Enabling Multichannel Participation Through ICT Adaptation

Online deliberation invests significant sums in priorities co-decided by inhabitants, and is mostly relegated to small and non-influential experiments. There is a gap between ICT solutions and participatory initiatives. E-participation is a broad, undefined space of opportunities that needs to be operationalized to prove if the many theoretical exercises emphasizing on the potential of ICT in increasing deliberative quality of participatory processes and security, are realistic or not. The EMPATIA platform seeks to radically enhance inclusiveness and impact of participatory budgeting processes in increasing multichannel citizen participation by designing, evaluating and making publicly available an advanced ICT platform for participatory budgeting. EMPATIA takes advantage of the fact that it surrounds an established and widespread social practice with clear and adaptable principles recognized worldwide, alongside a community of practitioners and researchers, and ICT tools, which only need to be adapted, refined and integrated into an adequate PB platform

Empowering citizens towards the co-creation of sustainable cities

Urban ecosystems are becoming one of the most potentially attractive scenarios for innovating new services and technologies. In parallel, city managers, urban utilities and other stakeholders are fostering the intensive use of advanced technologies aiming at improving present city performance and sustainability. The deployment of such technology entails the generation of massive amounts of information which in many cases might become useful for other services and applications. Hence, aiming at taking advantage of such massive amounts of information and deployed technology as well as breaking down the potential digital barrier, some easy-to-use tools have to be made available to the urban stakeholders. These tools integrated in a platform, operated directly or indirectly by the city, provide a singular opportunity for exploiting the concept of connected city whilst promoting innovation in all city dimensions and making the co-creation concept a reality, with an eventual impact on government policies.This work would not have been possible without the contribution of the OrganiCity team, which has been partially funded by the European Union, under the grant agreement No. 645198 of the Horizon 2020 research and innovation program

INTERNET ENABLED PUBLIC SERVICES AS A DRIVER OF ECONOMIC GROWTH -CASE STUDY ECROATIA 2006 -

The Barcelona European Council called on the European Commission to draw up an eEurope Action Plan in order to widespread penetration of ICT, as powerful driver of growth and employment. Availability of modern on-line public services through e-Government, e-Learning, e-Health and e-Business is to be secured by the Action Plan. The eEurope 2005 is succeeding eEurope 2002 Action Plan which comprises four separate but interlinked tools: policy measures, exchange of good practices, monitoring and benchmarking and overall co ordination of existing policies. Croatia is candidate for accession to EU by 2009, which means that Croatian Government has to implement eEurope Action plan 2005 and Commission\u27s new strategic framework, i2010 - European Information Society 2010. In first part of the paper authors are presenting overall framework of eEurope Action Plan 2005 as well i2010 strategic framework. For the purposes of the paper, authors have conducted a research availability of on-line public services through government, e-Learning, e-Health and e-Business in Croatia 2006.The results of the survey has been benchmarked to the results of similar surveys in New Europe countries

E-government and digital inclusion

LEFIS organized a meeting in July 2007 in Jaca (Spain) to discuss the status and the perspectives of e-Government especially applied to the legal aspects of society. As it is known the potential benefits of e-Government are numerous and they include greater efficiency, improved public services, enhanced engagement with citizens. Yet progress has been relatively slow, particularly when compared with other sectors such as e-Commerce. From the presentations of some experiences focused in particular on digital divide, e-Participation, form of government, role of citizens, planning methodology in proposing solutions for citizens, the book highlights some problems and solutions to help overcome barriers

Smart Grid for the Smart City

Modern cities are embracing cutting-edge technologies to improve the services they offer to the citizens from traffic control to the reduction of greenhouse gases and energy provisioning. In this chapter, we look at the energy sector advocating how Information and Communication Technologies (ICT) and signal processing techniques can be integrated into next generation power grids for an increased effectiveness in terms of: electrical stability, distribution, improved communication security, energy production, and utilization. In particular, we deliberate about the use of these techniques within new demand response paradigms, where communities of prosumers (e.g., households, generating part of their electricity consumption) contribute to the satisfaction of the energy demand through load balancing and peak shaving. Our discussion also covers the use of big data analytics for demand response and serious games as a tool to promote energy-efficient behaviors from end users

