Information System Development Based-on ERP and RAD Methods: Application For Activities Information Broadcasting

As technology develops, information systems become very important in institutions. Information systems support the delivery of information quickly and accurately. The system is a reference at the Persada Islamic Boarding School Ahmad Dahlan University to develop an information delivery system using applications integrated. Manual systems cause the information to be less relevant, requiring an integrated and comprehensive system that can effectively and efficiently deliver information to students. The application developed using Enterprise Resource Planning (ERP) and Rapid Application Development (RAD) methods. The application of these methods requires two main steps, including determining ERP and RAD for implementation. The process for obtaining an ERP method requires steps such as Material Requirement Planning, Close-Loop, and Manufacturing Resource Planning, and Enterprise Resource Planning. The RAD method requires steps such as Requirement Planning, RAD Design Workshop, and Implementation. Application testing used black-box and alpha testing. Each of these tests obtained an accuracy of 95% and 97.7%. Thus, this application can be implemented in Persada very well on mobile and desktop platforms. Besides, the app used information broadcasting to users in real-time for any information in Persada

Contingency theories of order management, capacity planning, and exception processing in complex manufacturing environments

Technological development and market diversification increase the complexity of modern manufacturing environments. Although the popular literature on lean management practices and quality improvement programs describe numerous ways of decreasing the complexity of manufacturing processes, the complete elimination of complexity is seldom possible. Thus, one needs to understand how to mitigate the performance effects of complexity with appropriate management practices. The research questions of this dissertation ask first, what do we already know about operations management under complexity, and second, how the applicability of day-to-day operations management practices depends upon the different dimensions of complexity. The research question on the existing knowledge about operations management under complexity is answered in two steps. First, I present a comprehensive review of organization-theoretical literature on the concept of complexity. This review results in a number of propositions on different ways of managing complexity. Second, I analyze the evidence for those propositions in a systematic literature review of recent operations management research. The results of that review point to a number of contribution opportunities, which guide the empirical studies that address my second research question. The research question on the applicability of operations management practices under different kinds of complexity is addressed with three studies within the same focused sample of 163 machinery manufacturing processes. The first study examines how the applicability of different order management practices depends upon the complexity arising from product customization. The second study examines the effects of process complexity on the applicability of different capacity planning methods. The third study examines the effects of different kinds of uncertainties on the applicability of different exception processing routines. As the studied practices begin from the acquisition of orders and end in the delivery of products, they constitute a holistic view of day-to-day operations management in manufacturing firms. The empirical analyses result in three contingency-theoretical propositions. First, I argue that product configurator tools, available-to-promise verifications, and configuration management practices are only applicable with specific levels of customization in products' configurations and components. Second, I argue that rough-cut capacity planning methods are only applicable with job-shop processes, capacity requirement planning is only applicable with batch-shop processes, and finite loading methods are only applicable with bottleneck-controlled batch shops and assembly lines. Third, I argue that only formal automated exception reporting channels are applicable when urgent glitches are being resolved in production processes. Meanwhile, only formal interpersonal exception reporting channels are applicable when equivocal glitches are being resolved. The theses have immediate practical implications for managers who are responsible for production processes in complex task environments. The studies show that none of this dissertation's theses are commonly known by practitioners nor discussed in the literature. In addition to the immediate implications for the studied environments, the theses can be theoretically generalized to other environments that satisfy certain boundary conditions. Examples can be found in service production, healthcare operations, and software development. The resulting middle-range theories of operations management in complex task environments can be tested in future studies with random samples of processes from other operations management contexts

Development of a robust and resilient Supply Chain System for selected companies in Gauteng

Abstract: These days, in the extremely competitive nature of business, nearly every big business has to reap the benefits of investing in improvements of its supply chain. The beginning of the upgrades is considered together with the examination concerning profits and most organisations have addressed measures that a supply chain execution and monitor changes in order to drive the benefits of their business. While execution estimation is basic, most organisations either measure excessively or pay little attention to supply chain. Different weaknesses may incorporate; an excessive number of measurements, disconnected measurements, clashing measurements, obsolete measurements, temperamental information, and absence of possession, among others. Some organisations measure incorrect variables in their pursuit of their objectives. This is detrimental to the realisation of these objectives and this affects the organisation. Framework estimations lead to improved framework. "Estimation is the initial step that prompts control and in the long run to progress. In the event that you can't gauge something, you can't get it. On the off chance that you can't get it, you can't control it. On the off chance that you can't control it, you can't improve it" (Harrington, 2012)...M.Ing. (Quality and Operations Management

