A study of the information needs of the users of a folk music library and the implications for the design of a digital library system

A qualitative study of user information needs is reported, based on a purposive sample of users and potential users of the Vaughan Williams Memorial Library, a small specialist folk music library in North London. The study set out to establish what the user’s (both existing and potential) information needs are, so that the library’s online service may take them into account with its design. The information needs framework proposed by Nicholas (2000) is used as an analytical tool to achieve this end. The demographics of the users were examined in order to establish four user groups: Performer, Academic, Professional and Enthusiast. Important information needs were found to be based on social interaction, and key resources of the library were its staff, the concentration of the collection and the library’s social nature. A collection of broad design requirements are proposed based on the analysis and this study also provided some insights into the issue of musical relevance, which are discussed

Designing digital library resources for users in sparse, unbounded social networks.

This paper presents evidence that communities of digital library users may be best described as ‘sparse, ill-defined' social networks, and argues that many of the digital library projects and systems described in the literature make the (possibly incorrect) assumption that their user populations are dense, well defined populations. This paper is unique in applying concepts from the field of social network analysis to issues in digital library design, and has opened up the possibility of a new approach to the analysing the users of digital library systems