Spoken content retrieval: A survey of techniques and technologies

Speech media, that is, digital audio and video containing spoken content, has blossomed in recent years. Large collections are accruing on the Internet as well as in private and enterprise settings. This growth has motivated extensive research on techniques and technologies that facilitate reliable indexing and retrieval. Spoken content retrieval (SCR) requires the combination of audio and speech processing technologies with methods from information retrieval (IR). SCR research initially investigated planned speech structured in document-like units, but has subsequently shifted focus to more informal spoken content produced spontaneously, outside of the studio and in conversational settings. This survey provides an overview of the field of SCR encompassing component technologies, the relationship of SCR to text IR and automatic speech recognition and user interaction issues. It is aimed at researchers with backgrounds in speech technology or IR who are seeking deeper insight on how these fields are integrated to support research and development, thus addressing the core challenges of SCR

How collaborative innovation and co-creation can deliver value: a stakeholder approach

This project explores how collaborative innovation and co-creation between stakeholders can deliver value for firms. In today’s increasingly competitive and fast-changing global marketplace, firms must seek to develop more frequent and higher quality innovations (Ngugi et al, 2010). In addition, customers, employees and other stakeholders are demanding opportunities to co-create and collaborate with businesses more and more. As Ramaswamy (2010) comments: “Providers of products and services are challenged by customers who are increasingly informed, connected, networked and empowered. Customers, employees and stakeholders are demanding higher quality interactions and experiences from businesses and a deeper engagement in the value-creation and service delivery processes” (Ramaswamy, 2010, pp. 22). Given this increasing need to collaborate, innovate and co-create, firms need a better understanding of how they can engage in these activities in a way that maximises the value created for all stakeholders; this project, through exploratory, qualitative research interviews and a wide-ranging literature review, seeks to make a contribution in this area

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

The bridge of dreams::Towards a method for operational performance alignment in IT-enabled service supply chains

Concerns on performance alignment, especially on business-IT alignment, have been around for three decades. It is still considered to be one of the most important driving forces for business success, as well as one of the top concerns of many practitioners and organizational researchers. It is also found to be a major issue in two thirds of digital transformation projects. Many attempts from researchers in diverse disciplines have been made to tackle this issue. Unfortunately, they have been working separately and the research appears in various forms and names. This dissertation presents a piece of interdisciplinary research that focuses on identifying operational performance alignment issues, discovering and assessing their root causes with attention to the dynamics in operating IT-enabled service supply chain (SSC). It makes a modest contribution by providing a communication-centred instrument which can modularize complex SSC in terms of a hierarchically-structured set of services and analyze the performance causality between them. With a special focus on the impact of IT, it makes it possible to monitor and tune various performance issues in SSC. This research intends to provide a solution-oriented common ground where multiple service research streams can meet together. Following the framework proposed in this research, services, at different tiers of an SSC, are modelled with a balanced perspective on both business, technical service components and KPIs. It allows a holistic picture of service performances and interactions throughout the entire supply chain to be viewed through a different research lens and permits the causal impact of technology, business strategy, and service operations on supply chain performance to be unveiled

MAC-REALM: A video content feature extraction and modelling framework

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.A consequence of the ‘data deluge’ is the exponential increase in digital video footage, while the ability to find relevant video clips diminishes. Traditional text based search engines are no longer optimal for searching, as they cannot provide a granular search of the content inside video footage. To be able to search the video in a content based manner, the content features of the video need to be extracted and modelled into a content model, which can then act as a searchable proxy for the video content. This thesis focuses on the extraction of syntactic and semantic content features and content modelling, using machine driven processes, with either little or no user interaction. Our abstract framework design extracts syntactic and semantic content features and compiles them into an integrated content model. The framework integrates a four plane strategy that consists of a pre-processing plane that removes redundant data and filters the media to improve the feature extraction properties of the media; a syntactic feature extraction plane that extracts low level syntactic feature and mid-level syntactic features that have semantic attributes; a semantic relationship analysis and linkage plane, where the spatial and temporal relationships of all the content features are defined, and finally a content modelling stage where the syntactic and semantic content features are integrated into a content model. Each of the four planes can be split into three layers namely, the content layer, where the content to be processed is stored; the application layer, where the content is converted into content descriptions, and the MPEG-7 layer, where content descriptions are serialised. Using MPEG-7 standards to produce the content model will provide wide-ranging interoperability, while facilitating granular multi-content type searches. The framework is aiming to ‘bridge’ the semantic gap, by integrating the syntactic and semantic content features from extraction through to modelling. The design of the framework has been implemented into a prototype called MAC-REALM, which has been tested and evaluated for its effectiveness to extract and model content features. Conclusions are drawn about the research output as a whole and whether they have met the objectives. Finally, future work is presented on how concept detection and crowd sourcing can be used with MAC-REALM

Public management as a design-oriented professional discipline

While public management has become widely spoken of, its identity and character is not well-defined. Such disparity is an underlying problem in developing public management within academia, and in the eyes of practitioners. In this book, Michael Barzelay tackles the challenge of making public management into a true professional discipline. Barzelay argues that public management needs to integrate contrasting conceptions of professional practice. By pressing forward an expansive idea of design in public management, Barzelay formulates a fresh vision of public management in practice and outlines its implications for research, curriculum develop

