Human Centered Design for Development

This paper describes the challenges faced in ICTD by reviewing the lessons learned from a project geared at improving the livelihood of marginal farmers in India through wireless sensor networks. Insufficient user participation, lack of attention to user needs, and a primary focus on technology in the design process led to unconvinced target users who were not interested in the new technology. The authors discuss benefits that ICTD can reap from incorporating human-centered design (HCD) principles such as holistic user involvement and prototypes to get buy-in from target users and foster support from other stakeholders and NGOs. The study’s findings suggest that HCD artifacts can act as boundary objects for the different internal and external actors in development projects

An overview of research on human-centered design in the development of artificial general intelligence

Abstract: This article offers a comprehensive analysis of Artificial General Intelligence (AGI) development through a humanistic lens. Utilizing a wide array of academic and industry resources, it dissects the technological and ethical complexities inherent in AGI's evolution. Specifically, the paper underlines the societal and individual implications of AGI and argues for its alignment with human values and interests. Purpose: The study aims to explore the role of human-centered design in AGI's development and governance. Design/Methodology/Approach: Employing content analysis and literature review, the research evaluates major themes and concepts in human-centered design within AGI development. It also scrutinizes relevant academic studies, theories, and best practices. Findings: Human-centered design is imperative for ethical and sustainable AGI, emphasizing human dignity, privacy, and autonomy. Incorporating values like empathy, ethics, and social responsibility can significantly influence AGI's ethical deployment. Talent development is also critical, warranting interdisciplinary initiatives. Research Limitations/Implications: There is a need for additional empirical studies focusing on ethics, social responsibility, and talent cultivation within AGI development. Practical Implications: Implementing human-centered values in AGI development enables ethical and sustainable utilization, thus promoting human dignity, privacy, and autonomy. Moreover, a concerted effort across industry, academia, and research sectors can secure a robust talent pool, essential for AGI's stable advancement. Originality/Value: This paper contributes original research to the field by highlighting the necessity of a human-centered approach in AGI development, and discusses its practical ramifications.Comment: 20 page

Modeling the human centered design adoption through HCI capability / Rogayah Abdul Majid

The Human Centered Design (HCD) approach rooted in the semi-scientific field of ergonomics was introduced into the software development process to increase the software usability and quality by focusing on the software use and applying human factors/ergonomics and usability knowledge and techniques. In the progress the Human Centered Software Engineering (HCSE) was developed more than a decade ago. HCSE is the framework for integrating the human centered design philosophy and usability engineering into traditional systems development method. Despite its importance, HCD adoption among software practitioners remains low, as reflected in the result of the preliminary study conducted among the Malaysian software development organizations. This research argues that to encourage the HCD adoption among software practitioners a path for HCD adoption needs to be prescribed. This research also argues that an organizational approach and not individual advocates of human-centered design must be used to facilitate the adoption of HCD in systems development. Following this argument of this research embarks on the strategizing of HCD adoption through the development of an adoption model that can inform the readiness of adopting HCD based on technological and organizational capability. The research was carried out in three phases

Integrating a Human-Centered Design Approach in a Human Trafficking Hackathon

Human trafficking is a global epidemic that results in grave violations of human rights for approximately 24.9 million people worldwide. The National Academy of Engineering states human-centered design is appropriate for addressing Grand Challenges; thus, the fact that human trafficking intersects with multiple UN agencies and sustainable development goals signifies the need for holistic, interdisciplinary approaches to this global epidemic. Design thinking supports the development of diverse ideas, which are critical for innovation. In this paper, we describe a university-wide event that applied a human-centered design approach to the problem of human trafficking. In this paper, we describe a human to develop potential solutions in mitigating/ending the crime of human trafficking. We organized a university event, inviting experts, faculty, students, staff, and the interested local community to demonstrate that higher education institutions can have an impactful role on human trafficking and potentially effect change. While previous hackathons utilize existing datasets, this was a novel approach in that no data was formally provided to the student teams. The human-centered design approach was successful in facilitating innovation. In addition, the diversity of majors and student team mentors were important in the variety of socio-technical solutions developed by the student teams

Integrating Human-Computer Interaction Development into the Systems Development Life Cycle: A Methodology

Incorporating a human computer interaction (HCI) perspective into the systems development life cycle (SDLC) is necessary to information systems (IS) success and, in turn, to the success of businesses. However, modern SDLC models are based more on organizational needs than human needs. The human interaction aspect of an information system is usually considered far too little (only the screen interface) and far too late in the IS development process (only at the design stage). Thus, often a gap exists between satisfying organizational needs and supporting and enriching human users. This problem can be addressed by carefully integrating HCI development into the SDLC process to achieve a truly human-centered IS development approach. This paper examines the roles of HCI in systems development, justifies the importance of considering HCI through out the entire systems development life cycle, presents a methodology for human-centered IS development, and demonstrates how to apply this methodology to develop human-centered information systems

