Using Google Analytics Data to Expand Discovery and Use of Digital Archival Content

This article presents opportunities for the use of Google Analytics, a popular and freely available web analytics tool, to inform decision making for digital archivists managing online digital archives content. Emphasis is placed on the analysis of Google Analytics data to increase the visibility and discoverability of content. The article describes the use of Google Analytics to support fruitful digital outreach programs, to guide metadata creation for enhancing access, and to measure user demand to aid selection for digitization. Valuable reports, features, and tools in Google Analytics are identified and the use of these tools to gather meaningful data is explained

Framing Outcomes and Program Assessment for Digital Scholarship Services: A Logic Model Approach

This is an Accepted Manuscript of an article published by the Association of College and Research Libraries in College and Research Libraries in March 2021, available online: https://doi.org/10.5860/crl.82.2.142Assessing digital scholarship services offered either through academic libraries or elsewhere on campuses is important for both program development and service refinement. Digital scholarship support is influenced by fluid campus priorities and limited resources, including staffing, service models, infrastructure, and partnership opportunities available at a university. Digital scholarship support is built upon deep, ongoing relationships and there is an intrinsic need to balance these time-intensive collaborations with scalable service offerings. Therefore, typical library assessment methods do not adequately capture the sustained engagement and impacts to research support and collaboration that come from digital scholarship services. This article discusses the creation of a logic model as one approach to frame assessment of digital scholarship services in the university environment.Publisher allows immediate open acces

Analyse the risks of ad hoc programming in web development and develop a metrics of appropriate tools

Today the World Wide Web has become one of the most powerful tools for business promotion and social networking. As the use of websites and web applications to promote the businesses has increased drastically over the past few years, the complexity of managing them and protecting them from security threats has become a complicated task for the organizations. On the other hand, most of the web projects are at risk and less secure due to lack of quality programming. Although there are plenty of frameworks available for free in the market to improve the quality of programming, most of the programmers use ad hoc programming rather than using frameworks which could save their time and repeated work. The research identifies the different frameworks in PHP and .NET programming, and evaluates their benefits and drawbacks in the web application development. The research aims to help web development companies to minimize the risks involved in developing large web projects and develop a metrics of appropriate frameworks to be used for the specific projects. The study examined the way web applications were developed in different software companies and the advantages of using frameworks while developing them. The findings of the results show that it was not only the experience of developers that motivated them to use frameworks. The major conclusions and recommendations drawn from this research were that the main reasons behind web developers avoiding frameworks are that they are difficult to learn and implement. Also, the motivations factors for programmers towards using frameworks were self-efficiency, habit of learning new things and awareness about the benefits of frameworks. The research recommended companies to use appropriate frameworks to protect their projects against security threats like SQL injection and RSS injectio

Soft peer review: social software and distributed scientific evaluation

The debate on the prospects of peer-review in the Internet age and the increasing criticism leveled against the dominant role of impact factor indicators are calling for new measurable criteria to assess scientific quality. Usage-based metrics offer a new avenue to scientific quality assessment but face the same risks as first generation search engines that used unreliable metrics (such as raw traffic data) to estimate content quality. In this article I analyze the contribution that social bookmarking systems can provide to the problem of usage-based metrics for scientific evaluation. I suggest that collaboratively aggregated metadata may help fill the gap between traditional citation-based criteria and raw usage factors. I submit that bottom-up, distributed evaluation models such as those afforded by social bookmarking will challenge more traditional quality assessment models in terms of coverage, efficiency and scalability. Services aggregating user-related quality indicators for online scientific content will come to occupy a key function in the scholarly communication system

Personalised service? Changing the role of the government librarian

Investigates the feasibility of personalised information service in a government department. A qualitative methodology explored stakeholder opinions on the remit, marketing, resourcing and measurement of the service. A questionnaire and interviews gathered experiences of personalised provision across the government sector. Potential users were similarly surveyed to discuss how the service could meet their needs. Data were analysed using coding techniques to identify emerging theory. Lessons learned from government librarians centred on clarifying requirements, balancing workloads and selective marketing. The user survey showed low usage and awareness of existing specialist services, but high levels of need and interest in services repackaged as a tailored offering. Fieldwork confirmed findings from the literature on the scope for adding value through information management advice, information skills training and substantive research assistance and the need to understand business processes and develop effective partnerships. Concluding recommendations focus on service definition, strategic marketing, resource utilisation and performance measurement

