The Role of Information Systems in Decision Making: The case of Jordan Bank

This research aims to analyze the current state of computer information systems and its role in decision making in Jordan bank. It identifies the types of computer based information systems that is used in the Bank.  However, the research relies on an empirical study and a structured questionnaire. Questionnaire numbered 252 have been distributed to the studied bank, 212 questionnaires have been retrieved. The study found a strong relationship between information systems and the process of decision making; on the other hand the results show that Jordan relies heavily on a number of technologies used by IS to implement their key activities. Keywords: Information systems, decision making

Soft set theory based decision support system for mining electronic government dataset

Electronic government (e-gov) is applied to support performance and create more efficient and effective public services. Grouping data in soft-set theory can be considered as a decision-making technique for determining the maturity level of e-government use. So far, the uncertainty of the data obtained through the questionnaire has not been maximally used as an appropriate reference for the government in determining the direction of future e-gov development policy. This study presents the maximum attribute relative (MAR) based on soft set theory to classify attribute options. The results show that facilitation conditions (FC) are the highest variable in influencing people to use e-government, followed by performance expectancy (PE) and system quality (SQ). The results provide useful information for decision makers to make policies about their citizens and potentially provide recommendations on how to design and develop e-government systems in improving public services

Sharing the power : knowledge management, empowerment, employee self service and the NZDF : a thesis presented in partial fulfilment of the requirements for the degree of Master of Information Systems at Massey University

This thesis investigated employee views of the Defence Kiosk System (DKS) through a questionnaire, and compared the results with two empowerment methodologies. These methodologies were Spreitzer and Quinn's Five Disciplines For Empowerment, and Horibe's Employee Decision Making methodology. The DKS is the Employee Self Service (ESS) system of the New Zealand Defence Force (NZDF). The DKS is a web-based system that employees can use to access their personal records, thereby empowering employees to access their own personnel information and removing the need for them to ask human resources related questions of their administration unit. This provides the NZDF with administrative savings and accurate up to date information that can be used for Knowledge Management (KM). The research begins with a literature review. The literature review established links between Empowerment, KM and ESS. It found that for ESS systems to provide benefits employees must be willing to use them. A questionnaire was developed and sent to a sample of 1000 NZDF employees who had access to the DKS. The response was 350 completed and returned questionnaires, which exceeded the 180 responses required to enable the results to be generalised for the entire NZDF population. Analysis of the questionnaire responses showed that employees believe that the DKS, as an ESS system, meets their personnel information needs and that they were willing to use the DKS. When the results of the survey were compared with the empowerment methodologies the research supported Spreitzer and Quinn's five disciplines model, particularly the fourth and fifth disciplines. The results raised questions about the suitability of using Horibe's employee decision making methodology in the field of personnel management, especially with the advent of employee self sefvice systems

Identification of adults with symptoms suggestive of obstructive airways disease: Validation of a postal respiratory questionnaire

BACKGROUND: Two simples scoring systems for a self-completed postal respiratory questionnaire were developed to identify adults who may have obstructive airways disease. The objective of this study was to validate these scoring systems. METHOD: A two-stage design was used. All adults in two practice populations were sent the questionnaire and a stratified random sample of respondents was selected to undergo full clinical evaluation. Three respiratory physicians reviewed the results of each evaluation. A majority decision was reached as to whether the subject merited a trial of obstructive airways disease medication. This clinical decision was compared with two scoring systems based on the questionnaire in order to determine their positive predictive value, sensitivity and specificity. RESULTS: The PPV (positive predictive value) of the first scoring system was 75.1% (95% CI 68.6–82.3), whilst that of the second system was 82.3% (95% CI 75.9–89.2). The more stringent second system had the greater specificity, 97.1% (95% CI 96.0–98.2) versus 95.3% (95% CI 94.0–96.7), but poorer sensitivity 46.9% (95% CI 33.0–66.8) versus 50.3% (95% CI 35.3–71.6). CONCLUSION: This scoring system based on the number of symptoms/risk factors reported via a postal questionnaire could be used to identify adults who would benefit from a trial of treatment for obstructive airways disease

IT&C Impact on the Romanian Business and Organizations. The Enterprise Resource Planning and Business Intelligence Methods Influence on Manager’s Decision: A Case Study

