbag.2010120401Xueying Wang, Xiongwei Zhou, & Longbin Jiang. (2008). A method of business and IT alignment based on Enterprise Architecture. 2008 IEEE International Conference on Service Operations and Logistics, and Informatics. doi:10.1109/soli.2008.468649

Integration of e-business strategy for multi-lifecycle production systems

Internet use has grown exponentially on the last few years becoming a global communication and business resource. Internet-based business, or e-Business will truly affect every sector of the economy in ways that today we can only imagine. The manufacturing sector will be at the forefront of this change. This doctoral dissertation provides a scientific framework and a set of novel decision support tools for evaluating, modeling, and optimizing the overall performance of e-Business integrated multi-lifecycle production systems. The characteristics of this framework include environmental lifecycle study, environmental performance metrics, hyper-network model of integrated e-supply chain networks, fuzzy multi-objective optimization method, discrete-event simulation approach, and scalable enterprise environmental management system design. The dissertation research reveals that integration of e-Business strategy into production systems can alter current industry practices along a pathway towards sustainability, enhancing resource productivity, improving cost efficiencies and reducing lifecycle environmental impacts. The following research challenges and scholarly accomplishments have been addressed in this dissertation: Identification and analysis of environmental impacts of e-Business. A pioneering environmental lifecycle study on the impact of e-Business is conducted, and fuzzy decision theory is further applied to evaluate e-Business scenarios in order to overcome data uncertainty and information gaps; Understanding, evaluation, and development of environmental performance metrics. Major environmental performance metrics are compared and evaluated. A universal target-based performance metric, developed jointly with a team of industry and university researchers, is evaluated, implemented, and utilized in the methodology framework; Generic framework of integrated e-supply chain network. The framework is based on the most recent research on large complex supply chain network model, but extended to integrate demanufacturers, recyclers, and resellers as supply chain partners. Moreover, The e-Business information network is modeled as a overlaid hypernetwork layer for the supply chain; Fuzzy multi-objective optimization theory and discrete-event simulation methods. The solution methods deal with overall system parameter trade-offs, partner selections, and sustainable decision-making; Architecture design for scalable enterprise environmental management system. This novel system is designed and deployed using knowledge-based ontology theory, and XML techniques within an agent-based structure. The implementation model and system prototype are also provided. The new methodology and framework have the potential of being widely used in system analysis, design and implementation of e-Business enabled engineering systems

A conceptual model for EAI adoption in an e-government environment

The non-integrated nature of Local Government Authority (LGA) Information Systems (IS) is strongly associated with the inconsistency and duplication of data, reduction in data integrity and quality, and high operational and maintenance cost. The reason is that legacy IS within the LGAs are usually tailored to support particular business processes and functions and are as a consequence usually difficult to integrate. This gives rise to a strong need for an integrated architecture that facilitates reuse of existing applications and flexibly implementing business processes across the functional boundaries within the LGAs. This paper examines a potentially important area of IS integration in the United Kingdom (UK) LGAs through Enterprise Application Integration (EAI) technology. A review of the literature indicates that EAI has been a focal technology for several organisations in solving their integration problems. However, is new in the LGAs; thus research literature around it is limited. Yet the effect of IS integration using EAI technology remains under explored, as little research has been conducted to comprehend the LGAs perception of integration that influences their decisions and actions. The author demonstrates that it is of high importance to investigate this area within LGAs and result in research that contributes towards successful EAI adoption. Therefore, resulting in the development of a conceptual model that may be used to assist the government decision-making process for EAI adoption in an electronic Government (e-Government) environment