Best Practices for Customer Resource Management (Crm)

This thesis will help to define the best practices for implementing a CRM (Customer Resource Management) system in corporate enterprises. The notion that CRM is just an Information Technology Software Application is shortsighted. CRM is a more global design incorporating vendors, supply chains, enterprises, and customers. In presenting this dissertation, I follow proven and respected processes in order to set a foundation that is necessary for a structured research framework to identify best practices in CRM systems

Dependable system architecture for businesses : analysis of an enterprise resource planning system

Thesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Civil and Environmental Engineering, 2006.Page 128 blank.Includes bibliographical references (p. 125-127).This thesis defines the concept of Dependable System Architecture (DSA), evaluation criteria for DSAs and applies those criteria to evaluate SAP, a leading ERP system. The evaluation criteria employ system frameworks, concepts, tools, components and methodologies. During the process of evaluation, this thesis touches upon many different architectural evaluations such as technical, operational, implementation and service and support. Finally, this thesis concludes whether SAP provides Dependable System Architecture for businesses.by Kannakumar Kittusamy.S.M

Enterprise resource planning systems implementation and upgrade (a Kenyan study)

In recent years there has been an increase in using Enterprise Resource Planning (ERP) systems in large companies and government corporations mainly in developed countries. While there is wide adoption of ERP systems in Western economies, developing countries lag far behind. However, due to recent economic growth, developing countries such as Kenya are increasingly becoming major targets of ERP vendors. There is an urgent need for under- standing ERP implementation issues in developing countries, as ERP systems are still in their early stages in these countries. They face additional challenges related to economic, cultural and basic infrastructure issues. This research investigates the organisational and national context within which ERP is adopted and used in Kenya, and how the context and ERP influence each other. In general, this research is based on the need to study organisations in their societal contexts and information systems in their organisational settings. The research contributes to the controversial debate on the conflict between standardisation imposed by ERP systems and localisation of business practices. This study provides some key insights into the implementation and use of ERP systems in the public and the private sectors in Kenya. Case study findings suggest that the company sector plays an important role in ERP implementations in several key dimensions. ERP systems with in-built business practices express the tendency toward standardisation. In addition, the study investigates the challenges faced by organisations implementing ERP systems in Kenya and factors influencing ERP upgrade decisions. Findings of this research suggest that ERP implementation and upgrade is influenced by, but not necessarily bound by, existing contextual factors - national and organisational. Two models, namely, the Empirical ERP Implementation Model (EEIM) and the Upgrade Decision Model (UDM), are developed to represent ERP implementation and upgrade practices. The EEIM helps to identify why there will be particularly high variance in potential outcomes and further validates which organisational contexts and ERP implementation configurations create options during ERP implementation and usage. The UDM makes a novel contribution by showing how different forces interact to bring an aggregate of influences to a threshold level where an ERP system upgrade becomes necessary. The findings of this study also aid the management of organisations that are implementing ERP systems to gain a better understanding of the likely challenges they may face and to enable them to put in place appropriate measures to mitigate the risk of implementation failures. This study also proposes an IT strategy framework which can be used by organisations planning to implement ERP to align their business and IT strategy. Finally, the study provides practical guidelines to practitioners on ERP implementation and upgrade based on the experience of the case study organisations and the ERP consultants interviewed

Interplant coordination, supply chain integration, and operational performance of a plant in a manufacturing network: a mediation analysis

Purpose The purpose of this paper is to investigate the relationships at the level of plant in a manufacturing network, labelled as networked plant in the paper, between inter-plant coordination and operational performance, supply chain integration (SCI) and operational performance and inter-plant coordination and SCI. Design/methodology/approach This paper is developed based on the data obtained from the sixth version of International Manufacturing Strategy Survey (IMSS VI). Specifically, this paper uses a subset of the IMSS VI data set from the 606 plants that identified themselves as one of the plants in a manufacturing network. Findings This paper finds that external integration is significantly related to operational performance of networked plant, whereas internal integration is not. As an enabler for external integration, the influence of internal integration on operational performance of networked plant is mediated by external integration. This paper also provides evidence to the purported positive impact of internal integration on inter-plant coordination, as well as the positive impact of inter-plant coordination on external integration. It further suggests that inter-plant coordination can influence operational performance of networked plant through external integration and also mediate the relationship from internal integration to performance through external integration. Originality/value This paper contributes to the SCI literature and extends the understanding of the impact of SCI on the operational performance by selecting networked plant as a unit of analysis. Besides, this paper distinguishes inter-plant coordination from SCI and investigates the relationship between inter-plant coordination, SCI, and operational performance for the first time