Establishing Processing Priorities: Recommendations from a 2017 Study of Practices in US Repositories

Building upon archival scholarship and previous solutions addressing backlog collections, this study seeks to identify a comprehensive, integrated, and effective strategy to establish and maintain processing priorities. This study is based on supporting research, which includes the results of a survey of archivists and the findings of five focus group discussions about processing priorities. Using these findings, the authors (a) consider whether this focus on an old problem has motivated archivists to find innovative solutions; (b) determine whether archivists are using these tools; (c) consider whether and how archivists have changed processing priority practices and policies; and (d) seek to clarify current metrics to establish overall processing priorities

LIFE: bibliography

The following bibliography came out of the research which formed the first phase of the joint British Library-UCL LIFE (Lifecycle Information for E-Literature) project. The references are not an exhaustive review of digital preservation activities, they are a reflection of the aims of the LIFE project. Any suggestions for additions or comments can be emailed to [email protected]

Impact measures for libraries and information services

PURPOSE - To demonstrate the importance of impact / outcome research in libraries. DESIGN/METHODOLOGY/APPROACH - The paper gives an overview of purposes and methods used in impact research and illustrates this through project experiences. FINDINGS - Various projects worldwide are trying to prove that use of library services can positively influence skills and competences, attitudes and behaviour of users. The benefits that users experience by using library services can be assessed in terms of knowledge gained, higher information literacy, higher academic or professional success, social inclusion, and increase in individual well-being. RESEARCH LIMITATIONS/IMPLICATIONS - The main problem of impact research is, that influences on an individual are manifold and that therefore it is difficult to trace changes and improvements back to the library. The paper shows methods that are tested and used at the present. More investigation is needed to identify methods that could be used to show a library’s overall impact or to develop measures that would permit benchmarking between institutions. PRACTICAL IMPLICATIONS - The paper shows practical examples of impact assessment, covering “soft” methods like surveys, interviews, focus groups, observation and quantitative methods like tests, analysis of publications, or usage data. ORIGINALITY/VALUE - The paper acquaints libraries with a topic that is not yet well known and, by showing practical examples, demonstrates how libraries can attempt to assess their impact

Digital Preservation Services : State of the Art Analysis

Research report funded by the DC-NET project.An overview of the state of the art in service provision for digital preservation and curation. Its focus is on the areas where bridging the gaps is needed between e-Infrastructures and efficient and forward-looking digital preservation services. Based on a desktop study and a rapid analysis of some 190 currently available tools and services for digital preservation, the deliverable provides a high-level view on the range of instruments currently on offer to support various functions within a preservation system.European Commission, FP7peer-reviewe

Applied and conceptual approaches to evidence-based practice in research and academic libraries

Evidence-based practice is an approach to professional practice that involves a structured process of collecting, interpreting and applying valid and reliable research and evidence to support decision-making and continuous service improvement in professional practice. This paper reports on emerging initiatives in evidence-based practice at the University of Southern Queensland (USQ) Library, a regional multi-campus university in Australia. It demonstrates how evidence-based practice forms part of our organisational strategy to engage with our community and society. The case study describes a new model of embedding evidence-based practice through a role explicitly dedicated to developing the library’s evidence base. While other libraries may have a person responsible for assessment, performance metrics or data analysis, the Coordinator (Evidence-Based Practice) has a broader mandate – to work with library staff to develop tools, skills and expertise in evidence-based practice. The paper will describe why this role was created and how the Coordinator is working to engage with library staff to understand their business and the evidence needed to support service improvement for the Library. By doing this, USQ Library is building the capacity to demonstrate value to stakeholders, gain a deeper understanding of clients’ needs and experiences, promote robust decision-making and improve service delivery. The paper also outlines an initiative led by the Coordinator (Evidence-Based Practice) to develop a conceptual model of evidence-based practice within academic libraries at the organisational, rather than individual level. Current models of evidence-based library and information practice apply predominantly to individuals. Informed by relevant literature and 16 semi-structured interviews with library professionals from Australian and New Zealand university libraries, three themes emerged to describe how evidence-based practice might be experienced at the organisational level. The lived experience at USQ Library and our research investigations suggest that being evidence-based provides benefits to an academic library’s culture, practice and impact