Towards interoperability through inter-enterprise collaboration architectures

Most enterprise architectures published so far are capable of generating reasonably good descriptive models for individual enterprises to enable integration, organization and synchronization of enterprise elements: organizational structure, business processes, information systems and technology infrastructure, among others. However, research in this field applied to the extended enterprise or inter-enterprise architectures that takes into account the growing trend towards complex collaborative environments is very scarce. In this sense, this article seeks to analyze, link and synthesize the researches that has addressed the disciplines of enterprise architecture and business collaboration, in order to identify possible future research needs from the conceptualization made.Vargas, A.; Boza Garcia, A.; Cuenca, L. (2011). Towards interoperability through inter-enterprise collaboration architectures. En On the Move to Meaningful Internet Systems: OTM 2011 Workshops. 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PhD thesis Universidad Jaume I de Castello (2007)Scheer, A., Schneider, K.: ARIS – Architecture of Integrated Information. Handbook on Architectures of Information Systems. International Handbooks on Information Systems 3, 605–623 (2006)ISO/CEN 19439. Enterprise integration - Framework for enterprise modelling.: International Organization for Standardization (2006)Stadtler, H., Kilger, C.: Supply Chain Management and advance planning. Concepts, Models, Sofware and Cases Studies. Springer, Heidelberg (2002)Alarcón, F., Ortiz, A., Alemany, M., Lario, F.: Planificación Colaborativa en un contexto de varias Cadenas de Suministro: ventajas y desventajas. In: VIII Congreso de Ingeniería de Organización, Leganés, pp. 857–866 (2004)Alarcón, F.: Desarrollo de una Arquitectura para la definición del proceso de Comprometer Pedidos en contextos de Redes de Suministro Colaborativas. Aplicación a una Red compuesta por Cadenas de Suministro en los Sectores Cerámico y del Mueble. 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Towards the development of the framework for inter sensing enterprise architecture

[EN] Inter-enterprise architecture (IEA) is a new concept that seeks to apply the tools and methodologies of enterprise architecture (EA) in a collaborative context, in order to model collaborative organizations in an inclusive manner. According to the main enterprise architectures proposed to this point, an EA should be conformed at least for a framework, a methodology and a modelling language. Sensing enterprise (SE) is an attribute of an enterprise or a network that allows it to react to business stimuli originating on the Internet. These fields have come into focus recently, and there is not evidence of the use of IEA for modelling a SE, while finding an interesting gap to work on. Thus, this paper proposes an initial framework for inter sensing enterprise architecture (FISEA), which seeks to classify, organize, store and communicate, at the conceptual level, all the elements for inter-sensing enterprise architectures and their relationships, ensuring their consistency and integrity. This FISEA provides a clear idea about the elements and views that create collaborative network and their inter-relationships, based on the support of Future Internet.This work was supported by the European Commission FP7 UNITE Project, through its Secondment Programme and the Universitat Politecnica de Valencia ADENPRO-PJP project (ref. SP20120703).Vargas, A.; Cuenca, L.; Boza, A.; Sacala, I.; Moisescu, M. (2016). Towards the development of the framework for inter sensing enterprise architecture. Journal of Intelligent Manufacturing. 