Identifying success factors in crowdsourced geographic information use in government

Crowdsourcing geographic information in government is focusing on projects that are engaging people who are not government officials and employees in collecting, editing and sharing information with governmental bodies. This type of projects emerged in the past decade, due to technological and societal changes - such as the increased use of smartphones, combined with growing levels of education and technical abilities to use them by citizens. They also flourished due to the need for updated data in relatively quick time when financial resources are low. They range from recording the experience of feeling an earthquake to recording the location of businesses during the summer time. 50 cases of projects in which crowdsourced geographic information was used by governmental bodies across the world are analysed. About 60% of the cases were examined in 2014 and in 2017, to allow for comparison and identification of success and failure. The analysis looked at different aspects and their relationship to success: the drivers to start a project; scope and aims; stakeholders and relationships; inputs into the project; technical and organisational aspect; and problems encountered. The main key factors of the case studies were analysed with the use of Qualitative Comparative Analysis (QCA) which is an analytical method that combines quantitative and qualitative tools in sociological research. From the analysis, we can conclude that there is no “magic bullet” or a perfect methodology for a successful crowdsourcing in government project. Unless the organisation has reached maturity in the area of crowdsourcing, identifying a champion and starting a project that will not address authoritative datasets directly is a good way to ensure early success and start the process of organisational learning on how to run such projects. Governmental support and trust is undisputed. If the choice is to use new technologies, this should be accompanied by an investment of appropriate resources within the organisation to ensure that the investment bear fruits. Alternatively, using an existing technology that was successful elsewhere and investing in training and capacity building is another path for success. We also identified the importance of intermediary Non-Governmental Organizations (NGOs) with the experience and knowledge in working with crowdsourcing within a partnership. These organizations have the knowledge and skills to implement projects at the boundary between government and the crowd, and therefore can offer the experience to ensure better implementation. Changes and improvement of public services, or a focus on environmental monitoring can be a good basis for a project. Capturing base mapping is a good point to start, too. The recommendation of the report address organisational issues, resources, and legal aspects

Incorporating citizen science:enhancing hydrological modeling through crowdsourcing

Abstract. General public participating in research design, data collection or analysis process is often referred to as citizen science, and when digital means are involved, it’s defined as crowdsourcing. This thesis project is aimed at examining the feasibility and potential of using citizen science/crowdsourcing for hydrological modelling. The research project revolves around developing a user friendly crowdsourcing mobile application for gathering data from the citizens, which will be specific to urban flooding data, river ice data, lake water quality data and vegetation condition data. The registered users are able to register on the application and upload data in the form of reports, which will be in text form and also attach images of the situation. In the end, we utilize the text reports uploaded by users regarding urban flooding to extract useful hydrological insights, that could be used for updating already existing hydrological models as well as create new hydrological models using NLP. The results indicate that it is possible to extract useful insights from the data reports submitted by the citizen scientists, which could be further used for updating hydrological models or maybe set alerts for the hydrologists in case of important hydrological updates

Citizen-Science for the Future: Advisory Case Studies From Around the Globe

The democratization of ocean observation has the potential to add millions of observations every day. Though not a solution for all ocean monitoring needs, citizen scientists offer compelling examples showcasing their ability to augment and enhance traditional research and monitoring. Information they are providing is increasing the spatial and temporal frequency and duration of sampling, reducing time and labor costs for academic and government monitoring programs, providing hands-on STEM learning related to real-world issues and increasing public awareness and support for the scientific process. Examples provided here demonstrate the wide range of people who are already dramatically reducing gaps in our global observing network while at the same time providing unique opportunities to meaningfully engage in ocean observing and the research and conservation it supports. While there are still challenges to overcome before widespread inclusion in projects requiring scientific rigor, the growing organization of international citizen science associations is helping to reduce barriers. The case studies described support the idea that citizen scientists should be part of an effective global strategy for a sustained, multidisciplinary and integrated observing system

empathi: An ontology for Emergency Managing and Planning about Hazard Crisis

In the domain of emergency management during hazard crises, having sufficient situational awareness information is critical. It requires capturing and integrating information from sources such as satellite images, local sensors and social media content generated by local people. A bold obstacle to capturing, representing and integrating such heterogeneous and diverse information is lack of a proper ontology which properly conceptualizes this domain, aggregates and unifies datasets. Thus, in this paper, we introduce empathi ontology which conceptualizes the core concepts concerning with the domain of emergency managing and planning of hazard crises. Although empathi has a coarse-grained view, it considers the necessary concepts and relations being essential in this domain. This ontology is available at https://w3id.org/empathi/