A systems thinking approach for modelling supply chain risk propagation

Supply Chain Risk Management (SCRM) is rapidly becoming a most sought after research area due to the influence of recent supply chain disruptions on global economy. The thesis begins with a systematic literature review of the developments within the broad domain of SCRM over the past decade. Thematic and descriptive analysis supported with modern knowledge management techniques brings forward seven distinctive research gaps for future research in SCRM. Overlapping research findings from an industry perspective, coupled with SCRM research gaps from the systematic literature review has helped to define the research problem for this study. The thesis focuses on a holistic and systematic approach to modelling risks within supply chain and logistics networks. The systems thinking approach followed conceptualises the phenomenon of risk propagation utilising several recent case studies, workshop findings and focus studies. Risk propagation is multidimensional and propagates beyond goods, finance and information resource. It cascades into technology, human resource and socio-ecological dimensions. Three risk propagation zones are identified that build the fundamentals for modelling risk behaviour in terms of cost and delay. The development of a structured framework for SCRM, a holistic supply chain risk model and a quantitative research design for risk assessment are the major contributions of this research. The developed risk assessment platform has the ability to capture the fracture points and cascading impact within a supply chain and logistics network. A reputed aerospace and defence organisation in UK was used to test the experimental modelling set up for its viability and for bridging the gap between theory and practice. The combined statistical and simulation modelling approach provides a new perspective to assessing the complex behavioural performance of risks during multiple interactions within network

Terrorism affected regions : the impact of different supply chain risk management strategies on financial performance

Purpose: Current geo-political events, such as terrorism and climatologic adversities, have highlighted the potential risks to supply chains (SCs), and their disastrous financial impacts on supply chains. Within supply chains, risk management plays a major role in successfully managing business processes in a proactive manner and ensuring the business continuity and financial performance (FP). The purpose of this study is to explore the supply chain risks and strategies in a terrorism-affected region (TAR), and to examine supply chain risk management (SCRM) strategies and their impacts on FP, including the war on terror (WoT) and its impacts on the local logistics industry. In addition, this study investigates the knowledge gaps in the published research on terrorism-related risk in supply chains, and develops a framework of strategies and effective decision-making to enable practitioners to address terrorism-related risks for SCRM.Methodology: The study initially adopts a novel combination of triangulated methods comprising a systematic literature review, text mining, and network analysis. Additionally, risk identification, risk analysis and strategies scrutiny are conducted by using semi-structured interviews and Qualitative Content Analysis in a TAR. A model of strategies was developed from a review of existing studies and interviews. The model is empirically tested with survey data of 80 firms using fuzzy-set Qualitative Comparative Analysis (fsQCA).Findings: This study reveals a number of key themes in the field of SCRM linked with terrorism. It identifies relevant mitigation strategies and practices for effective strategic decision-making. This subsequently leads to development of a strategic framework, consisting of strategies and effective-decision making practices to address terrorism-related risks that affect SCRM. It also identifies key the knowledge gaps in the literature and explores the main contributions by disciplines (e.g., business schools, engineering, and maritime institutions) and countries.Further, it identifies the SC risks in a TAR, which consist of value streams: disruption risks, operational risks and financial risks. Among these, the emerging risks emcompass terrorist groups’ demand for protection money, smog, paedophilia and the use of containers to block protesters. To mitigate these risks, firms frequently implemented the following strategies: information sharing, SC coordination, risk sharing, SC finance, SC security and facilitation payment. Five strategies out of the six (except facilitation payment) are able to lead to FP, confirmed quantitatively as well. There are various equifinal configurations of SCRM strategies leading to FP. In addition, information sharing acts as a moderator in the relationship between SC security and FP. SC coordination has a mediating role in the relationship between information sharing and SC security capabilities and FP.Research limitations/Contribution: The sample size a limitation of the study, meaning that the findings should be generalized with caution. The most valuable implications is the identification of configurations of strategies that can help managers and policymakers in implementing those findings.Originality/value: No empirical study was found in the SCRM literature that specifically investigates the relationships between the identified strategies and FP with fsQCA, in particular in a TAR context; this study thus fills an important gap in the SCRM literature and contributes empirically