Digital Government Stage Evaluation in Population and Civil Registry Office (Disdukcapil) of Kutai Kartanegara Regency

Recent developments show scholars argue that when electronic government systems reach certain stages, they will develop into Digital Government. However, studies on Digital Government evaluation, especially in the Indonesian context, are still few. With that in mind, this article aims to describe the maturity of the digital government system in the Population and Civil Registry Office (Disdukcapil) of the Kutai Kartanegara Regency. It is based on the assumption that Disdukcapil has successfully implemented electronic government, as proven by their multiple recognitions and can be considered at the digital government stage. Field observation and in-depth interviews with key informants are employed to collect the relevant data. All the data are then analyzed qualitatively, and then it uses digital government evolution variables developed by Janowski (2015) to determine the stage of Disdukcapil digital government. The result shows that within a four-stage maturity level, the digital government of Disdukcapil of Kutai Kartanegara Regency has reached the third stage, based on the fulfilment of each stage's variables. It is hoped that this study can contribute to Digital Government studies in Indonesi

Disruptive Technology: Approaches to Escape a Discontinuous Environment

Disruptive technologies have erased and continue to extinct previously successful industries. Scholars’ studies consider ICT as a major cause for various industries, as, e.g., analogue photography, typewriters, VHS-cassettes and so on. They have become obsolete as its effect. Despite the creation of new industries at the same time, the environment for old industries results frequently in obsolescence. Especially, as research tends to hold, impact on organisations increases, when new technologies effectuate an additional shift in consumer behaviour. Opportunities for established firms become likely discontinuous then. The replication industry of optical discs is a specific industry sector within the wider Home Entertain-ment Industry manufacturing the present dominant design of the physical mass product, DVD and CD. However, ICT-based dematerialised, virtual products threaten the replication industry’s future, which may become obsolete, since more and more consumers adopt virtual downloads as their preference. This paper studies the approaches of selected industry’s incumbents to be innovative themselves to escape their emergent disruptive environment. Based on primary and secondary research, it addresses their adopted opportunities of accessing new growth paths through extended technology management and the development of a future-oriented direction by additional technologies and augmented services to escape the environment of decline and exit. The purpose of the underlying long-term research is to study, how do replicators (as an example for declining industries) respond to the threat of disruptive innovation and whether their (strategic) behaviour may serve as a model for other industries facing similar scenarios. This research is undertaken qualitatively using a single case study from which excerpts are presented. The present findings provide evidence that after a long time of reluctance, replicators have started to develop further resources and capacities to identify new and additional ways supporting them in their struggle for survival. But these findings show as well a pattern that approaches to future orientation may not be sufficient, since 1. They do not resolve the dilemma of competing with products and services committed to the physical place against a shifting consumer behaviour pattern addressing the virtual space. 2. Constraints, like e.g., staff, physical facilities, skills and path-dependent reasons further marginal, or in Abernathy et al.s’ understanding regular innovation or re-engineering fighting against radical innovation by both, technological impact and market linkages (1983, 1984). 3. The established customer-supplier relationships may be of disadvantage, since hindering replicators to have direct access to the point of consumption. These indicators suggest that disruptive innovation will be stronger in the end and many present efforts may be in vain