An investigation into the role of crowdsourcing in generating information for flood risk management

Flooding is a major global hazard whose management relies on an accurate understanding of its risks. Crowdsourcing represents a major opportunity for supporting flood risk management as members of the public are highly capable of producing useful flood information. This thesis explores a wide range of issues related to flood crowdsourcing using an interdisciplinary approach. Through an examination of 31 different projects a flood crowdsourcing typology was developed. This identified five key types of flood crowdsourcing: i) Incident Reporting, ii) Media Engagement, iii) Collaborative Mapping, iv) Online Volunteering and v) Passive VGI. These represent a wide range of initiatives with radically different aims, objectives, datasets and relationships with volunteers. Online Volunteering was explored in greater detail using Tomnod as a case study. This is a micro-tasking platform in which volunteers analyse satellite imagery to support disaster response. Volunteer motivations for participating on Tomnod were found to be largely altruistic. Demographics of participants were significant, with retirement, disability or long-term health problems identified as major drivers for participation. Many participants emphasised that effective communication between volunteers and the site owner is strongly linked to their appreciation of the platform. In addition, the feedback on the quality and impact of their contributions was found to be crucial in maintaining interest. Through an examination of their contributions, volunteers were found to be able to ascertain with a higher degree of accuracy, many features in satellite imagery which supervised image classification struggled to identify. This was more pronounced in poorer quality imagery where image classification had a very low accuracy. However, supervised classification was found to be far more systematic and succeeded in identifying impacts in many regions which were missed by volunteers. The efficacy of using crowdsourcing for flood risk management was explored further through the iterative development of a Collaborative Mapping web-platform called Floodcrowd. Through interviews and focus groups, stakeholders from the public and private sector expressed an interest in crowdsourcing as a tool for supporting flood risk management. Types of data which stakeholders are particularly interested in with regards to crowdsourcing differ between organisations. Yet, they typically include flood depths, photos, timeframes of events and historical background information. Through engagement activities, many citizens were found to be able and motivated to share such observations. Yet, motivations were strongly affected by the level of attention their contributions receive from authorities. This presents many opportunities as well as challenges for ensuring that the future of flood crowdsourcing improves flood risk management and does not damage stakeholder relationships with participants

Citizen Science: Reducing Risk and Building Resilience to Natural Hazards

Natural hazards are becoming increasingly frequent within the context of climate change—making reducing risk and building resilience against these hazards more crucial than ever. An emerging shift has been noted from broad-scale, top-down risk and resilience assessments toward more participatory, community-based, bottom-up approaches. Arguably, non-scientist local stakeholders have always played an important role in risk knowledge management and resilience building. Rapidly developing information and communication technologies such as the Internet, smartphones, and social media have already demonstrated their sizeable potential to make knowledge creation more multidirectional, decentralized, diverse, and inclusive (Paul et al., 2018). Combined with technologies for robust and low-cost sensor networks, various citizen science approaches have emerged recently (e.g., Haklay, 2012; Paul et al., 2018) as a promising direction in the provision of extensive, real-time information for risk management (as well as improving data provision in data-scarce regions). It can serve as a means of educating and empowering communities and stakeholders that are bypassed by more traditional knowledge generation processes. This Research Topic compiles 13 contributions that interrogate the manifold ways in which citizen science has been interpreted to reduce risk against hazards that are (i) water-related (i.e., floods, hurricanes, drought, landslides); (ii) deep-earth-related (i.e., earthquakes and volcanoes); and (iii) responding to global environmental change such as sea-level rise. We have sought to analyse the particular failures and successes of natural hazards-related citizen science projects: the objective is to obtain a clearer understanding of “best practice” in a citizen science context

Information Sharing and Coordination in Collaborative Flood Warning and Response Systems

The introduction of new information and communication technologies enables communities to share information and self-organize in the response to disasters. Crowd-sourcing approaches enable professional authorities to capture information from the ground in real-time. However, there is a gap between the professional and community-driven response: locally emergent initiatives may lack the overview needed for efficient coordination, while decisions taken by professionals may not consider the actual situation on the ground. We study this information sharing and coordination gap through the lens of urban flood early warning and response systems. Based on a literature review combining academic articles as well as guidelines and reports from practice, we derive design principles for these systems. Considering the case study of Accra, specific requirements are individuated. The design principles are then used to address the requirements, resulting in a set of functionalities for a collaborative flood warning and response system. These functionalities provide the basis for further development and evaluation