Supporting decision making process with "Ideal" software agents: what do business executives want?

According to Simon’s (1977) decision making theory, intelligence is the first and most important phase in the decision making process. With the escalation of information resources available to business executives, it is becoming imperative to explore the potential and challenges of using agent-based systems to support the intelligence phase of decision-making. This research examines UK executives’ perceptions of using agent-based support systems and the criteria for design and development of their “ideal” intelligent software agents. The study adopted an inductive approach using focus groups to generate a preliminary set of design criteria of “ideal” agents. It then followed a deductive approach using semi-structured interviews to validate and enhance the criteria. This qualitative research has generated unique insights into executives’ perceptions of the design and use of agent-based support systems. The systematic content analysis of qualitative data led to the proposal and validation of design criteria at three levels. The findings revealed the most desirable criteria for agent based support systems from the end users’ point view. The design criteria can be used not only to guide intelligent agent system design but also system evaluation

Integration of decision support systems to improve decision support performance

Decision support system (DSS) is a well-established research and development area. Traditional isolated, stand-alone DSS has been recently facing new challenges. In order to improve the performance of DSS to meet the challenges, research has been actively carried out to develop integrated decision support systems (IDSS). This paper reviews the current research efforts with regard to the development of IDSS. The focus of the paper is on the integration aspect for IDSS through multiple perspectives, and the technologies that support this integration. More than 100 papers and software systems are discussed. Current research efforts and the development status of IDSS are explained, compared and classified. In addition, future trends and challenges in integration are outlined. The paper concludes that by addressing integration, better support will be provided to decision makers, with the expectation of both better decisions and improved decision making processes

Engineering Agent Systems for Decision Support

This paper discusses how agent technology can be applied to the design of advanced Information Systems for Decision Support. In particular, it describes the different steps and models that are necessary to engineer Decision Support Systems based on a multiagent architecture. The approach is illustrated by a case study in the traffic management domain

Research Directions in Information Systems for Humanitarian Logistics

This article systematically reviews the literature on using IT (Information Technology) in humanitarian logistics focusing on disaster relief operations. We first discuss problems in humanitarian relief logistics. We then identify the stage and disaster type for each article as well as the article’s research methodology and research contribution. Finally, we identify potential future research directions

An Approach to Agent-Based Service Composition and Its Application to Mobile

This paper describes an architecture model for multiagent systems that was developed in the European project LEAP (Lightweight Extensible Agent Platform). Its main feature is a set of generic services that are implemented independently of the agents and can be installed into the agents by the application developer in a flexible way. Moreover, two applications using this architecture model are described that were also developed within the LEAP project. The application domain is the support of mobile, virtual teams for the German automobile club ADAC and for British Telecommunications

Smart Home and Artificial Intelligence as Environment for the Implementation of New Technologies

The technologies of a smart home and artificial intelligence (AI) are now inextricably linked. The perception and consideration of these technologies as a single system will make it possible to significantly simplify the approach to their study, design and implementation. The introduction of AI in managing the infrastructure of a smart home is a process of irreversible close future at the level with personal assistants and autopilots. It is extremely important to standardize, create and follow the typical models of information gathering and device management in a smart home, which should lead in the future to create a data analysis model and decision making through the software implementation of a specialized AI. AI techniques such as multi-agent systems, neural networks, fuzzy logic will form the basis for the functioning of a smart home in the future. The problems of diversity of data and models and the absence of centralized popular team decisions in this area significantly slow down further development. A big problem is a low percentage of open source data and code in the smart home and the AI when the research results are mostly unpublished and difficult to reproduce and implement independently. The proposed ways of finding solutions to models and standards can significantly accelerate the development of specialized AIs to manage a smart home and create an environment for the emergence of native innovative solutions based on analysis of data from sensors collected by monitoring systems of smart home. Particular attention should be paid to the search for resource savings and the profit from surpluses that will push for the development of these technologies and the transition from a level of prospect to technology exchange and the acquisition of benefits.The technologies of a smart home and artificial intelligence (AI) are now inextricably linked. The perception and consideration of these technologies as a single system will make it possible to significantly simplify the approach to their study, design and implementation. The introduction of AI in managing the infrastructure of a smart home is a process of irreversible close future at the level with personal assistants and autopilots. It is extremely important to standardize, create and follow the typical models of information gathering and device management in a smart home, which should lead in the future to create a data analysis model and decision making through the software implementation of a specialized AI. AI techniques such as multi-agent systems, neural networks, fuzzy logic will form the basis for the functioning of a smart home in the future. The problems of diversity of data and models and the absence of centralized popular team decisions in this area significantly slow down further development. A big problem is a low percentage of open source data and code in the smart home and the AI when the research results are mostly unpublished and difficult to reproduce and implement independently. The proposed ways of finding solutions to models and standards can significantly accelerate the development of specialized AIs to manage a smart home and create an environment for the emergence of native innovative solutions based on analysis of data from sensors collected by monitoring systems of smart home. Particular attention should be paid to the search for resource savings and the profit from surpluses that will push for the development of these technologies and the transition from a level of prospect to technology exchange and the acquisition of benefits