E-Fulfillment and Multi-Channel Distribution – A Review

This review addresses the specific supply chain management issues of Internet fulfillment in a multi-channel environment. It provides a systematic overview of managerial planning tasks and reviews corresponding quantitative models. In this way, we aim to enhance the understanding of multi-channel e-fulfillment and to identify gaps between relevant managerial issues and academic literature, thereby indicating directions for future research. One of the recurrent patterns in today’s e-commerce operations is the combination of ‘bricks-and-clicks’, the integration of e-fulfillment into a portfolio of multiple alternative distribution channels. From a supply chain management perspective, multi-channel distribution provides opportunities for serving different customer segments, creating synergies, and exploiting economies of scale. However, in order to successfully exploit these opportunities companies need to master novel challenges. In particular, the design of a multi-channel distribution system requires a constant trade-off between process integration and separation across multiple channels. In addition, sales and operations decisions are ever more tightly intertwined as delivery and after-sales services are becoming key components of the product offering.Distribution;E-fulfillment;Literature Review;Online Retailing

Shared Mobility Optimization in Large Scale Transportation Networks: Methodology and Applications

abstract: Optimization of on-demand transportation systems and ride-sharing services involves solving a class of complex vehicle routing problems with pickup and delivery with time windows (VRPPDTW). Previous research has made a number of important contributions to the challenging pickup and delivery problem along different formulation or solution approaches. However, there are a number of modeling and algorithmic challenges for a large-scale deployment of a vehicle routing and scheduling algorithm, especially for regional networks with various road capacity and traffic delay constraints on freeway bottlenecks and signal timing on urban streets. The main thrust of this research is constructing hyper-networks to implicitly impose complicated constraints of a vehicle routing problem (VRP) into the model within the network construction. This research introduces a new methodology based on hyper-networks to solve the very important vehicle routing problem for the case of generic ride-sharing problem. Then, the idea of hyper-networks is applied for (1) solving the pickup and delivery problem with synchronized transfers, (2) computing resource hyper-prisms for sustainable transportation planning in the field of time-geography, and (3) providing an integrated framework that fully captures the interactions between supply and demand dimensions of travel to model the implications of advanced technologies and mobility services on traveler behavior.Dissertation/ThesisDoctoral Dissertation Civil, Environmental and Sustainable Engineering 201

Integrating operations research into green logistics:A review

Logistical activities have a significant global environmental impact, necessitating the adoption of green logistics practices to mitigate environmental effects. The COVID-19 pandemic has further emphasized the urgency to address the environmental crisis. Operations research provides a means to balance environmental concerns and costs, thereby enhancing the management of logistical activities. This paper presents a comprehensive review of studies integrating operations research into green logistics. A systematic search was conducted in the Web of Science Core Collection database, covering papers published until June 3, 2023. Six keywords (green logistics OR sustainable logistics OR cleaner logistics OR green transportation OR sustainable transportation OR cleaner transportation) were used to identify relevant papers. The reviewed studies were categorized into five main research directions: Green waste logistics, the impact of costs on green logistics, the green routing problem, green transport network design, and emerging challenges in green logistics. The review concludes by outlining suggestions for further research that combines green logistics and operations research, with particular emphasis on investigating the long-term effects of the pandemic on this field.</p

Multiperiod Dispatching and Routing for On-Time Delivery in a Dynamic and Stochastic Environment

On-demand delivery has become increasingly popular around the world. Brick-and-mortar grocery stores, restaurants, and pharmacies are providing fast delivery services to satisfy the growing home delivery demand. Motivated by a large meal and grocery delivery company, we model and solve a multiperiod driver dispatching and routing problem for last-mile delivery systems where on-time performance is the main target. The operator of this system needs to dispatch a set of drivers and specify their delivery routes in a stochastic environment, in which random demand arrives over a fixed number of periods. The resulting dynamic program is challenging to solve due to the curse of dimensionality. We propose a novel approximation framework to approximate the value function via a simplified dispatching program. We then develop efficient exact algorithms for this problem based on Benders decomposition and column generation. We validate the superior performance of our framework and algorithms via extensive numerical experiments. Tested on a real-world data set, we quantify the value of adaptive dispatching and routing in on-time delivery and highlight the need of coordinating these two decisions in a dynamic setting. We show that dispatching multiple vehicles with short trips is preferable for on-time delivery, as opposed to sending a few vehicles with long travel times

