Emotion Recognition from Acted and Spontaneous Speech

Dizertační práce se zabývá rozpoznáním emočního stavu mluvčích z řečového signálu. Práce je rozdělena do dvou hlavních častí, první část popisuju navržené metody pro rozpoznání emočního stavu z hraných databází. V rámci této části jsou představeny výsledky rozpoznání použitím dvou různých databází s různými jazyky. Hlavními přínosy této části je detailní analýza rozsáhlé škály různých příznaků získaných z řečového signálu, návrh nových klasifikačních architektur jako je například „emoční párování“ a návrh nové metody pro mapování diskrétních emočních stavů do dvou dimenzionálního prostoru. Druhá část se zabývá rozpoznáním emočních stavů z databáze spontánní řeči, která byla získána ze záznamů hovorů z reálných call center. Poznatky z analýzy a návrhu metod rozpoznání z hrané řeči byly využity pro návrh nového systému pro rozpoznání sedmi spontánních emočních stavů. Jádrem navrženého přístupu je komplexní klasifikační architektura založena na fúzi různých systémů. Práce se dále zabývá vlivem emočního stavu mluvčího na úspěšnosti rozpoznání pohlaví a návrhem systému pro automatickou detekci úspěšných hovorů v call centrech na základě analýzy parametrů dialogu mezi účastníky telefonních hovorů.Doctoral thesis deals with emotion recognition from speech signals. The thesis is divided into two main parts; the first part describes proposed approaches for emotion recognition using two different multilingual databases of acted emotional speech. The main contributions of this part are detailed analysis of a big set of acoustic features, new classification schemes for vocal emotion recognition such as “emotion coupling” and new method for mapping discrete emotions into two-dimensional space. The second part of this thesis is devoted to emotion recognition using multilingual databases of spontaneous emotional speech, which is based on telephone records obtained from real call centers. The knowledge gained from experiments with emotion recognition from acted speech was exploited to design a new approach for classifying seven emotional states. The core of the proposed approach is a complex classification architecture based on the fusion of different systems. The thesis also examines the influence of speaker’s emotional state on gender recognition performance and proposes system for automatic identification of successful phone calls in call center by means of dialogue features.

Emotional speech analysis in mediation and court environments

When people communicate, their states of mind are coupled with the explicit content of the messages being transmitted. The implicit information conveyed by mental states is essential to correctly understand and frame the communication messages. In mediation, professional mediators include empathy as a fundamental skill when dealing with the relational and emotional aspects of a case. In court environments, emotion analysis intendsto point out stress or fear as indicators of the truthfulness of certain asserts. In commercial environments, such as call-centers, automatic emotional analysis through speech is focused to detect deception or frustration. Computational analysis of emotions focuses on gathering information from speech, facial expressions, body poses and movements to predict emotional states. Specifically, speech analysis has been reported as a valuable procedure for emotional state recognition. While some studies focus on the analysis of speech features to classify emotional states, others concentrate on determining the optimal classification performance. In this paper we analyze current approaches to computational analysis of emotions through speech and consider the replication of their techniques and findings in the domains of mediation and legal multimedia

Spoken affect classification : algorithms and experimental implementation : a thesis presented in partial fulfilment of the requirements for the degree of Master of Science in Computer Science at Massey University, Palmerston North, New Zealand

Machine-based emotional intelligence is a requirement for natural interaction between humans and computer interfaces and a basic level of accurate emotion perception is needed for computer systems to respond adequately to human emotion. Humans convey emotional information both intentionally and unintentionally via speech patterns. These vocal patterns are perceived and understood by listeners during conversation. This research aims to improve the automatic perception of vocal emotion in two ways. First, we compare two emotional speech data sources: natural, spontaneous emotional speech and acted or portrayed emotional speech. This comparison demonstrates the advantages and disadvantages of both acquisition methods and how these methods affect the end application of vocal emotion recognition. Second, we look at two classification methods which have gone unexplored in this field: stacked generalisation and unweighted vote. We show how these techniques can yield an improvement over traditional classification methods

Speaker-independent emotion recognition exploiting a psychologically-inspired binary cascade classification schema

In this paper, a psychologically-inspired binary cascade classification schema is proposed for speech emotion recognition. Performance is enhanced because commonly confused pairs of emotions are distinguishable from one another. Extracted features are related to statistics of pitch, formants, and energy contours, as well as spectrum, cepstrum, perceptual and temporal features, autocorrelation, MPEG-7 descriptors, Fujisakis model parameters, voice quality, jitter, and shimmer. Selected features are fed as input to K nearest neighborhood classifier and to support vector machines. Two kernels are tested for the latter: Linear and Gaussian radial basis function. The recently proposed speaker-independent experimental protocol is tested on the Berlin emotional speech database for each gender separately. The best emotion recognition accuracy, achieved by support vector machines with linear kernel, equals 87.7%, outperforming state-of-the-art approaches. Statistical analysis is first carried out with respect to the classifiers error rates and then to evaluate the information expressed by the classifiers confusion matrices. © Springer Science+Business Media, LLC 2011