27(1):55-72. https://doi.org/10.1007/s10845-014-0901-zS5572271Adaba, G., Rusu, L., & Mekawy, M. (2010). Business-IT alignment in trade facilitation: A case study. In organizational, business, and technological aspects of the knowledge society. Communications in Computer and Information. Science, 44(112), 146–154.Afsarmanesh, H., & Msanjila, S. (2008). Inter-organizational trust in VBEs. In L. Camarinha-Matos, H. Afsarmanesh, & M. Ollus (Eds.), Methods and tools for collaborative networked organizations (pp. 91–118). New York: Springer.Afsarmanesh, H., Camarinha-Matos, L., & Ermilova, E. (2008). VBE reference framework. In L. Camarinha-Matos, H. Afsarmanesh, & M. Ollus (Eds.), Methods and tools for collaborative networked organizations (pp. 35–68). New York: Springer.Arango, M., Londoño, J., & Zapata, J. (2010). Arquitectura empresarial- Una visión general. Revista Ingenierías Universidad de Medellín, 9(16), 101–111.Audy, J., Lehoux, N., & D’Amours, S. (2012). A framework for an efficient implementation of logistics collaborations. International Transactions in Operational Research, 19(5), 633–657.Boza, A., Cuenca, L., Poler, R., Michaelides, Z., & Systems, Enterprise Information. (2014). The interoperability force in the ERP field. Enterprise Information Systems,. doi: 10.1080/17517575.2013.866697Camarinha-Matos, L., & Afsarmanesh, H. (2005). Collaborative networks: A new scientific discipline. Journal of Intelligent Manufacturing, 16(4–5), 439–452.Camarinha-Matos, L., & Afsarmanesh, H. (2008). Collaborative networks: Reference modeling. New York: Springer.Camarinha-Matos, L., Afsarmanesh, H., & Ollus, M. (2008). ECOLEAD and CNO base concepts. In L. M. Camarinha-Matos, H. Afsarmanesh, & M. Ollus (Eds.), Methods and tools for collaborative networked organizations (pp. 35–68). New York: Springer.Chalmeta, R., & Grangel, R. (2003). ARDIN extension for virtual enterprise integration. The Journal of Systems and Software, 67(3), 141–152.Chen, D., Vallespir, B., & Doumeingts, G. (1997). GRAI integrated methodology and its mapping onto generic enterprise reference architecture and methodology. Computers in Industry, 33(2), 387–394.Choi, Y., Kang, D., Chae, H., & Kim, K. (2008). An enterprise architecture framework for collaboration of virtual enterprise chains. The International Journal of Advanced Manufacturing Technology, 35(11–12), 1065–1078.CIMOSA Asociation. (1996). CIMOSA Primer on key concepts, purpose and business value.Council of Supply Chain Management Professionals CSCMP. (2010). CSCMP. Glosary of terms. from http://cscmp.org/resources-research/glossary-terms . Accessed 9 February 2013Coutinho, C., Cretan, A., Ferreira, C., Ghodous, P., & Jardim-Goncalves, R. (2014). Service-based negotiation for advanced collaboration in enterprise networks. Journal of Intelligent Manufacturing,. doi: 10.1007/s10845-013-0857-4Cuenca, L. (2009). Marco arquitectónico para la propuesta IE-GIP. Extensión de la arquitectura CIMOSA. Aplicación a una empresa del sector cerámico. 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Towards a framework for inter-enterprise architecture to boost collaborative networks