Multitrip vehicle routing with delivery options: a data-driven application to the parcel industry

To make the last mile of parcel delivery more efficient, service providers offer an increasing number of modes of delivery as alternatives to the traditional and often cost-intensive home delivery service. Parcel lockers and pickup stations can be utilized to reduce the number of stops and avoid costly detours. To design smart delivery networks, service providers must evaluate different business models. In this context, a multitrip vehicle routing problem with delivery options and location-dependent costs arises. We present a data-driven framework to evaluate alternative delivery strategies, formulate a corresponding model and solve the problem heuristically using adaptive large neighborhood search. By examining large, real-life instances from a major European parcel service, we determine the potential and benefits of different delivery options. Specifically, we show that delivery costs can be mitigated by consolidating orders in pickup stations and illustrate how pricing can be applied to steer customer demand toward profitable, eco-friendly products

E-Fulfillment and Multi-Channel Distribution – A Review

This review addresses the specific supply chain management issues of Internet fulfillment in a multi-channel environment. It provides a systematic overview of managerial planning tasks and reviews corresponding quantitative models. In this way, we aim to enhance the understanding of multi-channel e-fulfillment and to identify gaps between relevant managerial issues and academic literature, thereby indicating directions for future research. One of the recurrent patterns in today’s e-commerce operations is the combination of ‘bricks-and-clicks’, the integration of e-fulfillment into a portfolio of multiple alternative distribution channels. From a supply chain management perspective, multi-channel distribution provides opportunities for serving different customer segments, creating synergies, and exploiting economies of scale. However, in order to successfully exploit these opportunities companies need to master novel challenges. In particular, the design of a multi-channel distribution system requires a constant trade-off between process integration and separation across multiple channels. In addition, sales and operations decisions are ever more tightly intertwined as delivery and after-sales services are becoming key components of the product offering

Selecting freight transportation modes in last-mile urban distribution in Pamplona (Spain): an option for drone delivery in smart cities

Urban distribution in medium-sized cities faces a major challenge, mainly when deliveries are difficult in the city center due to: an increase of e-commerce, weak public transportation system, and the promotion of urban sustainability plans. As a result, private cars, public transportation, and freight transportation compete for the same space. This paper analyses the current state for freight logistics in the city center of Pamplona (Spain) and proposes alternative transportation routes and transportation modes in the last-mile city center distribution according to different criteria evaluated by residents. An analytic hierarchy process (AHP) was developed. A number of alternatives have been assessed considering routes and transportation modes: the shortest route criterion and avoiding some city center area policies are combined with traditional van-based, bike, and aerial (drone) distribution protocols for delivering parcels and bar/restaurant supplies. These alternatives have been evaluated within a multicriteria framework in which economic, environmental, and social objectives are considered at the same time. The point in this multicriteria framework is that the criteria/alternative AHP weights and priorities have been set according to a survey deployed in the city of Pamplona (Navarre, Spain). The survey and AHP results show the preference for the use of drone or bike distribution in city center in order to reduce social and environmental issues.This work has been partially supported by the Spanish Ministry of Science, Innovation, and Universities (PID2019-111100RB-C22/AEI/10.13039/501100011033; RED2018-102642-T), and the 'la Caixa' Foundation (LCF/PR/PR15/51100007) project. Moreover, we appreciate the financial support of the Erasmus+ Program (2018-1-ES01-KA103-049767)