Portugal: Leapfrogging Digital Transformation

This report is structured as follow: Section 1 presents details about Portugal enabling or inhibiting its digital transformation. Section 2 analyzes the main motivations for the digital transformation strategy; Section 3 summarizes its main challenges, while Section 4 presents the main components of the strategy. Section 5 analyzes the governance model, and Section 6, the legal and regulatory framework. Section 7 discusses critical enablers for the digital transformation of government services. Section 8 introduces 16 key initiatives of the strategy. Section 9 summarizes the lessons learnt, followed by an assessment of the strategy’s impact in Section 10. Section 11 synthesizes lessons for Latin American countries. Finally, Appendix A enumerates main legal and regulatory instruments supporting the digital transformation in Portugal, Appendix B presents a set of 18 sections providing details of the initiatives analyzed in the report1, and Appendix C explains how the digital transformation efforts contributed to face the challenges raised by the COVID-19 pandemics.Fil: Estevez, Elsa Clara. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina. Universidad Nacional de La Plata; ArgentinaFil: Fillottrani, Pablo. Provincia de Buenos Aires. Gobernación. Comisión de Investigaciones Científicas; Argentina. Universidad Nacional del Sur; ArgentinaFil: Linares, Sebastián. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Investigaciones Económicas y Sociales del Sur. Universidad Nacional del Sur. Departamento de Economía. Instituto de Investigaciones Económicas y Sociales del Sur; ArgentinaFil: Cledou, Maria Guillermina. Universidade do Minho; Portuga

Personalization in cultural heritage: the road travelled and the one ahead

Over the last 20 years, cultural heritage has been a favored domain for personalization research. For years, researchers have experimented with the cutting edge technology of the day; now, with the convergence of internet and wireless technology, and the increasing adoption of the Web as a platform for the publication of information, the visitor is able to exploit cultural heritage material before, during and after the visit, having different goals and requirements in each phase. However, cultural heritage sites have a huge amount of information to present, which must be filtered and personalized in order to enable the individual user to easily access it. Personalization of cultural heritage information requires a system that is able to model the user (e.g., interest, knowledge and other personal characteristics), as well as contextual aspects, select the most appropriate content, and deliver it in the most suitable way. It should be noted that achieving this result is extremely challenging in the case of first-time users, such as tourists who visit a cultural heritage site for the first time (and maybe the only time in their life). In addition, as tourism is a social activity, adapting to the individual is not enough because groups and communities have to be modeled and supported as well, taking into account their mutual interests, previous mutual experience, and requirements. How to model and represent the user(s) and the context of the visit and how to reason with regard to the information that is available are the challenges faced by researchers in personalization of cultural heritage. Notwithstanding the effort invested so far, a definite solution is far from being reached, mainly because new technology and new aspects of personalization are constantly being introduced. This article surveys the research in this area. Starting from the earlier systems, which presented cultural heritage information in kiosks, it summarizes the evolution of personalization techniques in museum web sites, virtual collections and mobile guides, until recent extension of cultural heritage toward the semantic and social web. The paper concludes with current challenges and points out areas where future research is needed

Enhancing Workplace Productivity and Competitiveness in Trinidad and Tobago Through ICT Adoption

The productivity of Trinidad and Tobago\u27s public sector workplaces is related to their absorptive capacity for technological adoption. Guided by the technology acceptance model, which suggests that individuals\u27 and institutions\u27 use of technology increases in relation to perceived ease of use and apparent value, this case study explored how Trinidad and Tobago used information and communications technology from 2001 - 2010 to improve public sector workplace productivity. Study data were collected from 22 individual interviews with senior executives from the government of Trinidad and Tobago, members of the e-business roundtable, and local industry experts, and from reviewing the archives of the Ministry of Public Administration and Information. The data were analyzed using keyword frequency comparison, coding techniques, and cluster analysis. The resulting themes include e-legislation, e-infrastructure, e-readiness, government e-services, and e-business. The study findings showed that Trinidad and Tobago\u27s technology agenda centered primarily on connecting government ministries and agencies. It also ushered in a period of telecommunication liberalization, which provided sustainable and cost effective options for government, citizens, and businesses to access broadband technology services. The results of the study showed that this access to low-costs broadband technology provides a platform for digital inclusion by improving workplace productivity, providing access to additional opportunities for education via an online platform, and increasing employment opportunities