Online Government Services and Setting up Business: Evidence from Panel Data

Amidst continuing difficulties in justifying the expenditure on e-Government with financial and other returns, we examine whether the delivery of government services online facilitates the setting up of new businesses in a country. Using a panel assembled from three public sources of data, we examine whether delivering more and more government services online reduces the number of procedures that must be completed to start a new business, as well as the time and cost of these procedures. A fixedeffects analysis of the data shows that providing more government services online does make it easier to set up business, as does improvement in the ICT infrastructure and human capital of the country

Electronic Government: 11th IFIP WG 8.5 International Conference, EGOV 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings

International audienceBook Front Matter of LNCS 744

Reconciling contradictions of open data regarding transparency, privacy, security and trust.

Abstract While Open Data initiatives are diverse, they aim to create and contribute to public value. Yet several potential contradictions exist between public values, such as trust, transparency, privacy, and security, and Open Data policies. To bridge these contradictions, we present the notion of precommitment as a restriction of one's choices. Conceptualized as a policy instrument, precommitment can be applied by an organization to restrict the extent to which an Open Data policy might conflict with public values. To illustrate the use of precommitment, we present two case studies at two public sector organizations, where precommitment is applied during a data request procedure to reconcile conflicting values. In this procedure, precommitment is operationalized in three phases. In the first phase, restrictions are defined on the type and the content of the data that might be requested. The second phase involves the preparation of the data to be delivered according to legal requirements and the decisions taken in phase 1. Data preparation includes amongst others the deletion of privacy sensitive or other problematic attributes. Finally, phase 3 pertains to the establishment of the conditions of reuse of the data, limiting the use to restricted user groups or opening the data for everyone

The role of digital technologies in global climate negotiations

Digital technologies are increasingly used in global climate negotiations to enhance interaction and participation. However, global climate negotiations are characterized by paradoxes and tensions that complicate the resolution of the problem. Thus, the use of digital technologies can only be effective if orchestrated with an understanding of underlying global climate negotiations paradoxes. The objective of this paper is to identify research needs related to the intersection of global climate negotiations, paradoxes, and the use of digital technologies. We propose a research agenda based on paradoxes of global climate negotiations at different levels of online interaction. Two streams of research inform our research agenda: paradox theory and research on online communities. We illustrate our reasoning by discussing digital support for the United Nation's Conference of the Parties (COP) meetings for climate negotiations. The research agenda contributes to the digital governance field by sensitizing the community of the underlying paradoxes in global governance. The combination of online communities research and paradox theory offer novel guidance on complexity and potential challenges when applying digital technologies in global climate negotiations. Our research agenda can be used to develop appropriate response strategies as it highlights challenges in need of attention.publishedVersio

The role of digital technologies in global climate negotiations

publishedVersio

The smart city as mobile policy: Insights on contemporary urbanism

Under embargo until: 2021-12-19What can the smart city discourse tell us about contemporary urbanism? This discourse is arguably a key exemplar of the increasingly mobile and networked characteristic of urban policy-making, and can reveal important insights into the policy processes currently shaping cities. For that purpose, this paper empirically examines smart city networks funded by the European Union, in particular three so-called ‘Lighthouse cities’ for smart city development – Nottingham, Stavanger and Stockholm – and their contested local implementation. On the basis of these cases, we highlight three characteristics that emerge when smart city policies are made mobile: glossiness, fragmentation and randomness. We propose that with intensifying policy mobility these qualities may be increasingly important features of contemporary urban policy-making, that condition possibilities to govern cities in response to critical urban challenges.acceptedVersio

A conceptual model of smart city development for King Hussein Business Park (KHBP), Amman, Jordan based on grounded theory