The aim of the paper is to study the use of the advanced management methods in the 2010 year in Romania. The research results were obtained with the use of a questionnaire, and our purpose was to demonstrate some hypothesis concerning identify the effect that implementation of ERP and BI applications in all functions of an organization has over the management method and the IT&C based decision. The originality of this article consists in the study realized in computer based advanced management methods implementation. The study is limited to the SIVECO companies portfolio. The purpose of the study was to demonstrate some hypothesis concerning the relationship between the size of the organization, the management method used, and the role of IT&C in decision making. The practical value of this study consists in the measurement of the impacts of contingency factors, including size, and in the assessment of the ERP systems success. The results demonstrate that the relationship between firm size and ERP success is moderated by IT assets.Enterprise Resource Planning, Business Intelligence, Management Methods, Balanced Scorecard

The Impact of Information and Information System on Managerial Decision Making: The Case of Telecommunication Sector in Jordan

The study investigates relationship between management information systems, information technology systems and managerial decision making in the telecommunication sector in Jordan. A survey questionnaire was sent to IS mangers, IS directors, IS professionals and staff in private company based in Jordan. The findings of the study reveal that there is a positive relationship between management information systems and managerial decision making. The study also found that there is a positive relationship between information technology systems and managerial decision making. On other hand in this study there are two types of statistical analyses that were carried out on the data obtained from the respondent. First, descriptive analysis was used to analyze the background of the respondent and the private companies; second, correlation analysis was used to analyze the relationship between management information systems, Information Technology systems and managerial decision making. And the Data were collected through questionnaires from the respondents of telecommunication sector in Jordan and the data were collected from the respondent by using structured questionnaires. A total 150 questionnaires for the study were distributed to the respondents by e-mail and also by hand.Out of 150 the questionnaires distributed, 135 were returned on 8 January 2010. The data of 150 participants are potentially available for analysis. Analyses were conducted using descriptive statistics and correlation analysis

Planning and state housing : a thesis presented in partial fulfilment of the requirements for the degree of Master of Arts in Geography at Massey University

Within the framework of the comparison of planning theory and practice, the thesis explores the implications of the statement that the planning process of the Housing Division, Ministry of Works (now part of the Housing Corporation) for its residential subdivisions , is not one based on a theoretically rational model but on a series of ad hoc decisions, framed by current government policy or lack of policy and derived from the accummulated experience of the personnel involved. Chapter One investigates the theoretical models of the planning process including comprehensive, structure, advocacy and systems-approach planning and theories which are more closely related to the actual practic of organisations and personnel involved in planning and decision-making. The planning and subdivision development operations of the Housing Division are described in Chapter Two where it is identified that within the planning role there are no formal steps corresponding to a comprehensive-rational model, nor, if the advocacy approach is followed is there evidence of a comprehensive understanding of the wants and desires of the underprivileged populace the Division is housing. Housing Division staff were administered an informal questionnaire on the planning of State house subdivisions which confirmed that a development process aimed at constructing a number of houses within an annual programme is adhered to, rather than a planning process. The planning and development by the Housing Division of the Sherriff Block, Gisborne, is used as a case study, showing a lack of goal and objective formation and feedback of information and a similarity with an incremental decision-making process. Chapter Three makes a tentative assessment of a State house subdivision, namely, the Sherriff Block, Gisborne. Based on a questionnaire of the residents, comparison of the characteristics of the Sherriff Block is made with other research on State housing and some of the factors affecting satisfaction with living in the Block are presented. Housing, shopping, educational and recreational facilities are examined and the process of residential development is outlined. The conclusion further defines problem areas in State housing, notes recent developments and suggests greater use of structured planning units and the adoption of a comprehensive-rational planning process

Investigating and learning lessons from early experiences of implementing ePrescribing systems into NHS hospitals:a questionnaire study

