What is the new paradigm in product quality?

The current product quality paradigm is founded upon a customer-focused product development process, in which the functionality and behaviour of a product are designed to fulfil the needs of customers, and technological innovation is used to expand the capability and enhance the performance of the product. However, this view of product quality does not reflect the current practices of today's leading manufacturers, who now offer "total solutions" based upon an integrated package of products and services with well defined characteristics tailored to individual needs. Concepts such as globalisation, mass customisation, product branding, e-commerce, and sustainability suggest that a new product quality paradigm is evolving. This paper will discuss our current understanding of product quality issues and outline our vision of the new quality paradigm for product developers

Team to Market (T2M): Creating High Performance Teams in the Digital Age

1. Teams are the essential means of product or service delivery and the fundamental building blocks of modern organisations. An effective team can produce results far outperforming a collection of even the most talented individuals when team members coalesce and jell into a single, well-functioning, fully-aligned organism. This report advances the notion of “Team to Market” (T2M) to help business leaders and knowledge workers understand, create and lead high performance teams in the digital age

The end of all niches: the future position of the academic librarian in a modern service industry

A (University) Library is a modern service industry which has to follow the rules of effectiveness, efficiency and productivity. Even academic librarians have to be integrated into the production process of ‘the supply of information’ in such a way that they can deliver optimal results on the basis of their qualifications. In the process, the classic occupational image of the subject indexing lone fighter has dramatically changed into that of a productive performance bearer with great skills in management, social competence and performance. This paper gives an overview of the historical development of the classic academic librarian and the current requirements for a modern information manager. The strictly contrastive approach makes clear what a quantum leap there is between the image of a classic academic librarian, and the modern requirements for an efficient academic employee in the production process of supplying information

Market orientation, market disruptiveness capability and social enterprise performance:An empirical study from the United Kingdom

This study investigates whether and how the pursuit of certain commercial business practices such as market orientation and market disruptiveness capability improves both the economic performance and social performance of social enterprises. Based on the empirical data collected from 164 UK social enterprises, our results show that market orientation improves social performance and economic performance simultaneously, whereas market disruptiveness capability improves only the economic performance, not the social performance, of social enterprises. However, we found that a positive interaction effect of market disruptiveness capability and market orientation on social performance, while its effect is negative on economic performance

Understanding the Workforce Needs of New Jersey's Retail Industry

Explores the changing skill and education needs of the modern retail workplace. Identifies key skills employers require and the jobs for which employers report the most difficulty finding and keeping skilled workers

Manufacturing Processes Management with Usage of Simulation Tools

Simulace výrobních procesů pomáhá optimalizovat výrobu, logistiku a další systémy, díky čemuž dochází ke snižování nákladů a racionalizaci vnitropodnikových procesů. Využitím diskrétní simulace programu Witness Power with Ease se v diplomové práci optimalizuje logistický tok materiálu ve společnosti Hella Autotechnik, s.r.o. Práce přibližuje metody a jednotlivé fáze tvorby modelu včetně jeho validace a navrhuje vylepšení, díky kterému by mělo dojít ke snížení nákladů na dopravní služby o 24 400 Kč měsíčně.By optimizing the logistics, production and other systems the simulation can reduce costs and rationalise business processes. By use of discrete simulation in software Witness Power with Ease is in this diploma thesis optimised logistical flow of material in the company Hella Autotechnik, s.r.o. The thesis introduces methods and particular phases of creating the model including its validation. The proposal in the diploma work suggests the improvement to lower the costs for the transportation services by 24,400 CZK per month.

The Chain of Quality through Integrated Product Development

Today, it is almost impossible to find a manufacturer who has not been significantly influenced by the quality culture, but it is evident that some are doing more to improve their product quality than others are. The so-called "Chain of Quality" through integrated product development is a useful metaphor since it recognises that quality is a continuing topic of attention throughout the product development process and that discrete, quality related activities in the process are inter-linked. Depending upon how the product development process is modelled, the chain can be viewed as open or closed with single or parallel threads. In this paper, the overall purpose of the chain, the nature and identity of its many links and the relationship of the chain to the product development process will be discussed. In so doing, this paper will present an overall picture of important product development strategies and practices that can have a key impact on product quality

Manufacturing in the 1990s - productivity, flexibility and innovation

The article outlines the evolution of large multinationals as a result of the appearance of new market demands. Companies having to meet specific market demands, are shown to possess certain characteristics, related to the market demands concerned. The analysis shows that innovativeness will, in all probability, be the new market demand in the 1990s, in addition to the already existing ones of efficiency, quality and flexibility. Descriptions of ideal types illustrate the evolution of companies as they move from the Efficient Firm to the Quality Firm on to the Flexible Firm to, finally, the Innovative Firm. The phase model also includes the symptoms of crisis, when moving from one phase to another. Skipping phases appears to be difficult, if not impossible. The same holds true for moving to the next phase, while the organization has not finished with the preceding phase