Smart city concept employs information technology (IT) in addressing challenges related to sustainable growth. The smart city considers issues of over population, infrastructure deficit, economic growth, and technology adoption, and then incorporates IT-based solutions in the urban construction, planning, and services delivery. Currently, Amman in Jordan is experiencing a speedy expansion in population with several potential threats on sustainability due to increased pollution from industries, deficit in infrastructure, and insecurity. These issues resulted in the idea of evolving KHBP into a smart city to accommodate modern development in a sustainable manner. While a number of studies assessed smart city models that are not comprehensive due to lack of engagement of all stakeholders (residents and the private sector) in the process of developing the models, the models also focused only on analysing the conceptual connotations or applications in specific domains that suffers from lack of replicability. These issues have led to significant barriers for individual smart projects especially considering the dynamic nature of regions and economic disparity. In complementing the limitations in existing models, this study incorporated several perspectives in developing a new smart city model for KHBP. The qualitative design was used for this study based on Grounded Theory methods. The participants comprised various stakeholders in KHBP including the government, private sectors, residents, and business owners/managers. Findings revealed six significant factors in the KHBP smart city model. These category included accelerating economic growth, evolving security, improving the environment, developing human capital, empowering ruling management, and strengthening infrastructure. This framework will further help to integrate the need of multiple stakeholders, including the government, private sectors, residents, and businesses. Finally, the implementation of KHBP smart city model based on this framework was discussed. The applications of this framework can effectively eliminate barriers to sustainable growth of KHBP in Jordan. It also overcomes barriers to implementing smart city models relating to data from various stakeholders, especially the private sector thus avoiding redundant financial investments

How to Overcome the Dichotomous Nature of Smart City Research: Proposed Methodology and Results of a Pilot Study

Overcoming the dichotomous nature of smart city research is fundamental to providing cities with a clear understanding of how smart city development should be approached. This paper introduces a research methodology for conducting the multiple-case study analyses necessary to meet this challenge. After presenting the methodology, we test the practical feasibility, effectiveness, and logistics of such a methodology by examining the activities that Vienna has implemented in building its smart city development strategy. The results of this pilot study show how the application of the proposed methodology can help smart city researchers codify the knowledge produced from multiple smart city experiences, using a common protocol. This in turn allows them to: (1) coordinate efforts when investigating the strategic principles that drive smart city development and test the divergent hypotheses emerging from the scientific literature; (2) share the results of this investigation and hypothesis testing by conducting extensive cross-case analyses among multiple studies able to capture the generic qualities of the findings; (3) gain consensus on the way to think about, conceptualize, and standardize the analysis of smart city developments; and (4) develop innovative monitoring and evaluation systems for smart city development strategies by reflecting upon the lessons learned from current practices

Eine Analyse der Literatur zur Referenzmodellierung im Geschäftsprozessmanagement unter Berücksichtigung quantitativer Methoden

Im Geschäftsprozessmanagement nimmt die Referenzmodellierung bei der Gestaltung von Geschäftsprozessen eine große Bedeutung ein, da auf bereits existierende Modelle zurückgegriffen werden kann. So kann Zeit für die Entwicklung der Prozesse eingespart und von bereits etabliertem Wissen profitiert werden. Die vorliegende Masterarbeit analysiert die Literatur im Bereich der Referenzmodellierung im Geschäftsprozessmanagement unter Berücksichtigung quantitativer Methoden. Es werden insbesondere die Forschungsrichtungen bzw. Themenbereiche, Entwicklungen und der aktuelle Stand der Literatur in diesem Bereich ermittelt. Zunächst werden deutsch- und englischsprachige Artikel nach bestimmten Kriterien ausgewählt. Anschließend folgt eine quantitativ orientierte Analyse der Literatur. Dabei kommt die Latente Semantische Analyse zum Einsatz, mit deren Hilfe Themenbereiche ermittelt werden und die einzelnen Beiträge den ermittelten Themenbereichen zugeordnet werden können. Darüber hinaus wird die Entwicklung der Anzahl der Artikel in den Themenbereichen im Zeitverlauf betrachtet und auf Unterschiede zwischen der deutsch- und englischsprachigen Literatur eingegangen. In der darauf folgenden qualitativ orientierten Analyse werden die Artikel der einzelnen Themenbereiche inhaltlich analysiert und der aktuelle Stand der Forschung dargestellt. Nicht zuletzt werden die Ergebnisse der qualitativen Analyse in Bezug zu den Ergebnissen der quantitativen Analyse gesetzt