A Process Model for the Integrated Reasoning about Quantitative IT Infrastructure Attributes

IT infrastructures can be quantitatively described by attributes, like performance or energy efficiency. Ever-changing user demands and economic attempts require varying short-term and long-term decisions regarding the alignment of an IT infrastructure and particularly its attributes to this dynamic surrounding. Potentially conflicting attribute goals and the central role of IT infrastructures presuppose decision making based upon reasoning, the process of forming inferences from facts or premises. The focus on specific IT infrastructure parts or a fixed (small) attribute set disqualify existing reasoning approaches for this intent, as they neither cover the (complex) interplay of all IT infrastructure components simultaneously, nor do they address inter- and intra-attribute correlations sufficiently. This thesis presents a process model for the integrated reasoning about quantitative IT infrastructure attributes. The process model’s main idea is to formalize the compilation of an individual reasoning function, a mathematical mapping of parametric influencing factors and modifications on an attribute vector. Compilation bases upon model integration to benefit from the multitude of existing specialized, elaborated, and well-established attribute models. The achieved reasoning function consumes an individual tuple of IT infrastructure components, attributes, and external influencing factors to expose a broad applicability. The process model formalizes a reasoning intent in three phases. First, reasoning goals and parameters are collected in a reasoning suite, and formalized in a reasoning function skeleton. Second, the skeleton is iteratively refined, guided by the reasoning suite. Third, the achieved reasoning function is employed for What-if analyses, optimization, or descriptive statistics to conduct the concrete reasoning. The process model provides five template classes that collectively formalize all phases in order to foster reproducibility and to reduce error-proneness. Process model validation is threefold. A controlled experiment reasons about a Raspberry Pi cluster’s performance and energy efficiency to illustrate feasibility. Besides, a requirements analysis on a world-class supercomputer and on the European-wide execution of hydro meteorology simulations as well as a related work examination disclose the process model’s level of innovation. Potential future work employs prepared automation capabilities, integrates human factors, and uses reasoning results for the automatic generation of modification recommendations.IT-Infrastrukturen können mit Attributen, wie Leistung und Energieeffizienz, quantitativ beschrieben werden. Nutzungsbedarfsänderungen und ökonomische Bestrebungen erfordern Kurz- und Langfristentscheidungen zur Anpassung einer IT-Infrastruktur und insbesondere ihre Attribute an dieses dynamische Umfeld. Potentielle Attribut-Zielkonflikte sowie die zentrale Rolle von IT-Infrastrukturen erfordern eine Entscheidungsfindung mittels Reasoning, einem Prozess, der Rückschlüsse (rein) aus Fakten und Prämissen zieht. Die Fokussierung auf spezifische Teile einer IT-Infrastruktur sowie die Beschränkung auf (sehr) wenige Attribute disqualifizieren bestehende Reasoning-Ansätze für dieses Vorhaben, da sie weder das komplexe Zusammenspiel von IT-Infrastruktur-Komponenten, noch Abhängigkeiten zwischen und innerhalb einzelner Attribute ausreichend berücksichtigen können. Diese Arbeit präsentiert ein Prozessmodell für das integrierte Reasoning über quantitative IT-Infrastruktur-Attribute. Die grundlegende Idee des Prozessmodells ist die Herleitung einer individuellen Reasoning-Funktion, einer mathematischen Abbildung von Einfluss- und Modifikationsparametern auf einen Attributvektor. Die Herleitung basiert auf der Integration bestehender (Attribut-)Modelle, um von deren Spezialisierung, Reife und Verbreitung profitieren zu können. Die erzielte Reasoning-Funktion verarbeitet ein individuelles Tupel aus IT-Infrastruktur-Komponenten, Attributen und externen Einflussfaktoren, um eine breite Anwendbarkeit zu gewährleisten. Das Prozessmodell formalisiert ein Reasoning-Vorhaben in drei Phasen. Zunächst werden die Reasoning-Ziele und -Parameter in einer Reasoning-Suite gesammelt und in einem Reasoning-Funktions-Gerüst formalisiert. Anschließend wird das Gerüst entsprechend den Vorgaben der Reasoning-Suite iterativ verfeinert. Abschließend wird die hergeleitete Reasoning-Funktion verwendet, um mittels “What-if”–Analysen, Optimierungsverfahren oder deskriptiver Statistik das Reasoning durchzuführen. Das Prozessmodell enthält fünf Template-Klassen, die den Prozess formalisieren, um Reproduzierbarkeit zu gewährleisten und Fehleranfälligkeit zu reduzieren. Das Prozessmodell wird auf drei Arten validiert. Ein kontrolliertes Experiment zeigt die Durchführbarkeit des Prozessmodells anhand des Reasonings zur Leistung und Energieeffizienz eines Raspberry Pi Clusters. Eine Anforderungsanalyse an einem Superrechner und an der europaweiten Ausführung von Hydro-Meteorologie-Modellen erläutert gemeinsam mit der Betrachtung verwandter Arbeiten den Innovationsgrad des Prozessmodells. Potentielle Erweiterungen nutzen die vorbereiteten Automatisierungsansätze, integrieren menschliche Faktoren, und generieren Modifikationsempfehlungen basierend auf Reasoning-Ergebnissen

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history