Human Factors in Agile Software Development

Through our four years experiments on students' Scrum based agile software development (ASD) process, we have gained deep understanding into the human factors of agile methodology. We designed an agile project management tool - the HASE collaboration development platform to support more than 400 students self-organized into 80 teams to practice ASD. In this thesis, Based on our experiments, simulations and analysis, we contributed a series of solutions and insights in this researches, including 1) a Goal Net based method to enhance goal and requirement management for ASD process, 2) a novel Simple Multi-Agent Real-Time (SMART) approach to enhance intelligent task allocation for ASD process, 3) a Fuzzy Cognitive Maps (FCMs) based method to enhance emotion and morale management for ASD process, 4) the first large scale in-depth empirical insights on human factors in ASD process which have not yet been well studied by existing research, and 5) the first to identify ASD process as a human-computation system that exploit human efforts to perform tasks that computers are not good at solving. On the other hand, computers can assist human decision making in the ASD process.Comment: Book Draf

Empirical Investigation on Agile Methods Usage: Issues Identified from Early Adopters in Malaysia

Agile Methods are a set of software practices that can help to produce products faster and at the same time deliver what customers want. Despite the benefits that Agile methods can deliver, however, we found few studies from the Southeast Asia region, particularly Malaysia. As a result, less empirical evidence can be obtained in the country making its implementation harder. To use a new method, experience from other practitioners is critical, which describes what is important, what is possible and what is not possible concerning Agile. We conducted a qualitative study to understand the issues faced by early adopters in Malaysia where Agile methods are still relatively new. The initial study involves 13 participants including project managers, CEOs, founders and software developers from seven organisations. Our study has shown that social and human aspects are important when using Agile methods. While technical aspects have always been considered to exist in software development, we found these factors to be less important when using Agile methods. The results obtained can serve as guidelines to practitioners in the country and the neighbouring regions

Human Psychology Factors Influencing Agile Team Autonomy in Post-Pandemic Remote Software Organizations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment. The role of human psychological factors on Agile project delivery success has been largely neglected or superficially covered in extant literature. The purpose of this research study was to study the influence of key human psychological factors on emergence of Agile team autonomy that leads to Agile project success in software organizations. The findings will help Information Systems researchers and practitioners in proactively identifying and addressing human psychology factors challenges to achieve successful delivery of innovative products using Agile Scrum methodology. Using an online survey instrument, the study sampled 137 software professionals from US software companies with experience in the Agile Scrum role of Team Member. The quantitative data generated was analyzed using multiple linear regression. The relationship between the independent variables – the human psychology factors pertaining to Leadership Style, Organization Structure, HR Practices and Stakeholder Engagement and the dependent variable - Agile team autonomy is explained through multiple linear regression. As multiple items are linked to variables, the statistical analysis was performed using the median scores for each variable. One-way ANOVA and Pearson’s correlation coefficient were used to demonstrate the existence (or nonexistence) of relationships between variables. Finally, an empirical model relating the human psychology factor variables and the dependent variable of Agile team autonomy was constructed for the population

Human factors that influence the success of Agile Projects

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Marketing IntelligenceProject management, when based on agile methodologies, has brought improvements in the success rate in software development projects in recent years, contributing to the improvement of service quality and boosting motivation and productivity in their teams. Thus, it is important to understand what people face when managing projects, using agile methodologies. This study suggests a revised model for assessing the impact of human variables that affect the success of agile methodology in a project management context based on the DeLone & McLean IS Success Model. Our model combines three human factors including collaboration quality as independent variable and agile mindset and agile coach as moderators between the relationship of user satisfaction and individual performance. The motivation of this research is to gain a better understanding of the factors that can influence the achievement of successful agile project management, taking into consideration the factors related with individual performance. The results of a SEM-PLS analysis of 201 professional respondents indicate that "user satisfaction" and "individual performance" are the two most important elements in the success of agile software development projects. Managers and teams will be able to set priorities and improve project outcomes by recognizing which aspects are crucial for success. We discuss this topic, the limitations of the research, and possible paths for future studies

How human aspects impress Agile software development transition and adoption

Many software companies are interested in using Agile methods in their software projects. Contrary to traditional software development methods, Agile methods are people oriented. This fact shows the significant role of individuals in these methods. Increasing prevalence of Agile methods forces software companies to consider people related factors as critical issues in adoption and transition to Agile methods and practices. This article focused on human aspects of Agile transformation process by conducting a Grounded Theory study involving 32 Agile experts. The main contribution of this article is identification and classification of diverse human aspects of Agile transformation process. Analyzing collected data showed that human aspects of Agile transformation process can be classified in several categories. While some of them are impediments to change, some others act as change accelerators. At the same time people’s perceptions about change process and incentive factors can shape and form human aspects during the Agile transformation process. Each of these categories encompasses its own factors which have negative or positive effect on change process