A complete Inter-Enterprise Architecture should be conformed to a framework, a methodology and a modelling language. In this sense, this paper proposes an initial Framework for Inter-Enterprise Architecture (FIEA), which organizes, stores, classifies and communicates in a conceptual level the elements of the Inter-Enterprise Architecture (IEA) and their relationships, ensuring their consistency and integrity. This FIEA provides a clear picture about the elements and perspectives that make up the collaborative network and their inter-relationships, supported for technology base on the Internet for its inter-operation.This research has been carried out for the project “Sistema de ayuda a la toma de decisiones ante decisiones no programadas en la planificación jerárquica de la producción (ADENPRO-PJP)” Ref. SP20120703 Universitat Politècnica de València.Vargas, A.; Boza García, A.; Cuenca, L.; Ortiz Bas, Á. (2013). Towards a framework for inter-enterprise architecture to boost collaborative networks. En On the Move to Meaningful Internet Systems: OTM 2013 Workshop. Springer Verlag (Germany). 179-188. https://doi.org/10.1007/978-3-642-41033-8_26S179188Cuenca, L., Boza, A., Ortiz, A.: Enterprise Architecture Framework with Early Business/ICT Alignment for Extended Enterprises. In: Ortiz, Á., Franco, R.D., Gasquet, P.G. (eds.) BASYS 2010. IFIP AICT, vol. 322, pp. 11–18. Springer, Heidelberg (2010a)Vargas, A., Boza, A., Cuenca, L., Sacala, I.: Inter-Enterprise Architecture and Internet of the Future. In: Camarinha-Matos, L.M., Tomic, S., Graça, P. (eds.) DoCEIS 2013. IFIP AICT, vol. 394, pp. 25–32. Springer, Heidelberg (2013)Camarinha-Matos, L., Afsarmanesh, H.: Collaborative networks: Reference Modeling. Media, Springer Science + Business (2008)European Commission European Society and Media: Dygital Business Ecosystems. Office for Official Publications of the European Communities, Luxembourg (2007)Future Internet Enterprise Systems (FInES) Cluster: FInES Research Roadmap 2025, http://cordis.europa.eu/Vargas, A., Boza, A., Cuenca, L., Ortiz, A.: The importance of strategic alignment in enterprise collaboration. In: Prado-Prado, J.C. (ed.) Annals of Industrial Engineering 2012, pp. 1–8. Springer, London (2013)Henderson, J., Venkatraman, N.: Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal 32(1), 472–484 (1993)Vargas, A., Boza, A., Cuenca, L.: Lograr la alineación estratégica de negocio y las tecnologías de la información a través de Arquitecturas Empresariales: Revisión de la Literatura. 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Springer, Heidelberg (2011)Plaza, J., Burgos, J., Carmona, E.: Measuring Stakeholder Integration: Knowledge, Interaction and Adaptational Behavior Dimensions. Journal of Business Ethics 93, 419–442 (2010)Camarinha-Matos, L.M., Afsarmanesh, H.: Collaborative networks: A new scientific discipline, pp. 439–452 (2005)Afsarmanesh, H., Msanjila, S.: Inter-organizational trust in VBEs. In: Camarinha-Matos, L.M., Afsarmanesh, H., Ollus, M. (eds.) Methods and Tools for Collaborative Networked Organizations. Springer (2008)Mehandjiev, N., Grefen, P.: Dynamic business process formation for instant virtual enterprises, London (2010)Kosanke, K., Vernadat, F., Zelm, M.: CIMOSA: enterprise engineering and integration. Computers in Industry 40, 83–97 (1999)Chen, D., Vallespir, B., Doumeingts, G.: GRAI integrated methodology and its mapping onto generic enterprise reference architecture and methodology. Computers in Industry 33, 387–394 (1997)IFIP: GERAM: Generalised Enterprise Reference Architecture and Methodology. In: International Federation for Information Processing, http://dl.ifip.org/index.php/index/indexOrtiz, A., Lario, F., Ros, L.: Enterprise Integration—Business Processes Integrated Management: a proposal for a methodology to develop Enterprise Integration Programs. Computers in Industry 40, 155–171 (1999)Cuenca, L., Ortiz, A., Boza, A.: Business and IS/IT strategic alignment framework. In: Camarinha-Matos, L.M., Pereira, P., Ribeiro, L. (eds.) DoCEIS 2010. IFIP AICT, vol. 314, pp. 24–31. Springer, Heidelberg (2010b)THE OPEN GROUP: TOGAF, http://www.opengroup.org/togaf/Vesterager, J., T{\o}lle, M., Bernus, P.: VERA: Virtual Enterprise Reference Architecture. In: GMNBook, GLOBEMEN Final Plenary (2002)Chalmeta, R., Grangel, R.: ARDIN extension for virtual enterprise integration. The Journal of Systems and Software 67 (2003

Designing And Implementing An Online WebGIS-Based Decision Support System

This paper focuses on providing a market analysis solution through designing and implementing an online decision-support system (DSS) for businesses decision makers in Tobacco industry in China. The procedure makes use of data, information and software from Web based Geographical Information Systems (GIS) to generate online analysis, mapping and visualisation systems. These procedures are integrated and synchronised with market analysis techniques and customer relationship management (CRM) systems. By integrating these two techniques, a webGIS-based tobacco market information system is presented to demonstrate the significance of WebGIS in market analysis field. Specifically, to meet the needs of market practitioners (retailer, distributor and industry authority) in understanding the current market and sales performance, the system is designed and mainly consisted of four functional components: Communication and administration, Current market analysis, CRM (Client Relationship Management) and Sales/customer analysis, and Operational issues. From the system design and system usage perspectives, the illustration on the system architecture and the process of marketing information transmission reveals the benefits raised from this E-commerce tool to both the system users and service provider in marketing analysis. Based on this, the fusion of technology enhancement and marketing strategy in business process are called for and discussed