Background: ePrescribing systems have significant potential to improve the safety and efficiency of healthcare, but they need to be carefully selected and implemented to maximise benefits. Implementations in English hospitals are in the early stages and there is a lack of standards guiding the procurement, functional specifications, and expected benefits. We sought to provide an updated overview of the current picture in relation to implementation of ePrescribing systems, explore existing strategies, and identify early lessons learned.Methods: a descriptive questionnaire-based study, which included closed and free text questions and involved both quantitative and qualitative analysis of the data generated.Results: we obtained responses from 85 of 108 NHS staff (78.7% response rate). At least 6% (n = 10) of the 168 English NHS Trusts have already implemented ePrescribing systems, 2% (n = 4) have no plans of implementing, and 34% (n = 55) are planning to implement with intended rapid implementation timelines driven by high expectations surrounding improved safety and efficiency of care. The majority are unclear as to which system to choose, but integration with existing systems and sophisticated decision support functionality are important decisive factors. Participants highlighted the need for increased guidance in relation to implementation strategy, system choice and standards, as well as the need for top-level management support to adequately resource the project. Although some early benefits were reported by hospitals that had already implemented, the hoped for benefits relating to improved efficiency and cost-savings remain elusive due to a lack of system maturity.Conclusions: whilst few have begun implementation, there is considerable interest in ePrescribing systems with ambitious timelines amongst those hospitals that are planning implementations. In order to ensure maximum chances of realising benefits, there is a need for increased guidance in relation to implementation strategy, system choice and standards, as well as increased financial resources to fund local activitie

Evaluation of key value drivers as a decision support tool for strategy implementation in BHP Billiton Manganese

This study evaluated the use of Key Value Drivers as a decision support tool for strategy implementation in BHP Billiton Manganese. The evaluation methods used in this study were subjective and were based on perception data collected from BHP Billiton Manganese Management. Three data collection methods were used, namely, survey questionnaire, archival search and interviews. The results obtained indicated that BHP Billiton Manganese managers perceive Key Value Drivers to be an effective decision support tool for strategy implementation, however the current Microsoft Excel model that has evolved over the past decade is perceived to be difficult to maintain with respect to data management and the support that is offered to users in the form of training material and on-line help is limited. The study indicated that Key Value Drivers as currently used in BHP Billiton Manganese, are an important integrator for a number of business processes such as Planning, Performance Management, Business Improvement and Management Information Systems. At a practical level, the study provided a method for identification and ranking of Key Value Drivers and a subjective evaluation process that can be used to get user input in design and implementation of management information systems. At a theoretical level, the study has shown that the relevance of Decision Support Systems and Value Based Management approaches still persists in contemporary managerial decision-making and that there is potential to use modern technologies such as Business Intelligence platforms to support these legacy systems. The empirical findings of this study were in general supportive of what could be expected based on the literature review covering Decision Support Systems, Key Value Drivers, Business Intelligence and Information Systems’ Evaluation Approaches. The Business Intelligence implementation project that is currently underway will benefit from the feedback generated by this study, particularly by ensuring that the two key shortcomings of the current KVD model are addressed. The study was a cross-sectional study limited to BHP Billiton Manganese. The study can be replicated in other Customer Sector Groups or repeated in BHP Billiton Manganese to create a longitudinal profil

Penerapan Sistem Pakar untuk Mendeteksi Pendarahan pada Masa Kehamilan

The mortality rate due to births in Indonesia is quite high. One of the biggest complications in pregnancy is bleeding. This is due to the lack of information to pregnant women about the symptoms appear bleeding during pregnancy. Therefore, the need for a system that can help to diagnose the occurrence of bleeding (abortion) in pregnant women based on the symptoms that can be felt that abortion can be prevented as early as possible. The method used in the development of expert systems is divided into two stages: expert knowledge representation and systems development. Development experts conducted to generate a knowledge base of experts in the domain of bleeding problems that occur in pregnancy. Facts or information gathered from five specialist obstetrics and gynecology at the Police Hospitals TK.I R.Said Sukanto. The data obtained from the questionnaire results of five hospital doctors. Bhayangkara kindergarten. IR.Said Sukanto processed with SPSS software with correlation analysis method, wherein the method is to explain the relationship between variables with other variables. Data valid expert questionnaire results converted into a decision table and decision tree using reverse chronological inference method (backward chaining). Based on knowledge representation, expert systems development is then performed using the waterfall model (water fall), which consists of three stages: analysis and requirements definition, system and software design, implementation and testing of the system. The resulting output diagnostic expert system bleeding during pregnancy is considered quite accurate with 100% precision analysis that can help pregnant women to know the symptoms of bleeding and reduce the number of bleeding during pregnancy