E-commerce and its limits in the context of the consumer protection: the case of the Slovak Republic

The COVID-19 pandemic and lockdowns resulted in an unusual increase in electronic commerce not only in the conditions of the Slovak Republic. This fact also causes many unanswered questions in business practice, which bother entrepreneurs in ecommerce, especially in the context of consumer protection. The main goal of the article is to examine the current possibilities of electronic commerce in the conditions of the Slovak Republic and especially its limits in the context of consumer protection as a weaker part. Determining the goal of a scientific studye conceived in this way responds to the current practical problems in the business practice. Due to the nature of the researched topic, we have applied analysis, synthesis as well as comparison of legal regulations in the processing of this issue. However, in addition to the mentioned scientific methods of research, we also used scientific literature, case law and analogy of the law. In our scientific article, we strive for qualified answers to the needs of business practice. In conclusion, we critically point out the application problems we have identified and we proposed legislation

Assessing the use of e-business strategies by SMEs in Ghana during the Covid-19 pandemic

Purpose: The main purpose of this quantitative research was to assess various e-business strategies implored by small and medium enterprises (SMEs) in Ghana during the Covid-19 pandemic. Research methodology: It made use of a descriptive design. Data was collected with the use of a structured questionnaire, analysed with excel and presented in tables and figures. Results: The study revealed that small business owners have knowledge of e-business models with the most popular e-business model used being the Business to Consumer (B2C) model, while the least used model was the Business to Government (B2G) model. While imploring the use of e-business models and strategies, SMEs were faced with the challenge of very limited knowledge on the use of e-business strategies. Limitations: The study was limited to businesses in the Tema Metropolitan Assembly of Ghana. Contribution: Most of the SMEs were established in the traditional setting of business operations therefore there was little or no plan for integrating the internet in their operations. However, the pandemic has shifted their attention to adopting some virtual traction to their businesses for the benefit it offers such as continuous sales and more visibility. Further research on how each of the various concepts was used by SMEs is highly recommended

Leveraging Engaged Parties in SIP Domains of eTOM Framework by using ITSM Reference Model

the telecommunications industry plays an important role in providing ICT services to a wide range of customers. In addition to individual customers, corporate customers also are user of these services and have an important role to make return on investment for telecom companies (Telcos). Therefore, this group of customers should not be ignored by any reason. This is where the Telecom Companies provide special services that named B2B to these customers. The Business Process Framework eTOM is proposed as a telecom. Framework to standardize and mature B2B processes by a separate section called Engaged Parties. In this paper, by using the ITSM Reference Model, we aim to improve the B2B processes in the business process framework already named item. Hereby, considering the ever-increasing Demands and needs of customers (in this paper customers mostly are Enterprises and Companies), and declaring the power inherent while using Customer Relationship Processes of ITSM Reference Model, we aim to complete B2B processes of the eTOM framework while focusing on Telcos

Diseño de un modelo de negocio electrónico para la compra de materiales en el sector de la construcción de San Juan de Pasto (Nariño)

Se busca diseñar un modelo de negocio dedicado a facilitar la realización del proceso de adquisición de materiales de construcción, y de esta manera contribuir a solventar la necesidad que presentan las pequeñas y medianas empresas ferreteras, la cual consiste en implementar una plataforma virtual como el medio idóneo para la venta de productos de construcción con características técnicas uniformes y de común utilización. No obstante, la plataforma de e-CONSTRUCTOR también ofrece beneficios a las constructoras agilizando el proceso de adquisición de materiales y el ahorro que se puede generar al momento de hacer compras.MaestríaMAGISTER EN ADMINISTRACIÓ

Success Factor-based Business Models for E-Commerce Platform Providers

E-commerce is booming and has become an integral part of everyday life. Especially the B2B industry is currently demonstrating an immense growth potential not only for the respective trading parties, but also in particular for providers of the necessary e-commerce platforms. Driven by disruptive forces and the accompanying rapid technological progress, the latter face a highly dynamic, complex, and intense competitive environment, which has a significant impact on their business models and its further development. In this context, entrepreneurial decisions are subject to strong uncertainties and risks. In order to support e-commerce platform providers focusing on customers in the B2B segment in their business model decisions, this thesis identifies key success factors specifically for their business models as well as ways for monitoring them. Using success factor research as research methodology, this applied research project conducted in the real world can be described as both interpretive and subjective and follows a social constructivist stance. In the process, 22 semi-structured interviews with e-commerce platform users operating in the B2B sector are conducted to obtain rich and in-depth information, which are then suitably analysed using template analysis. Based on the insights gained, the contribution of this research represents i) a blueprint of a success factor-based business model for e-commerce platform providers that also serves as a guide for implementation, ii) a tool for monitoring this model, as well as iii) a suitable business model innovation process model, which supports its proactive and sustainable further development. With that, the results of this work provide new insights for both scholars and practitioners and can have a major impact on the sustainable success of e-commerce platform providers’ business models and thus on corporate success