The hidden pitfalls of Kanban in software development

ABSTRACT: Objectives of the Study: The objective of this thesis is to explore the hidden pitfalls of Kanban in software development. The aim is to discover the reasons behind the pitfalls and actions that nourish Kanban's failure. Academic background and methodology: Software development industry has been shifting towards more iterative, responsive and people-oriented development methods, which present the values of lean and agile thinking. Being characterized as the antidote for bureaucracy, the shift towards agile development methodologies has been one of the most significant factors affecting the software industry. Kanban as an agile change management framework has been perceived as the fairy godmother of software development making the reasons behind struggling Kanban projects particularly interesting. Thesis interviews five agile experts in the software development and studies their experiences of unsuccessful Kanban implementations. Emphasis is given to similar experiences and perceptions on how Kanban fails to redeem its value proposition. Findings: The primary finding of the study is that an organization that is unable to change its mindset to support Kanban is a pitfall affecting the whole project, inevitably causing Kanban to fail. This is a challenge that all agile methods have in common. Agile can flourish only when agile values are being appreciated. The secondary finding is that many software teams claiming to be using Kanban have implemented only a shallow imitation of the real method thus creating a superficial implementation, which prevents achieving Kanban induced benefits. Thus, creating a superficial implementation, which prevents achieving Kanban induced benefits. Furthermore, the erroneous human interpretation of what Kanban really is and how to apply it correctly is a key factor contributing to the emerge of the pitfalls. Keywords: Kanban, software development, pitfall, agile, change management, framewor

Teams in agile software development: Design principles and examination of human factors

In response to new customer requirements, market dynamics, mergers, and technological innovation, modern software development organizations are adopting agile software development (ASD). Yet, the simple adoption of agile methods such as Scrum or eXtreme programming does not automatically result in a very agile team. While we understand the introduction and adoption of ASD from a methodical perspective, we have yet to explore design principles that guide methodical extensions of ASD, and we need to learn more about the human factors that influence software development teams. This thesis presents four studies. Studies 1 and 2 investigate the methodical extension of ASD by identifying design principles from secondary data. Study 1 extends ASD with processes and practices from user-centered design. Study 2 investigates early activities that precede development activities. The thesis also investigates human factors of agile software development in studies 3 and 4. Study 3 compares teams along their extents of agility in order to identify influential factors using a multicase study design. Study 4 tests the effects of emotional contagion in virtual software development teams using a large dataset from an open source software repository. Thus, this thesis makes two primary contributions. First, it develops design principles for methodical extensions of ASD; second, it contributes to the human factors that influence software development teams. Managers also receive guidance on the improvement of ASD in their organization

Human factors and cultural influences in implementing agile philosophy and agility in global software development

As software becomes increasingly important to all aspects of industry, developers should be encouraged to adopt best practice and hence improve the quality of the processes used, and achieve targets relating to time, budget and quality. In the software industry, several software methodologies have been used to address software development problems; however some of these processes may be too bureaucratic. The Agile Alliance formed in 2001, sought to address this problem; accordingly, they developed a manifesto and twelve principles, to which all agile software methods adhere. The purpose of the manifesto and its principles is to uncover better ways of developing software. Agile software development methods seem to address the software development industry’s need for more agile processes that are responsive to changes during software development. Agile values and principles require a major cultural change for software managers, e.g. collective team responsibility and self-organisation, especially in large organisations with a strong culture of planning and centralised power. In large global organisations, this issue is likely to be exacerbated by cultural diversity. The objective of this thesis is to analyse the possibility, of using agile methods or practices in different cultures, and study what changes are required, to adapt agile approaches to different global application development issues. The study found that certain agile practices can be useful in different cultures and some practices required major cultural adaptation. A study of suitable practices for different cultures such as Australia, India and the United Kingdom and the associated suggested changes required are the main areas of study. Human factors have been identified by researchers and practitioners to impact on software development projects. Similarly, cultural differences may also be influential in a global market. The principles of agile software development focus on iterative adaptation and improvement of the activities of individual software development teams to increase effectiveness. This research programme focused specifically on national culture based on Hofstede’s cultural dimensions, Hall’s cultural dimensions and the relationships between different aspects of national culture and the implementation of agile methods. To investigate this aspect of software development, a set of cultural dimensions and consolidated cultural agile attributes were developed, that are considered necessary for implementing agile methods. Based on relevancy, cultural dimensions such as Individualism/Collectivism, Power distance index, Uncertainty avoidance index, Time and Context were selected and studied. Some of cultural agile attributes studied include Transparency, Dedicated team, Decision making, Tolerance for change, Time keeping and Authoritative. This set was identified from a literature review on culture for agile methods, a detailed analysis of relevant commonly used agile methods and from feedback from agile experts. This thesis involves qualitative interviews conducted in Australia, India, and the UK using an interpretive paradigm and aims to identify cultural dimensions to implement agile methods in the software engineering community. The results of this research programme provide an analytical comparative framework for implementing agile methods in different cultures, and insight into how cultural differences may affect a software project and how these challenges can be addressed through agile principles

Role of Human Factors in Software Engineering

Human factors play a very essential role in software engineering. Human factors must be included in a decent safety management system and can be inspected in a comparable method to any additional risk control system. But, in the last decade, human factors have been disregarded in the fields of software engineering and in the later stages of development as well. Moreover, this area has been overlooked by the scholars and researchers as compared to the other fields of business in which their most concern is with the customers. Moving from the pre-planned to the agile process of development, there is going to be further involvement of human factors according to researchers. This research will find out why Human Factors is essential in Software Engineering. Also, it will determine and apply the data and information regarding the human behaviors, limitations, abilities and characteristics in designing the systems, tools, tasks and active human use