The strategic value of ergonomics for companies

The discipline of ergonomics studies the interaction between man and the designed technical and organizational environment. In product ergonomics, this knowledge is used to develop user-friendly products and in production ergonomics to design human-friendly (production) processes. Beside social goals, ergonomics can contribute to economic goals of an organization. With user-friendly products, a company can deliver benefits to its customers, which exceed those of competing products. With human-friendly production processes, a company can increase labor productivity and consequently can reach important cost-reductions. The growing consciousness of the importance of humans (customers and workers) for the success of organizations, implies that ergonomics can have a strategic value for the management of organizations. In this paper a model is presented how ergonomics can be integrated in the decision-making and design processes of organizations, and examples are given to show possible business benefits.Competitive advantage, labor productivity, human centered design, product development, process development

Evaluation of the game development process of a location-based mobile game

There is a growing interest of government bodies and NGOs in using (serious) video games in awareness campaigns. Until now, however, little was known on how to set up such a campaign so as to effectively cater to the needs of different stakeholders including the target audience. Hence designing, developing and translating a game for educational purposes whilst balancing between fun and learning is a complex process, this paper aims to evaluate this by presenting a methodological framework for involving stakeholders in the design and development of a game-based awareness campaign based on a user-centered software design methodology and assesses its effectiveness in a concrete use case: the development of the location-based mobile game City Jam. The goal was to develop a game-based road safety campaign to confront adolescents with road traffic situations with the aim to positively influence road safety attitude and behavior. Mobile technologies offer new opportunities to embed digital game based learning by in different contexts. Given the nature of the road safety campaign, a location-based game format was chosen, aiming to facilitate learning by means of an extended three-way interaction (human interaction, game and context). Different user-centered design methods were deployed throughout several phases of the game development process: In phase one (the opportunity identification) a literature review was performed to investigate relevant fields for the game’s goal. In phase two (the game concept development) expert interviews and a focus groups were conducted with relevant stakeholders and in phase three (the game concept design) co-design sessions and a focus group resulted in a game design document. In phase four (game development and testing) the beta version of City jam was developed and tested in an iterative field testing design and resulted in the final game. Results obtained throughout the game development process provided us the opportunity to evaluate several major aspects. Firstly the impact of stakeholder involvement on the different phases of the design process and the final product resulted in a game that was tailored to the preferences and needs of the target group. Secondly translating the game concept into practice, such as game elements, proposed educational game elements, were evaluated based on the usability, playability principles and social and technological aspects. Benefits and challenges of user-centered design methods are discussed and how budget constraints and differing desired outcomes of different stakeholders challenge but also enrich the process

“There’s Nothing Wrong with Fun”: Unpacking the Tensions and Challenges of Human Centered Design for Learning with Pre-Service Teachers

Research into practices of making within formalized education has primarily focused on K12 settings, inservice teachers in professional development, and pre-service teachers facilitating a maker experience for K12 students. Less is known about the professionalizing impact making and human centered design can have on pre-service teachers, especially in relation to how or if the experience deepens their understanding of content, pedagogy and human centered design. This study traces a group of pre-service social science teachers’ development of a meme generator to support learning history. By studying their process from inception to conclusion, we found students were less inclined to engage in deep thinking about their content and the teaching of that content in favor of a fun-focused approach to their prototype which they asserted both connected with history lovers and solved the problem of “boring content.” We then theorize that students’ limited amount of pedagogical knowledge, limited exposure to human centered design, and a lack of course scaffolds contributed to an echo-chamber which limited students’ ability to cultivate the empathy inherent in prototyping and making. Finally we outline the instructional implications for using human centered design with preservice teachers and describe the course maker project redesigns this study prompted

Human Factors in the Development of the Mobile Extreme Environment Research Station (MEERS) Mission Control System (MCS)

The developers for the MEERS MCS were required to develop a novel interface for their product. During the development of the MCS, analytical human factors methods and display principles were implemented to create the user interface. The methods and principles were also used so the MCS had a user centered design. The MCS went through several iterations of design. This presentation discusses the development process of the MEERS MCS from a human factors standpoint

Empowering Surabaya Creative Communities and Start-Ups through Human-Centered Design

Objective - Creative communities have the potential to increase a city�s social, economic, and touristic values. Despite their evident existence in Surabaya, these communities lack support in terms of public spaces and exhibition facilities with suitable designs that could accommodate their unique activities and communicate their aspirations to the public. This research-design project aims to prove the social and economic benefits of the human-centered design process by implementing various human-centered design approaches in the interior design of creative community spaces (CCS) so that they can accommodate the unique activities of existing creative communities and serve as assembly points for entrepreneurial or start-up groups. Methodology/Technique � Two teams of interior designers were tasked to design a community space and exhibition facility for two creative communities in Surabaya. A combined method based on different human-centered design approaches of applied ethnography, participatory design, co-design, contextual design, emphatic design, and lead user approach was conducted through six stages of design process consisting of: Empathize, Point of View, Define, Ideate, Prototype, and Test. Findings & Novelty - The results of this research-design project are novel designs of community co-working spaces and exhibition facilities based on the unique human values, hobbies, and characteristics of the creative community that proved the social and economic benefits of human-centered design in the practice of interior design. Through the design of the creative community spaces yielded, interior and building designers can promote the activities and aspirations of existing creative communities such that they may, in turn, contribute to the development of Surabaya�s social, economic, and touristic values